2019 AMBY Award Winners Announced

The American Ambulance Association is proud to announce the recipients of the 2019 AMBY Awards. The AMBYs highlight excellence in EMS and the ingenuity and entrepreneurial spirit that epitomize  mobile healthcare. The mission of the awards is to showcase creativity and innovation in the ambulance industry by fostering a culture of collaboration, cooperation, and a passion for excellence in patient care. This year’s awards will be presented at the Annual Conference & Trade Show Awards Reception on November 5 in Nashville. Please join us in congratulating our 2019 winners! Clinical Outcome Program Medic Ambulance Service Inc. CPR Initiative Community Impact Program Advanced Medical Transport CPR Race to the Top American Medical Response (Manchester/Nashua, NH) Safe Station Project Sunstar Paramedics Health & Safety Fair Employee Programs American Medical Response (Buffalo, NY) Recruitment/Training Program Northstar EMS, Inc Medical Director Engagement Through Technology Public Relations Campaign Acadian Ambulance Service Hometown Hero Initiative Mecklenburg EMS Agency Bystander CPR Initiative With Pulsepoint Once again, join us in celebrating the 2019 winners! Learn more about the AMBYs.

2018 AMBY Award Winners Announced

The American Ambulance Association is proud to announce the recipients of the 2018 AMBY Awards. The AMBYs highlight excellence in EMS and the ingenuity and entrepreneurial spirit that epitomize AAA members. The mission of the awards is to showcase creativity and innovation in the ambulance industry by fostering a culture of collaboration, cooperation and a passion for excellence in patient care. This year’s awards will be presented at the Annual Conference & Trade Show Awards Reception on September 7, 2018. Please join us in congratulating our 2018 winners! Clinical Outcome Program Medic Ambulance Service, Inc. | Vallejo, CA Community Impact Program NorthStar EMS, Inc. | Tuscaloosa, AL Employee Programs Hall Ambulance Service, Inc. | Bakersfield, CA Innovation in EMS Priority Ambulance | Knoxville, TN Mercy Ambulance Service, Inc. | Savannah, GA Public Relations Campaign MEDIC EMS Agency | Charlotte, NC Hall Ambulance Service, Inc. | Bakersfield, CA Quality Improvement Program Sunstar Paramedics | Largo, FL Patient and Employee Safety Program Priority Ambulance | Knoxville, TN Once again, join us in celebrating the 2018 winners! Learn more about the AMBYs.  

2017 AMBY Winner: St. Charles County Ambulance

St. Charles County Ambulance Named 2017 AMBY Award Winner Contact: Jessica Marvin Telephone: 703-610-9018 Email: jmarvin@ambulance.org Washington, DC– McLean, VA — The American Ambulance Association (AAA) has named St. Charles County Ambulance a recipient of the 2017 AMBY Award in the Community Impact Program category. Each year, the AMBYs highlight excellence in EMS and the ingenuity and entrepreneurial spirit that epitomize AAA members. St. Charles County Ambulance is being recognized with an AMBY Award for the community impact program they developed to combat the opioid epidemic in their region. Their efforts began with a public awareness campaign and evolved into a robust effort focusing on three core areas: public education and awareness, referral and treatment, and training/resources for patients and families struggling with addiction. Representatives from St. Charles County Ambulance will receive their AMBY at the AAA Awards Reception during the 2017 Annual Conference & Tradeshow in Las Vegas. The mission of the AMBY Awards is to showcase creativity and innovation in the ambulance industry by fostering a culture of collaboration, cooperation and a passion for excellence in patient care. For additional information about the AMBY Awards or how to submit a nomination for next year, visit https://ambulance.org/amby-awards/ XXX About (more…)

2017 AMBY Winner: Medic Ambulance Service, Inc.

Medic Ambulance Service, Inc. Named 2017 AMBY Award Winner Contact: Jessica Marvin Telephone: 703-610-9018 Email: jmarvin@ambulance.org Washington, DC– McLean, VA — The American Ambulance Association (AAA) has named Medic Ambulance Service, Inc.  (California), a recipient of the 2017 AMBY Award in the Public Relations Campaign category. Each year, the AMBYs highlight excellence in EMS and the ingenuity and entrepreneurial spirit that epitomize AAA members. Medic Ambulance Service is being recognized with an AMBY Award in recognition of the Robbin Mackbee EMS Youth Academy. The program, which is named in honor of a local hero who paid the ultimate sacrifice in the line of duty, sets the goal of transforming its at-risk cadets from coping with a challenging present into moving towards a dignified future. Representatives from Medic Ambulance Service will receive their AMBY at the AAA Awards Reception during the 2017 Annual Conference & Tradeshow in Las Vegas. The mission of the AMBY Awards is to showcase creativity and innovation in the ambulance industry by fostering a culture of collaboration, cooperation and a passion for excellence in patient care. For additional information about the AMBY Awards or how to submit a nomination for next year, visit https://ambulance.org/amby-awards/ XXX About the (more…)

2017 AMBY Winner: Sunstar Paramedic

Sunstar Paramedics Named 2017 AMBY Award Winner Contact: Jessica Marvin Telephone: 703-610-9018 Email: jmarvin@ambulance.org Washington, DC– McLean, VA — The American Ambulance Association (AAA) has named Sunstar Paramedics a recipient of the 2017 AMBY Award in the Public Relations Campaign category. Each year, the AMBYs highlight excellence in EMS and the ingenuity and entrepreneurial spirit that epitomize AAA members. Sunstar Paramedics is being recognized with an AMBY Award in recognition of their process improvement program for new hires. The program identified the need to streamline the pre-hire process, improve the quality of training of the new EMTs and Paramedics, and provide the Field Training Officers (FTO) with more leadership skills and abilities. Representatives from Sunstar Paramedics will receive their AMBY at the AAA Awards Reception during the 2017 Annual Conference & Tradeshow in Las Vegas. The mission of the AMBY Awards is to showcase creativity and innovation in the ambulance industry by fostering a culture of collaboration, cooperation and a passion for excellence in patient care. For additional information about the AMBY Awards or how to submit a nomination for next year, visit https://ambulance.org/amby-awards/ XXX About the American Ambulance Association Founded in 1979, the AAA represents hundreds of ambulance services (more…)

2017 AMBY Winner: Porter EMS

Porter EMS Named 2017 AMBY Award Winner Contact: Jessica Marvin Telephone: 703-610-9018 Email: jmarvin@ambulance.org Washington, DC– McLean, VA — The American Ambulance Association (AAA) has named Porter EMS a recipient of a 2017 AMBY Award. Each year, the AMBYs highlight excellence in EMS and the ingenuity and entrepreneurial spirit that epitomize AAA members. Porter EMS is being recognized with an AMBY Award for the development of charitable giving and engagement programs that strengthened the Porter County, Indiana community. Representatives from Porter EMS will receive their AMBY at the AAA Awards Reception during the 2017 Annual Conference & Tradeshow in Las Vegas. The mission of the AMBY Awards is to showcase creativity and innovation in the ambulance industry by fostering a culture of collaboration, cooperation and a passion for excellence in patient care. For additional information about the AMBY Awards or how to submit a nomination for next year, visit https://ambulance.org/amby-awards/ XXX About the American Ambulance Association Founded in 1979, the AAA represents hundreds of ambulance services across the United States that participate in emergency and non-emergency care and medical transportation. The Association serves as a voice and clearinghouse for ambulance services, and views pre-hospital care not only as a public (more…)

2017 AMBY Winner: MEDIC EMS Agency

MEDIC EMS Agency Named 2017 AMBY Award Winner Contact: Jessica Marvin Telephone: 703-610-9018 Email: jmarvin@ambulance.org Washington, DC– McLean, VA — The American Ambulance Association (AAA) has named MEDIC EMS Agency (North Carolina) a recipient of two 2017 AMBY Awards. Each year, the AMBYs highlight excellence in EMS and the ingenuity and entrepreneurial spirit that epitomize AAA members. MEDIC EMS Agency is being recognized with AMBY Awards in the Employee Programs and Quality Improvement Programs categories. MEDIC EMS achieved the Employee Programs honor through the creation of the Night of Honor event, which recognized more than 400 employees, friends, family members and survivors. In the Quality Improvement Programs category, MEDIC EMS demonstrated excellence through an employee-led program to revamp its ambulance design. Representatives from MEDIC EMS Agency will receive their AMBY at the AAA Awards Reception during the 2017 Annual Conference & Tradeshow in Las Vegas. The mission of the AMBY Awards is to showcase creativity and innovation in the ambulance industry by fostering a culture of collaboration, cooperation and a passion for excellence in patient care. For additional information about the AMBY Awards or how to submit a nomination for next year, visit https://ambulance.org/amby-awards/. XXX About the American Ambulance Association (more…)

2017 AMBY Winner: NorthStar EMS, Inc.

NorthStar EMS, Inc. Named 2017 AMBY Award Winner Contact: Jessica Marvin Telephone: 703-610-9018 Email: jmarvin@ambulance.org Washington, DC– McLean, VA — The American Ambulance Association (AAA) has named NorthStar EMS, Inc. a recipient of the 2017 AMBY Award in the Community Impact Program category. Each year, the AMBYs highlight excellence in EMS and the ingenuity and entrepreneurial spirit that epitomize AAA members. NorthStar EMS is being recognized with an AMBY Award for the community impact program they developed to spread awareness through a monthly EMS segment with a local television station. The topics covered each month had the goal of providing education on injury and illness prevention. These segments reached 55,000 people each month according to Nielsen ratings, and strengthened NorthStar’s connection with the community they serve. Representatives from NorthStar EMS, Inc. will receive their AMBY at the AAA Awards Reception during the 2017 Annual Conference & Tradeshow in Las Vegas. The mission of the AMBY Awards is to showcase creativity and innovation in the ambulance industry by fostering a culture of collaboration, cooperation and a passion for excellence in patient care. For additional information about the AMBY Awards or how to submit a nomination for next year, visit https://ambulance.org/amby-awards/ XXX (more…)

American Ambulance Association Announces 2017 AMBY Award Winners

The American Ambulance Association is proud to announce the recipients of the 2017 AMBY Awards. The AMBYs highlight excellence in EMS and the ingenuity and entrepreneurial spirit that epitomize AAA members. The mission of the awards is to showcase creativity and innovation in the ambulance industry by fostering a culture of collaboration, cooperation and a passion for excellence in patient care. This year’s awards will be presented at the Annual Conference & Trade Show Awards Reception on Tuesday, November 14, 2017. Please join us in congratulating our 2017 winners! Community Impact Program NorthStar EMS, Inc. St. Charles County Ambulance District Employee Programs MEDIC EMS Agency (North Carolina) Quality Improvement Programs MEDIC EMS Agency (North Carolina) Public Relations Campaign Medic Ambulance Service, Inc. (California) Sunstar Paramedics Other Programs Porter EMS Learn more about the AMBYs.

2017 AMBY Nominations Now Open!

Nominations for the 2017 AMBY Awards is now open! The AMBYs recognize excellence in the ambulance profession and the ingenuity and entrepreneurial spirit that epitomize AAA members. Honor excellence in EMS by nominating a project within a service or company for consideration. Read the 2016 case studies to find out why we’re passionate about honoring your commitment to excellence. Why Bring the AMBYs to Your Organization? Share Your Knowledge with Your Peers By entering the AMBYs you show your commitment to excellence in the ambulance industry and your willingness to share your superior accomplishments with your peers. Winners will are awarded during the AAA Awards Reception at our Annual Conference & Trade Show in Las Vegas, In addition, all entries will be shared with the AAA membership on the website, in the association’s mobile event app and as an online publication. Show Your Value to Your Community AMBY Award winners are given the American Ambulance Association’s AMBY Award Winner logo to proudly display on their website, social media sites, and other marketing collateral to let key stakeholders know the Association recognizes your contribution to the industry as outstanding. In addition, winners will receive a press release template to send to your local press. (more…)

2016 AMBY Innovation in EMS: Tri-State Ambulance, Patient Transport Project

Tri-State Ambulance Awarded a 2016 AMBY for Innovation in EMS Ambulance services which provide 911 coverage frequently have patients who request service but ultimately fail to accept transportation to a hospital for further care. Depending on the service area, non-transports can be 30% or more of all requests for service. These ambulance responses can range from falls or diabetic issues, to motor vehicle crashes and anything in between. It is known that transporting a patient to an emergency department is not always the most appropriate choice for their medical care. Often, a visit or a conversation with their primary care or specialty provider may be a better option. Due to HIPAA regulations and continuity of care rules, the patient response information, when they are not transported, does not proceed further than a typical quality assurance or billing department review. This ultimately leaves the patient’s primary care provider or other specialty care provider completely unaware that their patient was cared for by another medical professional in an urgent setting. Upon investigation we found that the general public was unaware that their information from the contact with an ambulance service was not being sent to their current providers. In an electronic world, the general assumption (more…)

2016 AMBY Best Employee Program: EmergyCare, EMS Academy

EmergyCare’s EMS Academy Awarded the 2016 AMBY for Best Employee Program EmergyCare | Erie, PA In order to combat the nationwide EMS recruitment and retention crisis, EmergyCare has developed its very own EMS Academy. Recent changes to regulations have increased the amount of hours required for EMT and paramedic training, making it more expensive thus, causing more candidates to balk at completing training.  EmergyCare realized that in order to continue to grow and thrive as an organization, that it had to get out in front of the hiring crisis. Until recently, EmergyCare and other educational institutions held EMT and Paramedic training courses on a regular basis, keeping the pool of potential clinical employees at a reasonable level. In 2010 Pennsylvania’s Department of Health Bureau of EMS decided to no longer provide testing for Paramedics due to the high cost of keeping updated tests. Instead, the Bureau decided to make National Registry testing the only viable option. In order to provide this level of testing, all paramedic programs had to be licensed and approved by the NREMT, something that required programs to be affiliated with a college or university. These requirements elongated the paramedic program due to college level prerequisite courses, and substantially increased (more…)

2016 AMBY Best Use of Technology: Trinity EMS & Firstwatch, Opioid Epidemic Project

Trinity EMS & FirstWatch Opioid Epidemic Project Awarded a 2016 AMBY for Best Use of Technology Trinity EMS & FirstWatch | Massachusetts Massachusetts has seen a massive increase in opiate overdoses and deaths. In 2013 there were 918 opiate related deaths in Massachusetts. Massachusetts had 1531 deaths in the first six months of 2016. Many of the communities Trinity EMS serves are on the front lines of this issue. Their EMT’s and paramedics are helping to revive patients every day from an opiate overdose. Understanding the scope of an issue is a critical first step to solving an issue. They started using their PCR data to help frame the issue for their communities. They began tracking the demographics such as age and gender of the patients, time of day and day of the week, and location within the communities. They also monitor the volume to identify spikes in volume in individual communities and system wide. Trinity reported data monthly, one month behind to the health department, public safety partners, methadone clinics, hospitals and city governments. This data was well received. Other services contacted them for help in developing their tracking and reporting. They added FirstWatch to their program to speed up the notifications. (more…)

2016 AMBY Best Quality Improvement Program: Gold Cross Ambulance, Documentation Program

Gold Cross Ambulance’s Documentation Project Project Awarded a 2016 AMBY for Best Quality Improvement Program Gold Cross Ambulance | Utah The documentation review process at Gold Cross Ambulance had not changed much since the day of paper trip tickets. Retrospective documentation feedback was being given to crews, but they were not fully utilizing the capabilities of their technology to analyze the feedback and make significant improvements. Gold Cross Ambulance hypothesized that improved documentation goals would lead to better patient care and increased reimbursements. They knew they needed to make improvements in the review process and to better utilize the technology that was already in place. In addition to the documentation goals, they identified the opportunity to work some small, but significant, clinical improvements into a documentation project. One initial focus of clinical improvement was making sure the field crews were obtaining at least two sets of vital signs on every patient, and properly documenting these vital signs in the electronic patient care report (ePCR). Of all the performance indicators we measure, trending of vital signs touches every patient contacted. Educators from Utah EMS for Children shared research citing “inadequate recognition of and response to hypotension and hypoxia was associated with higher odds of disability and death” (Hewes (more…)

2016 AMBY Best Community Impact Program: Medic Ambulance, Reduced Readmissions Project

Medic Ambulance Reduced Readmissions Project Awarded a 2016 AMBY for Best Community Impact Program Medic Ambulance | California Medic Ambulance Service is the exclusive ALS service provider in Solano County, a HRSA-designated medically underserved area with a physician-provider to population ratio of 81.1 per 100,000. In 2014 Medic Ambulance became aware of an opportunity to participate in a Community Paramedicine Pilot initiated through California Ste EMSA. After collaborating with LEMSA and the community hospitals, Medic Ambulance unanimously concluded that the 23% average readmission rates for each CHF and COPD patients was taking a crippling toll on the hospitals’ reimbursement and increasing Emergency Department wait times. Starting in January of 2015, Medic Ambulance Service enrolled six paramedics into approximately 300 hours of additional training focused on the biopsychosocial needs of patients with CHF or COPD. The education has continued through monthly case reviews and peer-to-peer lessons-learned where the entire team brainstorms innovative solutions to the patients’ challenges. From the beginning, Medic Ambulance Service was poised on creating a sustainable model that would persevere past the period of being a pilot or grant funding. They made this goal of preservation well-known to all stakeholders, and after quickly proving the value through low readmission rates they had established (more…)

2016 AMBY Best Public Relations Campaign: EMSA, CPR Education Program

EMSA CPR Education Program Awarded a 2016 AMBY for Best Public Relations Campaign Emergency Medical Services Authority (EMSA) | Tulsa, Oklahoma EMSA, the Emergency Medical Services Authority, is Oklahoma’s largest provider of pre-hospital emergency medical care. We provide ambulance service to more than 1.1 million residents in central and northeast Oklahoma. EMSA was established in Tulsa in 1977 and later expanded to include Bixby, Jenks and Sand Springs. EMSA began providing service to Oklahoma City in 1990. EMSA is the ambulance provider in 16 cities across the state. As a public trust authority of the City of Tulsa and City of Oklahoma City governments, EMSA is charged with ensuring the highest quality of emergency medical service at the best possible price. There are several entities that work together in the EMSA system, including the Cities of Oklahoma City and Tulsa, the medical director, and the contracted ambulance provider. EMSA oversees all business aspects including ambulances and other capital equipment, maintaining patient records, billing and more. The medical director conducts routine audits and testing of all medics practicing in the system, writes seamless protocols to ensure the continuity of care between first responders and transport medics, researches new treatment modalities and evaluates complaints. EMSA (more…)

2016 AMBY Best Community Impact Program: AMR, River Rescue Program

American Medical Response River Rescue Program Awarded a 2016 AMBY for Best Community Impact Program AMR | Oregon The Oregon River Safety Program (aka AMR River Rescue Program) is provided by American Medical Response (AMR) as a community service for two communities it serves in Oregon. The program is the only one of its kind exclusively operated by a private EMS provider, supported by strong community partnerships, and was developed after a series of thirteen drowning deaths over five years in the 1990s at two popular river parks. Ten years earlier, AMR developed its Reach and Treat (RAT) Wilderness Medicine Program to provide medical care for people ill or injured on Mount Hood and the surrounding national forest. Since Swift Water Rescue was part of the existing Reach and Treat Teams training and competency, AMR worked with the Troutdale City Council and a group of dedicated civic leaders to launch the River Rescue Program in July, 1999. For the remainder of the summer, AMR used its RAT Team members as Swift Water Rescue Specialists to staff the new River Rescue program. The program was developed to meet the certification standards of the United States Lifesaving Association (USLA) for open water lifeguarding, and is staffed by (more…)

2016 AMBY Best Clinical Outcome: Advanced Medical Transport, Race to the Top Program

Advanced Medical Transport’s Race to the Top Program Awarded the 2016 AMBY for Best Clinical Outcome Advanced Medical Transport (AMT) | Peoria, IL Advanced Medical Transport (AMT) developed the Race to the Top Program to provide the communities they serve with some of the top cardiac resuscitation rates in the nation. “By concentrating on eight highly-interdependent elements of a world-class emergency cardiac care and response system, we soldier more forces together and win more battles in the war on sudden cardiac arrest,” said AMT’s Josh Bradshaw. Even before implementing Race to the Top, AMT’s cardiac arrest resuscitation rates were three times the national average.  However, the leadership team felt that they could push the rates higher through a multifaceted outreach program. The project began in in late 2014, with eight specific, measurable, and actionable objectives: Immediate recognition of sudden cardiac arrest; 911 activation, “First-Care” hands-only CPR, GPS to the rescue (PulsePoint); Access to and utilization of AEDs; Pit crew resuscitation by EMS providers; Deployment of Advanced Practice Paramedics; Advanced biomedical tools; Immediate provider feedback; and Community and caregiver recognition. AMT began the program with a Return of Spontaneous Circulation rate of 27%, and have now reached 45%, well on the way to their near-60% goal. The (more…)

AMBY Awards Now Open for Nominations

The 2016 AMBY Awards are now accepting nominations for outstanding work done by ambulance services and vendors! The American Ambulance Association’s AMBY Awards Program delivers best practices for all AAA members.  The AMBY’s recognize excellence in the Ambulance profession and the ingenuity and entrepreneurial spirit that epitomize AAA members.  Read the 2015 Case Studies and find out why we’re passionate about honoring your commitment to excellence. Entering the AMBY’s allows you to show your commitment to excellence in the ambulance industry and your willingness to share your superior accomplishments with your peers. Winning entries will be awarded at our Annual Conference and Tradeshow in Las Vegas, and all entries will be shared with AAA members on the website, in the association’s mobile event app and as an online publication. The AMBY Awards are judged by your colleagues on the AAA Professional Standards Committee. As leaders who value creativity and innovation they can appreciate the complex demands of the industry and will provide thoughtful and useful feedback in the scoring of all entries. Award-winning work helps to nurture the EMS industry’s deeply rooted culture of collaboration, cooperation and a passion for excellence in patient care. The AMBY Award Winners’ Gallery will provide (more…)