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CMS Publishes Two New Reports on GADCS Website

What The Guardian Missed About US Ambulance Balance Billing

Media Response

The letter to the editor below was submitted to The Guardian on July 23, following the July 21 publication of the article referenced.

To the Editor of The Guardian,

On July 21, The Guardian published Jessica Glenza’s “Plan to end exorbitant ‘surprise’ ambulance bills heads to Congress.” The inflammatory title and lack of context do no justice to the years of bipartisan collaborative effort leading to the forthcoming report to Congress. As a member of the Advisory Committee on Ground Ambulance and Patient Billing (GAPB) and Immediate Past President of the American Ambulance Association, I believe it is critical to set the record straight.

It is essential to understand that EMS directly bills patients instead of insurers only as a last resort. Sadly, as a frequent entry point to healthcare, EMS often faces the unenviable task of educating people about their limited insurance coverage or high deductibles, both of which are out of our control. As mobile healthcare is entirely decentralized in the United States, it is often unfeasible for small or volunteer-staffed ambulance services to negotiate sustainable in-network rates with dozens of insurance plans. The GAPB Advisory Committee’s recommendations seek to remedy this foundational disconnect between patients, EMS providers, and health plans.

The article notes that some EMS providers are owned by private equity, but overlooks that the vast majority of ambulance services in the United States are small, often conducting only a few dozen patient transports per day. These community-based services—some of which are the sole healthcare provider for miles—face skyrocketing costs for wages, fuel, and medical supplies that threaten their ability to keep their doors open. The collaborative work of the GAPB Advisory Committee sought to address these challenges by proposing recommendations that, if adopted by Congress, would help alleviate these financial pressures while also enhancing patient protection from surprise insurance denials.

The article implies that Patricia Kelmar was the only representative of the public interest on the panel. In fact, another Committee participant was explicitly appointed to represent patient advocacy groups, and as healthcare providers, EMS professionals and physicians consistently advocate for our patients’ well-being. The committee’s composition, as established by Congress within the No Surprises Act, was intentionally diverse and included stakeholders ranging from physicians to elected officials to insurance providers to ensure balance.

Additionally, it is important to clarify that the Health Affairs research cited in the article does not provide data on actual balance bills received by patients. Rather, it roughly estimates only potential balance bills as calculated based on a flawed estimation process. Even if we were to accept Health Affairs estimates as fact, the average balance bill calculated according to their methods would be just a few hundred dollars. This is far from the sole and extreme outlier bill cited in the piece. This distinction is critical as it underscores the need for data-driven policy decisions based on real-world evidence rather than projections and one-off examples. 

Finally, the piece misses entirely the largest challenge with the Committee’s recommendations and their potential adoption by Congress. Based on longstanding legal precedent, ERISA plans, which cover about half of Americans through their employers, would not be bound by any legislation drafted based on our report. In Washington state and elsewhere, innovative “opt-in” clauses enable ERISA plans to voluntarily comply with state regulation. We encourage this and hope to see it replicated throughout the nation.

People become first responders because they have a passion for caring for others, and our communities trust them to do just that—24/7. Our Committee’s report to Congress includes 14 key recommendations designed to improve transparency, ensure fair reimbursement rates, and ultimately protect patients by strengthening state and local control. If these recommendations are adopted, they will help remove patients from the middle of billing disputes, allowing EMS providers to focus on our primary mission: delivering life-saving and life-sustaining healthcare around the clock.

For a detailed understanding of our recommendations and the Committee’s work, I encourage reading the full GAPB Advisory Committee report when it becomes available later this summer.

Shawn Baird
Immediate Past President, American Ambulance Association
Member, Advisory Committee on Ground Ambulance and Patient Billing
Portland, Oregon

CMS Proposed Expansion of ALS-2 to include Low-Tier O+ Whole Blood Transfusions Fails to Include Additional Funding for the Services

The Centers for Medicare & Medicaid Services (CMS) has released the Calendar Year (CY) 2025 proposed rule that proposes changes to the CY 2025 definitions of ALS-2 services to include one type of whole blood product. The rule does not propose any other changes to the Medicare ambulance fee schedule for 2025.

CMS proposes expanding the list ALS-2 to include low-tier O+ whole blood transfusions. However, there is no new money added to support the provision of the additional services. Specifically, CMS states that most transports involving whole blood are already reimbursed as ALS-2 and no additional payment will be added.  For the few instances when whole blood is used and not in connection with another ALS-2 service, the transport would now be reimbursed under ALS-2.  If a ground ambulance uses a blood product other than low-tier O+ whole blood, there would be no opportunity for reimbursement unless the transport qualified for ALS-2 through another service.

CMS states:

“We believe that many ground ambulance transports providing WBT already qualify for ALS2 payment, since patients requiring such transfusions are generally critically injured or ill and often suffering from cardio-respiratory failure and/or shock, and therefore are likely to receive one or more procedures currently listed as ALS procedures in the definition of ALS2, with endotracheal intubation, chest decompression, and/or placement of a central venous line or an intraosseous line the most probable to be seen in these circumstances. Patients requiring WBT are typically suffering from hemorrhagic shock, for which the usual course of treatment includes airway stabilization, control of the hemorrhagic source, and stabilization of blood pressure using crystalloid infusion and the provision of WBT or other blood product treatments when available, but not necessarily the administration of advanced cardiac life support medications. Consequently, we do not believe it is likely that most patients who may require WBT would trigger the other pathway to qualify as ALS2, the administration of at least three medications by intravenous push/bolus or by continuous infusion, excluding crystalloid, hypotonic, isotonic, and hypertonic solutions (Dextrose, Normal Saline, Ringer’s Lactate).”

“However, not all ground ambulance transports providing WBT may already qualify for ALS2 payment. An ambulance transport would not qualify for ALS2 payment where a patient received only WBT during a ground ambulance transport, and not one or more other services that, either by themselves or in combination, presently qualify as ALS2. We believe WBT should independently qualify as an ALS2 procedure because the administration of WBT and handling of low titer O+ whole blood require a complex level of care beyond ALS1 for which EMS providers and suppliers at the EMT-Intermediate or paramedic level require additional training. In addition, WBT requires specialized equipment such as a blood warmer and rapid infuser. While there is no established national training protocol, many systems follow the guidelines of the Association for the Advancement of Blood and Biotherapies (AABB), which requires additional training that is 4 hours in length for paramedics and 6 hours in length for EMS supervisory staff. Medicare’s requirements for ambulance staffing at 42 CFR 410.41(b) include compliance with state and local laws, which here would establish appropriate training requirements with respect to WBT administration.”

“Therefore, we believe it is appropriate to modify the definition of ALS2 to account for the instances where patients are administered WBT but do not otherwise qualify for ALS2 payment. Of note, we do not have the authority to provide an additional payment, such as an add-on payment for the administration of WBT under the AFS.”[1]

CMS proposes this changed based on data showing that about 1.2 percent of ground ambulance providers/suppliers use some time of blood product, with the majority (60 percent of those carrying the low-tier O+ whole blood). CMS does not discuss the ongoing discussions of the blood community and medical profession about the appropriateness of this treatment versus other types of whole blood or blood components. Nor does it discuss the cost of providing these services. Moreover, it does not address how this proposal may affect the current blood shortage in the United States.

The AAA is working with our members, other EMS organizations, and the blood community to assess the clinical aspects of this proposal, but has identified the failure to address the cost of providing blood and blood products to ground ambulance services that are already woefully underfunded.

The AAA will prepare a comment letter to submit before the September 9 deadline. We also plan to work with members who would also like to provide comments on the proposed rule.

 

[1]CMS. “CY 2025 Payment Policies under the Physician Fee Schedule and Other Changes to Part B Payment and Coverage Policies; Medicare Shared Savings Program Requirements; Medicare Prescription Drug Inflation Rebate Program; and Medicare Overpayments.” Display Copy pages 1165-66.

Share Your Message of Support for Families of Fallen EMS Heroes

The all-volunteer National EMS Memorial Service honors EMS professionals who have died in the line of duty. Write your message of sympathy for the families of the 2024 honorees below, and they will be shared with them at the NEMSMS Weekend of Honor. Even just a sentence or two means the world to those left behind.

 

National EMS Memorial Service | Messages to Families

The American Ambulance Association is collecting messages on behalf of the National EMS Memorial Service for the families of EMS professionals who passed away in the line of duty. Please use this form to share your message with the loved ones left behind. View a list of the 2024 honorees at https://ems.zone/24nemsmshonorees

Please share a brief message here for the families who lost a loved on to an EMS line of duty death.
This field is for validation purposes and should be left unchanged.

Rest in Peace, Richard Zuschlag

It is with profound sorrow that the American Ambulance Association extends our heartfelt condolences to the Acadian family on the passing of Richard Zuschlag. As a cherished friend and esteemed colleague, Richard’s impact on the EMS community and beyond is immeasurable. His vision, generosity, and unwavering dedication have left an indelible mark on all who knew him.

Randy Strozyk, President of the American Ambulance Association, aptly said, “Richard was a giant in our field, whose passion for service and commitment to excellence set a standard that will inspire future generations. His legacy of compassion and leadership will forever guide us.”

Richard’s life was a testament to the power of faith, resilience, and servant leadership. He was a beacon of hope and a force for good, and his memory will continue to inspire and uplift us.


 

The Passing of Richard Emery Zuschlag

March 28, 1948 – June 5, 2024

It is with the heaviest of hearts that we share with you the passing of our friend, mentor, and leader Richard Emery Zuschlag. Richard fought the hard fight that so many with cancer and its complications have endured. While we mourn our extraordinary loss, we are comforted in knowing that he is no longer suffering. He is now in the loving arms of his Lord, in whom he had unwavering faith.

Richard was a much loved and admired agent of change, not only in the state of Louisiana but across the nation. The lives he affected through his vision, generosity, inspiration, and leadership are countless. Whether a friend, employee, peer or patient, all of our lives were changed due to his undeniable determination to make a difference.

His legacy endures through his beautiful family, and in every life saved, every patient helped, and in every battle he waged to ensure that all people had access to high-quality medical care. He never backed down when fighting for the things he loved most: his family, his employees, and the communities he served.

His legacy also lives on in the company he tirelessly worked 53 years to grow and nurture.  Acadian Companies is not just a successful organization but also serves as an example of how servant leadership, high integrity and unwavering determination create success, not for one, but for all.

We will forever be changed, forever be grateful, and forever be better because of who Richard was and the lessons and legacy he has left us. He treated everyone with respect and was constantly striving to bring people together for the greater good. It is up to all of us to honor this legacy by living and leading by his example and his faith. Because of Richard, Acadian is stronger than ever, and in his honor, we will carry on his life’s work.

Special thanks go out to Our Lady of Lourdes Hospital, Dr. Charles Burnell, Dr. Jason Breaux, Paul Hamilton and the many friends and healthcare providers who attended to him.

Please continue to pray for Richard, his family, friends and all those whose lives have been forever changed by this loss.

Information regarding services will be provided when available. We humbly ask you to please respect the privacy of the family while arrangements are being made.

 

Happy Pride Month!

Happy Pride Month from the American Ambulance Association!

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Life-Assist Unlocks Grant Opportunities for First Responders

The Life-Assist Grant Assistance Program helps First Responders navigate the over 1400 grants available nationwide to pinpoint those tailored to meet their specific needs. Life-Assist offers unlimited and customized grants at no cost, powered by Lexipol.

The process is easy and increases the likelihood of success in securing grants. With the Life-Assist Grant Assistance Program, first responders have access to a comprehensive grant database to easily identify the grant that will support them with their EMS needs. To help navigate this vast landscape, unlimited and personalized grant research assistance specific to each agency’s project is provided. First Responders can also set up alerts for projects when using this program.

Getting started with the Life-Assist Grant Assistance Program is as simple as visiting our dedicated Grant webpage and filling out a 2-page form powered by Lexipol. The agency will hear from a Grant consultation expert soon after, who will help throughout the entire process to maximize the chances of successfully securing the funding sought.

Andy Selby, Vice-President of Sales at Life-Assist, explains why we started the Grant Assistance Program. “At Life-Assist, our primary purpose is to provide the best resources and tools available to First Responders. OurGrants Program will give access to unlimited funding opportunities to support critical patient care programs to our First Responders in local communities across the country,” Andy Selby, VP of Sales, Life-Assist.

To apply for a Grant through the Life-Assist Grant Assistance Program free of cost, visit: https://www.life-assist.com/info/grants

OSHA Proposed Rule Impact Survey

Attention EMS Leaders!

We are reaching out to gather your insights on the potential financial impact of the recent OSHA Proposed Rule concerning health and safety requirements in the EMS sector. Your feedback is invaluable and will play a crucial role in shaping our understanding and response to these proposed changes.

We have prepared a short survey to capture your perspectives and estimate the potential implications on your operations. The survey can be accessed here, and we would appreciate all responses be submitted by May 15, 2024.

Please note that the public comment period for these changes closes on June 21, 2024. We aim to include the data collected from this survey in the AAA’s public comment letter to ensure that our industry’s voice is heard.

Thank you for taking the time to contribute to this important initiative. Your participation is essential in helping us navigate these potential regulatory changes effectively.

Take the Survey

GoAERO Prize Updated Guidelines

Today, we are excited to announce our Updated Guidelines. The GoAERO blog provides a high-level review of these changes and the complete guidelines are available at https://www.herox.com/goaero.

For a more in-depth review of the updated GoAERO technical rules, guidelines, and timeline, please join our next webinar on Wednesday April 24th at 9 am PST/12 pm EST.

Register here for the webinar.

Please note: we have extended the Stage 1 Submission Deadline to December 11, 2024. You can review the complete timeline here.

We look forward to transforming the future of emergency response technology together!

Thank you,
The GoAERO Team

We would also appreciate it if you would forward this email, or share the webinar details with your network and encourage them to join GoAERO.

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EMS.gov | New Resources Address Important EMS Issues

EMS News

New Resources Address Important EMS Issues

The Latest Updates on Highway Safety Regulations, Rural EMS Education and Special Pathogens

Updating the Highway Safety Improvement Program

The Federal Highway Administration has announced a notice of proposed rulemaking to update the Highway Safety Improvement Program (HSIP) regulations. These regulations address provisions in the Infrastructure Investment and Jobs Act (IIJA), also known as the “Bipartisan Infrastructure Law” (BIL), and reflect current priorities and state-of-practice. The proposed changes would strengthen and advance the safety and equity priorities of the Department of Transportation’s National Roadway Safety Strategy (NRSS) and help states make safety gains to eliminate fatalities and serious injuries on our roadways. Comments must be received on or before April 22, 2024.

Learn More

Quality Improvement Course for Rural EMS

The Rural EMS Quality Improvement Basics Course, from Stratis Health, introduces rural EMS providers to the concept of quality improvement (QI). The program, which was initially designed for the staff of healthcare organizations, has been modified to meet the needs of rural EMS by dividing the QI concept into three distinct levels that build upon each other. The Rural EMS Quality Improvement Basics Course links to the relevant portions of the original healthcare program, while also providing content and examples relevant to rural EMS providers.

Learn More

EMS Model Procedural Guidelines for Special Pathogens

The National Emerging Special Pathogens Training & Education Center (NETEC) has launched a new set of model procedural guidelines designed to manage high-consequence infectious disease (HCID) patient encounters. EMS Model Procedural Guidelines for Special Pathogens is designed to improve the safety of EMS professionals as well as safeguard public health. EMS agencies are encouraged to use the guidelines to create SOPs for transporting and managing patients with a HCID. The guide features step-by-step instructions that can be incorporated into EMS agencies’ existing policies and procedures.

View The Guidelines

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2024 EMSNext Recipients Announced

FOR IMMEDIATE RELEASE

Contact:
Samantha Hilker
Director of Strategic Initiatives
shilker@ambulance.org

American Ambulance Association Announces 2024 EMSNext Winners

Washington D.C. – The American Ambulance Association (AAA) is proud to announce the 2024 EMSNext Award Winners. This initiative shines a light on EMS’ emerging leaders, encouraging them to expand their horizons and skill sets by diving into the unique leadership programs, opportunities, and events offered by the AAA. EMSNext is more than an award; it’s a gateway for these promising individuals to connect, grow, and lead the future of emergency medical services.

“We’re thrilled to honor our 2024 EMSNext Award Winners,” says AAA President Randy Strozyk. “This is our chance to back the upcoming leaders who’ll shape the future of EMS. Their drive and innovative ideas inspire us all.”

Todd Cornett II | Chief of Field Operations, Jan-Care Ambulance, Inc. | Ghent, WV

Scott Dekas | Division Manager of Operations, Falk Northern California |Hayward, CA

Josh Duffy |  Procurement Manager, REMSA Health | Reno, NV

Tyanie Gordon  | Federal and National Services Clinical Director, Global Medical Response | Tucson, AZ

Elisabeth Handgraaf |  Education & Training Coordinator, Critical Care Paramedic, Bell Ambulance, Inc. | Milwaukee, WI

Sean Lyons  | Director of Mobile Integrated Health Services, Medically Home | CT

Casey McBeath | Director of Communications and Technology, Balentine Ambulance Service, Inc. | Shreveport, LA

Gibson McCullagh | Chief Operating Officer, Pro EMS | Cambridge, MA

Alex Pafford |  Louisiana Director of Operations, Pafford EMS – Ruston | Ruston, LA

Marco Patino |  Education Manager, Superior Air-Ground Ambulance Service, Inc. |  IL

Nick Romenesko |  Operations Director, Gold Cross Ambulance | Menasha, WI

Mark Selapack  | Division Manager – Operations, Falk Mobile Health | San Diego, CA

Brandon Trauba |  Operations Manager, Lakes Region EMS | Stacy, MN

Adam Valine | District Chief, M Health Fairview | New Brighton, MN

Michelle Whennen | Revenue Cycle Manager, Superior Air-Ground Ambulance Service, Inc. | Elmhurst, IL

Scott Willits | Director of Mobile Integrated Health Strategy, Medically Home | OR

Austin Wingate | Deputy Chief, Grand County EMS | Littleton, CO

Thomas Wobby |  Operations Manager, Pro EMS | Cambridge, MA

The winners will receive complimentary registration to the American Ambulance Association Annual Conference & Trade Show in Nashville, TN April 22-24. They will also be recognized at our opening keynote address on Monday, April 22, 2024.

“EMSNext is a cornerstone for nurturing the talents that will carry EMS into tomorrow,” shares Strozyk. “It’s about recognizing and empowering those who dare to innovate and lead in our field.”

About the American Ambulance Association

The American Ambulance Association safeguards the future of mobile healthcare through advocacy, thought leadership, and education. AAA advances sustainable EMS policy, empowering its members to serve their communities with high-quality on-demand healthcare. For more than 40 years, AAA has proudly represented those who care for people first.

2024 Vanguard Award Winners Announced

FOR IMMEDIATE RELEASE

Contact:
Samantha Hilker
Director of Strategic Initiatives
shilker@ambulance.org

American Ambulance Association Announces 2024 Vanguard Award Winners

Washington D.C. – The American Ambulance Association (AAA) is proud to announce the winners of the 2024 Vanguard Awards. The Vanguards honor those who blazed the trail for fellow women EMS professionals, and the 16 winners represent a diverse group of dedicated individuals who have made significant contributions to mobile healthcare.

“The Vanguard Awards pay tribute to the exceptional women who’ve torn down walls and laid the groundwork for those who follow,” AAA President Randy Strozyk remarked. “We’re honored to recognize and celebrate their contributions.”

Lisa Camp | EMS Chief, Friendswood EMS | Friendswood, TX

Jennie Collins | EMS Director, Dare County EMS | Manteo, North Carolina

Michelle Golba-Norek | MICN, Director of EMS Education, HMH JFK EMS | New Jersey

Jacqueline Greenidge-Payne | Director, U.S. Virgin Islands Department of Health State Office of EMS | St. Croix, US Virgin Islands

Lavonne Hall | Chairman of the Board and CAO, Hall Ambulance Service | Bakersfield, CA

Kathy Hilton | AEMT, Billing Administrator, Trainer, Beaverhead Emergency Medical Services | Dillon, MT

Vicki Messer | Paramedic, retired | Jasper, TN

Carole A. Myers | Retired, Myers Ambulance Service | Greenwood, IN

J.L. (Matt) Netski | Administration Manager, American Medical Response/Medic West | Nevada

Suzanne Prentiss | Executive Director, American Trauma Society | New Hampshire

Jill C. Ridenhour | EMS Coordinator, Summit Fire and EMS | Silverthorne, CO

Ailyn Feir Risch | Paramedic Project Manager, American Medical Response | Commerce City, CO

Stacie Selmi | EMS Operations Supervisor, REMSA Health | Sparks, NV

Leslee Stein Spencer | Senior EMS Advisor, IL Dept. of Public Health | Chicago, IL

Jennifer A. Swab | Paramedic/Training Coordinator, Foxwall EMS | Pittsburgh, PA

Dawn “Lainey” Volk | Director of Outreach & Community Paramedicine, San Juan Island EMS | Friday Harbor, Washington

The Vanguard Awards are presented in collaboration with Women in Emergency Services (WiES), an organization dedicated to supporting and advancing women’s careers in the emergency services industry through empowerment, networking, mentorship, and education.

The winners will receive complimentary registration to the American Ambulance Association Annual Conference & Trade Show in Nashville, TN April 22-24. They will also be recognized at the President’s Reception on the evening of April 23, and their profiles will be featured on the AAA website and social media.

“The Vanguard Awards honor the achievements of women who have shattered obstacles and paved the way for upcoming generations,” Strozyk stated. “It is our privilege to commemorate their enduring impact.”

About the American Ambulance Association

The American Ambulance Association safeguards the future of mobile healthcare through advocacy, thought leadership, and education. AAA advances sustainable EMS policy, empowering its members to serve their communities with high-quality on-demand healthcare. For more than 40 years, AAA has proudly represented those who care for people first.

GoAERO Competition + Informational Webinar Details

From GoAEROprize.com

Heroes who look past danger to help people in need,


Heroes to step in to be the difference between triumph and tragedy,

And Heroes who use their minds to create technology that saves lives.

We need those Heroes. 

GoAERO is offering $2+ Million in prizes for the best thinkers, creators and inventors to build Emergency Response Flyers and stretch and challenge their minds to unlock a new era of disaster and rescue response.

​By unleashing the power of autonomy, speed, and precision, GoAERO is looking for the brightest, boldest and bravest to change the way we rescue and respond to disaster.

This is your chance to make history and save lives.

 

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