Counselor Match Request

Employees of AAA member organizations are invited to complete the brief form below in order to request to be matched with an EMS-competent counselor in their local area. This replaces the previous program hosted by Lifeworks.

The FREE matching process is managed by an external licensed counselor with extensive EMS experience. Matches will be communicated by email or phone. Please DO NOT include any confidential medical information in the form below. If you are experiencing thoughts of self-harm, please call 911 immediately.

Important Resources

Mental Health for First Responders

• Please visit the Code Green Campaign website for a state-by-state list of behavioral health resources.
• Safe Call Now (staffed by first responders) – 1-206-459-3020. Assists with mental health, substance abuse, and related issues.
• Share The Load (National Volunteer Fire Council) – 1-888-731-3473
• National Suicide Prevention Lifeline – 1-800-273-8255 or via online chat
• SAMHSA’s National Helpline – 1-800-662-4357 A confidential, free, 24-hour-a-day, 365-day-a-year, information service, in English and Spanish, for individuals and family members facing mental and/or substance use disorders. This service provides referrals to local treatment facilities, support groups, and community-based organizations. Callers can also order free publications and other information.
• Crisis Mode: Building Resilience During COVID-19 – Simple and practical suggestions that people can use to cope while in crisis mode.
• Crisis Mode: Strategies for Leaders and Management – Offers suggestions for leaders to facilitate actionable steps to help their team cope during a crisis.

Alcohol Abuse

• NIAAA Alcohol Treatment Navigator_^SM
• SAMHSA’s National Helpline – 1-800-662-4357 A confidential, free, 24-hour-a-day, 365-day-a-year, information service, in English and Spanish, for individuals and family members facing mental and/or substance use disorders. This service provides referrals to local treatment facilities, support groups, and community-based organizations. Callers can also order free publications and other information.
• SMARTrecovery – Mutual support meetings are free and open to anyone
  seeking science-based, self-empowered addiction recovery.
• Alcoholics Anonymous – An international fellowship of men and women who have had a drinking problem. It is nonprofessional, self-supporting, multiracial, apolitical, and available almost everywhere. There are no age or education requirements. Membership is open to anyone who wants to do something about his or her drinking problem.

Drug Abuse

• American Society of Addiction Medicine Physician Locator
• Naltrexone Providers
• Probuphine Healthcare Provider Locator
• SAMHSA Buprenorphine Providers
• SAMHSA Treatment Locator (including methadone providers)

• Personal Finance & Debt

• Consumer Credit Counseling – Consumer credit counseling service agencies are Internal Revenue Service 501(c)93) nonprofit organizations that will help you find a workable solution to financial problems. Each CCCS agency offers a common set of services, including financial education, budgeting assistance, and Debt Management Plans.

For Veterans

Many EMS providers have also served in the military.

• PTSD Foundation of American Warrior Groups – Warrior Groups are fellowships for combat veterans and their families to share their experiences, testimonies of healing, compassion and hope in overcoming the invisible wounds of war.
• VA National Center for PTSD