AAA/Newton 360 Employee Turnover Study Dashboard
Explore the two most recent years of the AAA/Newton 360 Employee Turnover Study — part of one of the only longitudinal datasets tracking EMS organizational turnover — in one interactive dashboard.
Drill into the numbers behind retention and turnover trends, from pay and benefits to career pathways and burnout, and see how they’re shifting year over year. Benchmark your agency against national data, or find the insights that speak to your specific workforce challenges.
Eighth annual study · Calendar year 2025 · American Ambulance Association & Newton 360
73Responding organizations
9,420Employees represented
15%–26%Turnover rate range
26%Of turnover occurs in the first year
Members see the full dashboard
The figures above are this year’s headline results. The complete study is a benefit of AAA membership, and adds:
- Turnover, voluntary, involuntary and open-position rates for every EMS occupation
- The reasons employees leave, rated by the responding organizations
- What it costs to replace an EMT or a Paramedic, and the revenue lost to short staffing
- How long employees stay before they leave
- Multi-year trends against national and health-care benchmarks
- Filtering by organization type, region, size, geography and call volume