CMS Webinar on Addressing Healthcare Inequities
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Diversity, equity, and inclusion in the emergency medical service community.
Delaware State University has teamed with the Savvik Foundation, a non-profit representing
emergency medical service (EMS) to assess equity within the EMS profession. We have created a tool to assess equity in the EMS profession.
Participants will be eligible to receive a $20 Amazon gift card upon completion of this survey. This information is confidential and anonymous. We will not be using your name in any publications regarding this process.
By responding to the questions, you are permitting us to use this information to guide
our recommendations and share our findings in articles.
If you have any questions regarding your participation in this study please contact the
principal investigator, Dr. Knolan Rawlins, at krawlins@desu.edu or Ms. Chanel Haman in
the Office of Sponsored Programs at 302.857.6834 or chaman@desu.edu.
Thank you,
Dr. Knolan Rawlins
After Lengthy Fight, All-Female Jewish Paramedic Service Has License to Operate
BROOKLYN, N.Y. – After a battle of several years, a group of all-female Jewish paramedics can finally operate their own ambulance service.
As the demographics of our nation change, it becomes ever more essential for emergency medical services to foster a diverse and inclusive workplace more representative of the communities that we serve. To support this mission, the American Ambulance Association seeks tips, ideas, and perspectives from our membership on best practices for attracting, recruiting, and retaining the EMS workforce of tomorrow.
For this project, we are using the word “diversity” to refer to characteristics including—but not limited to—race, sex, gender identity, ethnicity, sexual orientation, religion, socioeconomic class, disability, and/or age.
While we are truly appreciative of all responses, AAA especially welcomes the perspectives of those who are themselves members of groups historically less represented in the EMS workforce.
If you would like to contribute your thoughts to this project, please complete our short form below. You do not need to disclose your identity if you do not wish to do so.
Desiree Partain
Mobile Integrated Healthcare Manager
Medstar Mobile Healthcare
Fort Worth, Texas
MIH Manager at Large, IBSC, NAEMT member
Born and raised in sunny San Diego, California. I have a military ( marine grandfather and navy grandfather, brother, and nephew) and first responder (law enforcement mother) family background. Days were spent in the water, whether it was our backyard pool or the beach. My parents instilled a strong work ethic in me at a young age that began as the neighborhood babysitter, to various positions at assisted living facilities and finally in EMS. I learned to take pride in the things I had and my work, whether it was completing a household chore, a writing assignment at school, or the vehicles I owned.
My mother was a police officer in the town I was raised in so the police and fire department was often my home away from home. I can remember being so fascinated with the ambulance and in admiration of the paramedics when I would go to visit. I told my parents when I was little that when I grew up, I would become a paramedic. After graduating high school, I began the series of classes to obtain my EMT. When 9/11 occurred, I remember sitting in my advanced first responder class that day and knowing that I had made the best decision to be apart of the first responder industry. I got EMT certification in 2002 and my first EMS job that same year. I began the paramedic academy in 2005 where I was the academy leader and valedictorian. I received my paramedic certification and began working on the ambulance in 2006. I was also working for an air ambulance company and an adjunct instructor. In 2009, I moved to Fort Worth, Texas to gain further experience on the ambulance. I took a critical care course in 2010 and began working as a critical care/mobile health paramedic in 2011. I obtained my Bachelors in Health and Human Services in 2013 and began a quality assurance/training coordinator position specific for mobile integrated healthcare in 2014. In 2015 I began working as the MIH Manager where I obtain my CCP-C and CP-C certification and completed my Masters in Healthcare Administration in 2018.
I love people and being able to help someone who may be having one of the worst days of their life. I view my position in EMS as more of an opportunity to be a life changer than a life saver. Being in management, my position is to lead other life changers. On the mobile integrated healthcare and critical care side, I love being a part of the innovation and out-of-the-box thinking. It’s great to be able to come to work and be in an environment that embraces change rather than the status quo of “we’ve always done it that way” type of thinking.
Staying current. EMS and healthcare is in a constant state of change and with those changes comes new processes, protocols, and general information that need to be learned. Remaining current with the changes on top of daily responsibilities can be a challenging balancing act.
Working in the administrative side of EMS, a typical day often involves multiple meetings either on or off site. I generally allow myself some time in the morning to go over my tasks for the day, read, and respond to emails. In between meetings, I will work on projects and to-do’s and filter questions or issues with team members. The end of the day is spent reviewing meeting notes, action items and my plan for the following day.
My vision for EMS 10 years from now is an industry that is even more integrated with the overall healthcare system. The use of systems to further enhance efficiency and communication in the emergency and non-emergency settings. Integrated care that starts at the time of the 9-1-1 call with the most appropriate resource deployment, on-scene management whether its offering care without transport or transport to a healthcare facility aside from an emergency room.
Take pride in what you do in this industry from your uniform appearance, to your ambulance, to the patients you serve, and to yourself. Take care of you first by practicing self care and finding a healthy balance between your personal and professional life. Create professional goals for yourself whether its through education, positions, or organizations and hold yourself accountable to accomplish those goals.