Tag: Board of Directors

President’s Perspective October 2018

Dear Fellow AAA Members,

Aarron Reinert
President
American Ambulance Association

Since I assumed the office of president last month at our Annual Conference, I have been deeply moved by the selfless actions of ambulance services across the nation as they responded to natural disasters. As always, EMS answered the call to help with humanity, efficiency, and professionalism. My thoughts are with those impacted by the recent storms as well as the thousands of EMTs and Paramedics currently helping with Hurricane Michael recovery.

Annual Conference & Trade Show

Thanks to each of you who attended, exhibited at, or sponsored this year’s impressive Annual Conference & Trade Show. We appreciate your support and participation—it could not have been such a success without you. Once again, congratulations to our AMBY and AAA award winners! I would also like to welcome our new board members and thank those who continue to serve. At the conference, I took a few minutes to share my thoughts about the future of our association. If you missed it, you can catch up via video or essay on the AAA site.

We can’t wait to see you in Nashville next November 4-6, 2019! Please check back at www.annual.ambulance.org early next year for more attendee information.

Opioids

The AAA continues to press policy initiatives with Congress and the Administration that are important to our members. The AAA is pleased to report that language we supported on grant funding for opioid protection training for first responders has passed both the House of Representatives and the Senate and is now headed to the President’s desk. The Senate passed the Opioid Crisis Response Act with a bipartisan vote of 98-1 in the last necessary needed action before being signed into law by the President. The impact of this legislation on the ambulance industry includes providing resources and training so that first responders and other key community sectors, including emergency medical services agencies, can appropriately protect themselves from exposure to drugs such as fentanyl, carfentanil and other dangerous licit and illicit drugs. The legislation also allows the Department of Labor to award grants to states that have been heavily impacted by the opioid crisis to assist local workforce boards and local partnerships in closing the gaps in the workforce for mental health care and substance use disorder. Silagra ED pill http://valleyofthesunpharmacy.com/silagra/

Dialysis

The AAA is also working on legislation that would restructure the additional cuts dialysis transport reimbursement that went into effect on October 1, 2018. Congress included in the Bipartisan Budget Act of 2018 an offset to go along with the extension of the add-ons that will cut reimbursement for BLS nonemergency transports to and from dialysis centers by an additional 13%. This will be on top of the existing 10% reduction. The NEATSA Act (H.R.6269) by Congressman LaHood (R-IL) and Congresswoman Sewell (D-AL) would restructure the offset so that a majority of the additional reduction would be focused on those ambulance service agencies in which 50% or more of their volume are repetitive BLS nonemergency transports. In the Senate, Senator Bill Cassidy (R-LA) had previously agreed to drop a companion Bill. Thanks to the help of the AAA’s members in Alabama, Senator Doug Jones (D-AL) just agreed to co-sponsor this legislation with Senator Cassidy. The AAA will announce the Senate Bill number as soon as it is introduced.

Veterans Affairs

The AAA has also been working on improving the timely reimbursement of emergency ambulance services by the Department of Veterans Affairs (VA). Currently, the VA is the only major payer that does not follow the prudent layperson standard. This happens despite this standard being included in their own regulations regarding reimbursement for emergency care for veterans.

To help address this problem, Congressman Mike Coffman (CO-06) introduced H.R. 1445 the Veterans Reimbursement for Emergency Ambulance Services Act (VREASA). VREASA would clarify the prudent layperson standard and should hopefully correct the issue of improperly denied claims or delays in reimbursement.

The AAA continues to work closely with Sen. John Boozman (R-AR) to get a similar Bill introduced in the Senate during the next Congress. The AAA and representatives from Maine also met with Sen. Susan Collins (R-ME) and her staff who helped include some critical language related to this issue in the Senate’s FY2019 MilCon-VA Appropriations Bill (S. 3024). The language can be found in the Senate’s Committee Report on that Bill. This is a crucial step in the right direction to ensure that our veterans receive the highest quality care and that ambulance service providers are adequately reimbursed in a timely manner.

The AAA’s data analyst estimates that since ambulance services are already covered services that there should be no score (cost) for this Bill. Additionally, if the Congressional Budget Office were to account for those claims that the VA is improperly denying, the estimated cost would be $270 million over ten years.

Cost Data Collection

The continues to work closely with Congress and the CMS on the creation and implementation of the new cost collection system for ambulance services. The AAA spent the last four years thinking about how CMS should collect data from ambulance service suppliers and providers, and how we can assist in helping services prepare and respond to the cost data survey. We’re developing material and resources to help ambulance service suppliers and providers prepare for being selected to provide their cost data. Though many of the finer specifics of the framework and data elements are still to be confirmed by CMS, the AAA has an in-depth and insider understanding of the anticipated process and elements.

For information on the AAA resources, please access the ambulance cost data collection webpage at www.ambulancereports.org. The AAA will announce new developments in the cost collection system via email. Although the possibility of your organization being selected to provide data is still a couple of years away, it’s important that you start preparing now.

At the AAA’s Annual Conference & Tradeshow last month in Las Vegas, CMS, through its contractor the RAND Corporation, convened a focus group where they selected several AAA members to talk directly with the contractor. The discussion centered around characteristics of ambulance services that matter for determining costs. The group also talked about how data is currently captured at the state and local levels, as well as how data is tracked within ambulance services. There was also a lot of discussion about the importance of standardizing data elements and not relying upon different state or local definitions, which could confound the data and make it impossible to compare costs across states. CMS is now reaching out to others in the industry for input. If you receive an email or a phone call from RAND Corporation, please respond. If you have questions about, or would like assistance with this project, please contact Tristan North at tnorth@ambulance.org.

SIREN Act

Lastly, the AAA is the working to ensure that the SIREN Act (S. 2830H.R. 5429) which would reauthorize the Rural EMS Grant program and makes all provider types eligible to apply for these grants.

Membership Renewal Time

Membership is the fuel that powers our advocacy engine and enables us to offer the innovative benefits your service has come to rely on. If you have already renewed, please accept our most sincere thanks for your continued support. If you have not yet submitted payment for this year’s membership, I encourage you to renew online or reach out to staff at info@ambulance.org for assistance. AAA needs your support through membership to continue our industry-advancing work.

Thank you for entrusting me to serve as the president of your association. It is my pleasure to lead such a talented cadre of dedicated healthcare professionals. I wish you a happy Halloween and a wonderful holiday season.

Aarron Reinert
President
American Ambulance Association

 

 

 

 

Message from President Reinert

Adapted from Aarron Reinert’s address at the
2018 American Ambulance Association
Membership Meeting & Awards

Dear Fellow Member:

I write today to introduce myself as the new President of the American Ambulance Association. It is my honor to serve on your behalf, and I wanted to share with you a bit about my vision for our association over these next two years.

Aarron Reinert
President
American Ambulance Association

Choices & Challenges

As I prepared to take office, I spent a lot of time thinking deeply about where we’ve come, where we are, and where we’re going. It occurs to me that the next two years will likely be about choices: We can choose to be an association that is the nation’s voice for ambulances services; or we can choose not to. We can choose to stand tall in the face of adversity; or we can choose not to. We can choose to work even harder, even when we passionately disagree with one another; or we can choose not to. And we can choose to do this hard work in concert with associations outside of our own, especially those that disagree with us. Or, here again, we can choose not to.

We have challenging work in front of us. One of the most demanding projects will be to use our voice of influence to advance the design of a cost collection system that works for all of our nation’s ambulance services, whether they are small, large, urban, rural, private for-profit, private not-for-profit, hospital-based, or fire-based. We can choose to lead our industry over the next two years and beyond by spearheading the next evolution of our reimbursement system. We can choose to do this work together, despite passionate disagreements amongst ourselves and with others. We can choose to speak with one unified voice. Fildena for sale http://www.wolfesimonmedicalassociates.com/fildena/

Leadership Principles

As I lead the association over the next two years, I aspire to emulate leaders like Stephen Covey. In The Seven Habits of Highly Effective People, he described what I like to call the Habit of Listening: “Seek first to understand, then to be understood.” I also look to Margaret Wheatley, who described that, “Leaders do not deny that there’s a darkness. They simply choose not to live in it.” These next few years will likely have some darkness, and we can choose to wallow in it or we can choose to rise above it.

Something Maya Angelou said also resonates deeply with me: “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” It is my hope that during my presidency, you will all feel truly heard, as well as appreciated for the life-saving and life-sustaining work that you do, day-in and day-out.

Many Providers, One Voice

When you think about the future of our industry, I ask you to consider the mighty sequoias. Many of these trees are more than 350 feet tall or weigh in above 500 tons. Intuition would suggest that a tree of this size must have a tap root that goes down hundreds of feet. However, they don’t. The root system of these towering redwoods actually goes down only 10 or 15 feet. How can these massive trees stand up against earthquakes, winds, prolonged flooding, and other existential threats? They stand up together. The roots of these giants are actually intertwined with those of their neighboring trees. Buy Provigil (Modafinil)  http://buyprovigilsafe.com/how-to-buy-provigil-online/

If we were to push away all the dirt and examine their foundation, what we would see is something that looks very much like an army of men and women who have their arms locked together. The trees help hold each other up, help each other stand tall. They’re not only supporting one another: the sequoias are also sharing nutrients.

As I think about this story in the context of our association, I see our member ambulance services as a forest of redwoods standing tall. Together, we are leaders in our industry and leaders in our nation’s EMS system. If we can indeed link our arms together, not just within this association, but including fellow stakeholder groups, couldn’t we support one another? Couldn’t we speak with one voice? Couldn’t we heal from these past difficult years, and move mobile healthcare forward? I think we can. Together, we can accomplish great things, and make soundly the difficult choices that we face. And while there will be many who will work on forging the future of our industry, I hope that I can play a small role in leading our association these next couple of years.

Thank you for your time, thought, and support, and I look forward to two years of sustained collaboration, cooperation, and success.

Aarron Reinert
President
American Ambulance Association

Watch President Reinert’s full Annual Meeting & Awards address.

2018 AAA Board of Directors Election Results

The winners of the 2018 AAA Board of Directors election are listed below. Please join us in thanking all candidates for their service to the American Ambulance Association.

President-Elect

President-Elect (2020)

Shawn Baird
Co-Owner
Woodburn Ambulance Service, Inc.
Woodburn, OR

 

Treasurer

Treasurer (2020)

Julie Rose
CEO/Executive Director; Board Secretary/Treasurer
Community Care Ambulance
Ashtabula, OH

 

Secretary

Secretary (2020)

Randy Strozyk
Executive Vice President
American Medical Response
Seattle, WA

 

Region I

Director (2020)

Mike Addario
Vice President of Operations – New York
American Medical Response
Syracuse, NY


 

Alternate Director

Reginald Allen
Chief Executive Officer
CHS Mobile Integrated Health Care
Rochester, NY

 

Region II

Director (2020)

Chuck Kearns
Chief Executive Officer
Mercy Ambulance Service d/b/a Chatham EMS
Savannah, GA

 


Alternate Director

Terence Ramotar
Regional Director
American Medical Response
Tampa, FL

 

Region III

Director (2020)godden-kim

Kimberly Godden
Vice President, Legal and Corporate Compliance
Superior Air-Ground Ambulance Service, Inc.
Elmhurst, IL

 


 

Alternate Director

Tom Tornstrom
Executive Director
Gundersen Tri-State Ambulance
La Crosse, WI

 

Region IV

Director (2020)lehman-angie

Angela Lehman
Chief Revenue Officer
Emergency Medical Services Authority
Tulsa, OK

 


 

Alternate Director

Doug Hooten
Chief Executive Officer
MedStar Mobile Healthcare
Fort Worth, TX

 

Region V

Director (2020)

Paul Pedersen
Managing Partner
Arizona Ambulance Transport
Sierra Vista, AZ


Alternate Director 

Rob Lawrence
Chief Operating Officer
Paramedics Plus
San Leandro, CA

 

Nominations Open – AAA Board of Directors!

Call For Nominations Now Open!

Submit a Nomination

Submit Candidate Questionnaire

In accordance with the Bylaws of the American Ambulance Association, it is time to call for members in good standing that wish to serve on the Board of Directors. The AAA is now seeking candidates for the following positions:
  • President-Elect
  • Treasurer-at-Large
  • Secretary
  • Region I Director (CT, MA, ME, NH, NJ, NY, RI & VT)
  • Region II Director (AL, DE, DC, FL, GA, MD, MS, NC, PA, SC, VA, WV)
  • Region III Director (IL, IN, KY, MI, OH, TN WI)
  • Region IV Director (AR, IA, KS, LA, MN, MO, OK, ND, NE, SD, TX)
  • Region V Director (AK, AZ, CA, CO, HI, ID, MT, NM, NV, OR, UT, WA, WY

Individuals who wish to be considered for an elected position as President-Elect, Treasurer-at-Large, or Secretary must meet the following criteria:

1. Be an employee of and the designated representative of an Active member of the AAA, in good standing;

2. Be ready to devote time and effort to matters which concern the Board of Directors and to actively participate in all Board activities;

3. Be prepared to assist other AAA members with concerns and problems which relate to the ambulance industry and the workings of the AAA; and,

4. Understand that these positions provide no compensation for time or reimbursement for expenses. All travel-related expenses, including transportation, lodging and food are the responsibility of the individual and/or the sponsoring organization.

5. Be willing to comply with all governance policies of the association including, Conflict of Interest, Standards of Conduct, and Board Confidentiality, Public Comment and Lobbying Agreement (PDF).

6. Have served on the AAA Board within the past five (5) years prior to his or her declaration as a candidate for election as a President-Elect, Treasurer-at-Large, or Secretary.

Individuals who wish to be considered for an elected position as Regional Director must:

1. Be the designated representative of an Active member of the AAA, in good standing;

2. Be ready to devote time and effort to matters which concern the Board of Directors and to actively participate in all Board activities;

3. Be prepared to assist other AAA members with concerns and problems which relate to the ambulance industry and the workings of the AAA; and,

4. Understand that these positions provide no compensation for time or reimbursement for expenses. All travel-related expenses, including transportation, lodging and food are the responsibility of the individual and/or the sponsoring organization.

5. Be willing to comply with all governance policies of the association including, Conflict of Interest, Standards of Conduct, and Board Confidentiality, Public Comment and Lobbying Agreement (PDF).

6. Have served on at least one (1) Association committee within the past five (5) years prior to his or her declaration as a candidate for election as a Director.

There are no restrictions against an individual running for more than one position in the same election cycle, though no person shall hold more than one position simultaneously.

All those who wish to stand for election and believe they are qualified are requested to complete a Nomination Form as well as answer the Candidate Questionnaire which describes both their qualifications and reasons for wanting to participate in the leadership of the AAA.

(Please note that the may Nomination Form be completed by any designated contact employed by a AAA active member for him or herself, or on behalf of another designated contact employed at a fellow AAA active member service. The Candidate Questionnaire must be completed by the nominee.)

Candidates’ statements and pictures, as well as the position(s) for which they are running for will be listed on the AAA website once their candidacy has been certified by the Nominating Committee.

2018 Election Timeline

  • 5/14Nominations Open
  • 6/29 | Nominations Close
  • Week of July 9th | Approval of Candidates by AAA Board of Directors
  • 7/30 | Voting Opens
    Election will be paperless and held online. Ballots will be delivered to AAA Active Member primary contacts via email.
  • 8/27 | Voting Closes 11:59pm
  • 9/7 | Election results announced at the 2018 AAA Annual Conference & Tradeshow.

Both forms must be submitted to by Friday, June 29, 2018

Step 1: Nomination Form    Step 2: Candidate Questionnaire

Questions? Please contact acamas@ambulance.org for assistance.

President’s Perspective: April 2018

Dear Fellow AAA Member,

Spring has sprung, and the American Ambulance Association is busier than ever working on your behalf to build the future of EMS.

The AAA is pleased to announce that since our last Response Times update, Congress has passed the 5-year extension of the Medicare ambulance add-ons. The extension included the AAA’s preferred method of cost data collection that provides flexibility to the Secretary of HHS in developing the system. Consultation with the industry is required so that it strikes the appropriate balance between obtaining meaningful data and avoiding overly burdening or onerously penalizing the ambulance services. This legislation was a true victory for the AAA and the entire industry. Learn more►

This success would not have been possible without months of effort by AAA volunteer leaders, advocacy experts, and staff, as well as support from our key champions in Congress. In particular, the AAA would like to thank Senator Debbie Stabenow for spearheading our legislation and ensuring that the Senate language prevailed. In recognition of Senator Stabenow’s support, she has been named the AAA’s 2018 Legislator of the Year. The AAA would also like to thank Senators Schumer, Roberts, Collins, Leahy, Hatch, Wyden, Thune, and many others who will be receiving AAA Legislative Recognition Awards this year. The successful passage of this legislation would not have occurred without also having strong champions in the House of Representatives. The AAA is sincerely thankful to Representative Devin Nunes (2015 Legislator of the Year Award winner) for his continued leadership in the House on this issue. The AAA also wishes to thank Representatives Sewell, Upton, Welch, Walden, Neal, Brady, Pallone, and Speaker Ryan for supporting this crucial extension of the Medicare add-on payments.
Despite this success, the AAA is not resting on its laurels. AAA Committees, staff, and consultants are taking proactive steps to ensure that the new cost data system both collects meaningful data and is not overly burdensome on providers. The AAA will continue to update members as this process moves forward. Thank you, again, for your support. We truly couldn’t have made it this far without you!

Get Involved!

In mid-May, AAA will open the nominations process for our board of directors. (Full details and criteria for participation will be posted then.) In the meantime, I encourage you to consider becoming more involved with the American Ambulance Association by joining a committee with open positions, and following us on Facebook and Twitter.

Stars of Life

I look forward to seeing many of you in Washington, DC in June at Stars of Life. Stars recognizes EMS providers from across the nation who have served their communities with distinction. The Stars, accompanied by their executive-level Hosts, meet with legislators to shine a light on the importance of ambulance services to our healthcare network.

I hope you will enjoy meeting the 2018 class of Stars as we share their stories and accomplishments on our website and social media.

Haven’t yet nominated a Star? It’s not too late! The deadline has been extended to this Friday, April 20. Nominate a Star►

Education

The Education Committee has been hard at work developing the program for the 2018 AAA Annual Conference & Trade Show. We look forward to announcing the full agenda in June, and hope that you will join us in exciting Las Vegas September 6–8. (Yes, I said September! Our conference is two months earlier than usual this year.)

Regional & Online Education

In the meantime, why not learn from our experts at an AAA Supervisor SimLab workshop? If you’re short on time, AAA is also proud to offer a wide variety of live and on-demand webinars on human resources, reimbursement, compliance, and other topics.

It continues to be my pleasure to serve so many talented, dedicated health care professionals. Thank you for your service to your communities, and I wish you continued success in 2018!

—POST
Mark Postma
President
American Ambulance Association
“Representing EMS in America”

2017 AAA Board of Directors Election Results

The winners of the 2017 AAA Board of Directors election are listed below. Please join us in thanking all candidates for their service to the American Ambulance Association.

Region I

Director (2019)

Jim McPartlon
President
Mohawk Ambulance Service

 


 

Alternate Director

Mike Addario
Vice President Operations – New York
American Medical Response

 

Region II

Director (2019)

Josef Penner
Executive Director
MEDIC EMS Agency

 


Alternate Director

Larry Wiersch
Chief Executive Officer
Cetronia Ambulance Corps, Inc.

 

Region III

Director (2019)

Wayne Jurecki
Vice President & Chief Operating Officer
Bell Ambulance, Inc.

 


 

Alternate Director

Tom Tornstrom
Executive Director
Gundersen Tri-State Ambulance

 

Region IV

Director (2019)

Alternate Directortetrault-david

David Tetrault
Administrator/ CEO
St. Francois County Ambulance District

 


Alternate Director

Doug Hooten
Chief Executive Officer
MedStar Mobile Healthcare

 

Region V

Director (2019)

Chris Archuleta
CEO
Superior Ambulance Service, Inc.

 


 

Alternate Directorpaul-pedersen

Paul Pedersen
Chris ArchuletaManaging Partner
Arizona Ambulance Transport

 

Ethics Committee

Ethics Committee (2019)

Deb Bode
Billing Manager
Lifeline Ambulance LLC.

Jamie Chebra
Director
JFK EMS

Ken Morris
Executive Vice President
Life EMS Ambulance

James “Jim” Winham
Chief Operating Officer
Emergency Medical Services Authority (EMSA)

2017 Board of Director Candidates

Election Timeline | Board Candidates | Ethics Committee Candidates

The 2017 AAA Election is going paperless and this year’s election will be held entirely online. Primary contacts of Active Single State and Multi-State Members are permitted by AAA’s bylaws to vote in board elections.

Election Timeline

  • 10/11 | Voting Opens
    Ballots will be delivered to AAA Active Member primary contacts via email from announcement@associationvoting.com. If you have questions about your organization’s voter, please email Aidan Camas at acamas@ambulance.org
  • 11/2 | Voting Closes 11:59pm (Eastern)
  • 11/14 | Election results announced at the 2017 AAA Annual Conference & Tradeshow.

Slate of Candidates

Thank you and best of luck to this year’s slate of talented and seasoned board candidates.

Region I (4)

Region I Director—4 Candidates

Region 1

ME, NH, VT, MA, RI, NY, CT, NJ

Mike Addario

Vice President Operations – New York
American Medical Response

Candidate Statement

Thank you for considering me as a director for Region 1. While a relative new-comer to the AAA, I have extensive experience in the EMS industry as a provider, leader and advocate. I firmly believe that we all share the same goal – to serve our communities and customers with excellence in care. However, we strive to do so in a rapidly changing environment that presents growing challenges to our industry. Since the release of “Accidental Death and Disability: The Neglected Disease of Modern Society” more than 50 years ago, so much has changed in EMS and in healthcare in general. As we look to the future, our long-term sustainability as an industry will be predicated upon our ability to adapt to this changing environment.The American Ambulance Association, through the participation of its members, is vitally important to our industry as we face these changes. It is my desire to be an advocate for the members in Region 1 as we prepare for the future and work toward the continued evolution of our industry.

History of Career in EMS

I started my career in 1983 after I took my first EMT class at Golden Cross Ambulance Service in Claremont, NH. I began working for Golden Cross as an EMT that year and continued working after I became a paramedic in 1987. I also volunteered for the University of New Hampshire-Durham Ambulance Corps from 1984 to 1986 while attending the University of New Hampshire. In 1988 I began work as a paramedic for Eastern Paramedics in Syracuse, NY. I became a supervisor in 1992 and continued to work in that capacity after Eastern was acquired by Rural/Metro in 1994. I became an operations manager in 1996 and General Manager in 1999. In 2014 I was promoted to Vice President of Operations for New York and remain in that capacity today with AMR. I also have experience as flight paramedic for the Onondaga County Sheriff’s Department/University Hospital air-medical program and as paramedic preceptor and board member for the Upstate Medical University’s paramedic program. I currently serve as a member of the United New York Ambulance Network, and served for more than a dozen years on the Central New York Regional Emergency Medical Services Council and Onondaga County Ambulance Board. Within the community, I served as chair of the American Heart Association’s Central New York Chapter in 2006 and in 2013 and as Chair of Leadership Greater Syracuse (LGS) from 2013 to 2015. LGS was founded in 1990 as a partnership between the City of Syracuse, Onondaga County, Onondaga Community College and Centerstate CEO with a mission to inspire current and future leaders to make a difference in the community.

Top 3 Issues in Emergency Healthcare

1. Reimbursement (Declining reimbursement and antiquated reimbursement models).
2. Outdated regulatory environment at the federal and many state levels.
3. EMS provider recruitment and retention.

Top 3 Priorities for AAA

1. Recognition and promotion of the ambulance industry’s current and future role in the healthcare spectrum, especially as it relates to the role of our EMS professionals. We need to transition away from the paradigm of transportation and focus on our evolving role as a key member of the healthcare community.
2. Payment reform to ensure a long-term, financially sustainable reimbursement model for our industry that is reflective of our changing environment. In concert with payment reform, we should focus on equal access to federal funding opportunities for workforce development. In 2012, total federal funding obligated to healthcare workforce development exceeded $14 billion.
3. Regulatory reform that positions our industry to be able to more readily adapt to our changing role within healthcare so we can continue to bring high quality care to our patients and the communities we serve well into the 21st century. We also need to continue advocating for regulatory reform that leads to a more streamlined focus on fraud, abuse and waste while easing regulatory burdens placed upon ambulance services.


Reginald Allen

CEO
CHS Mobile Integrated Health Care

Candidate Statement

I have enjoyed participating on AAA committees. I currently serve on the Professional Standards Committee, Payment Reform Committee, and represent the AAA on the EMS 3.0 Committee. I have been involved in EMS for the past 35 years, serving in many capacities. I am interested in sharing my experience with fellow members of AAA and serve to support the efforts of the AAA.

History of Career in EMS

I began my EMS service as an Explorer at the Gates Volunteer Ambulance in 1978. In 1980 (when I was 18 years old) I became a medic on the ambulance. At that time advanced first aid was all that was needed to be a medic. I also joined the Volunteer Fire Department in 1980. I attained EMT certification in 1983. I rose through the ranks at Gates Ambulance and served for 5 years as the Chief of Operations. I also rose through the ranks at the Volunteer Fire Department and attained the rank of Battalion Chief. I was working full time in the Safety industry during this time. I also worked part time at Monroe Ambulance, a commercial ambulance service providing 911 emergency service to the City of Rochester, NY. I taught Paramedic classes between 1997 and 2002 at the local Community College and started up a paramedic program at Jefferson Community College in Watertown, NY. I was hired as the Chief of Ontario County Advanced Life Support in 2004 and served in that position until 2007. I was hired as the Chief of Henrietta Ambulance in 2007 and continue my employment. In 2017, Henrietta Ambulance merged with Chili Ambulance and Scottsville Ambulance and our corporation name was changed to CHS Mobile Integrated Health Care and I was named CEO.

Top 3 Issues in Emergency Healthcare

1. Continue to ensure excellence in the ambulance services industry and provide research and educational programs that will have a positive impact on the services to help address the recruitment and retention issues that we in EMS are currently faceing.
2. Recognition of Paramedics and EMTs as a profession and paying a livable wage and agencies as providers.
3. Community Paramedicine or similar programs to help reduce overall health care costs and have patients treated at the most appropriate location, be it home, urgent care, physicians office, ED, etc.

Top 3 Priorities for AAA

1. Engagement of the EMS Community. We need a common voice to our communities and legislators to effect change to move our profession forward.
2. Lobby for stabilized and appropriate funding for EMS agencies
3. Recognition as EMS as essential emergency service and recognition as a provider for payors.

 


John Iazzetta

Vice President & Chief Operating Officer
Alert Ambulance Service, Inc.

Candidate Statement

The AAA serves a vital role by advocating and lobbying for essential reforms, educating members and providing even the smallest companies access to industry experts and services. These important things are only accomplished with a guidance, hard work and dedication of a strong Board of Directors. I feel that as the Region I Director I can help the AAA further its mission.

History of Career in EMS

I began as a 17 year old cadet EMT on my local volunteer first aid squad. I got my first paying job as an EMT with a small, private, family owned ambulance service while attending college. In 1997, after getting a job as a Dispatcher at Monoc (New Jersey’s largest EMS provider), I began Paramedic school. After working as a staff Paramedic for quite a few years, I eventually made my way into management. I was Monoc’s ALS Operations Coordinator when I left to become the Director of Operations at Alert Ambulance Service; a large, family owned private company transporting over 100,000 patients a year. A few years later I was promoted into my current position of VP & COO.

Top 3 Issues in Emergency Healthcare

1. Ambulance Payment Reform.
2. Recruitment & Retention of EMTs & Paramedics.
3. Educating the Public as to who we are and what we really do.

Top 3 Priorities for AAA

1. Advocating and Lobbying for Ambulance Payment Reform.
2. Facilitating Provider Education through Webinars, Workshops and Conferences.
3. Providing access to services such a HR and Legal advice to even the smallest companies so as to further our industry as a whole.


Jim McPartlon

President
Mohawk Ambulance Service

Candidate Statement

Many challenges continue to occur with Medicare Relief Extensions and Payment Reform which I would like to continue working on. I would like the opportunity to continue to share my experience and vision on the AAA Board of Directors. I would be honored to have the opportunity to continue to serve the AAA members and not only advance our solid foundation, but use the knowledge that I have obtained over 40 years in the ambulance industry to provide unparalleled service to those who depend on us. As a current the AAA Board Director, and former Treasurer, and Past President, I have personally worked with Senator Schumer, his office, and other Congressional Offices to secure Medicare Relief for all of us. I would like the opportunity to continue working on our behalf in an effort to promote additional Medicare Relief, encourage permanent payment reform and, most importantly, be your voice on the significant issues that challenge this vital industry. Your vote for me to represent you on the Board of Directors of the American Ambulance Association will allow me the chance to once again, work on your behalf. If ever you need to reach out to me, please call me at (518) 346-5060. I ask for your vote and support for Region 1 Director.

.History of Career in EMS

I began working on the ambulance in high school, continued through college and became active with the AAA as a member upon graduating college. I have remained actively involved in EMS and it has remained my life’s work.

Top 3 Issues in Emergency Healthcare

1. Reimbursement
2. Employee Recruitment & Retention
3. Management Bench Strength

Top 3 Priorities for AAA

1. Reimbursement for its members
2. Membership Development
3. Educational Sessions.

Region II (2)

Region II Director—2 Candidates

Region 2

PA, WV, MD, VA, NC, SC, GA, FL, DC, DE, MS, AL

Josef Penner

Executive Director
MEDIC EMS Agency

Candidate Statement

The AAA’s advocacy on national reimbursement is critical to success of EMS delivery. Reform of the healthcare systems and payment systems like Medicare must progress with a strategic framework that represents the needs of all members and their communities. We must develop effective programs that help members identify and engage employees into becoming the leaders of tomorrow. The Association cannot be all things for all folks; rather it should aim to convene and connect members to ideas, technical information and competency development to advantage their success in the local marketplace.

History of Career in EMS

Joe Penner is the Executive Director for Medic, the paramedic service for the Charlotte, North Carolina area. He is a Fellow and Board Certified in Healthcare Management by the American College of Healthcare Executives, Board member for the Commission on Accreditation of Ambulance Services, Chairman of the Charlotte Mecklenburg Housing Coalition and Charlotte Rotary Board Member. Mr. Penner is an active member of the American Ambulance Association and North Carolina EMS Administrators Association. He holds an MBA from Marquette University, completed training as an Improvement Advisor with the Institute for Healthcare Improvement and graduated from the UCLA/Daniel Freeman Hospital School of Paramedics.

Top 3 Issues in Emergency Healthcare

1. Improving reimbursement.
2. Reducing costs and simultaneously improving access and quality.
3. Leveraging access points (like EMS) to connect people to the care they need.

Top 3 Priorities for AAA

1. Defending and improving Medicare reimbursement.
2. Educating members to navigate opportunities brought by healthcare reform.
3. Provide / facilitate useful educational opportunities for our members.


Larry Wiersch

Chief Executive Officer
Cetronia Ambulance Corps., Inc.

Candidate Statement

I am proud of my service to EMS and our AAA Board as a Region II Alternate Director. During this time of uncertainty and constant change, I will continue to work hard for our association members to ensure that whatever we do for our industry serves our patients and our dedicated professionals with the very best. We need leadership that understands the need to change, challenges the “status quo” on issues that affect our members. Our members, our patients and our communities deserve national leadership that incorporates meaningful processes that supports healthy debate that achieves outcomes with the best possible results.
I believe that my past involvement with the AAA as a Board member for more than ten years and also on multiple committees including government affairs, professional standards, federal reimbursement and numerous other special work groups gives me insight into methods that work. While we must not dwell in the past, we must learn from it while moving forward into the future. I promise, that I will do my very best to represent our region, our association, our employees and most importantly our life saving mission. I will always promote quality EMS that represents all provider types, support good governance and embrace healthy change that saves more lives and allows us to deliver on our promise of service to our community.

History of Career in EMS

I my career in EMS in 1976 as one of the first crews on newly formed Upper Saucon Ambulance in Center Valley, PA where I volunteered as an advanced first aid certified provider. I progressed to one of the regions first emergency medical technician graduates in 1977 and became a paramedic in 1982 where I served as one of the first paramedics on newly formed South Mountain Area Medic Five in Center Valley Pennsylvania where I also volunteered until moving to a full time EMS career in the mid 1980’s. I have worked for the City of Allentown Paramedics, Upper Bucks Paramedics, and began my career with Cetronia Ambulance Corps in 1982 as a volunteer and later accepting a full time Paramedic Supervisors position in 1989; Director of Operations in 1992 and Chief Executive in 1998, a position that I hold today. I am a 1995 Graduate Cum Laude of Allentown College of Saint Francis DeSales, with a Bachelor in Safety Management and a Certificate in Business Management. I also am a graduate of The University of Maryland Baltimore County Campus with a Master of Science in Emergency Health Services with a GPA of 4.0.

Top 3 Issues in Emergency Healthcare

1. Reimbursement.
2. Strategic Development of alternative revenue streams and sustainability plans.
3. Succession and staff development planning.

Top 3 Priorities for AAA

1. Reimbursement.
2. Government Affairs.
3. Professional Standards.

Region III (2)

Region III Director—2 Candidates

Region 3

MI, WI, IL, OH, KY, TN, IN

Wayne Jurecki

Vice President & Chief Operating Officer
Bell Ambulance, Inc.

Candidate Statement

My name is Wayne Jurecki and I am honored to have been elected, and to serve, as Director – Region III of the American Ambulance Association since 2015. I have been involved with the Association since the early 1990’s. Previously I had been a co-chair of the Medicare Regulatory Committee, member of the Strategic Planning Workgroup, and speaker at both the Reimbursement and Annual conferences of the Association.

I am the Vice President and Chief Operating Officer of Bell Ambulance, Inc. of Milwaukee, Wisconsin. I have been with Bell for 33 years and started by doing data entry in the Billing Office. During my time at Bell I have worked in the Billing, Accounting, Human Resources, and Information Technology Departments. In 2003 I became Vice President and in 2011 became the Chief Operating Officers. I was instrumental in the drafting and negotiation of several service contracts, including Bell’s involvement in the City of Milwaukee’s 911 system. I have been involved in Bell’s growth from three locations within the City of Milwaukee to nine locations in Southeastern Wisconsin.

I am seeking re-election to the position of Director – Region III of the American Ambulance Association. I feel I can continue to be beneficial to the Association as we attempt to secure long-term reimbursement and regulatory reforms for the ambulance industry.

History of Career in EMS

I am currently a Director – Region III of the American Ambulance Association, and Director on the Catalyst Insurance, Ltd. Board. I have been involved in EMS with Bell Ambulance since 1985. I have worked in the Billing, Accounting, Dispatching, and IT departments over the intervening years. Significant involvement in Bell’s contract negotiations with the City of Milwaukee and Hospital Systems. Ongoing influence on local Ordinance revisions affecting the ambulance industry in the City and County of Milwaukee. Instrumental with the Professional Ambulance Association of Wisconsin’s contract negotiations with the State Division of Health regarding non-emergency transportation services to Medicaid recipients. I have been involved with the AAA for over 20 years.

Top 3 Issues in Emergency Healthcare

1. Sustainability under increasing regularity and fiscal pressures
2. Uncertainty of non-emergency transportation coverage
3. Uncompensated and under-compensated care

Top 3 Priorities for AAA

1. Obtain long-term reimbursement relief
2. Obtain/ensure a consistent industry message
3. Maintain/expand the AAA’s influential position on regulatory issues


Tom Tornstrom

Executive Director
Gundersen Tri-State Ambulance

Candidate Statement

I am excited to seek candidacy to represent Region III on the AAA board of directors. My career in EMS began in 1990 as a volunteer EMT for a small town in the Midwest. It didn’t take long as an EMT to change my career goal from law enforcement to EMS and it was the right move for me. I love EMS and will continue to do my part to ensure its healthy future.

Having held numerous positions from EMT, paramedic, technology supervisor, manager, and on to my current role for the past eight years as an executive director has given me a strong understanding of our profession and industry. I’m experienced with rural and urban operational, financial, clinical, and political challenges inherent and unique to our profession. I have a very strong interest in business management processes and the use of technology in working toward better patient outcomes and improved efficiencies.

As an executive board member of the Professional Ambulance Association of Wisconsin (PAAW), I demonstrate my advocacy for our members by being integrally involved in new and exciting legislation which benefit all ambulance service providers in the state. I know first-hand the current struggles our profession faces and realize that we must work hard on many levels to prepare for and shape our future.

As a Region III board representative I will strive to represent our profession and region with professionalism, competence, and optimism. I appreciate your consideration of my candidacy.

History of Career in EMS

1990: EMT – volunteer in Caledonia, MN
1994: Paramedic – full time with Tri-State Ambulance, La Crosse, WI
2006: Supervisor – operations and technology
2008: Operations supervisor
2009: Executive Director (three related companies)

Top 3 Issues in Emergency Healthcare

1. Proving our worth by adequately improving and proving patient outcomes.
2. Reimbursement levels and their cause/effect.
3. Recruitment and retention.

Top 3 Priorities for AAA

1. Reimbursement improvement/sustainability.
2. Promotion of the profession as a career.
3. Greater integration with healthcare.

Region IV (3)

Region IV Director—3 Candidates

Region 4

KS, OK, TX, LA, AR, IA, MN, MO, SD, ND, NE

Daniel Gillespie

Dan-imageRegional President
Allegiance Mobile Health of Texas

Candidate Statement

As an active member of the AAA, I am proud to have previously served on the board as alternate director for region 4, and currently serve on the Non-Emergency Task Force. I believe strongly in the work that the AAA does on behalf of EMS in America. I will continue to personally support the collective efforts of our industry in both monetary, and time commitments. As we progress thru a new legislative cycle it is imperative that our message is heard loud and clear by our leaders in D.C. We must also stay focused on operational issues plaguing our industry such as paramedic shortages and limited access to educational systems in our rural areas that produce new medics and EMT’s. If chosen, I will continue to work diligently along side the AAA leadership to protect the fabric of our industry and to further the advancement of the EMS profession.

History of Career in EMS

EMT – Wayne Township Fire Department Indianapolis, IN
Director of Public Relations – Care Ambulance Service. Indianapolis, IN
EMS/Critical Care Transport Program Manager – St. Vincent Hospital. Indianapolis, IN.
Indiana Division General Manager – Rural/Metro Ambulance
Executive Director – Gateway Ambulance. St. Louis, MO.
Vice President of Operations – Allegiance Ambulance. Corpus Christi, TX.
Regional President – Allegiance Mobile Health. South/Central Texas

Top 3 Issues in Emergency Healthcare

1. Funding and Reimbursement.
2. Heavily regulated by multiple agencies with conflicting rules.
3. Staffing shortages and difficulty in recruiting due to pay limitations from the above mentioned issues.

Top 3 Priorities for AAA

1. We MUST become recognized as a provider with CMS to further our profession. We will continue to be limited in both scope and in reimbursement options as long as we are a supplier.
2. We must work to get reimbursed by CMS at a level that meets or exceeds our cost to operate.
3. We need to work closely with the current presidential administration to begin eliminating the efficiency crushing regulations and reform our payment structure.


Douglas Hooten

Chief Executive Officer
MedStar Mobile Healthcare

Candidate Statement

America’s healthcare system is dramatically changing. Healthcare finance reform has created a dramatically new environment for all types of providers, including ambulance providers. The leadership of the American Ambulance Association needs to prepare its members to navigate this new environment. MedStar Mobile Healthcare has successfully capitalized on this new environment and if re-elected, I will continue to assist the members of the Association thrive in this new environment.

Working with local and national officials, too often I hear their frustrations about the complexity of the financial models of industry. We must help our membership and industry enhance our financial acumen and economic agility to test new payment models. At MedStar, we have done exactly that – testing several new payment models, with more to be tested in the near future. We also hear from our external partners that the ambulance industry as very fragmented messages within the DC beltway and with large national payers. One of my goals will be to help bring external message clarity to the profession.

Our customer’s expectations are changing – most notably, the desire to carefully shift from volume-to-value based economic models. Our industry leadership is currently ill prepared to make this shift, primarily because we have not taught them how. Having worked diligently with numerous external partners on demonstrating, and getting paid based on the value we bring, as your Region IV representative, one of my goals will be to help facilitate educational opportunities based on value-based payment models to the AAA members.

History of Career in EMS

My EMS career began at the age of 18 working for my mother in her small ambulance service in south Texas as an EMT. Those humble beginnings led to a passion for the ambulance industry. In my early career, I worked as a Paramedic and Supervisor for the Montgomery County Hospital District in Central Texas. From there, my career took me through numerous senior management roles at Rural/Metro in Texas, Ohio, Georgia, South Carolina and Florida. I then served as the Executive Director for the Kansas City, MO Public Utility Model (MAST) before accepting the position Senior Vice-President for Domestic Operations at AMR. I came home to MedStar in 2011 as their Chief Executive Officer.

Top 3 Issues in Emergency Healthcare

1. Transitioning from fee for service to outcome-based payment models.
2. The changing expectations of current customers and entrance of new customers for our services into the market.
3. Demonstrating “value” of our service delivery model, or changing the model to demonstrate value.

Top 3 Priorities for AAA

1. Making the temporary Medicare Add-Ons permanent.
2. Changing our payment focus away from simply Fee For Service payment to types of value-based payment model that pays us for the care we provide rather than the transport we supply.
3. Collaborating on unified key messages with other associations about the value the ambulance industry brings to our patients, our community and our payers.


David Tetrault

Administrator/ CEO
St. Francois County Ambulance District

Candidate Statement

As I run for the AAA Board of Directors Region 4 seat, I’m asking for your vote to continue our work bringing EMS forward. Let me be your voice on Capitol Hill as we continue to fight for both small, rural services as well as larger and urban providers. I will follow through, surface and address concerns within the region, and serve the needs of ambulance services across our nation to the very best of my ability.

I’ve served in EMS for more than 27 years, and have demonstrated my committed to EMS advocacy through attendance at hundreds of meetings and volunteering thousands of hours as a director and chair at both the state and national level.

As past president of the Missouri Emergency Medical Services Association and other positions I have been responsible for assisting and participating in planning, preparation, and execution of our annual meetings and workshops. I have also been instrumental in internal audits and the recommendation and implementation of financial procedures for MEMSA. I was a principal player in starting EMS day at the State Capital more than 10 years ago and am still actively involved in legislative activities and initiatives.

I am presently Chair of the AAA’s Membership Committee, in addition to Alternate Director for Region 4. I am also a proud past AAA Region 4 Director.

Given the opportunity, I will use all of my experience, skills, and abilities to drive results for YOUR ambulance service.

History of Career in EMS

BSB/M
Critical Care Paramedic University of Baltimore Maryland Provider
Experienced Provider, Instructor American Heart Association Instructor
ACLS Instructor, Regional Faculty American Heart Association
BCLS Instructor, Regional Faculty American Heart Association
PALS Instructor, Regional Faculty American Heart Association
ITLS Instructor, Affiliate Faculty-MO International Trauma Life Support
EPC Instructor National Association of EMT
AMLS, Instructor National association of EMT
PEPP ALS Course Coordinator American Academy of Pediatrics
Pediatric ITLS Instructor International Trauma Life Support
Advanced Stroke Life Support University of Miami Miller School Provider
Ambulance Strike TEAM/Task Force Leader

Top 3 Issues in Emergency Healthcare

1. Healthcare Reform, Medicare and Medicaid issues with understanding EMS
2. Making sure that EMS, stays in front and continues to be recognized in this country as part of the 3 first responders and held in the same light, strength and representation as Police and Fire.
3. Standardization across the country and less fragmentation among EMS providers

Top 3 Priorities for AAA

1. Education, training, focused work on reimbursement for Ambulance services throughout the country
2. Communications to its members and growing strength in numbers and voices across the country
3. Moving EMS forward and continuing to make our voices heard loud and clear, and that we are here to stay. Keeping up with all the healthcare changes and reforming EMS for the future.

Region V (2)

Region V Director—2 Candidates

Region 5

AZ, CA, NV, UT, OR, ID, WY, MT, WA, HI, AK, NM, CO

Chris Archuleta

CEO
Superior Ambulance Service, Inc.

Candidate Statement

Last year I was voted to represent you in Region V as an Alternate to the Board of Directors. This has been a great experience working with the AAA Board of Directors. As a Director I’ve seen how much the Board of Directors are involved with issues that affect our industry, and how important it is to have active and members on the Board that are well versed with our industry.

In the past year we discussed changes and upcoming changes within our industry that affect us daily; changes in Federal regulations such as reimbursement, increased audits, and CMS expecting more and more from us as providers. Although we as an industry all feel the effects of the demands being placed upon us, I see that many of us as medium and small providers will have a difficult time trying to stay compliant while trying to stay fiscally viable. Many of us as small and medium providers live and operate within the communities we serve, and because we’re vested to our communities, we’re so entrenched and obligated to our communities that we don’t always have the time to voice our concerns to those handing down regulations that will affect our business. Therefore it’s important that we have someone representing us, someone who knows how these regulations will affect us. My concern is your concern, as many of the ambulance services in this country are small and medium sized services, and just like you, I have everyday concerns as I too am a medium sized provider, that when new regulations are handed down upon us, I wonder and worry how it will effect my business.

As your Director I want to involve myself as much as possible in voicing the concerns of our industry and how some regulation changes can affect the ambulance industry, and how the effects can impact the smaller and medium services. As I indicated above, I was elected last year as an alternate which gave me the experience to continue forward as a Director. This year I’m seeking your vote so that I can continue in representing you as a Director for Region V. Thank you for your consideration.

History of Career in EMS

I was an EMT and a paramedic between 1977 and 1986 while in the fire department, and prior to my becoming a fire investigator in the department. My role in EMS was limited until my deciding to go back into EMS in 1994 when I purchased the ambulance company I currently operate. The company I own started as a small privately owned service in NM to one of the larger private and territorial services in NM.

Top 3 Issues in Emergency Healthcare

1. The repeal and/or changes regarding the ACA
2. Medicare / Medicaid reimbursement
3. The lack of private sector paramedics available for employment

Top 3 Priorities for AAA

1. CMS regulatory issues and Medicare reimbursement
2. Legislative representation in Congress regarding the repeal or modification of the ACA
3. AAA increases in membership recruitment


Paul Pedersen

paul-pedersenManaging Partner
Arizona Ambulance Transport

Candidate Statement

I have served on the board for almost a year. I know first hand the good work the association does. I have had occasion to advocate with legislators for Medicare reform. The AAA’s work in advocating for members helps to create an environment in which we members can provide the professional services our patients deserve. The AAA offers an excellent array of services to members.

History of Career in EMS

Area General Manager for Southern Arizona, Rural/Metro Corp.
Co-founder, co-owner, Arizona Ambulance Transport.

Paul Pedersen is a graduate of the University of Arizona and holds a masters degree from St. Mary’s College of California. Pedersen is a 20 year veteran of the Pima County Sheriff’s Department in Tucson, retiring as a lieutenant. He retired as a lieutenant colonel from the U.S. Army Reserve. Pedersen has worked in the private sector managing the installation of public safety radio communications systems. He was the director of Clackamas County Oregon Communications Department and was general manager of Southern Arizona for the Rural/Metro Corporation. He has held board positions with the Red Cross in Tucson, Minneapolis and Portland, Oregon. He has also served as an instructor for numerous law enforcement training courses as well as the Federal Emergency Management Agency.

Top 3 Issues in Emergency Healthcare

1. Reimbursement/funding
2. Changing healthcare systems/delivery
3. Recruitment & retention

Top 3 Priorities for AAA

1. Reimbursement/funding
2. Be a viable and recognized player in healthcare (and the changes therein)
3. Market member benefits

Ethics Committee Candidates

Thank you to the following candidates for the AAA Ethics Committee. Voters may select up to four.

  • Deb Bode – Lifeline Ambulance LLC.
  • Jamie Chebra – JFK EMS
  • Ken Morris – Life EMS Ambulance
  • Michael Pieroni – MedEx Ambulance Service
  • Jim Winham – Emergency Medical Services Authority (EMSA)

Questions? Please contact acamas@ambulance.org for assistance.

2017 AAA Election Calendar

2017 Election Timeline

  • 8/31Nominations Close
  • 9/14 | Approval of Candidates by AAA Board of Directors
  • 10/11 | Voting Opens
    Election will be paperless and held online. Ballots will be delivered to AAA Active Member primary contacts via email.
  • 11/2 | Voting Closes 11:59pm
  • 11/14 | Election results announced at the 2017 AAA Annual Conference & Tradeshow.

Meet the Candidates

The AAA’s 2017 Election will be for the following positions:
  • Region I Director (CT, MA, ME, NH, NJ, NY, RI & VT)
  • Region II Director (AL, DE, DC, FL, GA, MD, MS, NC, PA, SC, VA, WV)
  • Region III Director (IL, IN, KY, MI, OH, TN WI)
  • Region IV Director (AR, IA, KS, LA, MN, MO, OK, ND, NE, SD, TX)
  • Region V Director (AK, AZ, CA, CO, HI, ID, MT, NM, NV, OR, UT, WA, WY)
  • Ethics Committee

 

 

Questions? Please contact acamas@ambulance.org for assistance.

Board of Director Nominations – Now Open!

Call For Nominations Now Open!

Submit a Nomination

Submit Candidate Questionnaire

In accordance with the Bylaws of the American Ambulance Association, it is time to call for members in good standing that wish to serve on the Board of Directors. The AAA is now seeking candidates for the following positions:
  • Region I Director (CT, MA, ME, NH, NJ, NY, RI & VT)
  • Region II Director (AL, DE, DC, FL, GA, MD, MS, NC, PA, SC, VA, WV)
  • Region III Director (IL, IN, KY, MI, OH, TN WI)
  • Region IV Director (AR, IA, KS, LA, MN, MO, OK, ND, NE, SD, TX)
  • Region V Director (AK, AZ, CA, CO, HI, ID, MT, NM, NV, OR, UT, WA, WY

Individuals who wish to be considered for an elected position as Regional Director must:

1. Be the designated representative of an Active member of the AAA, in good standing;

2. Be ready to devote time and effort to matters which concern the Board of Directors and to actively participate in all Board activities;

3. Be prepared to assist other AAA members with concerns and problems which relate to the ambulance industry and the workings of the AAA; and,

4. Understand that these positions provide no compensation for time or reimbursement for expenses. All travel-related expenses, including transportation, lodging and food are the responsibility of the individual and/or the sponsoring organization.

5. Be willing to comply with all governance policies of the association including, Conflict of Interest, Standards of Conduct, and Board Confidentiality, Public Comment and Lobbying Agreement (PDF).

6. Have served on at least one (1) Association committee within the past five (5) years prior to his or her declaration as a candidate for election as a Director.

There are no restrictions against an individual running for more than one position in the same election cycle, though no person shall hold more than one position simultaneously.

All those who wish to stand for election and believe they are qualified are requested to complete a Nomination Form as well as answer the Candidate Questionnaire which describes both their qualifications and reasons for wanting to participate in the leadership of the AAA.

(Please note that the may Nomination Form be completed by any designated contact for an AAA active member for him or herself, or on behalf of another designated contact at a fellow AAA active member service. The Candidate Questionnaire must be completed by the nominee.)

Candidates’ statements and pictures, as well as the position(s) for which they are running for will be listed on the AAA website.

2017 Election Timeline

  • 8/31Nominations Close
  • 9/14 | Approval of Candidates by AAA Board of Directors
  • 10/3 | Voting Opens
    Election will be paperless and held online. Ballots will be delivered to AAA Active Member primary contacts via email.
  • 11/2 | Voting Closes 11:59pm
  • 11/14 | Election results announced at the 2017 AAA Annual Conference & Tradeshow.

Both forms must be submitted to by Thursday, August 31, 2017

Step 1: Nomination Form    Step 2: Candidate Questionnaire

Questions? Please contact acamas@ambulance.org for assistance.

Now On-Demand: Member Government Affairs Webinar

The American Ambulance Association (AAA) hosted the Government Affairs and Member Forum on June 29 to provide an update on legislation on the expiring temporary Medicare ambulance add-on payments, the immediate and long-term goals of AAA on Medicare reform, and how members can get involved with ambulance service-related issues. Mark Postma, president of AAA, and a panel of experts covered varied topics, including where Senate Bill S.967 stands and what changes might occur within the industry, and then fielded questions from members to offer a better understanding of regulatory issues and what’s happening in Washington.

“We put a forum together at this critical time because we currently have a Senate bill to make the add-on permanent, and we’ve been working on a House bill for a long-term extension of the add-ons to be dropped soon,” said Postma. “We have been working diligently to get the appropriate bills introduced, to keep the Medicare extenders and other items that we’ll discuss in this forum.”

Capitol Hill Landscape

The Senate “Medicare Ambulance Access, Fraud Prevention and Reform Act” (S.967) has bipartisan support and is currently being championed Sen. Debbie Stabenow (D-MI), Pat Roberts (R-KS), Chuck Schumer (D-NY), Susan Collins (R-ME) and Patrick Leahy (D-VT). The bill would make permanent the temporary Medicare add-ons, treat ambulance service suppliers more like providers, cut down on dialysis transport fraud and abuse, and implement our preferred cost-data collection system that is beneficial, not burdensome, to ambulance services.

The AAA is currently working on the language for a bill to introduce the House of Representatives. While the bill has yet to be introduced, the AAA is collaborating with our House supporters and Committee staff to put together a bill that, at the very least, extends the Medicare add-ons for five years.  The bill will also include cost-data reporting on which the AAA is negotiating the final details.

“This year really is critical for us,” said Tristan North, senior vice president of government affairs for AAA. “We need to make sure  the Medicare add-on payments don’t expire on December 31.”

Going Forward

The panel discussed immediate, intermediate, and long-term goals to improve the ambulance fee schedule in the foreseeable future. The pending legislation covers many of the immediate goals, but AAA consultant Kathy Lester offered information that could impact the industry in the future.

Lester talked about better defining nonemergency services, the “Uber-ization” of medical transport, and what community paramedicine means to ambulance service providers.

The panel agreed that members and the community need to show their support for legislation, causes, and issues that will shape the future of ambulance services. It was suggested that members advocate to their representatives and leaders—offering to take them on ambulance “ride-alongs,” writing letters, or showing up at government functions—and explain to them how important these pieces of legislation and resources are to the EMS profession.

“We’re working hard and hoping for change in the future,” AAA’s Chair of Government Affairs, Jamie Pafford-Gresham, said. “We need you professionals and the relationships you have with your elected officials… your voices matter to Congress and they matter to us.”

Watch On Demand

Download the PowerPoint

 

Senator Roberts Receives Legislative Recognition Award

FOR IMMEDIATE RELEASE
Contact
Amanda Riordan
703-610-9018
ariordan@ambulance.org

KEMSA, Senator Pat Roberts (R-KS), AAA Treasurer Shawn Baird
KEMSA, Senator Pat Roberts (R-KS), AAA Treasurer Shawn Baird

Washington, D.C.– The American Ambulance Association (AAA) has selected Senator Pat Roberts of Kansas as recipient of an AAA Legislative Recognition Award in honor of his strong advocacy for emergency medical services. Senator Roberts received his award during EMS on the Hill Day events on April 25.

AAA President Mark Postma notes, “We would like to thank Senator Roberts for his commitment to sustainable reimbursement for ambulance services in Kansas and across our nation.”

Senator Roberts was recognized for championing the Medicare Ambulance Access, Fraud Prevention and Reform Act, which would make permanent the current temporary Medicare ambulance add-on increases and the super rural bonus payment. The legislation would also treat ambulance services more like providers of health care services, and require CMS to collect cost data utilizing a methodology that would likely result in usable information and not be an unnecessary burden on rural ambulance services.

Senator Roberts was presented the award by Brandon Beck, President of the Kansas EMS Association (KEMSA), and other KEMSA representatives as well as Shawn Baird of Woodburn Ambulance (OR) AAA Treasurer and Vice Chair of the AAA Government Affairs Committee.

In appreciation of his ongoing service to the ambulance services of the United States, AAA is proud to honor Senator Roberts with a Legislative Recognition Award.

# # #

About the American Ambulance Association

Founded in 1979, the AAA represents hundreds of ambulance services across the United States that participate in emergency and nonemergency care and medical transportation. The Association serves as a voice and clearinghouse for ambulance services, and views prehospital care not only as a public service, but also as an essential part of the total public health care system.

AAA Mission Statement

The mission of the American Ambulance Association is to promote health care policies that ensure excellence in the ambulance services industry and provide research, education, and communications programs to enable its members to effectively address the needs of the communities they serve.

President’s Perspective April 2017

Dear Fellow AAA Member,

As you know, the Medicare ambulance add-on payments are set to expire on December 31, 2017. The AAA Board, Government Affairs Committee, advocacy consultants, and staff have been working diligently to build support on Capitol Hill to ensure that this critical revenue remains in place.

As we continue to connect with policymakers in preparation for the introduction of our legislation, I ask that you pay special attention to the requests for advocacy action you receive from the AAA. Now, more than ever, we need the active participation of each member organization to ensure our collective future!

Capital Campaign and Financial Status

In addition to representing our members’ current interests in Washington, AAA strives to serve ambulance providers over the longer term. It is key that the Association build a pool of capital for use in case of an unexpected legislative or regulatory threat, or once-in-a-blue-moon strategic opportunity. For these reasons, I announced the creation of a Capital Campaign the day I assumed the office of President. Funds contributed to this campaign are managed separately from other assets, and can only be accessed after a full AAA Board vote.

To date, we have raised more than $250,000 of our $1mm goal through the generous contributions of our fellow members. My deepest thanks to all who have given. If you have not done so already, please consider donating today.

In addition to the Capital Campaign, we continue to build the overall financial strength of our association. Through close management of the budget, streamlined regional meetings, and increased membership, AAA continues to thrive. Thank you to Shawn Baird, Finance Chair, and David Tetrault, Membership Chair, and both committees for your hard work. It is paying off!

Stars of Life

I look forward to seeing many of you in Washington, DC in June at Stars of Life. Stars recognizes EMS providers from across the nation who have served their communities with distinction. The Stars, accompanied by their executive-level Hosts, meet with legislators to shine a light on the importance of ambulance services to our healthcare network.

I hope you will enjoy meeting the 2017 class of Stars as we share their stories and accomplishments on our website and social media.

Education

The Education Committee has been hard at work developing the program for the 2017 AAA Annual Conference & Trade Show. We look forward to announcing the full agenda in June, and hope that you will join us in exciting Las Vegas this November.

In the meantime, why not learn from our experts at an AAA Live! Workshop here at Sunstar Paramedics on May 3, or at Superior Air-Ground Ambulance in Illinois in July? If you’re short on time, AAA is also proud to offer a wide variety of engaging webinars on human resources, reimbursement, compliance, and other topics.

It continues to be my pleasure to serve so many talented, dedicated health care professionals. Thank you for your service to your communities, and I wish you continued success in 2017!

Mark Postma
President
American Ambulance Association
“Representing EMS in America”

 

President’s Perspective January 2017

Happy New Year from the American Ambulance Association. 2017 promises to bring many changes to the health care landscape, and AAA will be there with you and your ambulance service the whole way. As we launch our 2017 initiatives, I wanted to share the updates below from AAA’s board and headquarters.

Advocacy Priorities

In 2017, we will continue to work tirelessly toward our primary advocacy goal: making the CMS temporary ambulance add-on payments permanent.

This effort fits seamlessly into our longer-term payment reform plan, which includes seeking a change in our CMS status from “Supplier” of services to “Provider” of health care. We plan to back this effort with cost data obtained through a rotating, statistically valid survey of ambulance providers, rather than burdensome universal annual reporting. This Provider status would open the door for future innovations in our field, including mobile integrated health (MIH).

Our Government Affairs, Medicare Regulatory, and Payment Reform Committees, along with our paid staff and consultants, have been extremely engaged and active on these issues. To add your voice to AAA’s, please visit our advocacy page to quickly and easily contact your elected officials.

Capital Campaign

I am proud to share that the $1 million capital campaign we kicked off at the 2016 Annual Conference & Trade Show is progressing nicely, with $150,000 raised to date. These funds will be restricted, and only used after a full board vote. I ask that you consider donating as we are in uncharted waters on Capitol Hill.

Committees and Task Forces

AAA thrives on the dedication of its committee chairs, vice-chairs, and members. We have seen a recent surge in volunteerism from our active members. One of my campaign goals was to get more participation from members, what a great thing to see this happening! If you would like to be considered for committee membership, please complete AAA’s short online form.

In addition to our standing committees, we have launched three mission-critical task forces: BLS Non-Emergency, Social Media/Communications, and Small Providers. A large group of ambulance services participated in a recent Chicago meeting for the Non-Emergency task force, with another meeting planned in the Northeast in the near future.

2017 Membership Renewal

Membership is the lifeblood of AAA. Dues are the fuel that powers our advocacy engine, and enables us to offer the innovative benefits your service has come to rely on. If you have already renewed, please accept our most sincere thanks for your continued support. If you have not yet submitted payment for this year’s membership, I encourage you to renew online or reach out to staff at info@ambulance.org for assistance. Again, AAA needs your support through membership to continue our industry-advancing work.

It continues to be my pleasure to serve so many talented, dedicated healthcare professionals. Thank you for your service to your communities, and we wish you a successful and productive 2017!

Mark Postma—President
AAA
Representing EMS in America

EMS World: RAA’s Rob Lawrence on AAA President Postma

Rob Lawrence, Chief Operating Officer at the renowned Richmond Ambulance Authority, just shared his thoughts about AAA President Mark Postma over at EMS World. As always, we deeply appreciate the continued membership and support of RAAEMS.

[President Mark Postma] has a massive agenda and much business to do. This will require him to pursue current legislation to a successful conclusion, lead the development of AAA, foster the creation and maintenance of strategic partnerships and alliances for the betterment of the industry as a whole, and drive industry change, all while navigating Trump’s new world order.

Without a doubt a lot is about to change in 2017, but if ever there were a president up for the challenge—one who will knock down, not build, walls—Mark Postma seems that leader.

Read the full article►

 

Spotlight: Barbara Bachman, Emergent Health Partners

barbara-bachman-emergent-health-partnersBarbara Bachman
Chief Financial Officer, Emergent Health Partners
Alternate Director, AAA Board
Ann Arbor, MI

Please tell us a little about yourself.

I grew up in a small town in the Upper Peninsula of Michigan. The year I graduated from high school my parents relocated to North Carolina, so I have family in both places. I am married and have four grown children, two son-in-laws, and one granddaughter. I love to bake, and Christmas is my most favorite time of year. I make about 30 different kinds of cookies which I share with my employees.

How did you come to work in the industry? How long have you been involved?

I was in public accounting for over 20 years with a large regional firm and a Big 5 firm. I then moved on to be the controller at a company that managed about 30 physician clinics in the Flint, Michigan area. From there I went to a non-profit organization that was grant-funded by the state of Michigan. They offered workforce development and online courses for high school students. They were losing their funding so I applied for a job with Huron Valley Ambulance ( in 2004 and was selected to become the CFO.

What do you enjoy most about your job?

I enjoy the variety of challenges the job presents as I oversee finance, patient billing, IT, internal and external education, human resources, and our electronic charting software.

barbara-bachman-familyWhat is your biggest professional challenge?

My biggest professional challenge early on was gaining an understanding of the business. I actually sat through an EMT course and did several third rides including staying for full 24 hour shifts. Currently our biggest challenge is find qualified trained staff.

What is your typical day like?

Extremely busy with a multitude of meetings, questions from staff and managers, employee issues, and making sure everything is completed in a correct and timely manner.

How has participation in AAA membership and advocacy helped your organization?

Prior to being on the Board, I was on the Medicare Regulatory Committee which helps keep our organization informed about the latest happenings in reimbursement.

2016 AAA Board of Directors Election Results

The winners of the 2016 AAA Board of Directors election are listed below. Please join us in thanking all candidates for their service to the American Ambulance Association.

President-Elect

President-Elect (2018)aarron-reinert

Aarron Reinert
Executive Director
Lakes Region EMS

 

Treasurer

baird-shawn

Treasurer (2018)

Shawn Baird
Co-Owner
Woodburn Ambulance Service, Inc.

 

Secretary

strozyk-randy

Secretary (2018)

Randy Strozyk
Senior Vice President – Operations
American Medical Response

 

Region I

ron-quaranto-photo

Director (2018)

Ronald Quaranto
Chief Operating Officer
Cataldo Ambulance Service


 

Alternate Directorfred-dellavalle-3

Alfred “Fred” Della Valle
Vice President Government Relations East Region
American Medical Response

 

Region II

rusell_honeycutt_photo

Director (2018)

Russell Honeycutt
Executive Director of Government Affairs
Central EMS

 


Alternate Director

Larry Wiersch
Chief Executive Officer
Cetronia Ambulance Corps, Inc.

 

Region III

Director (2018)godden-kim

Kimberly Godden
Vice President, Legal and Corporate Compliance
Superior Air-Ground Ambulance Service, Inc.

 


 

Alternate Directorbachman-barbara

Barbara Bachman
Chief Financial Officer
Emergent Health Partners / Huron Valley Ambulance

 

Region IV

Director (2018)lehman-angie

Angela Lehman
Chief Revenue Officer
Emergency Medical Services Authority

 


 

Alternate Directortetrault-david

David Tetrault
Administrator/ CEO
St. Francois County Ambulance District

 

Region V

Director (2018)????????????????????????????????????

JD Fuiten
Owner/President
Metro West Ambulance

 


 

Director (2017)paul-pedersen

Paul Pedersen
Chris ArchuletaManaging Partner
Arizona Ambulance Transport

 


Alternate Director 

Chris Archuleta
CEO
Superior Ambulance Service, Inc.

 

Northwell Health’s Jonathan Washko on AAA Membership

“Northwell Health’s Center for EMS is an active participant in the AAA and encourage every EMS agency in the U.S. to participate. Through this relationship, we receive insights, expert analysis and input into important industry issues that affect us all. Our membership has returned  dividends in countless ways and therefore its value proposition is significant.  From risk management, to financial reform, leadership development and industry best practice, the AAA has given us a platform from which to learn, share and grow as an organization and as leaders in our industry.”

Jonathan D. Washko, MBA, NREMT-P, AEMD
Assistant Vice President, Center for EMS at Northwell Health
Alternate Director, American Ambulance Association Board

Spotlight: Jimmy Johnson

Jimmy Johnson
President, Life Emergency Medical Services
Immediate Past President, AAA Board
Enid, OK

Tell us a little about yourself.

I was born and raised in Frederick, OK – a small town in the southwest. I attended college for two years at Southwestern Oklahoma State University, and finished my last two years at Phillips University with a degree in Business Management. Throughout college I worked at Life EMS as an EMT, and in 1972 I was offered the opportunity to purchase half of the company from the original owner. A few years later, my partner sold the second half of the company to me.

I am a OU football fan, and I love to golf and to cook. I have a wonderful supporting cast in Pam and our three sons.

What do you enjoy most about your job?

The people I work with. I have this never ending respect for paramedics. They’re a highly skilled creature in a fairly small arena of medicine – cardiac issues, trauma, some pediatric emergencies. They’re as good as it gets. They may start an IV between a toilet and a bathtub, or between a bed and a wall, or in a ditch at 10 degrees below zero, or at a 104 degrees, or pitch dark, just the two of them. They don’t have the ancillary departments to call in, they don’t have respiratory therapy to call in and intubate the patient, they don’t have the lab to come in and start the IV. They do it all, and in many cases they do it with family members around that are distraught, and they have to handle that as well. I have unbelievable respect for them and what they do, and they are what keeps me coming to work every day.

What is your biggest professional challenge?

Probably the challenges of reimbursement – handling reimbursement cuts and budgeting. I am responsible for 40 employees and it can be very difficult to maneuver the waters of unending financial situations that we have no control over. Also, finding good paramedics is hard. I can hire a card-carrying paramedic any day of the week, but I would be doing a disservice to the rest of my people to let someone come in who is not clinically sound and may bring the integrity of the company down.

What is your typical day like?

When I arrive at the office, the first thing I do is make the rounds with every department – wish them good morning, see how they’re doing, and answer any questions they may have. I typically sit down and chat with the medics for about 20 minutes, just to see what is going on and how they’re doing. Then I get with the supervisors and we start working through any issues that we had the day before, and anything we need to work on, any projects, and get all of our in-house meetings out of the way. No two days are ever alike – something always pops up that you have to attend to.

I’d like to schedule myself to regularly go on more ride outs with my crews. It does two things – I get to monitor how we’re doing things out there in the field and it shows my staff that I care if I’m out there on their truck with them.

How has participation in AAA membership and advocacy helped your organization?

I can simply answer by saying that I probably would not still be in business had I not chosen to be involved in the American Ambulance Association. AAA has provided me with knowledge of what the environment is and how to negotiate it, and has given me the tools to manage my operation the way it should be managed. I really don’t know that I would have been able to successfully navigate the industry waters had it not been for the experiences and the exceptional mentoring that I’ve received with the AAA.


Explore AAA membership, or learn more about our advocacy for ambulance services across the country.

Spotlight: Jamie Pafford-Gresham

Jamie Pafford-Gresham
CEO, Pafford EMS
Co-Chair, AAA Government Affairs Committee
Hope, Arkansas, USA
Jamie’s LinkedIn

Tell us a little about Pafford EMS.

Pafford is a family business started by my parents in Magnolia, Arkansas in 1967 with just a station wagon! Some in the industry would call this a “Mom and Pop” organization, but my brothers and I now operate in four states nearly 100 ambulances with 550 employees, three helicopters, two fixed wing medical aircraft and a large billing company. We respond to 90,000 calls a year in 28 counties and parishes. Our corporate office is located in Hope, Arkansas.

Can you share with us a little about Pafford’s culture?

Communicating to our employees our philosophy and beliefs while living by the same set of rules strengthens their understanding of how important it is to us to practice what we preach.

[quote_right]Our mission statement comes from the Bible, and is very simple: Do unto others as you would have them do unto you.[/quote_right]Our mission statement comes from the Bible, and is very simple: Do unto others as you would have them do unto you. We teach our employees to think of each patient as a family member (one you like!) and treat them with the utmost care and respect. A verse I carry with me is Luke 10:33-34.

Because we have such a large service area, I see differences in stations and states; some it seems to be more driven by the local culture of an area. Overall, our Pafford family believe in our commitment to the communities we serve.

Do you have any tips for onboarding new employees?

Hiring quality candidates with the ability to excel in the company is very important. It is the beginning of a great relationship for both employee and employer.

[quote_left]New employees attend a series of training sessions with their field training officers that reinforce our company values.[/quote_left]New employees attend a series of training sessions with their FTOs (field training officers) that reinforce our company values. Unethical behavior is not acceptable. We are in the public eye and dealing with people’s lives, and our rules reflect our policy on such things with disciplinary action outlined in writing. Training and communication of the rules and regulations of our company is key for a successful outcome.

How do you retain employees?

We value each and every employee, and realize that they make sacrifices to be in this line of work. EMS is a very stressful job, with unusual and long hours away from family for shift work. It is also con unhealthy lifestyle with the eating on the go, not to mention the pay is not what most want but is dictated by federal programs that have limited revenues. I have the utmost respect for our crews, and that is one of the reasons that people stay—they realize that they are needed and appreciated.

The long and short of it is that you have to want to be in EMS, and you have to love what you do. The reward for most is the satisfaction of good patient care and positive outcomes, which bring them back to do more good work. We provide many benefits such as a caring environment with good benefits, good pay, and up-to-date equipment with a company that cares about their well-being.

What is your typical day like?

My job duties change from day to day—I wear many hats and the overall well-being of the company rests on my shoulders. (In case you haven’t noticed, I have really broad shoulders.) I am responsible to ensure we keep the communities we serve with the best EMS possible while maintaining proper finances company-wide.

Relationships are a huge part of any successful company, and are key to every executive. I can be found meeting with elected and public officials along with hospital administrators throughout our service area, communicating goals to our managers, and assisting with the billing company’s woes when needed. My husband, Ben, also works within the company, the ambulance discussions are never-ending!

I serve on many boards and commissions along with co-chairing the American Ambulance Association’s Government Affairs Committee.

How has participation in AAA membership and advocacy helped your organization?

I attended my first AAA meeting in 1984. I knew that day that there was something special about the group. The knowledge in the room, with so many diverse types helped me learn from some of the best minds in the country. I served on the board of directors for 15 years, and learned something new every meeting—still do today. To survive in this industry, you need to stay connected with change. The AAA is the way to go!

Spotlight: Kim Godden

Kim Godden
Vice President of Legal and Government Relations
Superior Air-Ground Ambulance Service (Michigan, Indiana, Illinois)
Region 3 Alternate, American Ambulance Association Board
Elmhurst, IL

Tell us a little about yourself.

I grew up in Barlett, Illinois, a Chicago suburb. I received my BA in History and Political Science from Purdue University and my law degree from DePaul University College of Law.

After graduating from Purdue, I worked for the Illinois Attorney General’s Office while attending law school in the evening. While with the Attorney General’s office, I was an policy analyst/attorney for criminal justice and victims’ rights initiatives. During this time, I reviewed, drafted, and testified on various legislative and regulatory initiatives.

In 2007, I was able to bring this experience to the ambulance industry when I joined Superior. In addition to sitting on the AAA board, I also sit on the boards of the Illinois State Ambulance Association and the Indiana EMS Association. I also participate on the government affairs committee for the Michigan Association of Ambulance Services.

In addition to overseeing government relations and regulatory and compliance matters for Superior, I oversee the legal department which manages litigation, contracts, real estate and employment matters.

Kim with her family.
Kim with her family.

I have been married to my husband, Nick, for 16 years and we have two daughters, Hannah (8) and Amelia (6). As for hobbies, kids and work keep me busy, however, when I have a chance, I enjoy running and reading (not at the same time).

What do you enjoy most about your job?

I enjoy problem-solving and advocating for such an amazing industry. The ambulance industry is often overlooked and misunderstood. EMS providers are busy caring for patients, therefore, we rarely have time to create awareness and support for our industry – I get to beat the drum for private EMS!

What is your biggest professional challenge?

My biggest challenge is changing the perception that private industry isn’t as good or worthwhile as public agencies. There is a misconception that because a company is for-profit, their goals, mission, and level of compassion differ from those of a public or nonprofit entity. Superior employs over 2000 dedicated, devoted EMS professionals—whether caring for patients, working in dispatch, or managing the back office, our entire team is dedicated to bringing the best care and customer service to our patients.
[quote_right]Superior employs over 2000 dedicated, devoted EMS professionals—whether caring for patients, working in dispatch, or managing the back office, our entire team is dedicated to bringing the best care and customer service to our patients.[/quote_right]

What is your typical day like?

Every day is different due to travel and attendance at various meetings. On a typical day, I try to drop my daughters off at school at 8:30 and I am in the office by 9:15. Usually the day is filled with meetings and conference calls on a myriad of topics, with the constant interruption of emails that need attention and various “walk-ins” for legal consultation. No two days are the same, which I enjoy. I am usually home by 7:00 p.m., and after bedtime stories, I am back on the computer responding to the day’s emails or catching up on reading. My 2016 resolution is to unplug and try to leave work at work, but we all know that EMS is a 24-hour business, so I won’t be 100% successful and it will occasionally follow me home.

How has participation in AAA membership and advocacy helped your organization?

As we know, with advances in healthcare, people are living longer, and there is frequent need to move patients between nursing facilities and hospitals. We have also seen the advent for advanced level care for patients. Most inter-facility transports involve the discharge of a patient back to a nursing facility, or moving a patient from one facility to another for specialized care. Superior and our colleagues who provide these services are an important part of EMS and the overall continuum of care.

Our organization performs a high percentage of inter-facility transports, and being able to advocate and share the perspective of an agency who performs this discipline has been worthwhile not only to Superior, but to the industry as a whole. Being able to discuss with other providers our shared and differing challenges is important as we craft regulations for the future.

I enjoy working with my fellow board members and AAA staff. We don’t always agree, however we respect one another’s opinions and in the end, this leads to better policy and advocacy for our industry.


Explore AAA membership, or learn more about our advocacy for ambulance services across the country.

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