2021 40 Under 40 | Jason Kirk | South Carolina

40 Under 40 nominees were selected based on their contributions to the American Ambulance Association, their employer, state ambulance association, other professional associations, and/or the EMS profession.
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Jason Kirk
Manager Ambulance Services
Prisma Health Ambulance Services
Simpsonville, South Carolina
LinkedIn
Nominated by: Steven Howell

Biography

Jason Kirk has been a Paramedic for over 16 years in the Upstate of South Carolina. Starting out in the Explorer program with Greenville County EMS, Jason has held various paid EMS positions including Flight Paramedic and most recently Manager over Ambulance Services for the 2020 South Carolina Large EMS System of the Year. Jason has a Bachelors of Science from Columbia Southern University in Emergency Services Administration and is currently pursuing his Master’s degree in Organizational Leadership from Anderson University in South Carolina. Jason has spent his entire life in the Upstate of South Carolina and currently resides in Simpsonville with his wife and their two children.

Reason for Nomination

Jason Kirk has held many positions in EMS over the years and has excelled in each one. Most recently as a Supervisor with Prisma Health Ambulance Services, Jason was instrumental in leading the development and implementation of a hospital discharge lounge to improve patient throughput for one of the largest hospital systems in South Carolina. Jason has stepped into several roles including managing non-emergency transport/PACE transportation for both Upstate Prisma and the Midlands Prisma locations. Accepting a promotion in 2021 Jason assumed the role of Manager Ambulance Services and has been instrumental in managing new IT projects, improving throughput for the healthcare system, and reducing and eliminating waste through oversight of supply order. Jason is a leader that his teammates are willing to follow and sets an example for others. Jason has an amazing future within EMS and puts his heart and soul into taking care of the patients and team members that he encounters on a daily basis. For this reason, Jason Kirk is deserving of the 40 under 40 for mobile healthcare.

2021 40 Under 40 | Ben Summer | Minnesota

40 Under 40 nominees were selected based on their contributions to the American Ambulance Association, their employer, state ambulance association, other professional associations, and/or the EMS profession.
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Ben Summer
Regional Clinical Manager
Life Link III
8009 34th Ave S, Suite 1300, Minnesota
LinkedIn
Nominated by: Kolby Kolbet

Biography

Ben Summer is a Regional Clinical Manager for Life Link III where he oversees bases located in Alexandria and Willmar, Minnesota. He joined Life Link III in 2013 as a Flight Paramedic at the Alexandria Base. Ben has also held positions at Life Link III as Base Lead and Field Training Officer in Alexandria. Prior to joining Life Link III, Ben worked at Stevens County Ambulance Service in Morris, MN, and FM Ambulance in Fargo, ND. Ben holds an Associate’s Degree in Paramedicine from Bismarck State College. Ben was a recipient of the Minnesota Ambulance Association’s Star of Life award in 2017. Outside of Life Link III, Ben volunteers as a Tactical Paramedic for the Douglas County Sheriff’s Office SWAT Team.

Reason for Nomination

Ben has been at Life Link III since 2013 where he began as a flight paramedic. Over the past 8 years, has gradually advanced his career serving as a Base Lead and now in his current role as Regional Clinical Manager in which he is responsible for the oversight of about 30 clinicians. He also routinely serves as clinical manager on call in which he provides clinical oversight and advice for our entire clinical cohort of 125 people and is a highly respected colleague.

Ben has spent his entire career serving as a servant leader. Ben is able to relate not only to his patients and their families but the entire community he serves. Ben has one priority in his career and that is to serve others. Ben is always looking to further educate himself and seek out every opportunity to assist others in need. Ben demonstrates the commitment to his communities through his involvement as serving on Regional Trauma Advisory Committees as well as the Douglas County SWAT team.

Ben is committed to clinical excellence by setting the standard and communicating the expectations of his clinical staff. Ben leads by example and is continuously providing constructive feedback when reviewing clinical documentation. Ben is keenly aware that in order to provide the highest level of clinical care, we must be fiscally responsible. Ben made it his own initiative to begin tracking our Whole Blood inventory in an effort to minimize the unnecessary waste/cost of a precious resource. This initiative reduced waste by 20%.

Not only does Ben serve alongside his peer managers, but he is also always willing to assist in any way he can. Whether it’s covering for others while they are away or helping a new base lead or mentor a new clinical manager, Ben can always be counted on. Ben holds all his peers accountable to ensure that the patient and our employees are the main priority when making decisions. Ben has the gift to naturally lead in a way that comes across as his willingness to not only identify a problem but to also provide a solution.

No grass will grow under Ben’s feet as he continues on his steep growth trajectory. Not only has been obtained several professional certifications, Ben is also pursuing his Bachelor’s degree in Nursing.

Ben has been awarded the Star of Life for his heroic actions while responding to a tragic air medical crash that occurred at his base of operations. It was that night where he sprang into action to take care of the crew injured in that horrific crash and assisted the local emergency department in providing care to these injured colleagues. Ben has also been recognized as an emerging leader in the industry and was the recipient of the Medevac Foundation International’s scholarship to the Medical Transport Leadership Institute where he will earn his Certified Medical Transport Leadership Institute.

Ben is a person of integrity and sees the potential in everyone he interacts with. Ben is driven, determined, and destined for excellence as he serves in this service-oriented industry.

2021 40 Under 40 | Lesley Osborn | Texas

40 Under 40 nominees were selected based on their contributions to the American Ambulance Association, their employer, state ambulance association, other professional associations, and/or the EMS profession.
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Lesley Osborn
Medical Director
Memorial Hermann Life Flight
6411 Fannin St Houston, Texas
LinkedIn
Nominated by: Justin Reed

Biography

Dr. Osborn attended Clemson University where she graduated with a Bachelor of Science in Psychology. She then attended medical school at the University of South Carolina School of Medicine, graduating in 2013. Dr. Osborn chose to continue her career in Columbia, SC and graduated in June 2016 from the Palmetto Health Emergency Medicine Residency Program.

Dr. Osborn relocated to Houston, TX, where she completed the EMS Fellowship program at the University of Texas Health Science Center at Houston in June of 2017. She now serves as an Assistant Professor of Emergency Medicine at the University of Texas Health Science Center at Houston, McGovern Medical School. She is currently double board-certified in Emergency Medicine and Emergency Medical Services. Dr. Osborn was appointed to the position of Medical Director of Memorial Hermann Life Flight® in July of 2019.

Reason for Nomination

Dr. Lesley Osborn carries many more titles than MD. You could address her as Director, Deputy, Captain, Paramedic, or Doctor and they would all be correct. No matter which title you use, Dr. Osborn is the epitome of leadership. Her personal motto could easily be that of the squadron she will soon deploy with: “That Others May Live.” She most recently embodied this motto by volunteering for service with the Texas Emergency Medical Task Force to care for some of the first patients with COVID19 in the United States – those evacuated from the Diamond Princess cruise ship to San Antonio, Texas in February 2020.

Dr. Osborn has been instrumental to prehospital success in the Houston area as well as the region, state, and nationally. After completing her EMS Fellowship at UT Houston in 2017, she pioneered the first ground transport service to carry whole blood, paving the way for countless more. She is currently the Medical Director for Memorial Hermann Life Flight, where she is creating positive change to elevate patient outcomes. Their initiative is to improve the time from initial injury to operating room by implementing prehospital scene activation of the Operating Room and bypassing the emergency department at one of only two Level 1 trauma centers serving over 5 million residents of the Houston area. Dr. Osborn’s leadership and clinical acumen do not stop at the local or regional level. In February of 2020, she served as the unit physician for the first Coronavirus Quarantine Unit in the United States. In the summer of 2021, Dr. Osborn is now deploying as a flight surgeon with the United States Air Force Pararescue squadron in support of the global war on terrorism.

As a young leader, her list of achievements continues to grow. Still, her most important contribution is the support and mentorship she provides to every prehospital provider she encounters.
We are incredibly fortunate to call Dr. Osborn a friend and are grateful for her tremendous achievements.

2021 40 Under 40 | Justin Reed | Texas

40 Under 40 nominees were selected based on their contributions to the American Ambulance Association, their employer, state ambulance association, other professional associations, and/or the EMS profession.
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Justin Reed
Assistant Chief, EMS
Cy-Fair Fire Department
10710 Telge Rd, Houston TX 77095
LinkedIn
Nominated by: Lesley Osborn

Biography

Justin Reed is currently the Assistant Chief – EMS for Cy-Fair Fire Department. As the overall EMS Director, he is responsible for all activities involving the 130 full-time paid staff, 13 ambulances who respond to approximately 30,000 calls annually, covering a population of 640,000. Previously he was the Clinical Manager for Harris County Emergency Services District #5. Justin has over 10 years of progressively responsible experience delivering the highest quality of leadership, patient care, and customer service.

Justin Reed is a Cum Laude honors graduate of Western Carolina University where he earned a Bachelor of Science in Emergency Medical Care with a minor in management. Also recognized as a Fellow of the American College of Paramedic Executives, 2020.

Justin has volunteered with numerous organizations including a non-profit organization in Haiti providing prehospital care, education, and equipment. He serves in numerous committees including the National Association of EMS Managers, where he is the immediate former Chair of the Quality and Performance Improvement Committee. Also, he is involved with EMTF6 as both an Ambulance Strike Team Leader and a member of the Mobile Medical Unit. As an instructor, Justin holds various certifications and has taught both domestically and internationally with a strong passion for evidence-based medicine and prehospital care in Haiti.

Reason for Nomination

I have had the pleasure of knowing Chief Reed professionally for over four years now. I currently serve as the Assistant Medical Director for Cy-Fair Fire Department where he is at the helm as the Assistant Chief of EMS.

As a healthcare professional and executive, Chief Reed’s fundamental goal has been to use his knowledge and abilities to increase the outcomes and well-being of those in his community. He centers his work around this mission, applying it with his patients, team, family, and himself. With nearly two decades of cumulative experience in emergency medical services (EMS) as a paramedic, volunteer firefighter, 9-1-1 dispatch supervisor, clinical manager, educator, and EMS director, Justin has a deep understanding of prehospital medicine. He is well acquainted with both the challenges and the immense opportunities in this critical stage of care to improve the health of populations.

As EMS director, he is the leader of an emergency healthcare delivery system of over 600 members in the Greater Houston Metroplex, overseeing a 25-million-dollar budget that serves an ever-growing population of over 600,000. Daily, he manages the competing interests of numerous multi-disciplinary stakeholders, from elected officials, hospital executives, public safety directors, and regulatory officers to his EMS command staff. Since his 2016 start, I have had the opportunity to watch Justin transform the Cy-Fair EMS system from a service line seen as a necessary evil into a high-performance, evidence-based, quality-driven division that motivates change at the local, state, and national levels.

There are many examples of Chief Reed’s ability to approach problems with innovative solutions, and I would like to go into detail about one here:

Chief Reed’s desire to innovate permeates his leadership approach. He constantly challenges the status quo, “good enough,” or “the way it’s always been done.” Texas, which is home to more federal disaster declarations than any other state, has proven to be fertile ground for honing his leadership skills and abilities. In 2015, while deployed as a task force leader in response to a regional flooding event, Justin’s team recognized a problem—and an opportunity for innovation. A swift water asset assigned to his team’s base had become ill from a water-borne virus commonly found in the living conditions of such disaster operations. The illness made the critical personnel unable to complete their mission, and there was an immediate need to treat this specialized team. As a preventative measure, Justin not only worked with managers onsite to increase hygiene but also sought acute care. He and his team started to treat the sick members of the swift water team with the expectation of a 24-hour rehabilitation time for a return to operations. Unfortunately, they were unable to fulfill their goal: a state official approached them to remind them that the mission was to protect citizens, not treat members of the deployment. The orders were made exceedingly clear, and the team respected their authority and demobilized. The swift water team returned home immediately, still sick. Not only did this threaten the crew members’ safety by postponing their care, but it also delayed the emergency response operation, which ultimately risked the welfare of the very citizens whom they were charged to protect.

Concluding the 2015 flooding deployment, Chief Reed vowed to never again let such medical oversights occur. He recognized that there was a system issue: the model typical of large-scale disaster management is that responders are not provided proper healthcare but instead expected to use personal supplies to take care of themselves, often resulting in attrition and delay of care to citizens. His solution: the Force Protection Strike Team.

Justin’s goal was to treat responders at minimal cost and ensure that disaster response teams remained healthy and able to fulfill their duties. For the next year, he led a team that designed a program and training regimen for a specialized group of providers to function as mid-level clinicians capable of treating other responders. In the process, he met with state officials to secure the approval for the outfitting of a team with a complete disaster medical clinic prepared for rapid deployment.

The first opportunity to use the Force Protection Strike Team arose in 2017 during the devastating Hurricane Harvey. The teams received approval three days before Harvey’s first landfall and were mobilized throughout Southeast Texas, caring for our own and ensuring a fast-paced operation that kept everyone engaged. Next, the team mobilized in 2018 during the wildfire season in West Texas, during which over 500 personnel combatted a fire more than 400 miles away from the nearest trauma center. The strike team’s most notable achievement during this deployment was reducing the attrition rate from 16-19 percent to less than one percent. Chief Reed had succeeded in creating an efficient model to care for the first responders on the front line, thus ensuring the ability to care for the community.

Following the program’s success, his team garnered the attention of the Texas governor and emergency management chief. He delicately highlighted a gap in care: that the state was still deploying thousands of responders without adequate force protection. Elected officials convened a summit and a formal state model for force protection based on the program that Chief Reed helped develop was established. This led to the creation of additional teams statewide. Now, in Texas, when a large-scale disaster is declared, these teams are prepared to be mobilized at a moment’s notice, with one goal in mind — to keep our first responders safe and in the fight.

I could continue to give examples of Justin as an excellent EMS leader and of his innovative approach to system issues. However, I’ll leave you with something that I feel is important. Chief Reed has a passion for improving healthcare in the prehospital setting. His vision for improving access to care, preventing readmissions, and incorporating evidence-based practice in the field is a rarity. In my opinion, he is a resource that is still untapped. I expect we will be talking about his accomplishments and contributions to the specialty of EMS often in the next several years.

It is my pleasure to give my highest recommendation of Chief Justin Reed to the committee making the selection for 40 under 40 for mobile healthcare.

2021 40 Under 40 | Sandra Whaley | California

40 Under 40 nominees were selected based on their contributions to the American Ambulance Association, their employer, state ambulance association, other professional associations, and/or the EMS profession.
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Sandra Whaley
Vice President of Communications
Medic Ambulance Service
506 Couch Street, California
Nominated by: Rob Lawrence

Biography

Sandra Whaley is the Vice president of Communications for Medic Ambulance of Vallejo, California. Her career in EMS began in 1998 as a Billing Office Specialist before morning not EMS Dispatch in 2005, becoming Communications Center Manager in 2007 and VP Communications in 2012. Under Sandras leadership, Medic gained ACE accreditation from the International Academies of Emergency Dispatch and she also contributed to CAAS accreditation resulting in Medic being only a very few organizations across the country to have both ACE and CAAS accreditation. Sandra is a certified Communication Center Manager (CCM) and has a Bachelor of Science in Kinesiology from California State University.

Reason for Nomination

Without a doubt, the excellence of any EMS system starts with the phone call. It is acknowledged that life-saving is initiated by our heroes in headsets – our Call Takers and Dispatchers. The leadership of our emergency communication functions is as essential towards operational success as field supervisors are. The contribution that Sanda Whaley has made to the success of MEDIC ambulance has been immeasurable. Under her leadership, Medic attained ACE accreditation, and her contribution as a leader no doubt contributed towards the organization’s CAAS accreditation. Sandra has expanded her experience and knowledge into her local community and Sandra has also been both a board member and chair of the Solano County Community Healthcare Board. Priority Dispatch recently noted Sandra as a ‘remarkable woman who has worked her way up the ranks to now serve as the VP of Communications’ They featured her as part WomensHistoryMonth where she offered the sage advice – “To those coming into this industry, you need to make sure that you have empathy for the people who are calling,” she says. “Some of them are calling in on the most difficult day of their life. Our job is to guide them through giving us the right information so that we can get help to them quickly.” Sandra has the right attitude and approach to be a leader of the future that continues to lift the emergency communication element of our profession to further heights. She is therefore a deserving candidate for 40 under 40 recognition.

2021 40 Under 40 | James Pierson | California

40 Under 40 nominees were selected based on their contributions to the American Ambulance Association, their employer, state ambulance association, other professional associations, and/or the EMS profession.
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James Pierson
President and COO
Medic Ambulance Service
506 Couch Street, California
LinkedIn
Twitter: @JPmedic632
Nominated by: Rob Lawrence

Biography

James Pierson FACPE is President and Chief Operating Officer of Medic Ambulance of Vallejo, California. He has spent his entire working life working from the bottom up within the company. He began as a logistic, System Support Technician 20 years ago and subsequently working his way up in every post from Dispatcher to COO. Jimmy has leveraged his knowledge across both state and country and is a member of many boards and associations and he is currently the Vice President of the California Ambulance and was recently appointed as a board member of the International Association of Healthcare Integration. Jimmy has been the recipient of many awards, most notably the 2018 State of California Paramedic of the Year and a California Meritorious Service Medal in 2019.

Reason for Nomination

James ‘Jimmy’ Pierson has devoted his life to EMS. he understands the business and operations of EMS from top to bottom and local to national. As a and organization and state leader, Jimmy is also now beginning to make his presence felt at the national level. He is dynamic, enthusiastic, and totally focused on the improvement of EMS as a profession and the people who work and serve in it. Jimmy is ready, willing and able to share best practice always and is fast becoming a national Subject Matter Expert via webinars and presentations that is increasing his expert exposure to EMS operators everywhere. Jimmy exemplifies the reason we now seek to identify and recognize our 40 under 40 as they are truly the future of EMS leadership and given his current trajectory, we fully expect to see him leading on the national stage in the future.

2021 40 Under 40 | Jacob Grant | Oregon

40 Under 40 nominees were selected based on their contributions to the American Ambulance Association, their employer, state ambulance association, other professional associations, and/or the EMS profession.
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Jacob Grant
Director of Operations
Metro West Ambulance
Oregon
Nominated by: Tom BeLusko

Biography

Jacob Grant is an effective hands-on leader with 17 years of EMS experience. As Director of Operations, he is dedicated to maintaining excellent customer service for the patients and communities served by Metro West Ambulance. In his role, Jacob is responsible for the growth and operations of various departments which include Ambulance, Non-Emergent Transport, Wheelchair, and Critical Care & specialty services. Jacob began his career as a volunteer EMT and learned his passion for EMS as a dedicated member of the Metro West Family of Companies. Daily Jacob is responsible for statistics involving call volume, performance measurements to maintain contract compliance for hospital/county contracts, and overall operational achievement. Being an experienced paramedic, combined with the skill set of being a dynamic manager, is a powerful set of tools in supporting the mission of EMS.

Reason for Nomination

During the historic period of the COVID-19 pandemic, EMS has been tested like no other time in American history. Traversing these challenges and opportunities takes skill, knowledge, experience, ability, drive, and determination and Jacob exhibits all of these qualities to a high degree. Mr. Grant has demonstrated tremendous commitment to his community’s healthcare by using his expertise to make a difference in the lives of people that need it the most. Metro West Ambulance is internally grateful for the leadership exhibited during these difficult times and Jacob should be commended for initiative and steady leadership.

2021 40 Under 40 | Ryan Huser | Wisconsin

40 Under 40 nominees were selected based on their contributions to the American Ambulance Association, their employer, state ambulance association, other professional associations, and/or the EMS profession.
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Ryan Huser
Lead Paramedic Instructor at Mid-State Technical College
Mid-State Technical College
Ripon, Wisconsin
LinkedIn
Nominated by: Joshua Schmidt

Biography

Ryan started his journey in Emergency Medicine in 2007 at the tender age of 19. He started as a volunteer Firefighter/First Responder for Grand Rapids Volunteer Fire Department (2007-2011). Ryan had been in the National Guard (2005-2013) and had enrolled in classes at Mid-State Technical College for EMT-Basic, Paramedic, and finally Critical Care Paramedic. He had then started working at Baraboo District Ambulance Service (2010-2015) as a full-time Critical Care Paramedic and part-time at United Emergency Medical Response (2010-2012). In 2015, Ryan began work as a Hyperbaric Safety Technician at Agnesian Healthcare in Fond du Lac, as well as Ripon Volunteer Fire Department (2015-2016) and Ripon Guardian Ambulance Service (2015-Present). Ryan then turned to education as an Adjunct Instructor at Baraboo District Ambulance Training Center (2012-2015) and a Lead Instructor for the Paramedic Program at Mid-State Technical College (2015-Present). Ryan also has a Master’s in Disaster and Emergency Response Management.

Reason for Nomination

Ryan’s career has led him through many trials and successes throughout his time in EMS. Lately, Ryan has undertaken multiple projects that have been recognized at both the State and the National level. The first and biggest has been the Pilot of the EMT Practical Registry. Ryan was at the front of designing and refining the Pilot and through his success, the Pilot has been recognized throughout all 50 states. Ryan has also contributed to rewriting the curriculum for the state and is now a certified Registry Examiner. Within the last year, he has also been a part of the creation of the new Simulation Center at Aspirus Riverview in Wisconsin Rapids, securing a partnership with Mid-State Technical College. He was a part of this project while transitioning his Paramedic Program into a virtual and hybrid instruction system during the COVID-19 pandemic. Ryan is also a Training Officer for Ripon Guardian Ambulance Service where he helps with the SMP Manual. Ryan has undertaken many projects and many people feel the need to recognize him for his accomplishments.

2021 40 Under 40 | Brian Hupp | Tennessee

40 Under 40 nominees were selected based on their contributions to the American Ambulance Association, their employer, state ambulance association, other professional associations, and/or the EMS profession.
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Brian Hupp
Director of Emergency Medical Services
Maury Regional Health
1701 Creekstone Drive, Tennessee
LinkedIn
Nominated by: Rob Lawrence

Biography

Brian Hupp is the director of EMS at Maury Regional Medical Center in Columbia, Tenn. Over the past decade, he has served in multiple roles with the Richmond Ambulance Authority and was previously an offshore medic for Acadian Ambulance and assistant fire chief for the Mechanicsburg Fire Department in Ohio. He is a graduate of the American Ambulance Association’s Ambulance Service Manager program and an associate with Fitch & Associates.

Reason for Nomination

Brian Hupp has developed a range of experiences and career development over the last 10 years that identify him as someone to watch in the future. From a supervisor at the Richmond Ambulance Authority, where he honed his skills as an operational leader, via the Ambulance Service Managers Course and onto Fitch and Associates, where he served as Senior EMS Consultant. Brian has now found his niche as the Director of EMS at a hospital-based EMS agency where his life experiences can now all be brought together and dispensed as the leader of his own workforce.

This has been the culmination of his career to date and he is doing an excellent job. On his watch, his system has implemented a Community Paramedic and Nurse Practitioner in the Community program used his considerable Emergency Management / ICS skills to assist with the planning with the response to the COVID pandemic in his locality as well as be a leading player in the ongoing vaccination program. In the last year, Brian also caught, suffered, and recovered from COVID 19 but throughout was focussed and concerned about the wellbeing of his staff and the care of patients in his locality. Brian is also making his mark as a national-level writer and speaker and has attended several National conferences lecturing on operational subjects. His operational and leadership experience marks him apart from many of his peers and he is truly an EMS 40 under 40.

2021 40 Under 40 | Jeremey Hollrah | Missouri

40 Under 40 nominees were selected based on their contributions to the American Ambulance Association, their employer, state ambulance association, other professional associations, and/or the EMS profession.
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Jeremey Hollrah
Deputy Chief of Special Operations
St. Charles County Ambulance District
St. Charles, Missouri
LinkedIn
Nominated by: Kyle Gaines

Biography

In 2020, St. Charles County Ambulance District Deputy Chief of Special Operations Jeremey Hollrah celebrates his 20th year of service to his community. His history of public service began immediately after high school when he enrolled in the District’s EMT program and began his career in EMS. The following year, he earned his Paramedic license and later attended the St. Charles County Fire Academy, successfully completing the Fire I & II courses. After gaining experience at Abbot EMS, Jeremey joined the team at St. Charles County Ambulance District in 2005. Within a year, he successfully applied to be part of the District’s Urban Search & Rescue Task Force and received numerous commendations for his leadership and patient advocacy. Among other honors, Hollrah was named Paramedic of the Year in 2011 by the Missouri Emergency Medical Services Association [MEMSA]. In 2014, Jeremey was promoted to Battalion Chief, a role that enabled him to mentor new Paramedics entering the SCCAD system.

Two years ago, a retirement among the District’s senior leadership team led to Jeremey’s promotion to Deputy Chief of Special Operations. In this multi-faceted role, Jeremey has ultimate oversight for the District’s special teams (Tactical EMS Unit, Urban Search & Rescue), manages our fleet of 50+ vehicles, and oversees supply chain logistics, among a multitude of other duties.

Jeremey and his wife, Kelly, reside in Orchard Farm – a rural community in St. Charles County where he also serves as Volunteer Fire Chief. The couple has two children – Blake and Brooke.

Reason for Nomination

Over the last two decades, Jeremey Hollrah has consistently defined what it means to be a public servant. In each of the roles he’s served, he’s looked for innovative opportunities for St. Charles County Ambulance District [SCCAD] to serve not only our 400,000 residents but the St. Louis Region and beyond.

Jeremey’s career in EMS began 20 years ago when he successfully completed the EMT Program at the organization with who he would one day work. Following graduation, he immediately began his Paramedic coursework at Hannibal Lagrange College, earning his EMT-P certification in 2002. For three years he worked at Abbot EMS in St. Louis County before returning to St. Charles County to work as a paramedic.

Within a year, Jeremey applied for and was accepted to the St. Louis Metro Urban Search and Rescue Task Force, and worked diligently to broaden his breadth of knowledge by earning certifications in more than a dozen specialties, including confined space rescue, swift water rescue, and Hazmat Incident Command, among others. After many years of demonstrated leadership and accountability, Jeremey was named USAR Task Force Leader.

Concurrently, Jeremey was a standout performer in day-to-day operations, proving himself a skilled clinician, staunch patient advocate, and dedicated colleague. His assertive actions on numerous high-acuity calls undoubtedly made life-altering differences for patients. In 2010, Jeremey was named SCCAD Paramedic of the Year, and the following year received the same honor from the Missouri Emergency Medical Services Association [MEMSA]. In 2014, Jeremey was promoted to Battalion Chief, a role that enabled him to mentor dozens of paramedics. His direct reports consistently provided positive feedback on his leadership.

In addition to his duties at SCCAD, Jeremey has since 2000 been an active member of the Orchard Farm Fire Protection District, a small, volunteer department that serves a rural portion of our community where he and his family reside. Since 2005, Jeremey has served as Volunteer Chief of the department.

In 2018, a retirement announcement by one of SCCAD’s senior leadership team members created an opening at the Deputy Chief level. Jeremey’s years of involvement and leadership on the USAR team, coupled with his management experience at Orchard Farm, made him a strong candidate for the Deputy Chief of Special Operations & Logistics position. The role is multi-faceted, involving ultimate oversight of not only the District’s special teams, but also supply chain logistics, product development, fleet management, and more. To say Jeremey has risen to the challenge would be an understatement. Since assuming the role, he has driven a number of forward-thinking initiatives forward that have benefited our region tremendously while concurrently helping manage numerous significant operational events that have taken place in St. Charles County.

Under his charge, the District has deployed two major operational assets: an AmbuBus and a Major Incident Response Unit. Working closely with USAR team members and the ambulance design committee, Jeremey worked to create functional units that can be deployed to a variety of incidents not only in our county but throughout the region. He ensured the projects were completed in a cost-effective manner, purchasing high-quality pre-owned models and successfully leveraging grant funding.

Since assuming the Deputy Chief role, several high-profile incidents in our community have tested our team, but under Jeremey’s leadership, we’ve come through each one successfully. Last year, the northern portion of our community was stricken with historic flooding so significant that it rendered one very small town an island unto itself. Knowing we could not leave the area uncovered or sacrifice response times, Jeremey collaborated with senior leadership to develop an operational plan to ensure residents had access to care. For 60+ days, USAR team members were stationed in Portage Des Sioux, transporting ill or injured individuals out by boat when needed.

Like every other EMS entity, COVID-19 has presented a challenge unlike any other in our organization’s history. While many individuals on our team have taken active roles to ensure we’re able to rise to the challenge, Jeremey’s involvement has been paramount to our success. From the onset of the pandemic, he worked quite literally side-by-side with officials from St. Charles County Emergency Management, Emergency Communications, and Public Health to ensure that as things rapidly unfolded and evolved, SCCAD had a seat at the table and was involved in the decision-making process for our community as a whole. As the person with oversight for supply chain logistics, the pandemic presented a challenge of product availability. As Safety Officer, he has worked to secure PPE and other necessary supplies not just for SCCAD personnel, but for fire and police departments county-wide. Creative thinking, perseverance, and relationships within our own community enabled Jeremey to keep everyone stocked and protected.

In recent months, residents of our community have organized a number of demonstrations/protests in our community. For each, Jeremey has collaborated with law enforcement, fire protection, and other agencies in our community to ensure the safety of residents. Thankfully, our events have been completely peaceful in nature, but nonetheless require a significant amount of planning and manpower.

Jeremey Hollrah is, presumably, at the midpoint of his career in emergency medical services, but in our estimation has already amassed a lifetime of accomplishments. The procedures, programs, and practices he’s put into place will pay dividends for our organization and region for years to come, and we’re proud to nominate him for the American Ambulance Association ’40 Under 40’ Class of 2021!

2021 40 Under 40 | Carly Alley | California

40 Under 40 nominees were selected based on their contributions to the American Ambulance Association, their employer, state ambulance association, other professional associations, and/or the EMS profession.
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Carly Alley
Executive Director
Riggs Ambulance Service
Merced, California
LinkedIn
Nominated by: Rob Lawrence

Biography

Carly Alley is the Executive Director of Riggs Ambulance Service of Merced California, a position she has held since early 2019. Before that and since 2007, Carly has held every operational role from EMT, through Operations Supervisor and then Manager to her current position. Carly completed her Ambulance Service Manager class in 2016 and has seen Riggs through a recent successful RFP process to remain operating in the Merced area. Carly is a Paramedic and began her public service career as a wildland firefighter with the US Forest Service.

Reason for Nomination

Carly Alley is worthy of praise and recognition in this year’s 40 under 40 program. She has risen through the ranks of her Merced CA based EMS system to be the Executive Director. She has a deep understanding of the operation of every facet of running and operating a 911 and Inter Facility Transport service, and she leads from the front. Recently, EMS1 selected and covered Carly as a female EMS leader who is a great example as a role model for gender equality in the industry. It noted that Carly is ‘blazing a trail for others to follow’. In addition to her duties as Rigg’s Chief, Carly is also a newly appointed Board Member of the California Ambulance Association where she is making a wonderful contribution. As the EMS industry matures, we must look to our under 40s to take the reigns of EMS leadership and administration. Carly has already achieved the role of a chief officer and will invariably offer much more in the future in both the state and national EMS arenas.

2021 40 Under 40 | Brian Bayani | Texas

40 Under 40 nominees were selected based on their contributions to the American Ambulance Association, their employer, state ambulance association, other professional associations, and/or the EMS profession.
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Brian Bayani
Executive Director
Northwest Community Health
29530 Quinn Road, Texas
LinkedIn
Nominated by: Marco Kimassi

Biography

Chief Brian Bayani started his career in 2000 as a municipal EMT in New Jersey. He has since worked as a paramedic, Communications Supervisor, Lead Clinical Educator, and Director of Clinical Services in the Houston, Texas area until 2014 when he joined Northwest Community Health as the Executive Director and EMS Chief. Chief Bayani is credentialed as a Fellow of the American College of Paramedic Executives (FACPE) and serves as the chair of the Lone Star College – Montgomery EMS Professions Advisory Committee. He is also a doctoral candidate in the Gary Cook School of Leadership at Dallas Baptist University.

Reason for Nomination

Since coming to Northwest Community Health, Chief Bayani has committed himself to servant leadership and exemplifying the organization’s core values of integrity, professionalism, compassion, and service. Chief Bayani oversaw the organization’s rebranding from Northwest Rural EMS Association to Northwest Community Health to more effectively communicate the organization’s mission and value proposition to the community. Chief Bayani spearheaded the organization’s first multi-year strategic planning initiative, including the creation of a mission-aligned, ten-year capital plan. He also directed the implementation of a third-party patient experience monitoring program, with five system clinicians recognized among the Top 50 in Texas for patient satisfaction in the first year of implementation.

Chief Bayani currently serves as the Chair of the Lone Star College – Montgomery EMS Professions Advisory Committee and has previously served on the EMS Professions Program Advisory Committee for Lone Star College – North Harris. Additionally, Chief Bayani previously chaired the Multidiscipline Mentoring Committee for the International Public Safety Association, and as President and Vice President for the Emergency Chaplain Group Board of Directors.

Chief Bayani’s leadership philosophy is people-focused. A comment from a recent 360-degree evaluation said Chief Bayani is an “[e]ncouraging leader who obviously cares for his team and the success of the organization. He is articulate and professional and has a depth of understanding regarding his profession that role models for others.” He believes that caring for clinicians and other team members ultimately leads to better care for the community. He is particularly passionate about provider well-being and has presented at conferences and scientific assemblies about well-being in EMS and the role of leadership. He is currently a candidate for a Ph.D. in Leadership Studies in the Cook School of Leadership at Dallas Baptist University, where he is preparing to defend his dissertation, “Exploring the Relationship Between Moral Injury, Supervisor Leadership Style, and Suicidal Behavior in Texas Paramedics.”

2021 40 Under 40 | Justin Kinsey | Maryland

40 Under 40 nominees were selected based on their contributions to the American Ambulance Association, their employer, state ambulance association, other professional associations, and/or the EMS profession.
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Justin Kinsey
Vice President of Customer Success
Traumasoft
Hereford, Maryland
LinkedIn
Nominated by: Brian Balow

Biography

Justin Kinsey is the Vice President of Customer Success at Traumasoft, a provider of fully integrated EMS management software. In this role, he uses the combination of his experiences as an EMS provider and former commercial ambulance service manager to anticipate the evolving needs of customers, recommend and implement software enhancements and upgrades, and ensure that Traumasoft customers’ unique configuration requirements are met.

Justin is the former General Manager of Pulse Medical Transportation, a multi-state commercial ambulance service and mobility transportation provider. He previously taught public high school students in an EMT pathway at a magnet school for healthcare careers. Justin has worked and volunteered as a firefighter and EMT for nearly twenty years, including the unique experiences of contract firefighting at FOB Abu Ghraib, Iraq, and at McMurdo Station, Antarctica.

Reason for Nomination

Justin has dedicated his career to serving and improving the EMS industry. He began as a firefighter and EMT at the Hereford Volunteer Fire Company at age 16 and never looked back. Justin’s demonstrated commitment to innovation and advocacy makes him deserving of recognition as a rising star in the field of EMS.

As General Manager at Pulse Medical Transportation, he was responsible for innovations in emergency care including the first emergency telemedicine capability in the state of Maryland. He also oversaw the development of the most advanced, non-hospital-based critical care transport team in the state. Since regional critical care transport resources are sparse, this allowed for better outcomes for Maryland’s most acutely sick and injured patients.

In the absence of a statewide trade association, Justin has advocated proactively as an informal leader within the commercial ambulance industry. He speaks with lawmakers and has testified on proposed legislation during Maryland’s annual legislative sessions. He has served in several state-sponsored regulatory workgroups. In 2019, Justin was appointed by the governor to the Statewide Emergency Medical Services Advisory Council (SEMSAC). In that capacity, he represented Maryland’s commercial ambulance services in SEMSAC’s efforts to improve EMS delivery throughout the state.

Since 2008, Justin has stewarded the EMS profession by teaching emergency services classes to hundreds of students at the Maryland Fire and Rescue Institute (a part of the University of Maryland), the state’s premier training and education system for emergency services. He also taught for two years in the Baltimore City Public School System (BCPSS) as an EMT instructor. During that time, he developed the curriculum and materials for the EMT pathway program and successfully obtained an ambulance simulator for his classroom. His hands-on teaching approach included personally precepting dozens of students during their field internship experiences on 911 ambulances.

Justin applies his considerable leadership experience to the benefit of his hometown, currently serving as the Chairman of the Board of the Hereford Volunteer Fire Company. Additionally, he served two years as the Vice President of Administration for the Baltimore County Volunteer Firemen’s Association, an organization that oversees Baltimore County’s volunteer fire/ems/rescue companies.

With his broad knowledge and experience in all facets of EMS, from patient care to transport logistics to education and political advocacy, Justin will continue to be an influential force for improvement in the field of EMS.

Debora Gault & Tom Tornstrom Receive AAA President’s Award

FOR IMMEDIATE RELEASE
DATE: October 29, 2020
Contact: Maria Bianchi, AAA CEO

Arlington, VA—Aarron Reinert, President of the American Ambulance Association (AAA), is proud to award Debora Gault and Tom Tornstrom with the 2020 President’s Award.

Deb Gault, Global Medical Response (GMR) is receiving the award for leading the efforts with the AAA, to address the outstanding billing issues for ground ambulance services with the Veterans Affairs Administration.  Deb has worked tirelessly over the last several years to get ambulance service claims paid promptly, a prudent layperson standard adopted, and for the VA to be considered the primary payor unless another payor is identified.

Tom Tornstrom, Gundersen Tri-State Ambulance, Inc. is receiving the award for leading the efforts of the AAA, to address issues critical to ground ambulance services in their response to the current Public Health Emergency.  Tom has led a group of industry leaders in addressing PPE shortages, access applying for PPP and CARES Act Funding, and many operational and clinical issues.

The President’s Awards will be given at the AAA Virtual Annual Membership Meeting on November 4, 2020 at 11:15 am eastern time.

About the American Ambulance Association

The American Ambulance Association safeguards the future of mobile healthcare through advocacy, thought leadership, and education. AAA advances sustainable EMS policy, empowering our members to serve their communities with high-quality on-demand healthcare. For more than 40 years, we have proudly represented those who care for people first. www.ambulance.org

AMBY Award Nominations Open!

Nominations for the 2020 AMBY Awards close May 15! The AMBYs recognize excellence in the ambulance profession and the ingenuity and entrepreneurial spirit that epitomize AAA members. Winners will are awarded during the AAA Awards Reception at our Annual Conference & Tradeshow, In addition, all entries will be shared with the AAA membership on the website, in the association’s mobile event app and as an online publication.

Learn more, and nominate now!

40 Under 40: Celia Cuevas (Superior Air-Ground Ambulance Service Inc. – Merrillville, IN)

40 Under 40 nominees were selected based on their contributions to the American Ambulance Association, their employer, state ambulance association, other professional associations, and/or the EMS profession.
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Celia Cuevas
Station Manager
Superior Air-Ground Ambulance Service Inc.
Merrillville, IN

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Nominated by: Jeff Collins
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Biography:

Celia “Cece” Cuevas was born and raised in East Chicago, Indiana. Cece got into EMS for many reasons but the number one reason has to do with an old co-worker Andre. When Cece was 10 years old, she was shot three times in a drive by shooting as an innocent by stander. Cece was in and out of consciousness before a medic picked her up and carried her to an ambulance. This medic’s name was Andre. Andre took care of Cece on the ambulance and at the hospital, making sure that she was well taken care of. Andre saved Cece’s life and she grew up wanting to be just like him. When Cece was old enough, she went to EMT school and was even able to work side by side Andre. Cece is the skilled medic she is today thanks to Andre’s help and inspiration.
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Reason for Nomination:

Cece is an amazing person and a major asset to the management team at Superior Air-Ground Ambulance. Cece is very warm and out going. Cece completes each task that is given to her and is constantly striving to be the best health care provider possible. Cece has over come many challenges in her life and is well deserving to be recognized as one of the American Ambulance Association’s 40 Under 40 Honorees.

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40 Under 40: Amanda Jimeson (EMSA – Oklahoma City, OK)

40 Under 40 nominees were selected based on their contributions to the American Ambulance Association, their employer, state ambulance association, other professional associations, and/or the EMS profession.
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Amanda Jimeson
Deputy Chief of Patient Billing Services
EMSA
Oklahoma, OK

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LinkedIn
Nominated by: Angela McLain
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Biography:

Amanda Jimeson currently serves as the Deputy Chief of Patient Billing Services and has been a part of the EMSA team for the past seven years. Amanda has more than 15 years of experience in management of patient billing, coding, physician training, compliance, education, and documentation. In addition, Amanda is credentialed as a Certified Professional Coder, Certified Ambulance Coder, Certified Ambulance Documentation Specialist, and has received her Green Belt in Lean Six Sigma.

Amanda holds a Bachelor of Science in Health Care Administration from Southwestern Oklahoma State University in Weatherford, OK. Amanda is a member of AAPC, NAAC, and serves on the Medicare Regulatory Committee for the American Ambulance Association.
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Reason for Nomination:

Known to the EMSA team as Mandi, she was asked two years ago to step out of her comfort zone and take on Patient Billing Services for EMSA. Mandi had a proven career in coding, documentation and provider training, but not necessarily on the day to day functions of a billing office. Mandi has gone above and beyond what was expected and has help to shape the current EMSA Patient Billing Services office into a more functional hands on department. Mandi does not only manage but takes on the workload to help to keep staff ahead of production as much as possible, often leaving the office and working long nights at home just to help lessen the stress for her team. Mandi has helped to sustain a manageable retention rate for the department and has been instrumental in providing performance improvement processes throughout the department, and recently earned her green belt in Lean Six Sigma, by evaluating and improving the EMSA Patient Billing Services refund processes. It’s exciting to watch Mandi to develop each day as new issues arise. Mandi is a true mentor to her managers, staff, and leadership team.

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40 Under 40: Alicia Ney (Paramount Ambulance – Peosta, IA)

40 Under 40 nominees were selected based on their contributions to the American Ambulance Association, their employer, state ambulance association, other professional associations, and/or the EMS profession.
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Alicia Ney
Business Development & Training Coordinator
Paramount Ambulance
Peosta, Iowa

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LinkedIn
Nominated by: Kathy Griffin
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Biography:

Alicia Ney, along with her twin brother Andy Ney, was recognized at last year’s American Ambulance Association (AAA) Conference as one of the youngest leaders in EMS. At the age of 27, Alicia has already been working as an EMS provider for nine years. Of those nine years, Alicia has worked as a member of the management team at Paramount Ambulance for nearly five years. Over that time, Alicia obtained her Paramedic certification, so as to better provide EMS car, bring knowledge to her position, and to better understand the providers she was managing and training. In 2010, when Alicia became an EMT in high school, it was not about the excitement of working in EMS, but rather satisfying her dad by working for his newly established private ambulance service. Alongside her twin brother, Alicia became one of the youngest EMTs in the state of Iowa at the time. Throughout college, Alicia worked part-time for the family business but had no intention of working full-time as an EMT. At the time, Alicia was considering careers in insurance or health and wellness. In a turn of events, three months after graduating from Loras College, Alicia joined the family business full-time in management wearing many hats within the organization. In the course of a day, Alicia can go from posting payments to patient accounts, to coordinating new hire orientation, to jumping in an ambulance to provide EMS care on a busy day. Alicia has never been given a formal position or title at Paramount, but that is most likely because there isn’t one that would encompass all that she does for the employees and the organization. Every day that Alicia comes to work, she has a smile on her face with a natural positivity that affects everyone around her. Alicia has a drive and passion for training, organizing, and providing patient care. In her five years with the management team at Paramount, Alicia has streamlined many processes, organized the management team, developed a training calendar for the year for employees, and developed a formal Field Training program for new employees. Alicia’s contributions to the organization have been profound. As a young member of EMS, Alicia represents the new age of technology and information at state association conferences and AAA conferences. It is the young minds that will push EMS into the future and with her organization, structure, and passion for patient care, Alicia will be one of the individuals to aid in that process. Alicia’s twin brother Andy provides her with inspiration every day. The passion they share together for paving the future of EMS within their organization, their county, and their state will make profound strides in the future and quite likely the industry as a whole.
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Reason for Nomination:

Alica Ney wears many hats within her organization, Paramount Ambulance. From field Paramedic to Accounts Receivable to Business Development, training, and education; Alicia does it all. Most who venture into a career in EMS focus their time and energy on specific functions but Alicia is focused on the overall growth of her agency and the education of her employees.

Dedicating much of her time to the clinical education and field training, Alicia has a true passion for ensuring clinical excellence based on national best practice standards and has made it her mission to bring this passion for personal and professional educational growth to her field crews on a daily basis.

For the majority of people, handling the number of roles that Alicia does would be a burden. However, her family, friends, and colleagues would all agree, for Alicia, her eclectic involvement within Paramount Ambulance energizes her to pursue excellence around every turn and energizes those around her to do the same.

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View all of the 2020 Mobile Healthcare 40 Under 40 Honorees

40 Under 40: Amanda Shell Jennings (Priority Ambulance – Knoxville, TN)

40 Under 40 nominees were selected based on their contributions to the American Ambulance Association, their employer, state ambulance association, other professional associations, and/or the EMS profession.
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Amanda Shell Jennings
Director of Marketing and Communications
Priority Ambulance
Knoxville, Tennessee

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LinkedIn
Nominated by: Dennis Rowe
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Biography:

As Director of Marketing and Communications, Amanda Shell Jennings manages internal and external communications throughout the Priority Ambulance family of companies.

Jennings provided marketing and public relations support for the company since its founding in 2014 in her previous role as Senior Account Executive with public relations firm Moxley Carmichael. Prior to joining Priority Ambulance, Jennings was a top performing account executive at premier East Tennessee public relations firm Moxley Carmichael for five years, where she created and executed strategic communications plans for Priority Ambulance, Tennessee Theatre, Knoxville Convention Center, Knoxville Civic Auditorium and Coliseum, US Nitrogen, and Knoxville’s Community Development Corporation, among other clients. Jennings specializes in media relations, event planning, marketing, crisis communications, internal communications, and social media strategy.

Jennings is involved in local professional organizations. Jennings currently serves on the Communications Committee for the American Ambulance Association and as Treasurer of the Volunteer Chapter of the Public Relations Society of America. Jennings served as Vice President of collegiate relations for the Knoxville American Marketing Association from 2012 to 2015. Jennings holds a Bachelor’s Degree in Journalism with a minor in Spanish from the University of Tennessee, Knoxville.
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Reason for Nomination:

As the Director of Marketing and Communications, Amanda Shell Jennings brings members of the Priority Ambulance family of companies in states across the country closer together through communication strategies and tells the story of Priority Ambulance and its personnel to the industry and the public.

As part of an outside consultant group, Amanda developed and guided the initial brand strategy for the company’s founding in 2013. Joining the company’s marketing and growth department full-time in 2017, Jennings has managed the announcements and brand integrations of eight acquisitions and three cold startups.

Beginning with 150 employees in two locations to a current total of nearly 3,000 employees in 10 states, Amanda has developed communications programs, tools, and strategies to bring the family of companies closer together. In 2018, the company launched a company wide Priority News Network with mounted screens at each Priority location that share company news, employee profiles, clinical updates and alerts, and more in a cloud-based network. Jennings and the corporate marketing team work with subject matter experts throughout the company to develop news items, updates, and recognitions.

Jennings also supports the external marketing and new business development efforts at each Priority company, including leading the proposal development process for hospital and 9-1-1 contracts. Jennings has been sharing the stories of EMS in the media for eight years and finds the most enjoyment from telling the human stories of EMS and sharing the positive impact that the Priority team has on patients and communities.

In addition to her work at Priority Ambulance, Jennings volunteers for the Priority Ambulance Leadership Foundation, a 501c3 nonprofit envisioned and founded by former owners of Priority Ambulance’s companies to develop the next generation of EMS industry leaders. The foundation organizes a year-long, accelerated EMS executive course with four week-long in-person class sessions. Jennings assisted in launching the leadership course in 2019 and serves as the chair of the fundraising committee and manages the annual capstone project. The foundation graduated its first class of six in 2019 and has expanded to a class of 12 for 2020.

Jennings also currently serves on the Communications Committee for the American Ambulance Association.

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View all of the 2020 Mobile Healthcare 40 Under 40 Honorees