Data Privacy

This past January, the AAA hosted a webinar presented by EMS/healthcare Attorneys Matthew Streger, Margaret Keavney, and Rebecca Ragkoski, titled Cybersecurity, Top 10 Considerations in Healthcare and How to Address Them. During this very informative webinar, Matt, Margaret, and Rebecca covered one of the biggest issues facing EMS and other healthcare providers today, data security….

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HIPAA and Mobile Devices: What Your Service Needs to Know

For ambulance services, HIPAA compliance is a particularly sensitive issue. Because of the sensitive nature of the health data that EMS and EMT professionals deal with on a daily basis, HIPAA Privacy and Security standards must be carefully adhered to. This issue becomes even more sensitive when you consider that most of the data collected…

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5 Can’t-Miss EMS Podcasts

Podcasts are a great way to gain information and insight on a variety of topics.  With the intimidating number of podcasts on the topic of EMS and leadership available, it can take a bit of time to find the one that’s right for you.  I have been a fan of podcasts for several years now,…

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AAA’s New URL:

Welcome to, AAA’s new domain! After many years at, we are proud to announce the successful transition to our new easier-to-type, easier-to-understand online home.

A few tips:

  • All usernames and passwords remain unchanged. (Forgot your password? No problem! Reset it here.)
  • Annual and Stars of Life have moved, too!
  • Does something on the site look or behave unexpectedly? If so, please clear your cache—you could have an old version of the site “stuck” in your browser’s temporary storage.
  • Need help? AAA staff is happy to assist at or 703-610-9018.

Thanks for your support of AAA, and we look forward to serving you for many years to come!


Patient Satisfaction and the Collections Conundrum

Emergency Strikes The year was 2001—seems like a distant memory. Expecting our first child, my wife and I were living in Modesto, California, thinking about cradles and nurseries. We were so excited—the little one we’d been expecting was on his way! Excitement quickly changed to deep concern as we learned there were some major complications…

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Ransomware Alert

A few days ago, multiple news agencies reported that there has been a large scale cyber-attack on healthcare agency networks worldwide.  The New York Times and the Washington Post reported yesterday that hackers have exploited malware that was stolen from the National Security Agency (NSA) and have executed an attack on numerous healthcare agency networks, including the Britain’s public health system.  The hackers have essentially held the system hostage freezing users from accessing data.  The cyber-attack has spread to nearly 74 countries, including India, Africa, and several in South America countries.  This cyber-attack highlights the vulnerability of many healthcare providers, including ambulance services who have become increasingly technology dependent.

If your service has not performed an Risk Analysis as required under the Security Rule by the Health Insurance Portability & Accountability Act (HIPAA), or have not performed the analysis in the last year, I suggest that you do so as soon as possible.  If members are uncertain or concerned about how they can come into compliance with the requirements of HIPAA, please contact the consultants available as part of their AAA membership.