2026 EMS Workforce Retention Insights: What the Data Tells Us
Regular Price: $200.00
Member Price: $0.00
Your Price: $200.00
September 9, 2026 | 2:00 PM ET
Join the American Ambulance Association’s own Scott Moore, Esq., as he unpacks what’s working — and what still needs work — in EMS workforce retention. Drawing on the AAA/Newton 360 Employee Turnover Study, now in its eighth year, this webinar translates one of the only longitudinal datasets on EMS organizational turnover into practical retention strategies agencies can act on.
Over the past decade, EMS organizations have shown remarkable resilience and adaptability in addressing workforce shortages. Agencies continue to develop innovative approaches to strengthen their teams and expand their role in delivering preventive and community-based healthcare. This session highlights the data behind what’s driving turnover down and retention up — and what it will take to keep that progress moving, from pay and benefits to clearer career pathways and reducing burnout.
Whether you’re building a retention strategy from scratch or benchmarking your agency against national data, this session gives you the numbers and the “so what” behind them.
Speaker
Scott Moore
Scott A. Moore, Esq. has been in the emergency medical services field for over 32 years. Scott has held various executive positions at several ambulance services in Massachusetts. Scott is a licensed attorney, specializing in Human Resources, employment and labor law, employee benefits, ambulance service reimbursement, and corporate compliance matters. Scott is the Human Resources & Operational Consultant to the American Ambulance Association (AAA) and frequently lectures at EMS conferences. In addition, Scott created Newton 360, a performance feedback and operational efficiency mobile platform designed specifically for EMS agencies.