EMS Week Featured Service | Pafford Medical Services

Pafford Medical Services Hope, Arkansas Facebook | Twitter  Meet Pafford Medical Services Founded in 1967, Pafford Medical Services continues to provide over 80 communities with the latest, most sophisticated level of pre-hospital care. As a family-owned and operated company, Pafford serves communities across Arkansas, Louisiana, Mississippi, Oklahoma, Pennsylvania, and the U.S. Virgin Islands. With over 1200 members of Team Pafford, over 180 ambulances, 3 medical fixed-wing aircraft, 3 rotor-wing aircraft, 2 communications centers, and our corporate billing office, Pafford is staffed 24/7. It is Pafford’s mission to provide its communities, healthcare partners, and facilities they serve with the highest standards of mobile healthcare. While providing communities with proper 911 ambulance coverage, the company has become known nationwide for its Special Response Taskforce which assists during national disasters. As the company evolves to cater to the citizens it serves, Pafford took notice of the needs of industries and businesses during the global pandemic and now operates OnSite Healthcare Services in order to safeguard workforces as the world resumes operation amidst COVID-19.  Another pillar of the company’s mission is its promise as a contributive community partner by providing educational resources, medical equipment, and scholarships along with medical standby for special events. Pafford (more…)

NBC Nightly News | EMS workers speak out from front lines of coronavirus crisis

On April 15, NBC nightly news profiled the front line COVID-19 response in a segment featuring members Acadian Ambulance, Empress EMS, Medstar (MI), and the Fire Department of New York. Thank you to Lester Holt and Stephanie Gosk for sharing mobile healthcare’s value and perspective during the pandemic. Emergency responders, used to trauma and danger, say it’s impossible to get used to their new reality during the coronavirus pandemic. “You’re coming to work to deal with death all day,” one New York EMS worker says.

40 Under 40: Corey Chapman (Acadian Ambulance Service – Lafayette, LA)

40 Under 40 nominees were selected based on their contributions to the American Ambulance Association, their employer, state ambulance association, other professional associations, and/or the EMS profession. ____ Corey Chapman Director of Revenue Cycle Acadian Ambulance Service Lafayette, LA ____ Nominated by: Rachel Harracksingh ____ Biography: Corey Chapman has worked at Acadian Ambulance Service since 2013. Corey has a Bachelor’s Degree in Behavioral Science and a Master’s Degree in Business Administration from the University of Louisiana Lafayette. In addition to his work at Acadian, Corey is also a Board Member for the American Cancer Society of Louisiana and the Junior Achievement of Louisiana. Coey is passionate about patient care and moving the EMS industry forward. ____ Reason for Nomination: Corey Chapman is passionate about process re-engineering and improvements. During his tenure at Acadian Ambulance Service over the past six years, Corey has provided project management leadership around contracts, membership and corporate compliance initiatives. Corey was promoted in January to Director of Revenue Cycle where he leads a team of approximately 200 employees. ____ View all of the 2020 Mobile Healthcare 40 Under 40 Honorees

2019 AMBY Award Winners Announced

The American Ambulance Association is proud to announce the recipients of the 2019 AMBY Awards. The AMBYs highlight excellence in EMS and the ingenuity and entrepreneurial spirit that epitomize  mobile healthcare. The mission of the awards is to showcase creativity and innovation in the ambulance industry by fostering a culture of collaboration, cooperation, and a passion for excellence in patient care. This year’s awards will be presented at the Annual Conference & Trade Show Awards Reception on November 5 in Nashville. Please join us in congratulating our 2019 winners! Clinical Outcome Program Medic Ambulance Service Inc. CPR Initiative Community Impact Program Advanced Medical Transport CPR Race to the Top American Medical Response (Manchester/Nashua, NH) Safe Station Project Sunstar Paramedics Health & Safety Fair Employee Programs American Medical Response (Buffalo, NY) Recruitment/Training Program Northstar EMS, Inc Medical Director Engagement Through Technology Public Relations Campaign Acadian Ambulance Service Hometown Hero Initiative Mecklenburg EMS Agency Bystander CPR Initiative With Pulsepoint Once again, join us in celebrating the 2019 winners! Learn more about the AMBYs.

 Debut of Unit 68 Film Ft. Acadian Ambulance

Unit 68 premiered worldwide on YouTube today. The short film was written and directed by David K. Jarreau, a Paramedic with Acadian Ambulance Service, and features an Acadian ambulance. The film depicts a young boy, Mack, and his experience with a mysterious ambulance that forever changes his life. The film is loosely based on real-life experiences faced by Unit 68 In Baton Rouge, LA. Jarreau stated on Baton Rouge’s Local 33 news that part his motivation to create this film was to address today’s shortage of EMS personnel. He hopes that the film will inspire young viewers to aspire to careers in EMS. Watch the video above, or on YouTube....

This content is available only to AAA members.
Log In or Register

Senator Bill Cassidy Receives AAA Legislative Honor

Senator Bill Cassidy to Receive 2017 AAA Legislative Recognition Award For Immediate Release Contact: Amanda Riordan ariordan@ambulance.org 703-610-0264 Washington, DC– The American Ambulance Association (AAA) will honor Senator Bill Cassidy of Louisiana with a Legislative Recognition Award in appreciation of his advocacy for emergency medical services. Senator Cassidy will be presented this award in June in Washington, DC by AAA’s Louisiana Stars of Life—EMS personnel selected for their excellence and dedication. This year’s Stars from the Bayou State are Tyler Niblett, and Coty M. Peardon, of Acadian Ambulance Service. Senator Cassidy was selected for the Legislative Recognition Award for championing the Protecting Patient Access to Emergency Medications Act. This legislation is intended to ensure that Paramedics and EMTs can continue to administer life-saving drugs to patients. AAA President Mark Postma notes, “Senator Cassidy has been a trusted advocate for health care and emergency medical services, both in Louisiana and across our country. The AAA is proud to present him with a Legislative Recognition Award.” Elected to the Senate in 2014, Senator Cassidy serves on the Health, Education, Labor & Pensions (HELP), Energy and Natural Resources, Finance, Veterans Affairs, and Joint Economic Committees. In addition to his service in the Senate, for (more…)

2017 AAA Legislative Awards

The American Ambulance Association is proud to announce the winners of the 2017 AAA Legislative Awards, in recognition of their strong advocacy for emergency medical services. Each legislator was chosen for their ongoing service to the ambulance services of the United States. 2017 AAA Legislator of the Year Senator Susan Collins (R-ME) – Press Release, Facebook Post, Twitter Post 2017 AAA Legislative Recognition Award Recipients Senators Sen. Richard Burr (R-NC) – Press Release Sen. Bill Cassidy (R-LA) – Press Release Sen. Orrin Hatch (R-UT) – Press Release Sen. Patrick Leahy (D-VT) – Press Release Sen. Pat Roberts (R-KS) – Press Release Sen. Charles Schumer (D-NY) – Press Release Sen. Debbie Stabenow (D-MI) – Press Release Sen. Jon Tester (D-MT) Sen. Ron Wyden (D-OR) – Press Release Representatives Rep. Kevin Brady (R-TX) – Press Release Rep. Mike Coffman (R-CO) – Press Release Rep. Gregg Harper (R-MS) Rep. Richard Hudson (R-NC) – Press Release Rep. Kenny Marchant (R-TX) Rep. Markwayne Mullin (R-OK) Rep. Richard Neal (D-MA) Rep. Devin Nunes (R-CA) – Press Release Rep. Erik Paulsen (R-MN) Rep. Peter Roskam (R-IL) – Press Release Rep. Mike Thompson (D-CA) Rep. Pat Tiberi (R-OH) – Press Release Rep. Fred Upton (R-MI) Rep. Greg Walden (R-OR) Rep. Peter Welch (D-VT)...

This content is available only to AAA members.
Log In or Register

Status of the American Health Care Act

Today, citing “growing pains” of his Republican majority, Speaker Paul Ryan (R-WI), in consultation with President Donald Trump, determined not to proceed with a planned vote on the American Health Care Act (AHCA), which repealed and replaced important elements of the Affordable Care Act (ACA).  The Speaker indicated that the House Republican Caucus “came up short” in the number of votes needed for the bill.  House Republican Leadership had been moving AHCA through the Chamber at a rapid pace.  The bill was officially released on March 6, and had been changed several times to try to appease various conservative and moderate voting blocs within the Republican Caucus.  The Congressional Budget Office (CBO) originally estimated the bill would reduce federal deficits by $337 billion, and subsequently downgraded the deficit reduction to $150 billion based on additional substantive policy changes to the bill.  The CBO estimates the bill would have increased the country’s number of uninsured by about 24 million people. In negotiating the provisions of AHCA, the House Republican Leadership had faced a constant seesaw, as efforts to appease one ideological bloc upset the other.  Ultimately, throughout the day in advance of the scheduled vote, an increasing number of moderate Republicans,...

This content is available only to AAA members.
Log In or Register

AAA Members on Capitol Hill

This week, AAA members were once again on Capitol Hill meeting with members of Congress. AAA Government Affairs Committee Chair, Jamie Pafford-Gresham of Pafford EMS, met with entire Congressional Arkansas delegation. While on the Hill, Jamie also met with members from Oklahoma and Mississippi. AAA Board Member, Kim Godden (Superior Air-Ground Ambulance), Payment Reform Committee Chair, Asbel Montes (Acadian Ambulance Service), and AMR VP Federal Reimbursement & Regulatory Affairs, Deb Gault were also on the Hill for meetings this week. Collectively the group met with over twenty Congressional offices this week. Thank you to all of our members for their hard work fighting for permanent Medicare relief. We appreciate you taking the time to visit Washington and meet with your representatives. Pafford EMS CEO, Jamie Pafford-Gresham, and Sen. John Boozman of Arkansas Pafford EMS CEO, Jamie Pafford-Gresham, and Sen. Tom Cotton of Arkansas Have you met recently with a Member of Congress? Are you interested in getting involved with the AAA’s advocacy efforts? If so, email Aidan Camas at acamas@ambulance.org!

“EMS is instrumental to the healthcare fabric of our country. As the healthcare industry continues to innovate, it is imperative to recognize the value that EMS brings to the pre- and post-hospital environment. EMS providers are the only gatekeepers to the healthcare system in many communities.

73% of all ambulance suppliers credentialed with Medicare bill the program less than 1,000 transports per year. It is imperative that any cost data collection system reporting requirements consider this to ensure the reliability of the data and the administrative burden to ambulance providers and suppliers.”

Asbel Montes
Vice President of Governmental Relations & Reimbursement, Acadian Ambulance
Co-Chair, American Ambulance Association Payment Reform Committee

Acadian’s Asbel Montes on Ambulance Payment Reform

Spotlight: Jamie Pafford-Gresham

Jamie Pafford-Gresham CEO, Pafford EMS Co-Chair, AAA Government Affairs Committee Hope, Arkansas, USA Jamie’s LinkedIn Tell us a little about Pafford EMS. Pafford is a family business started by my parents in Magnolia, Arkansas in 1967 with just a station wagon! Some in the industry would call this a “Mom and Pop” organization, but my brothers and I now operate in four states nearly 100 ambulances with 550 employees, three helicopters, two fixed wing medical aircraft and a large billing company. We respond to 90,000 calls a year in 28 counties and parishes. Our corporate office is located in Hope, Arkansas. Can you share with us a little about Pafford’s culture? Communicating to our employees our philosophy and beliefs while living by the same set of rules strengthens their understanding of how important it is to us to practice what we preach. [quote_right]Our mission statement comes from the Bible, and is very simple: Do unto others as you would have them do unto you.[/quote_right]Our mission statement comes from the Bible, and is very simple: Do unto others as you would have them do unto you. We teach our employees to think of each patient as a family member (one you like!) (more…)

MAC Novitas March 2016 Updates to Ambulance Services

On March 4, Novitas Solutions, Medicare Administrative Contract managers for several jurisdictions, asked AAA to share the following information with ambulance services. March 4, 2016 – Letter to Ambulance Providers | March 4, 2016 – Letter to Beneficiaries Jurisdictions Covered By Novitas The Medicare Administrative Contract (MAC) Jurisdiction L (JL), which spans Pennsylvania, New Jersey, Maryland, Delaware and Washington D.C.; The Medicare Administrative Contract (MAC) Jurisdiction H (JH), which spans Colorado, Oklahoma, New Mexico, Texas, Arkansas, Louisiana, Mississippi, Indian Health Service (IHS) and Veterans Affairs (VA); and The payment processing for the Federal Reimbursement of Emergency Health Services Furnished to Undocumented Aliens contract, as authorized under Section 1011 of the 2003 Medicare Modernization Act.

Boustany (R-LA 3rd) Introduces the Timely Payment for Veterans’ Emergency Care Act

On March 3, 2016, Congressman Charles W. Boustany, Jr., MD, republican representative of Louisana’s 3rd district, introduced the Timely Payment for Veterans’ Emergency Care Act. According to data obtained by Boustany from the VA’s Chief Business Office, the VA has a nationwide emergency claims payment backlog of over $788 million. When the VA fails to pay these medical bills on time, veterans’ credit ratings are put at risk. Read more about Representative Boustany’s proposed solution on his website.

Musings on 2014 Medicare Payment Data…Part 2

Brian S. Werfel, AAA Medicare Consultant Every year, the Centers for Medicare and Medicaid Services (CMS) releases data on Medicare payments for the preceding year. The 2015 Physician/Supplier Procedure Master File (PSP Master File) was released in late November 2015. This report contains information on all Part B and DME claims processed through the Medicare Common Working File with 2014 dates of service. In last month’s post, I focused on total Medicare spending. This month, I want to shine the spotlight on Medicare’s payment for ambulance transports to and from dialysis. It is no secret that the federal government has long viewed dialysis transports with suspicion. In 1994, the HHS Office of the Inspector General (OIG) issued a report citing dialysis transports as an area of concern. In a 2013 report, the OIG cited the dramatic increase in the volume of dialysis transports since the implementation of the Medicare Ambulance Fee Schedule as evidence that the Medicare ambulance benefit is vulnerable to fraud and abuse. Dialysis transports were also featured heavily in the OIG’s 2015 report on questionable billing practices.  A 2013 report by the Medicare Payment Advisory Commission (MedPAC) noted that the utilization of BLS non-emergency transports, dialysis in...

This content is available only to AAA members.
Log In or Register

Spotlight: Asbel Montes

Asbel Montes Vice President, Acadian Ambulance Service, Inc Lafayette, Louisiana, USA Follow Asbel on Twitter at @asbelmontes Asbel’s LinkedIn Can you please tell us a little about yourself? I was born in San Bernardino, CA and lived there until I was five. My dad was in the Air Force. When I was five, he felt the call to become a pastor in North Carolina and was discharged from the Air Force. I am married and have one daughter who is fifteen years old. I have played the piano since I was eight years old and used to be the music minister for my dad and my brother-in-law, until my career became too demanding to do both. I am an avid read of non-fiction and fiction. I enjoy a great political or legal thriller. How did you come to work in the industry? How long have you been involved? I started in the ambulance industry at the age of 21. I answered an ad in the newspaper for an account manager position for an ambulance billing company in North Carolina. I have been in the revenue cycle space for almost 19 years. What do you enjoy most about your job? I enjoy (more…)

The Acadian Effect

By Desiree LaFont, Education & Events Director, American Ambulance Association October 2015 In a previous life I worked for a hospitality-related association. Within that industry there was something known as the “Gaylord Effect”—when Gaylord Hotels would open a property in a city, all of the other businesses in the area, including other hotel brands, benefitted. High standards, a sterling reputation, and the ultimate in customer service meant Gaylord booked convention and leisure business on a scale few could rival. Everyone from the local cab drivers to the bartenders to the surrounding hotels profited from the huge influx of travelers. Where once feared as the luxury brand that would crush the competition, they were soon seen as a desirable ally. So fast forward a few years, and I have a new life working for the American Ambulance Association (AAA), but I often think about the Gaylord brand and their ability to change a city with their commitment to their customers. If you are wondering what any of this has to do with ambulance services, I’m about to get to that. On a recent trip to Louisiana to document the tenth anniversary of Hurricane Katrina and the role AAA members had in (more…)

Acadian’s High School Champions Program Leads the Way

Acadian Ambulance High School Champions Livonia

Founded in 1971 in with just eight staff and two vehicles, Acadian Ambulance has grown over the years to more than 4000 employees with a fleet of 400 ground ambulances, helicopters, fixed-wing airplanes, and van and bus transports. Their territory has expanded from Lafayette Parish, Louisiana, to stations spanning large swaths of Louisiana, Texas, and Mississippi. How does such a large and varied service feed their talent pipeline? In addition to many other strategies, Acadian is leading the industry in its efforts to engage young adults in EMS through its High School Champions program, a division of their National EMS Academy. To learn more about the ins-and-outs of the program, AAA caught up with Porter Taylor, Acadian’s Director of Operations. Taylor has been in EMS for 29 years, since he joined Acadian Ambulance as a college sophomore. “I love making a difference in people’s lives. When I was working on a unit it was the patient, and now, almost 30 years later, it is the employees that I love helping.” Establishing High School Champions was not a linear path. Initially, Acadian would send medics to career fairs and school functions to introduce the field and promote its National EMS Academy (NEMSA) as an opportunity after (more…)