Survey will be open June 1 – June 30, 2026.

The American Ambulance Association is partnering with Newton 360, an ambulance industry partner, to conduct our eighth annual industry turnover study. Our intent is to comprehensively collect and analyze ambulance industry employee turnover data to produce a report that provides useful, actionable data. We are inviting selected EMS organizations to participate in the study. The purpose of the study is to better quantify and understand the reasons for turnover at nearly every organizational level within the EMS industry. The study will be conducted and managed by Dennis Doverspike, PhD, and Rosanna Miguel, PhD, affiliated with the Center for Applied Talent Analytics at John Carroll University. Each individual or organizational response will be strictly confidential; no individual organization will be identified in any report or publication. Participating organizations will have full access to the final report at no charge.

Why participate in the survey?

1. Educate elected officials, municipalities, and healthcare clients regarding regulatory and funding policies at the federal, regional, or local level.
2. Validate the critical staffing challenges faced by the EMS industry.
3. Gain insight into combating staff shortages.

Before You Start

Estimated completion time is approximately 20-30 minutes. We recommend you gather information about your employees and about turnover before completing the questionnaire. We will be asking about headcount (filled and open positions) and the number of employees leaving the organization for each of the following job categories: supervisor, dispatch, EMT, part-time EMT, paramedic, and part-time paramedic. We will also be asking about volunteer positions and the costs of recruitment, selection, and training.

The survey will open on June 1, 2026, and close on June 30, 2026. The survey can be accessed by following the link below. If the hyperlink does not work when clicked, please copy the hyperlink and paste it into your browser.

Click here to access the link: AAA – Newton 360 Turnover Survey

Or copy and paste the link:  https://johncarroll.qualtrics.com/jfe/form/SV_ehQfLtOWwA6TEbQ

Thank you,

Scott Moore, Esq.

Newton 360

Workforce Dynamics, Inc.

(781) 236-4411 office

(781) 771-9914 mobile

www.newton360.com