On-Demand: Preparing Your Agency for the Implementation of and Potential Confusion from the No Surprises Act
January 19, 2022 | Free to Members | Presented by Brian Werfel, Asbel Montes, and Scott Moore
Are your prepared for the consumer, staff and other parties’ questions that could be generated by the January 1, 2022, implementation of the No Surprises Act? While most ground ambulances are not included this could mean an additional need to communicate to patients why they are still getting a bill, and why ground ambulances were excluded This can also provide you with the opportunity to proactively educate your patients on the costs of providing service. This webinar will provide a general overview of the Act’s requirements, steps that EMS agencies should take to prepare their staff and contracted partners for the questions they will inevitably receive, and an overview of balance billing tools and resources they can utilize at their agency to reduce the confusion.