Format: E-Book | Free to AAA Members

Supporting employees and their families is an important part of building a strong, sustainable EMS workforce. The Family-Friendly Workplace Toolkit provides EMS leaders and human resources professionals with practical guidance for creating workplace policies and practices that recognize the challenges employees face in balancing demanding EMS careers with family and caregiving responsibilities.

The toolkit explores key legal requirements and workplace strategies related to pregnancy and pregnancy accommodations, parental and family leave, flexible work options, childcare and family-friendly benefits, nursing and lactation protections, employee assistance programs, work-life balance, domestic violence leave, elder care, and caregiving. It also offers practical recommendations for training managers, developing a supportive workplace culture, and identifying the needs of employees and their families.

Designed specifically with the realities of the 24/7 EMS environment in mind, this resource helps organizations move beyond compliance to consider practical ways to improve employee satisfaction, engagement, recruitment, and retention while supporting the people who provide care to our communities.