Savvik: New Programs and Deals

Savvik has awarded several new contracts recently that can assist AAA members in purchasing the supplies they need for operations. With hundreds of core vendors, Savvik Buying Group serves over 12,000 agencies in the United States and has outstanding contracts with reputable vendors. Savvik is dedicated to improving the general well-being of the public safety industry as a whole while providing Savvik members with quality products and services at the industry’s best prices. Several of these vendors are Covid-related and have products in stock, ready to ship.

New products include: 

  Prevent Active-Defense Cleaner

  • PREVNT™ cleans and prepares the surface for the application of our EPA registered disinfectant FRESCH™
  • Designed to continually clean for up to 90 days through photocatalysis.
  • Long-lasting, active cleaning without published negative repercussions of Quaternary Ammonium products.
  • Titanium dioxide (TiO₂) nanotechnology is an active naturally occurring oxide and is the key ingredient in PREVNT™. It has a wide range of applications, including as a paint pigment, sunscreen ingredient, and food additive.
  • Water-based formula, transparent and designed for a wide variety of everyday surfaces.


Savvik Deals:

The Savvik Perks merchant network offers organizations a powerful way to make an impact with their customers and members. It combines the power of over 900 world-class brands with the relevance of local merchants from every community in America.

Savvik’s collection of over 700,000 in-store locations offers unparalleled value of 10-50% in savings at the places consumers shop every day, in categories like:

  • Dining & Food
  • Apparel
  • Electronics
  • Hotel & Travel
  • Car Rental
  • Movie Tickets
  • Theme Parks
  • Sporting Events
  • Auto Care
  • And more…

View Savvik Deals

Registration Code: SavvikPerks



Interim Guidance: COVID-19 and Field Trauma Triage Principles.

The Federal Healthcare Resilience Task Force has released interim guidance on COVID-19 and Field Trauma Triage Principles. This document provides a brief overview of how the Coronavirus Disease 2019 (COVID-19) impacts trauma triage for first responders, including Emergency Medical Service (EMS), fire & rescue, and law enforcement. The contents of this guidance document do not have the force and effect of law and are not meant to bind the public in any way. This guidance document is intended only to provide clarity to the public regarding existing requirements under the law or agency policies.

Download Guidance

COVID-19 employee Travel FAQ

Over the last week, we have received several questions from AAA members about various COVID-19 impacts on EMS organizations.  As the infection numbers around the country are on the rise, many new issues have arisen that are posing issues with many EMS employers.

  1. Travel Orders

What can I do when our employee voluntarily chooses to travel out of state and, due to state level travel orders which require mandatory quarantine for 14 days upon their return, the employee cannot work and is seeking to be paid emergency leave under the Families First Coronavirus Act (FFCRA) or take additional unpaid leave during the quarantine period?

As an employer, you have several options.  One of the most important things to know is that your employee does have to abide by any federal, state, or local quarantine order.  However, this does not mean that the employer is helpless in addressing this the issue of employee voluntary travel.  The last few months have been incredibly trying on all of us, particularly those who are on the front lines battling the COVID-19 pandemic, it is understandable that employees are looking to take vacations out of state.  While this is understandable, the employee is still making a decision that can impact their health and their employment, as well as, the health of their coworkers and patients.

Employer Option 1

As an EMS employer, the FFCRA specifically permitted EMS agencies the right to exclude emergency responders from the group of employees who are eligible to take emergency leave under the FFCRA. Despite this, many EMS employers have decided to provide their employees with emergency paid leave under the FFCRA.  The employer can choose to pay the employee emergency leave under the FFCRA during the mandatory travel quarantine.

Employer Option 2

As stated in Option 1, the FFCRA specifically permitted EMS agencies the right to exclude emergency responders from the group of employees who are eligible to take emergency leave under the FFCRA. Most of those employers who have decided to provide emergency leave under the FFCRA, their intent was to provide the emergency leave to employees who, through no fault of their own, were exposed to COVID-19 and required to quarantine.  However, an employer has the right to exclude some employees, such as those who decide to voluntarily travel outside state, and as a result, required to quarantine upon return.  The key is to ensure that you have an established policy, it is applied consistently, and has been meaningfully communicated to your employees.  This is the best practice for mitigating any discrimination or disparate treatment claims.

Employer Option 3

The employer can choose to discipline the employee for choosing to leave the state, despite the travel order.  If an employee knowingly travels out of state, despite the existence of a mandatory travel quarantine order, the employer can discipline that employee for any quarantine related attendance issues.  The employer cannot let that employee return to work unless they have abided by any travel orders.  Several of the states who have issued orders, include an option to avoid a 14-day quarantine order if they have a negative COVID-19 test within three days of returning to their home state.  Alternatively, they can end the 14-day quarantine period if they receive a negative test after returning to their home state.

Employer Best Practice

The best bet for employers is to contemplate the possible issues that could arise with your employees as a result of the local travel orders.  Employers should draft a policy that delineates the work-related implications of employee travel.  This policy should be communicated through multiple channels, and ideally, be acknowledged in writing by your employees.  This will provide your employees with a clear understanding of the implications of deciding to travel out of state during the pandemic.

  1. COVID-19 Parties

Several member organizations have asked what actions they can or should take when they learn that an employee has attended a COVID-19 party.  These events, which defy logic, particularly for those of us who consider EMS, healthcare and EMS personnel, healthcare workers, are parties where uninfected people go to a party with known infected people to mingle and see who becomes infected.

Option 1

Under the General Duty clause of the Occupational Health and Safety Act (OSHA), an employer has an obligation to provide a workplace which is “free from recognized hazards that are causing or are likely to cause death or serious physical harm to his employees”.  This includes if an employer is aware that there are employees who are engaging in behavior that may create a workplace hazard, like attending events such as a COVID-19 party.

If an employer discovers that an employee has attended an event like a COVID-19 party or a large scale event where protective measures were not taken, such as mandatory mask wearing and social/physical distancing, the employer has a duty to investigate and take action.  This would include requiring that the employee remain out of work for the recommended quarantine time or upon a negative COVID-19 test.  The employer could pay for this test but is not required to.  If the employee voluntarily took part in this event and the exposure was not work-related, they would not be obligated to pay for the COVID-19 test.

Option 2

For the many reasons stated above, the employer has an obligation to the rest of its workforce to ensure that this potentially infected employee does not expose the rest of the workforce.  The employer would be justified in addressing this issue through their disciplinary process.  As is always recommended, I recommend that employers communicate with their employees to let them know that the choices they make outside of the workplace have implications inside the workplace.  While this should be obvious to our employees, not all operate by the same playbook.

Employers should be aware that there are state laws that limit the level at which an employer can dictate an employee’s “off duty” time.  For example, an employer in New York cannot take work action against an employee for their personnel time political activities.  However, an employer may address the employee if that off duty conduct involves their employee’s failure to be safe by wearing a mask and maintaining social/physical distancing while attending a political event or political-based protest.  As previously mentioned, employers have obligation to provide a workplace that is free from “recognized hazards”.

Employer Best Practice

I recommend that employers consult with their local attorneys if they faced with taking work-related action for an employee’s off duty conduct if they are in a state with off duty conduct laws.  The best way to ensure you protect your workforce is to ensure that the organization has a comprehensive policy and procedure manual that is updated every year.  Additionally, all employees, including supervisory personnel, should sign an acknowledgement annually. Lastly, it is recommended that the organization highlight a few policies throughout the year.  Specifically, I recommend that organizations log all incidents, complaints, and discipline to permit trending of workplace activity which suggest which policies and procedures need to be highlighted.

Webinar: EMS, Stress and Cultivating Resilience

Special EMS Focus webinar on Thursday, Aug. 20, at 3 p.m. EDT /12 p.m. PDT will address the challenges and stresses of EMS work and offer practical advice for cultivating resilience

Adversity and stress are unavoidable aspects of serving as EMS clinicians, thanks to the challenges of everyday EMS work and the added difficulties brought on by extraordinary events, such as the COVID-19 pandemic. There are ways, though, to cultivate resilience, recognize and manage stress, and turn adversity into an opportunity for personal growth and becoming a better version of yourself.

In this webinar, two EMS veterans, leaders and resilience experts will engage in a conversation about self-awareness, self-care, and specific actions, practices and wisdom for living well.

Mike Washington, MSW, is a 27-year firefighter/EMT with the Seattle Fire Department, a mental health therapist and a multiple combat tour Marine veteran with a powerful story about his own journey to wellbeing. He’ll be joined by organizational psychologist John Becknell, PhD, a former paramedic who studies and works with EMS, fire and law enforcement in areas of living well, peer support, organizational culture and leadership development. Kate Elkins, MPH, an EMS specialist with the NHTSA Office of EMS and paramedic with more than two decades of EMS experience, will moderate.

Register Now

7/30 | JEMS Paramedicine Strategic Planning Webinar

From JEMS, Sponsored by Zoll

Paramedicine Strategic Planning

  • DATE: July 30, 2020 at 1:00 PM EDT / 12:00 PM CDT / 10:00 AM PDT / 5:00 PM GMT
  • DURATION: 1 Hour.
  • CEU: A certificate of attendance will be offered.
  • PRESENTED BY: Brian J. Maguire, Dr.PH, MSA, EMT-P

The flaws in the current emergency medical system design are coming to light in the wake of COVID-19. The EMS system in the U.S. has fallen behind other countries on many quality indicators. Paramedicine clinicians remain very poorly paid, and the U.S. paramedicine system remains isolated and underfunded.

Operating with insufficient funding means agencies cannot afford to pay a professional wage. The median pay for EMTs and paramedics is $34,320. The median U.S. salary is $48,672. The low pay contributes to high personnel turnover.

There is no single U.S. federal agency solely charged with supporting paramedicine operations. No legislative mandate exists to engage in paramedicine operational research. There is no paramedicine-specific financial support to advance core initiatives at the federal level. This is in stark contrast to those programs legislated to support law enforcement, firefighting and public health. EMS also needs support at the state and local levels.

Dr. Maguire, and others, are proposing a new paramedicine system in the U.S., and urges all EMS professionals to call on federal, state and local representatives to immediately invest in the EMS system in order to care for current COVID-19 victims, to prepare for the next wave of this pandemic and to create the 21st century paramedicine system in the U.S.

Register Now

8/13–8/14 | Savvik Partnership Palooza Expo

This unique online event is the culmination of partnerships and working together for the good of all. On August 13 and 14, Savvik Buying Group along with its partners will be hosting a two-day virtual event that will provide EMS continuing education hours, a virtual trade show, networking opportunities, and prizes! The education will be presented in partnership with CareerCert, Savvik Group Buying partners will participate in the tradeshow, and association partners will invite EMS professionals to attend the event in order to support a revenue share back to their associations.

FREE CONTINUING EDUCATION 12 hours to help fulfill re-certification requirements for any state or for NR re-certification provided by CareerCert

EXPLORE OUR VIRTUAL EXHIBIT HALL to learn more about the latest products and services.

PRIZES! Visiting booths = more chances to win awesome prizes.

NETWORKING with attendees and vendors live through chat rooms and meet other EMS professionals from around the country.

HELP SUPPORT YOUR EMS ASSOCIATION participating associations gets a revenue share by you attending the event and visiting vendors.

Register Now for Free

July 22 | EMS Advocacy Facebook Livestream

July 22, 2020 | 14:00 ET | Register Now for a Reminder!

Join AAA advocacy experts for a fast-paced informal dialogue on Facebook Live! Learn first-hand about EMS advocacy initiatives in the face of COVID-19.

Register to receive a reminder email one hour in advance of the live broadcast on the American Ambulance Association Facebook page!


  • Randy Strozyk, Secretary, AAA
  • Jamie Pafford-Gresham, Chair, AAA Government Affairs Committee
  • Asbel Montes, Chair, AAA Payment Reform Committee
  • Rob Lawrence, Chair, AAA Communications Committee
  • Maria Bianchi, AAA Executive Director
  • Tristan North, AAA SVP of Government Affairs
  • Mercury Group Public Affairs

Register Now

Webinar June 12 | Internal Size-Up: Mental Health for EMS Webinar

Free Webinar | Recorded June 12, 2020 at 14:00 ET 

This presentation involves a careful examination of behavioral health awareness for EMS with an emphasis on understanding emotional and physical stressors. We will cover communication skills, addiction, depression, PTSD/PTSI, suicide statistics, retirement, and creating a behavioral health program. The program will:

  • Introduce attendees to emotional and behavioral awareness.
  • Introduce attendees to the various emotional stressors that affect EMS providers, including stress, anxiety, depression, PTSD, suicide, and other behaviors.
  • Discuss Cultural Brainwashing
  • Discuss suicide rates within the EMS and fire services.

About Jeff Dill

Jeff holds a master’s degree and is a licensed counselor. He is a retired Captain from Palatine Rural Fire Protection District in Inverness, Illinois and is a member of the American Counseling Association and National Board of Certified Counselors.

About Firefighter Behavioral Health Alliance (FBHA)

FBHA’s goal is to provide behavioral health workshops to fire departments and EMS organizations across the globe, focusing on behavioral health awareness with a strong drive towards suicide prevention and promoting resources available to first responders and their families. FBHA’s goal is to promote good mental health for the men and women who serve their communities through EMS and fire protection. FBHA is also focused on training for EAP organizations, Professional Clinicians, Psychologists, Psychiatrists, Doctors, Social Workers, Marriage Counselors, Chaplains, and those dedicated to helping EMS and firefighters. FBHA is the only organization in the U.S. which tracks and validates all FF and EMS suicides.

WEBINAR: Patient Care and Operations | Monday, June 15

Our partners at the HHS Office of the Assistant Secretary for Preparedness and Response are hosting a COVID-19 Clinical Rounds webinar next week. See below for more information and links to register. And be sure to access the latest COVID-19 information for EMS at the updated COVID-19 Resources for EMS.

EMS: Patient Care and Operations

Monday, June 15, 2020
12:00 PM EDT / 9:00 AM PDT

Register Now

Webinar Agenda

Welcome and Introductions

Jon R. Krohmer, MD, FACEP, FAEMS, Director, Office of EMS, National Highway Traffic Safety Administration

Patient Care and Operations

Kristi L. Koenig, MD, FACEP, FIFEM, FAEMS, Medical Director, Emergency Medical Services, County of San Diego Health & Human Services Agency; Professor Emerita of Emergency Medicine & Public Health, University of California, Irvine

Will Smith, MD, Paramedic, FAEMS, Medical Director, Grant Teton National Park, Teton County Search and Rescue, Jackson Hole Fire/EMS, USFS-BTNF; Clinical Assistant Professor, University of Washington School of Medicine; Emergency Medicine, St. John’s Health, Jackson, WY; Colonel, MC, US Army Reserve – 62A, Emergency Medicine

Q & A and Discussion

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2020 AAA Virtual Conference Speaker Session Submission

Although the 2020 AAA Annual Conference & Trade Show has been canceled due to the COVID-19 pandemic, the American Ambulance Association remains committed to the continued education and engagement of ambulance service leaders.  As such, we plan a series of webinars throughout the year, as well as a Virtual Conference in November.

Please use the form below to share details, including the link to your prerecorded session, for your virtual conference session. Please note that all participating session speakers should pre-record their sessions, and that sessions may be edited for length or quality.

Here are some tips for a great online session!

Thank you for your interest in sharing your knowledge with your EMS colleagues.

All Virtual Annual sessions will take place on the highly interactive Prodigy EMS platform developed by Pro EMS of Cambridge, Massachusetts.

2020 Virtual Annual Conference & Trade Show Call for Presentations

Thank you so much for your interest in speaking at the 2020 Virtual AAA Annual Conference and Trade Show. The deadline for submitting session recordings is October 7. Please be advised that participation as a presenter is strictly on a voluntary basis—no compensation will be provided. AAA will own rights to any content created for the virtual conference. Your likeness as well as clips and quotes from your session(s), if selected, may be used to promote the event or for any other purpose.
  • Is the session being submitted below one previously slated to take place during the face-to-face version of the 2020 Annual Conference? (View the previously planned conference agenda at if you are not sure.)
  • Dropbox, Box, WeTransfer, etc
  • AAA membership is required to present at our conference.
  • 50–75 word description of your proposed session for marketing purposes. Please include concrete, actionable takeaways your participants will be able to apply immediately.
  • For ALL co-presenters, please list NAME, JOB TITLE, COMPANY NAME, if this information was not previously provided.
  • Is this content geared to those who are new to the topic, intermediate, or advanced?
  • Select the tracks most appropriate for this proposed session.
  • Please provide a brief biography of yourself
  • Ex: @amerambassoc
  • This field is for validation purposes and should be left unchanged.

Financial Relief Update & Guidance for the Second Stage of the Pandemic

Financial Relief Update & Guidance for the Second Stage of the Pandemic


June 18, 2020 | 2:00pm Eastern
Webinar | FREE to AAA-Members | $150.00 for Non-Members
Presented by: Scott Moore, Esq., Brian Werfel, Esq., and Asbel Montes
Register Here► 

The early days of the COVID-19 pandemic had many EMS organizations scrambling to find the operational and financial resources to ensure that they could continue to respond and care for their patients as the pandemic gained momentum. Those first few months saw an incredible sense of urgency from legislators to make financial relief available to all individuals and businesses as they battled the Coronavirus. As we enter the second stage of the pandemic response and the economy begins to reopen, many EMS agencies are now seeing a significant decrease in revenue due to the reduction in ambulance transports over the last four months. This webinar will review the financial relief that is still available to EMS organizations and will discuss the more recent efforts by legislators to ease the financial burden on U.S. businesses. Lastly, we will provide a preview and an update of the relief efforts that are still being negotiated by lawmakers.


Scott Moore, Esq.

Scott A. Moore, Esq. has been in the emergency medical services field for more than 28 years. Scott has held various executive positions at several ambulance services in Massachusetts. Scott is a licensed attorney, specializing in Human Resource, employment and labor law, employee benefits, and corporate compliance matters. Scott has a certification as a Professional in Human Resources (PHR) and was the Co-Chair of the Education Committee for the American Ambulance Association (AAA) for several years.

In addition, Scott is a Site Reviewer for the Commission on the Accreditation of Ambulance Services (CAAS). Scott earned his Bachelor’s Degree in Psychology from Salem State College and his Juris Doctor from Suffolk University Law School. Scott maintains his EMT and still works actively in the field as a call-firefighter/EMT in his hometown. Scott is a member of the American Bar Association, the Massachusetts Bar Association, the Society for Human Resource Management, and the Northeast Human Resource Association


Asbel Montes

Asbel has been a member of the American Ambulance Association (AAA) for eight years and has served on its Board of Directors; he currently is Chair of the Payment Reform Steering Committee. Asbel also sits on the board of the Louisiana Ambulance Alliance. He is a respected thought leader on reimbursement initiatives within the industry and is a requested speaker at many conferences. He has also been asked to testify as an expert witness before federal and state health committees regarding ambulance reimbursement.

Asbel began his employment with Acadian in May 2009. He oversees Acadian’s revenue cycle management, contract management, business office process improvements, and government relations for state and federal reimbursement policy initiatives.

In 1999, Asbel began working for an ambulance billing and consulting firm. After three years, he decided to work for a private, non‐emergency ambulance service. Since then, he has provided leadership in revenue cycle management to four ambulance agencies located throughout the Southeast.

Asbel pursued his education the non‐traditional way by attending college online while maintaining a fulltime job. He received an associate’s degree in accounting in 2007 and graduated in November 2010 with a bachelor’s degree in business management.

Asbel is married to Stephenie Haney‐Montes. He has one daughter and resides in Carencro, LA.


Brian Werfel, Esq.

Brian S. Werfel, Esq. is a partner in Werfel & Werfel, PLLC, a New York based law firm specializing in Medicare issues related to the ambulance industry. Brian is a Medicare Consultant to the American Ambulance Association, and has authored numerous articles on Medicare reimbursement, most recently on issues such as the beneficiary signature requirement, repeat admissions and interrupted stays. He is a frequent lecturer on issues of ambulance coverage and reimbursement. Brian is co-author of the AAA’s Medicare Reference Manual for Ambulances, as well as the author of the AAA’s HIPAA Guide. Brian is a graduate of the University of Pennsylvania and the Columbia School of Law. Prior to joining the firm in 2005, he specialized in mergers & acquisitions and commercial real estate at a prominent New York law firm. Werfel & Werfel, PLLC was founded by David M. Werfel, who has been the Medicare Consultant to the American Ambulance Association for over 20 years.


Free Webinar 6/17 | FEMA Public Assistance Program Overview

June 17, 2020 | 14:00 ET | Free
The webinar will cover the Public Assistance Process under the Stafford Act and how EMS agencies can apply for cost recovery for costs incurred under the COVID19 Disaster Declaration.

Register Now


G. Keith Bryant U.S. Fire Administrator

G. Keith Bryant was sworn in as the U.S. Fire Administrator on Aug. 4, 2017. Prior to his presidential appointment, he was the chief of the Oklahoma City Fire Department (OCFD).

He joined the OCFD in 1982 after serving as a U.S. Army firefighter/crash rescue specialist for four years. He also served a short time with the Edmond Fire Department in Edmond, Oklahoma.

During his 35 years with the OCFD, Administrator Bryant was a member of the Underwater Rescue and Recovery Team, Hazardous Materials Response Team, and the Critical Incident Stress Management Team. He also responded to many significant incidents, including the bombing of the Alfred P. Murrah Federal Building in 1995, as well as two EF-5 tornados in 1999 and 2013.

Bryant moved up through the ranks of the department, serving in many roles, including district/battalion chief, chief training officer, battalion chief of operations, and deputy chief of operations. He was appointed the 20th fire chief of the OCFD in 2005 by the city manager.

He is a past president of the International Association of Fire Chiefs, the Metropolitan Fire Chiefs Association, and the Oklahoma Fire Chiefs Association (OFCA). He currently serves on the National Fallen Firefighters Advisory Committee.

Bryant was recognized with many awards throughout his fire service career. The Metropolitan Fire Chiefs Association designated him as the 2014 Fire Chief of the Year, and he received their 2016 President’s Award of Distinction. The OFCA selected him as the recipient of the 2010 J. Ray Pence Chief Officer Leadership Award, and he received the OCFD Chief Officer of the Year Award in 2001.

Star Black, FEMA Public Assistance Program SME

Star joined FEMA over 23 years ago with the Disaster Field Training Office. Since 2002, she has served in the Public Assistance Program working with State, Local Tribes, and Territories assisting Applicants through the FEMA grant process. She not only has had over 210 deployments during her career, but has performed in various Public Assistance roles. She was instrumental in the rollout of the New Public Assistance process and was one of the first to assist the States, Local, Tribes, and Territories on the rollout of Grants Manager and Grants Portal. She created the Grants Portal Applicant User Manual and the Recipient Grants Portal User Manual. She was also the lead in creating and implementing the 28 Public Assistance Independent Study Courses, currently hosted on the Emergency Management Institute’s website. Star currently serves as the FEMA Public Assistance Training Deputy Section Chief out of FEMA Headquarters which is responsible for all Public Assistance course content/delivery, webinars, and the Grants Portal/Grants Manager hotline.

Resource Links

Register Now

WEBINAR: EMS Response to COVID-19 and Protests | Monday, June 8

Our partners at the HHS Office of the Assistant Secretary for Preparedness and Response are hosting a COVID-19 Clinical Rounds webinar next week. See below for more information and links to register. And be sure to access the latest COVID-19 information for EMS at the updated COVID-19 Resources for EMS.

EMS Response to COVID-19 and Protests

Monday, June 8, 2020
12:00 PM EDT / 9:00 AM PDT

Register Here

Webinar Agenda

Welcome and Introductions

Richard C. Hunt, MD, FACEP, HHS/ASPR National Healthcare Preparedness Programs

EMS Response to COVID-19 and Protests

Jeffrey D. Ho, MD, Chief EMS Medical Director, Hennepin EMS & Professor of Emergency Medicine, University of Minnesota, Minneapolis

Michael R. Sayre, MD, Medical Director, Seattle Fire Department & Professor, Department of Emergency Medicine, University of Washington

Q & A and Discussion


Sign up to receive the latest news from the Office of EMS, including webinars, newsletters and industry updates.

On Demand Presentation: Emergency Medical Services and 911

Healthcare Resilience Task Force: EMS/911

May 29, 2020
Dr. Jon Krohmer, NHTSA, HRTF EMS/Pre-hospital Team Lead
Kate Elkins, NHTSA, HRTF EMS/Pre-hospital Deputy Team Lead

911, the universal number to call for emergency help nationwide, is a proven, life-saving service to the public. NHTSA’s Office of EMS oversees the National 911 Program, which envisions an emergency response system that best serves the public, providing immediate help in all emergency situations. This presentation covered the current Emergency Medical Services (EMS) Environment, Impacts and Next Steps for EMS in regards to COVID-19, and EMS and Fire Impacts on Community Lifelines.

Download Presentation



EMS by the Numbers: Impact of COVID-19

May 21, 2020

Presentation by N. Clay Mann PhD, MS, MBA
NEMSIS Technical Assistance Center

This document is provided by NHTSA in an effort to help State EMS Officials track particular EMS activations occurring during the COVID‐19 pandemic. This document will be updated periodically to provide current information regarding temporal variations in the type and characteristics of EMS activations occurring in the U.S. during the COVID‐19 outbreak.

Download Presentation

Please contact the NEMSIS Technical Assistance Center for updates to this document.
Contact N. Clay Mann at

Webinar 6/4 | Air and Ground Interfacility Transfers

Our partners at the HHS Office of the Assistant Secretary for Preparedness and Response are hosting a COVID-19 Clinical Rounds webinar next week. See below for more information and links to register. And be sure to access the latest COVID-19 information for EMS at the updated COVID-19 Resources for EMS.

Emergency Department: Air and Ground Interfacility Transfers

Thursday, June 4, 2020
12:00 PM EDT / 9:00 AM PDT

Webinar Agenda

Welcome and Introductions

Richard C. Hunt, MD, FACEP, HHS/ASPR National Healthcare Preparedness Programs

Air and Ground Interfacility Transfers

Patti Corbett, RN, BSN, CMTE, Director of Patient Safety, Air Methods Corporation

David P. Thomson, MS, MD, MPA, FACEP, FAEMS, FAsMA, CMTE, Clinical Professor of Emergency Medicine, East Carolina University; Medical Director, Vidant EastCare

Q & A and Discussion

Register Here

Sign up to receive the latest news from the Office of EMS, including webinars, newsletters and industry updates.

2020 Annual Conference & Trade Show Cancelled

Due to the ongoing COVID-19 Public Health Emergency, the American Ambulance Association board has made the difficult decision to cancel our 2020 Annual Conference & Trade Show. While we were looking forward to seeing everyone in Las Vegas in November, health and safety remain our top priority. We also anticipate that travel restrictions will remain in place for many attendees in the Fall and that Las Vegas may still have social distancing guidelines that would limit our ability to host the full program.

The AAA is committed to providing education and networking opportunities to our members and the ambulance industry. Please stay tuned for more information regarding a smaller virtual conference offering and other educational opportunities.


All registrations will be canceled and all paid orders will be refunded within 10 business days. If you have already processed payment for your registration, please be on the lookout for an email from AAA staff letting you know that your refund has been submitted. You do not need to do anything to receive a refund, we will process them automatically.

Exhibitors & Sponsors

All payments for exhibit booths and sponsorships will be refunded within 15 business days. Please be on the lookout for an email from AAA staff regarding your refund. We will also follow up with sponsors to share some additional sponsorship opportunities for the remainder of the year.


If you were scheduled to present at the 2020 Annual Conference, AAA staff will be reaching out to you this week regarding the possibility of presenting your session virtually.

40 Under 40 Honorees

All 2020 40 under 40 honorees will receive automatic complimentary registration to the 2021 Annual Conference & Trade Show, where they will be recognized over the course of next year’s program.

Hotel Reservations

If you booked a hotel room at the MGM Grand through our AAA block your reservation will be automatically cancelled by the hotel in the coming weeks. If you booked outside of our block you will need to contact the hotel directly at (877) 880-0880 to cancel.

We hope to see you at the 2021 Annual Conference & Trade Show November 1–3 at the Gaylord Texan outside Dallas! Registration for the 2021 show will open early in the new year.

Thank you and stay safe!

Webinar 6/30 | Financial Sustainability Ideas for EMS

June 30, 2020 | 14:00 ET

Three ambulance leaders with diverse backgrounds share innovative tips for financial sustainability in this fast-paced one hour webinar. From insurance captives to employee engagement to data-driven decision-making, Jamie Pafford-Gresham, P. Sean Tyler, and Wayne Jurecki will lend their unique perspectives on ways to keep service rolling during these extraordinarily challenging times.

Watch On-Demand►

Jamie Pafford-Gresham
CEO, Pafford Medical Services
Director, AAA Board
Chair, AAA Government Affairs Committee
Hope, Arkansas

Wayne Jurecki
COO, Bell Ambulance Service
Director, AAA Board
Milwaukee, Wisconsin

P. Sean Tyler
CEO, Transformative Healthcare
President & CEO, Fallon Ambulance Service
Board Secretary, Massachusetts Ambulance Association
Quincy, Massachusetts

Watch On-Demand►