4/15 | End Annual Reviews: Stop Ignoring Your Staff 364 Days a Year

 

End Annual Reviews: Stop Ignoring Your Staff 364 Days a Year
Speaker: Scott Moore, Esq.
April 15, 2021 | 15:00 ET | Free to AAA members!

Have you ever received a performance review that truly drove you to work harder? It is time for employers to rethink the manner and method of providing employee performance feedback. In fact, the concept of performance feedback needs to evolve from a formal annual process to a more fluid ongoing dialogue about the nature and quality of the workplace relationship. EMS organizations continue to struggle with retaining employees, both field personnel and frontline supervisors. This program will discuss why traditional employee performance feedback models often hurt performance. We will cover the latest research on what truly drives employee performance and the innovative ways that high-performance teams are utilizing meaningful performance feedback tools in today’s workplace. Lastly, this session will discuss the important role that organizational culture plays in driving employee performance regardless of the performance feedback model your organization adopts. No matter the model, if your organizational culture does not support a transparent, trusting, and accountable relationship between leadership and your workforce, you will continue to struggle.

Register Now

4/15 | End Annual Reviews: Stop Ignoring Your Staff 364 Days a Year

 

End Annual Reviews: Stop Ignoring Your Staff 364 Days a Year
Speaker: Scott Moore, Esq.
April 15, 2021 | 15:00 ET | Free to AAA members!

Have you ever received a performance review that truly drove you to work harder? It is time for employers to rethink the manner and method of providing employee performance feedback. In fact, the concept of performance feedback needs to evolve from a formal annual process to a more fluid ongoing dialogue about the nature and quality of the workplace relationship. EMS organizations continue to struggle with retaining employees, both field personnel and frontline supervisors. This program will discuss why traditional employee performance feedback models often hurt performance. We will cover the latest research on what truly drives employee performance and the innovative ways that high-performance teams are utilizing meaningful performance feedback tools in today’s workplace. Lastly, this session will discuss the important role that organizational culture plays in driving employee performance regardless of the performance feedback model your organization adopts. No matter the model, if your organizational culture does not support a transparent, trusting, and accountable relationship between leadership and your workforce, you will continue to struggle.

Register Now

Webinar 5/13 | Challenges for EMS Employers in a Time of Legalized Marijuana

Canna-Business Decisions: Challenges for EMS Employers in a Time of Legalized Marijuana

Regular Price: $250.00 | Member Price: $0.00
May 13, 2021 | 14:00 | Free to Members

Speakers: Scott Moore, Esq. & Margaret Keavney, Esq.

There has been a wave across the U.S. of legislation that has legalized medicinal and recreational marijuana. This wave has caused considerable challenges for EMS employers given the nature of the work performed by the EMS workforce. In many instances, the state law prohibits an employer from discriminating or taking other disciplinary action against workers for their off-duty marijuana use. Many EMS employers are federal contractors or grantees and must abide by the Drug Free Workplace Act of 1988. However, due to the newness of legalized marijuana, the application of the state and federal law has not played out in the courts allowing employers to understand how to ensure compliance with laws that appear to contradict each other. EMS attorneys, Margaret Keavney of Keavney & Streger, LLC and Scott Moore, AAA HR and Operations Consultant will host a point-counterpoint town meeting where they will discuss the intersection of current law and will provide recommendations for EMS leaders to ensure that they are providing a safe working environment for both employees and patients.

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AIMHI Webinar 3/23 | Developing and Implementing Evidence-Based Protocols

From the Academy of International Mobile Healthcare Integration

Free Webinar | March 23 | Noon ET | Register Now►

EMS delivers medical care, first and foremost. The most crucial role of an EMS Medical Director is to develop, implement and quality assure protocols used in the delivery of medical care by EMS personnel, including Emergency Medical Dispatchers. This webinar will share the ways that Medical Directors of some of the most innovative EMS systems determine what medical treatments are included in protocols for EMS personnel, both in the ‘traditional’ role of EMS care delivery, but also enhanced protocols for things like Mobile Integrated Healthcare and alternate disposition models of care. Some of the topics discussed will be:

  • How do you determine an evidence-base for protocols?
  • How often should protocols be updated?
  • How do you balance clinical efficacy with operational realities?
  • What are some best practices in provider credentialing?

 

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Speakers

Brian Miller, MD, FACEP, FAEMS is an Assistant Professor in the Department of Emergency Medicine, and EMS division faculty at the University of Texas Southwestern Medical Center in Dallas, Texas. He is the Associate System Medical Director with the Office of the Medical Director for the MAEMSA/MedStar Mobile Healthcare system in Fort Worth, TX. He also serves as the Deputy Medical Director for Dallas Fire-Rescue and 11 other surrounding suburbs making up the UTSW/Parkland BioTel EMS System. He graduated from Emergency Medicine residency at Indiana University and completed his EMS fellowship at UT Southwestern.

Dr. Doug Munkley started his career in 1980 as an Emergency Medicine Physician for Niagara Health where he practiced until 2016. During this time, he became actively involved in the early development of emergency prehospital care in Ontario and has worked as Medical Director for the Niagara Paramedic Program (1986-2020) as well as for the Niagara EMS Ambulance Communications Services from 2004 to present.

Over the course of his career, Dr. Munkley has been an integral part in EMS research including co-author of the Ontario Pre-hospital Advanced Life Support (OPALS) Project as well as the Resuscitation Outcomes Consortium (ROC) as a Site Investigator. Most recently, as Medical Director for Niagara EMS’s Accredited Centre of Excellence (MPDS and ECNS), Dr. Munkley has helped develop an evidence-based, clinical-outcome response plan based on a Mobile Integrated Health model of service delivery.

Dr. Munkley spends his free time as an avid cyclist, skier, old house restorer, gardener and beekeeper with hopes to resume travelling once his COVID antibodies are up.

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Webinar 3/25 | What the Vaccine Means for EMS Operations

From EMS.gov

What the Vaccine Means for EMS Operations

Tune in on Thursday, March 25, at 1 pm ET for the latest edition of EMS Focus, a federal webinar series hosted by NHTSA’s Office of EMS

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Millions of EMS clinicians and members of the public across the nation have now received a COVID-19 vaccine. But exactly what does that mean for EMS systems and organizations? In this webinar, learn what we know, and what we don’t know yet, about how the vaccines are changing our approach to the coronavirus pandemic. You’ll hear from experts helping to create and implement guidance for EMS services during these unprecedented times. They’ll address topics such as:

  • Testing and quarantine implications
  • EMS clinicians who have not been vaccinated
  • Vaccines and coronavirus variants

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Panelists Include:

Bryan E. Christensen, PhD, is an epidemiologist and industrial hygienist with the Division of Healthcare Quality Promotion (DHQP) in the National Center for Emerging and Zoonotic Infectious Diseases at Centers for Disease Control and Prevention (CDC). He is also an environmental health officer in the U.S. Public Health Service. During the COVID-19 response, Bryan has been deployed in several capacities and has served on the Prehospital/EMS Team as part of the Federal Healthcare Resilience Working Group.

Kenneth A. Scheppke, MD, FAEMS, is Florida’s State EMS medical director. A board-certified EMS and emergency physician, he also serves as chief medical officer for several fire-rescue agencies in southeast Florida, and has been a leader in the state’s response to coronavirus.

Jon Krohmer, MD, director of NHTSA’s Office of EMS and team lead for the Federal Healthcare Resilience Working Group EMS/Prehospital Team, will moderate the webinar.

Attendees will be encouraged to submit questions during any point of the discussion. The webinar and Q&A will last approximately one hour.

About EMS Focus

EMS Focus provides a venue to discuss crucial initiatives, issues and challenges for EMS stakeholders and leaders nationwide. Be sure to visit ems.gov for information about upcoming webinars and to view past recordings.

Webinar 3/18 | ASPR Healthcare System Cybersecurity Response

From the HHS Office of the Assistant Secretary for Preparedness and Response

Healthcare System Cybersecurity Response: Experiences and Considerations March 18, 2021 ~ 1:30-2:45 PM ET

Presenters on this webinar will discuss their experiences and tangible lessons learned in responding to cybersecurity incidents. This webinar builds upon the recently released Healthcare System Cybersecurity: Readiness and Response Considerations document and accompanying overview presentation that describes how to use the resource. The webinar will take place on Thursday, March 18, 2021 from 1:30-2:45 PM ET.

Register today!

Moderator:

  • John Hick, MD, Hennepin Healthcare Introductions:
  • Laura Wolf, Ph.D., Director, Division of Critical Infrastructure Protection, HHS ASPR Speakers (listed in alphabetical order):
  • Lisa Bazis, MS, Chief Information Security Officer, Nebraska Medicine
  • Craig DeAtley, PA-C, Director, Institute for Public Health Emergency Readiness, MedStar Washington Hospital Center
  • Dawn Straub, MSN, RN, NEA-BC, Executive Director, Nursing Professional Practice & Informatics, Nebraska Medicine

Register Now►

FirstWatch Resilience Dialogue Webinars

From FirstWatch

Monthly Interactive Session
Friday, March 12th, 2021 | 9:00am PT / Noon ET
Resilience involves the ability to handle stress, bounce back, and move forward in life. The challenges of the last year highlight the need for individual, organizational, and collective resilience. We’ve learned a lot about how to build resilience and improve your ability to deal with all kinds of stress. These dialogues are open forums to explore resilience, all the things that cause stress in our lives, relationships, and more. Please join us for these monthly interactive sessions where everyone, including family members, is welcome. They will be held the second Friday of the month at 9am Pacific time.

Cybersecurity for EMS: Combatting The Cyber Kill Chain

Cybersecurity for EMS: Combatting The Cyber Kill Chain
Watch on Facebook Live | Watch on YouTube
Recorded February 25, 2021
Speaker: Mark Campbell, Global Medical Response

Add your IT and Cybersecurity Team to AAA’s New Working Group!

AAA members, please email the name, job title, and email address of your tech leader to amanda@ambulance.org for inclusion in a new Basecamp collaborative group.

EMS1 & FirstWatch Webinar | Public Sector EMS Grants

Grant me the Money!

Finding, completing, and winning grant funding in the public sector
Thursday, February 25th, 2021 | 10:30am PT
Followed by a 30 minute session on practical tools for FirstWatch customers and interested Public Safety agencies

More than $600 billion in nationwide grants is available to public safety agencies and local government each year—
but it can be difficult to navigate through the grant process. Few agencies have grants experts on staff, or the time to research opportunities and develop grant applications.

February’s “Conversations That Matter” will consult the professionals on where grant sources are, the methodology for completing applications, the key elements and evidence needed to write a successful grant, and the timetable for grant production.

Hosts Mike Taigman and Rob Lawrence will be joined by grants experts from Lexipol, the company behind EMS1, FireRescue1 and Police1. They have been helping public safety find and secure grants for more than 20 years.

In true CTM style, we’re sure our attendees will have tips to contribute as well.

Register Free on Prodigy

Feb 2 Webinar | Free: Best Practices in EMS Transformation During the Pandemic

Best Practices in EMS Transformation During the Pandemic
Co-Hosted by NASEMSO, NAEMSP, and AIMHI
Tuesday, February 2 | Noon ET
Register Free

Many EMS agencies have dramatically transformed their clinical and operational and approach for care delivery, as well as enhancing their role in the community, in response to the COVID-19 pandemic. EMS regulators have had to navigate the regulatory environment to change rules that facilitate the changes necessary for EMS agencies to effectively serve their communities. Implementing transformational change requires strong clinical leadership, responsive operational acumen, and in many cases, changes in the regulatory environment. Successful transformation takes close collaboration with medical direction, operations and regulatory oversight.

Join panelists from the Academy of International Mobile Healthcare Integration, the National Association of EMS Physicians, and the National Association of State EMS Officials as they highlight examples and best practices for navigating the clinical, operational and regulatory maze to facilitate transforming the role of EMS.

Register Free

Lytx | Free Fleet Webinar January 28

Sponsored Content from Lytx

Protect Your Brand, Bottom Line and Gain More Visibility into Your Fleet with More Than Just a Map
Free Webinar January 28 at 2:00 ET

Savvy contractors know that GPS fleet management solutions are key for maximizing productivity, efficiency, safety, customer satisfaction, and more. In today’s modern world, they are adding new technology to take those benefits to the next level. Learn how the Lytx Fleet Tracking Map provides immediate fleet activity including geo-fencing, fuel economy, how to calculate stops in a day, and route.

Register Free

On-Demand | EMS Physician Virtual Town Hall: COVID Vaccines

Cohosted by NAEMT, NAEMSP, and NASEMSO
Recorded Thursday, January 7, 2021
2:00–3:00 pm EST

EMS practitioners have been serving as the “tip of the spear” in responding to and managing the COVID-19 pandemic. Paramedics and EMTs across the country have contracted COVID-19, and too many have succumbed to the virus. The launch of the vaccination program has included a great deal of information about the vaccines, not all of which has been accurate. Confusing or misleading information about COVID-19 vaccinations may cause some EMS practitioners to choose not to receive the vaccine.

To help cut through the noise, NAEMT has assembled some of our nation’s most notable EMS physician leaders for a virtual town hall to answer your questions and concerns regarding the COVID vaccines. This will be a spirited discussion, led primarily by the questions YOU ask. Questions can be asked live, or submitted in advance to Matt Zavadsky.

Moderator: Matt Zavadsky, MS-HSA, NREMT – Chief Strategic Integration Officer, Medstar Mobile Healthcare, Ft. Worth, TX; 2019-2020 President, NAEMT

Panelists:

  • Doug Kupas, MD, FAEMS, FACEP – EMS Medical Director, Commonwealth of Pennsylvania; NAEMSP Board Member; NASEMSO Medical Director’s Council
  • Kenneth A. Scheppke, MD, FAEMS – EMS Medical Director, State of Florida; Medical Director, Palm Beach County Fire Rescue
  • Veer D. Vithalani, MD, FACEP, FAEMS – System Medical Director, Office of the Medical Director, Metropolitan Area EMS Authority; Chief Medical Officer, MedStar Mobile Healthcare
  • Jon R. Krohmer, MD, FACEP, FAEMS – Director, Office of EMS, National Highway Traffic Safety Administration; Team Lead, HHS Healthcare Resiliency Working Group EMS/Prehospital Team

FirstWatch | The Promise, Potential, and Possible Pitfalls of ET3

Firstwatch Webinar on January 22 at Noon ET | Powered by Prodigy EMS

The ET3 program starts in earnest on January 1, 2021. This program has been a long time in the making, which COVID only prolonged.

In this installment of Conversations That Matter, guest facilitator Rob Lawrence explores the path to going live with ET3 with Matt Zavadsky (MedStar Mobile Healthcare, Fort Worth, Texas) and Hanan Cohen (Empress EMS, New York). You’ll learn about what they hope to achieve with their ET3 programs, how they’re measuring quality and success, and the potential for program expansion. They’ll also share their views on whether the new administration in Washington might support continuation or expansion of Treatment in Place and other initiatives that have been implemented as a result of the pandemic.

Register

Guest Host – Rob Lawrence, MCMI

Rob has part-time roles as Director of Strategic Implementation for Pro EMS of Cambridge, Mass. and the Executive Director of the California Ambulance Association. Rob is also the Principal of Robert Lawrence Consulting. Rob served as the California COO with Paramedics Plus after nine years as the COO of the Richmond Ambulance Authority. Prior to that, he was the COO for Suffolk as part of the East of England Ambulance Service. He is a graduate of the UK’s Royal Military Academy Sandhurst, serving for 23 years as a Medical Support Officer. Rob is the Communications Committee Chair of the American Ambulance Association, a member of the EMS World Advisory Board, and an accomplished writer, broadcaster and international speaker.

Matt Zavadsky, MS-HSA, NREMT

Matt Zavadsky is the Chief Strategic Integration Officer at MedStar Mobile Healthcare. Matt has 41 years of EMS experience and has helped guide the implementation and financial sustainability of numerous innovative programs with healthcare partners. Matt is also the President of the National Association of EMTs and chairs their EMS 3.0 committee. He is the co-author of the book “Mobile Integrated Healthcare – Approach to Implementation” published by Jones & Bartlett Publishing. He has a Master’s Degree in Healthcare Administration, with a Graduate Certificate in Healthcare Data Management and is a member of the EMS World Advisory Board.

Hanan Cohen

Hanan is the Director of Business Development and Community Paramedicine at Empress EMS. He is a paramedic and community paramedic with 30 years experience in EMS and Hospital Administration. His major focus is on new program design to provide collaborative community health programs with hospitals in Westchester County, New York, and New York City. Through his efforts, Empress EMS launched community paramedic programs for two local hospitals in White Plains and the Bronx. These treat in place programs primarily focus on reducing readmission of high-risk patients with chronic disease to the hospital and preventing the use of the emergency room for non-emergency issues.
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NEW DATE | Wrapping Up a Year for the Record Books

NEW DATE: December 22, 2020 | 2:00pm EST
Presented by Scott Moore, Esq.
FREE to AAA Members | $99.00 for Non-Members

2020 was a year unlike any in recent history. There were no dull moments courtesy of the global pandemic, civil unrest, and an historical Presidential campaign and election. The information and regulatory guidance were being released at head-spinning pace leaving many EMS leaders unsure if they captured all of the available COVID-19 related relief opportunities and worried that they may miss important relief-related reporting deadlines. This webinar will provide a review of the year many of us would like to forget. We will discuss how EMS agencies rose to the challenge and played a critical role in responding to the pandemic in the socially and politically charged national environment. Additionally, we will provide attendees of a preview of the road ahead, including the required reporting to ensure EMS agencies are compliant.

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Déjà Vu All Over Again—Cost Collection Delay

Speakers: Asbel Montes; Brian Werfel, Esq.; Scott Moore, Esq.
December 10. 2020 | 14:00 ET
Free to Members | $99 List

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Last week, the Centers for Medicare and Medicaid Services (CMS) announced that they will be further delaying the mandatory ambulance cost data collection reporting until 2022. Cost collection was originally scheduled to start for 25% of EMS providers in 2020 and was delayed until 2021 due to the pandemic. CMS announced that, due to the continued impacts of the COVID-19 pandemic, they will be pushing back the reporting requirements for 50% of the EMS providers until 2022.

It is more important than ever that EMS leaders prepare their organizations and align their financial practices and data systems to meet the requirements for the COVID-19 Provider Relief Fund (PRF) reporting requirements beginning early in 2021, as well as, for the ambulance cost collection requirements starting in 2022. This webinar will discuss how the AMBER cost collection platform can assist EMS agencies in telling their pandemic-related financial story, ensuring that they can articulate the impacts to their services with real-time financial data. We are in a new era of financial accountability and any future COVID-19 related relief will require supporting financial data. The headlines are highlighting the fragility of the nation’s EMS systems. Accurate financial data will tell the story that cannot be ignored.

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Webinar Dec 3 | Patient-Centered QI and System Design

From Firstwatch, Prodigy EMS, and the Center for Patient Safety

Conversations that Matter:
Patient-Centered QI and System Design
December 3, 2020 | Noon ET | Learn More & Register►

Most EMS systems claim to put the patient first, yet they still work 24-hour shifts, drive ambulances designed so that patients face the rear, and have QI systems that are not connected to the rest of the healthcare system.

Join us for this installment of Conversations that Matter, when facilitator Mike Taigman will explore how to create a more patient- and people-centered EMS organization with Jeff Jarvis, MD, MS, EMT-P, medical director for Williamson County EMS and Marble Falls Area EMS; former paramedic and hospital executive Bill Atkinson, PhD, EMT-P; and Brian LaCroix, EMS coordinator with the Center for Patient Safety. This session is sure to expand your knowledge and may just challenge your beliefs in the process.

Register on Prodigy EMS

Host – Mike Taigman, MA

Mike Taigman uses more than four decades of experience to help EMS leaders and field personnel improve the care and service they provide to patients and their communities. Mike is the improvement guide for FirstWatch and a nationally recognized author and speaker. He was the facilitator for the national EMS Agenda 2050 project and teaches improvement science in the Master’s in Healthcare Administration and Interprofessional Leadership program at the University of California San Francisco. He will serve as host and facilitator for Conversations that Matter.

Jeff Jarvis, MD, MS, EMT-P

Jeff Jarvis, MD, MS, EMT-P, is the medical director for Williamson County EMS and Marble Falls Area EMS. He is a practicing emergency physician at Baylor Scott & White Hospital in Round Rock, Texas. His experience in EMS and the broader health care field spans over 30 years, beginning as a volunteer firefighter and EMT. He has served as a paramedic in three states, the Texas State EMS training coordinator and department chair of EMS Technology at Temple College. Dr. Jarvis served as a member of the EMS Agenda 2050 Technical Expert Panel and represents the American College of Emergency Physicians on the National EMS Quality Alliance Steering Committee.

Bill Atkinson, PhD, EMT-P

Bill Atkinson, PhD, EMT-P, is president of Guidon Healthcare Consulting in Raleigh, North Carolina. He began his career in healthcare leadership as one of the first EMTs and then paramedics in the state of North Carolina. Dr. Atkinson went on to a lengthy career in healthcare management, running hospitals in South Carolina, Texas and Colorado before returning home to serve as president and CEO of New Hanover Regional Medical Center and, from 2003 until his retirement in 2013, WakeMed Health and Hospitals.

Brian LaCroix

Brian LaCroix serves as EMS coordinator with the Center for Patient Safety. He recently retired as president and EMS chief of Allina Health EMS in St. Paul, Minnesota, where had started as a field provider in 1997. LaCroix also served as the president of the National EMS Management Association, is a fellow in the American College of Paramedic Executives and holds a paramedic degree and a bachelor’s degree in business administration. HE also consults with organizations to recruit senior EMS leaders, develop individuals and grow leadership teams and has worked on extended international EMS projects in Nicaragua, France and Croatia.

Center for Patient Safety

The Center for Patient Safety (CPS) provides expert support and resources across the healthcare continuum in our mission to reduce preventable harm.

For paramedicine providers CPS helps agencies cultivate a Culture of Patient Safety, manages a robust Patient Safety Organization for providers, offers education and support of mental and well-being of providers.

The Center is honored to be supporting the important dialogue of “Conversations that Matter!”

Webinar Dec 2 | CAD Data, AI, & Tech for EMS

Using the Power of CAD Data, Artificial Intelligence and Technology to Deliver High Performance, High Value EMS

Regular Price: $99.00
Member Price: $0.00

Wednesday, December 2, 2020 | 2:00pm Eastern
FREE for AAA Members | $99.00 for Non-Members
Sponsored by Logis

Register

Technology transformation in EMS is hard (and scary!). Computer Aided Dispatch (CAD) systems are the backbone of effective EMS performance, data analytics, expanded services, and personnel satisfaction. Fort Worth’s MedStar revolutionized their dispatch operations to power not only more efficient and effective operations, but revolutionize their system away from being address-centric, to patient-centric. Learn how this high-performance system uses automation, machine learning and decision support technology to improve deployment, balance system efficiency with crew satisfaction, and provide enhanced services that would not be possible with ‘traditional’ CAD systems.

Joining us to provide insight into these issues from a variety of perspectives will be…

  • Elizabeth Roden has been a MedStar field provider for 6 years, and a AAA Star of Life in 2017.
  • Raylon Bryant is a dispatch supervisor in MedStar’s 9-1-1 communication center. Raylon originally joined MedStar in 2003 and was a field provider prior to joining the communications team.
  • Ken Simpson has been MedStar’s Chief Operations Officer since 2017.  Prior to joining MedStar, Ken led numerous high-performance EMS operations in Georgia, Tennessee and Alabama.
  • Matt Zavadsky is MedStar’s Chief Strategic Integration Officer.  He has helped lead the development and implementation of MedStar’s MIH programs since 2009.

Learn insights directly from the users of the technology, communications center and field personnel, as well as agency leaders about their experiences with MedStar’s CAD transformation from today’s technology, to the technology of tomorrow!

Register

Interim Guidance: COVID-19 and Field Trauma Triage Principles.

The Federal Healthcare Resilience Task Force has released interim guidance on COVID-19 and Field Trauma Triage Principles. This document provides a brief overview of how the Coronavirus Disease 2019 (COVID-19) impacts trauma triage for first responders, including Emergency Medical Service (EMS), fire & rescue, and law enforcement. The contents of this guidance document do not have the force and effect of law and are not meant to bind the public in any way. This guidance document is intended only to provide clarity to the public regarding existing requirements under the law or agency policies.

Download Guidance