Tag: survey

SURVEY | 2024 Ambulance Industry Employee Turnover Study

Written by Scott Moore on March 18, 2024. Posted in Publications, Recruitment & Retention.

The American Ambulance Association is partnering with Newton 360, an ambulance industry partner and Human Resource support firm, to conduct our sixth annual industry turnover study. Our intent is to comprehensively collect and analyze ambulance industry employee turnover data so as to produce a report that provides useful and actionable data. We are inviting EMS organizations to participate in the study. The study will be conducted and managed by Dennis Doverspike, PhD, and Rosanna Miguel, PhD, who are associated with the Center for Applied Talent Analytics at John Carroll University. Each individual or organizational response will be strictly confidential.

The purpose of the study is to better quantify and understand the reasons for turnover at nearly every organizational level within the EMS Industry. Thank you very much for your time and support.
Take Survey Now

Laying the Groundwork for Reducing Employee Turnover

Why participate in the survey?

Educate elected officials, municipalities, and healthcare clients. The insight gained from this survey can help influence the actions, practices, or decisions of officials regarding regulatory and funding policies at the federal, regional, or local level. Specifically, this important data can help validate the critical staffing challenges faced by the EMS industry.
This study is critical to gaining insight into combating staff shortages. The AAA / Newton 360 2024 Ambulance Industry Employee Turnover Study aims to yield the information that organizations need to identify and benchmark their turnover challenges. Over the years this survey has been conducted, it has generated the largest response to a turnover survey ever published for the private EMS industry.
Participating organizations will have full access to the final report at no charge. The comprehensive results of the study will be shared exclusively with each participating organization. Shorter write-ups and summaries of the results may be shared at conferences or published in relevant periodicals or journals.

Before You Start

It is recommended you gather information about your employees and about turnover before completing the questionnaire.

In this survey, we will be asking about headcount (filled and open positions), number of employees leaving the organization, and reasons for employees leaving. We will be asking these questions for each of the following job categories: supervisor, dispatch, EMT, part-time EMT, paramedic, and part-time paramedic. Headcount refers to the number of filled and open positions for each job category at the end of 2023. Filled positions refer to the number of employees in each job category that were on payroll at the end of 2023. For each job category, the number of filled positions should be added to the number of open positions at the end of 2023 to determine the total headcount.

The survey will open on March 18, 2024, and close at end of day, April 12, 2024. The survey can be accessed by following the link below. Word has an issue with some hyperlinks; this hyperlink is safe. If the hyperlink does not work when clicked, please copy the hyperlink ( https://johncarroll.qualtrics.com/jfe/form/SV_0qZ3r9Mqgp5GwZM ) and past it into your browser.

Take Survey Now

Thank you,

Scott Moore, Esq.
Newton 360
Workforce Dynamics, Inc.

EMS.gov | EMS Medical Director Survey

Written by AAA Staff on September 20, 2021. Posted in Regulatory.

EMS and 911 Physician Medical Directors Invited to Participate in Workforce Assessment Survey

National Association of EMS Physicians conducting a national, anonymous survey of EMS, 911, fire and law enforcement medical directors

The National Association of EMS Physicians (NAEMSP) is conducting the first national EMS Physician Medical Directors Workforce Assessment in the United States. All physician medical directors for EMS and air medical services, 911/Emergency Medical Dispatch centers, fire services, and law enforcement departments are encouraged to complete this anonymous survey to help create a comprehensive picture of pre-hospital physician medical leadership. The survey will take approximately 10 minutes to complete and will close on October 4, 2021.

Take the survey

The results, which will be shared by NAEMSP, will help national, state and local EMS and 911 organizations identify physician employment trends, address training and professional needs, and inform policy and advocacy efforts in support of all prehospital medical directors.

“Thousands of physician EMS Medical Directors currently provide EMS system oversight to ensure high-quality, safe and effective patient care across the country,” says NAEMSP President Michael Levy, MD, FAEMS, FACEP, FACP. “It’s important that we get an accurate picture of physician medical directors’ professional needs so we can do our best to address them.”

“The role of the medical director is key in ensuring effective pre-hospital patient care,” says Jon Krohmer, MD, FACEP, FAEMS, director of the NHTSA Office of EMS. “More data about the many aspects of medical direction will help NAEMSP, the NHTSA Office of EMS, and our Federal partner agencies better engage with the physicians who guide first responder and EMS clinician patient interactions by ground, air medical, law enforcement, and 911 professionals.”

Survey for EMS Educators | Please Share!

Written by AAA Staff on June 15, 2021. Posted in Employee Benefits, Human Resources, Recruitment & Retention, Training.

Please share this email and survey link with EMS education providers in your area! If your ambulance service operates its own training program, please also complete the survey on its behalf. Thank you for helping us gather this critically important data!

Dear Education Partner/Collaborator,

As a leader in Emergency Medical Services and a member of the American Ambulance Association, the Association leadership is trying to better understand the current challenges regarding the new and current workforce. One of our goals this year is to better understand the impact that Covid-19 has placed on education institutions offering programs in emergency medical services.

Therefore, I am requesting your help in completing a short survey and answer five short questions through the link below to help gather data and try to determine the short- and long-term effects we might expect because of any potential disruption in the graduation or completion of future students entering the field of EMS?

SURVEY: https://www.surveymonkey.com/r/227TKTK

We appreciate your time and effort towards helping us better understand the future of our EMS workforce and begin building more solutions to try and recruit and retain our workforce for long term sustainability. If you have any questions, please feel free to reach out to me directly or contact the American Ambulance Association’s CEO, Maria Bianchi at mbianchi@ambulance.org.

Thanks for considering.

Your Name
Your Title
EMS Service Name

EMS1 Survey | How is fatigue impacting EMS providers?

Written by AAA Staff on May 25, 2021. Posted in Employee Wellness.

Complete Fatigue Survey

To better understand EMS provider and leadership perceptions on the impact of fatigue on the EMS workforce, EMS1 and the American Ambulance Association are surveying EMS providers, supervisors and senior leadership about fatigue symptoms, sleep disorders and mitigation strategies. Please take a few moments to complete the survey below and pass it along to your colleagues. We will share the results and discuss in a future webinar. Thank you for your participation.

Complete Fatigue Survey

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Study | EMS Super-Utilizers

Written by AAA Staff on May 11, 2021. Posted in Operations, Patient Care, Professional Standards, Publications.

The Penn State College of Medicine is conducting a national study of social needs in EMS patients, particularly in regards to potential interventions for EMS super-utilizers (frequent flyers). The study consists of an approximately 7 minute online survey with questions about provider (911-EMT, Paramedic, EMS Physician) knowledge of social needs, recognition of patient needs, perceptions of possible interventions, and background information. Those who participate will have the option to enter into a drawing for a $50 gift card.

With the implementation of programs such as ET3, we are hoping to hear from as many EMS providers as possible to give them a voice in how to best to address social needs and EMS super-utilizers. As such, we are hoping you consider sharing our study flyer, study overview from JEMS, or the study link with your employees and/or social media.

AAA 2016 State Balanced Billing & Direct Pay Survey Results Released

Written by Brian Werfel on August 11, 2016. Posted in Finance, Medicare, Member-Only, Reimbursement.

Just Released!

View the AAA 2016 State Balanced Billing Survey Results

View the AAA 2016 State Direct Pay Survey Results

The AAA is providing its members with the results of two important surveys conducted of state laws impacting ambulance services. The first chart entitled “2016 State Balance Billing Survey” shows whether a state restricts balancing billing of patients. The second entitled “2016 State Direct Pay Survey” lists whether a state has a law requiring an insurer to send payment directly to a non-contracted ambulance service or a law allowing the insurer do send payment to the patient. We thank AAA Medicare Consultant Brian Werfel for compiling the data and members of the AAA Medicare Regulatory Committee and the AAA membership to which Brian reached out for their assistance.

AAA Launches Medicare Audit Activity Survey

Written by Tristan North on June 27, 2016. Posted in Finance, Medicare, Member Advisories, Reimbursement.

In an effort to better determine a pattern of Medicare audit issues facing our members, the AAA has launched a survey to identify the different types of audit activity. The AAA will use the survey to inform federal policymakers about problems identified with the audits and how best to address the issues to reduce the burden of the audits on AAA members. It is therefore critical that you complete the survey to help us determine what audit issues your operation is facing.

Start Survey

The survey is comprised of only 14 questions including contact, demographic and characteristic information about your organization and requests data about your claim denial and audit activity. The information will be kept confidential and privileged and will only be reported in the aggregate with no organization identifying information. Contact information will be used only to follow up should we have any questions.

Should you have any questions regarding the survey, please contact AAA Senior Vice President of Government Affairs Tristan North at tnorth@ambulance.org.

Thank you in advance for completing this important survey.