2018 On Demand Webinars

Sexual Harassment Reboot

Presented By: Scott Moore, Esq.
Recorded: January 24, 2018
$50 for Members | $100 for Non-Members

Despite 40 years or anti-harassment legislation and employer education, there has not been any real progress made at preventing harassment in the workplace. The fact is, organizations that tolerate sexual and other harassment in the workplace will have more of it. If you ask the average employee if they have attended any sexual or anti-harassment educational program during their employment, they will say they “watched a video” when they got hired many years ago and that is it. The message employers send to their workforce “you watch this video so we avoid liability, not to change your behavior.” Sexual harassment education needs to change. In this webinar, we will discuss how to best focus your anti-harassment education efforts – what works and what doesn’t. Purchase►

Understanding the CMS Low Volume Settlement Option

Presented By: Brian Werfel, Esq. and Rebecca Williamson
Recorded: February 1, 2018
$50 for Members | $100 for Non-Members

NAAC approved for 1 CEU.

In November 2017, the Centers for Medicare and Medicaid Services announced that it would be launching a new initiative to help alleviate some of the appeals backlog at the Administrative Law Judge level. Titled the “Low Volume Settlement Option,” this initiative would permit ambulance providers and suppliers to settle eligible claims pending appeal at the ALJ level for 62% of the net approved allowed amount. This provides an alternative to the current multi-year wait for an ALJ hearing. On January 9, 2018, CMS announced additional details for this plan. Please join AAA Medicare Consultant Brian S. Werfel and Medicare Regulatory Committee Chair Rebecca Williamson for a discussion of this new settlement option, and its potential benefits to the ambulance industry. Purchase►

Cybersecurity, Top 10 Considerations in Healthcare and How to Address Them

Presented By: Rebecca Rakoski, Esq.; Matthew Streger, Esq.; Margaret Keavney, Esq.
Recorded: February 7, 2018
$50 for Members | $100 for Non-Members

What is the biggest issue facing the healthcare industry today? Cybersecurity. Just recently we have seen a stolen laptop with unencrypted PHI which led to a $2.5 million OCR penalty, pacemakers that needed a patch to prevent hacking and ransomware,and the UK’s National Health System get shut down after a ransomware attack. We face an unprecedented number of attacks like these every day and unlike other threats that are more sporadic, cybersecurity is a daily threat. Twenty-four hours a day, seven days a week. And while no one can predict with any certainty what lies ahead, the evidence is clear – cybersecurity is a concern that is here to stay.

With nearly 43% of all cyber attacks being focused on small business, the size of the company has little to do with the frequency of the incidents. Moreover, the ramifications of a breach can be far reaching, costly and time consuming. And while no industry is immune from attacks, which industry collects the most alluring type of data to hackers? Healthcare. Organizations that collect healthcare related data are the number one target for hackers. Why? Cyber experts universally agree that what is the most alluring to cybercriminals is large amounts of coordinated and collated data and that is precisely what is collected in healthcare related industries.

This presentation will go through the top 10 considerations for healthcare related organizations in cybersecurity and how to address those considerations. We will provide an overview of how an organization can evaluate their systems and protocols to decide whether these systems are “secure” enough and what is “secure” enough? The presentation will review “best practices” in cybersecurity and touch on information governance, breach response, and the significance of the extensive state and federal breach notification requirements. We will review the HIPAA security rule and the impact of the HITECH Act on covered entities and business associates. Finally, we will discuss the importance in incorporating cybersecurity in a way that organically fits your business needs and workflow. Purchase►

The European Union’s General Data Protection Regulation: Its Impact on U.S. Healthcare and What You Need to Know

Presented By: Jordan Fischer, Esq.; Margaret Keavney, Esq.
Recorded: March 6. 2018
$50 for Members | $100 for Non-Members

With the forthcoming European Union’s General Data Protection Regulation (“GDPR”), that takes effect this year on May 25, 2018, the collection, processing, storage, and use of data related to a European Union data subject is set to drastically change. Any entity that processes data related to an EU data subject will be required to comply with the granular technological and legal requirements laid out in the GDPR. Those organizations will also be required to take precautionary steps to ensure that any relevant data is properly stored, transferred, and accessed in a compliant and secure manner.

This presentation will discuss the global impact of the GDPR on the collection, processing, and storage of health-related data. The GDPR specifically creates heightened requirements sensitive data, such as health, biometric, and genetic data. This “sensitive” data requires extra precautions on the part of the data controller and any data processor. The GDPR is creating a new framework for companies to use to create a more robust and secure data management systems that protects the privacy of personal information. It is important for any healthcare provider, include those providing ambulance services, in the United States, to understand the impact and application of the GDPR, in light of the requirements laid out in HIPAA and the HiTech Act, related to data and security. Purchase►

Transition to New Medicare Cards: CMS’s Plan and Strategies for Your Service

Presented By: Brian Werfel, Esq.
Recorded: March 21, 2018
$50 for Members | $100 for Non-Members

The Medicare Access and CHIP Reauthorization Act of 2015 requires the Centers for Medicare and Medicaid Services to remove beneficiaries’ social security numbers from their Medicare cards by April 2019. To implement this mandate, CMS will start mailing new Medicare cards to all Medicare beneficiaries starting in April 2018. The new cards will feature a new Medicare Beneficiary Identifier (MBI), in lieu of the current social security number-based Health Insurance Claim Numbers (HICNs).

Join AAA Medicare Consultant Brian S. Werfel, Esq. for a discussion of the new MBIs. This webinar will discuss CMS’s strategy for transitioning to MBIs. Topics will include CMS’s current plan for issuing new Medicare cards to beneficiaries, the transition period for submitting Medicare claims, and the resources that CMS will make available to health care providers to ensure that they have updated information for all of their patients. We will also discuss some strategies you can use in your operation to make the transition go as smoothly as possible. The webinar will conclude with a Question and Answer period. Purchase►

Strategic Employee Benefit Programs

Presented By: Scott Moore, Esq.
Recorded: April 11, 2018
$50 for Members | $100 for Non-Members

SHRM certified for 1 PDC.

Next to payroll, employee benefits are the largest expense for any EMS organization. Every year, employers face steep employee healthcare premium increases forcing them to change plan designs, benefit offerings, and employee contributions in an effort to curb the unsustainable medical premium trend. Increasingly, employers are having to focus more resources towards educating their employees on the importance having a personal benefits plan and for participating in wellness programs, health savings accounts, and other supplemental benefits. Employees can no longer think about employee benefits once a year at open enrollment. This webinar will cover some of the newer benefits strategies being utilized and discuss how employers can create a benefits communication plan that will engage employees. Purchase►

2018 Medicare Update

Presented By: Brian Werfel, Esq.
Recorded: May 16, 2018
$50 for Members | $100 for Non-Members

NAAC approved for 1 CEU.

Join AAA Medicare Consultant, Brian Werfel, Esq., for an invaluable overview of the latest issues affecting Medicare’s coverage of ambulance services. Topics will include the most recent Medicare payment data, the new safe harbors to the antikickback statutes, and an overview of CMS’s ongoing enforcement activities. The webinar will conclude with a Q&A session. Purchase►

Understanding and Reducing Turnover in the Private EMS Industry

Presented By: Dr. Dennis Doverspike, Scott Moore, Greg Lawton
Recorded: July 12, 2018
$50 for Members | $100 for Non-Members

This year, the American Ambulance Association partnered with Avesta to conduct our first annual, survey of employee turnover in the private EMS industry. The was the first comprehensive study of this size and scope. The study was conducted and managed by the Center for Organizational Research at The University of Akron. The purpose of the study was to better quantify and understand the reason for turnover at nearly every organizational level within the EMS Industry. At the very least, this study provides us with a true benchmark for defining job-specific voluntary and involuntary turnover percentages.

One thing is clear, when turnover is high, private EMS leaders are faced with increased costs associated with recruiting, selecting, and training replacements. Proactive reduction of turnover will reduce costs and have a positive effect on productivity, morale, and customer/patient satisfaction. This report serves as a crucial first step in understanding and reducing employee turnover in the private EMS industry. We look forward to working with every member of the AAA to identify meaningful turnover reduction strategies. Join authors, Dr. Dennis Doverspike, Scott Moore, and Greg Lawton for a webinar discussing the importance of the study, the results, and its impact for the future. Purchase►

Innovative Wellness Plans

Presented By: Scott Moore, Esq.
Recorded: October 18, 2018
$50 for Members | $100 for Non-Members

Over the last decade, many employers have adopted wellness plans with the goals of improving employee health and lowering insurance premiums. Many employers have found low participation by their employees and little meaningful impact on employee health or insurance premiums. During this session we will discuss the evolution of employee wellness plans and what the latest research suggests changes employee health. The latest trends in employee wellness are leveraging technology and artificial intelligence (AI) to drive participation and results. Purchase►


2017 On Demand Webinars

What to Expect in 2017

Presented By: Scott Moore, Esq.
Recorded: February 1, 2017

FREE for members | $100 for non-members

Sponsored by: Savvik Buying Group 

2017 promises to be a year of significant change. Last year was an active legislative and regulatory year for employers on the Federal level. However, much of today’s workplace policy and regulation are being shaped by state and local governments. This year nearly half of the states have or will see an increase to the minimum wage with advocates pushing for a future that looks unsustainable for many ambulance services. Not only have a few states adopted paid sick time or family/medical leave but it pales in comparison to the number of local municipal governments that have enacted more restrictive employer requirements. In other industries, restrictions on “flexible” or “just-in-time” scheduling promises to be a preview of the road ahead in an industry that survives on the ability adapt our schedules to reflect demand. A new administration has promised to change or repeal the ACA, a law that has significantly impacted our industry, both as a provider or services and also as an employer. This session will provide our members with the information they need to ensure that they are compliant in their workplace and to help them prepare for the uncertain landscape ahead.

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Ambulance Advocacy Action Plan

Presented By: Tristan North, Aidan Camas
Recorded: March 29, 2017
FREE for Members | $99 for Non-Members

This is a critical year for the advocacy efforts of the AAA on Capitol Hill, as the temporary Medicare ambulance increases of the 2% urban, 3% rural and super rural bonus payment are scheduled to expire on December 31. While the AAA and our members have been successful numerous times in getting the increases extended, this is no typical year in our Nation’s Capital as we try to make the increases permanent. Come hear the latest on legislation to make the increases permanent as well as the change to treat us more like providers of medical services, establish a cost data collection system and address fraud and ambulance with dialysis transports. Most importantly, we will provide you with the material and knowledge of how to get the support of your members of Congress on our legislation.

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Real Talk: PTSD and Suicide in EMS

Presented By: Scott Moore
Recorded: April 12, 2017
Free to Members | $100 for Non-Members

Sponsored by: Savvik Buying Group

There has been a significant transition over the last decade regarding the emphasis placed on job related stress, Post-Traumatic Stress Disorder, and EMS provider suicide and how we, as professionals, should manage it. We have seen several peer driven studies that show that EMS providers largely still do not utilize the mental health services made available by their employers or through their health plans. The leading reason, employees are concerned that their private information will be shared with their employer. Despite all of the efforts to raise awareness and to provide services for mental health in our industry regarding this issue, the fear of stigmatism remains. While it is important to ensure and encourage the use of mental health services and benefits for our staff, it is critical that we focus our efforts on prevention. Provider mental health needs to be embedded into every aspect of our training and wellness programs. The human and business costs attributed to this problem are staggering to our providers, their families, our patients, and the industry as a whole. This session will provide real talk and suggestions on how to weave mental health into every aspects of the organization and “normalize” this very real care giver issue in our profession.

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SHRM approved for 1 PDC.

2017 Medicare Update

Presented By: Brian Werfel
Recorded: April 27, 2017
$99 for Members | $199 for Non-Members

This 60 minute webinar will provide an invaluable overview of the latest issues affecting Medicare’s coverage of ambulance services. Topics will include the most recent Medicare payment data, the new safe harbors to the antikickback statutes, and an overview of CMS’ ongoing enforcement activities. The presentation will conclude with a Q&A session.

NAAC approved for 1 CEU.

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Perks and Perils of Social Media for Ambulance Services

Presented By: Scott Moore, Rob Lawrence
Recorded: May 18, 2017
Free to Members | $100 for Non-Members

Sponsored by: Savvik Buying Group

Social media is an increasingly powerful force that can catapult an organization’s profile, leading to incredible growth and success or can serve as the ignition source for a media catastrophe. Nearly every day we see reports of what appears to be inappropriate conduct by police, fire, or EMS personnel that turn out to be taken out of context or slanted in a manner to give the appearance of impropriety. Many ambulance services feel helpless and operate in persistent fear that they will be the subject of media scrutiny. This session will explore ways in which EMS agencies can harness the power of both conventional and social media outlets in a proactive and highly effective way. The time to consider a strategic media plan is not when the cameras show up at your doorstep. We will discuss the importance of an active public relations and media strategy and will provide guidance to ambulance service managers on their legal obligations and limitations with regards to employee social media use.

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Government Affairs Update & Member Forum Webinar

Presented By: Mark Postma, Kathy Lester, Tristan North, Jamie Pafford-Gresham
Recorded: June 29, 2017
Free to Members

Hear the latest from Washington, including updates on the extension of the ambulance Medicare bonus payments, current regulatory issues, and the protection and preservation of life-sustaining non-emergency medical transportation. There will also be ample opportunity for members to ask questions of the panel.

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HR Hazards: Opioids and Marijuana (Medical & Otherwise)

Presented By: Scott Moore
Recorded: July 20, 2017
Free to Members | $100 for Non-Members

Sponsored by: Savvik Buying Group

Drugs are in the headlines every single day. Not only because we are experiencing a historic opioid epidemic but also because many states are legalizing marijuana both medically and recreationally. This has created a very difficult landscape for employers to navigate. The new workplace injury reporting rules from OSHA suggest that mandatory drug testing for all work-related injuries could run afoul of the non-retaliation provisions that became effective on January 1, 2017. Employers need practical drug testing policies and practices that provide the greatest protection to their patients, employees, and their ambulance services. There is limited legal precedent addressing these new laws and regulations and it is constantly evolving. This session is a must-attend session that will provide ambulance service leaders with the latest guidance on how to navigate these choppy waters.

SHRM approved for 1 PDC.

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How to Leverage the OIG Safe Harbor on Cost Sharing

Presented By: Brian Werfel                                              Sponsored By
Recorded: August 9, 2017
$99 for Members | $198 for Non-Members

NAAC approved for 1 CEU.

On December 7, 2016, the HHS Office of the Inspector General published a final rule establishing a new safe harbor that would permit governmental EMS agencies to waive cost-sharing amounts due from patients receiving emergency ambulance services. While the new safe harbor is nominally limited to governmental EMS providers, the OIG did clarify its position on cost-sharing waivers offered by non-profit and private EMS organizations that provide 911 services pursuant to contracts with a municipality. In this webinar, AAA Medicare Consultant Brian S. Werfel, Esq. will discuss the new safe harbor’s impact on non-governmental 911 providers. The webinar will discuss how your organization can leverage this new safe harbor when bidding on municipal RFPs. Brian will also discuss the related safe harbor for free or discounted local transportation. The webinar will conclude with a Question & Answer period for participants to ask any questions they may have.

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OSHA’s New Electronic Injury Reporting Rule

Presented By: Scott Moore, Esq.
Recorded: August 17, 2017
$99 for Members | $198 for Non-Members

On August 1, 2017, OSHA launched the Electronic Injury Tracking Application (ITA). Ambulance providers will have to report their injury data directly to OSHA between now and December 1, 2017 and every year thereafter. This data will be published on the OSHA website so that candidates, employees, and the general public will be able to view injury data from your company. It is now more important than ever that employers understand their workplace injury reporting obligations. This webinar will discuss the law and regulations with regard to workplace injuries and illnesses so employers understand what does, and more importantly what does not, have to be reported. Additionally, we will cover the new electronic Injury Tracking Application (ITA) and how to most easily comply with the rules.

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Mobile Madness: Personal Cell Phones, Off-Hours Email, HIPAA and More

Presented By: Scott Moore, Esq. 
Recorded: September 6, 2017
Free for Members | $100 for Non-Members

Sponsored by: Savvik Buying Group

Technology in EMS has changed dramatically over the last few decades. Anyone who has ever carried an APCOR into a patient’s home has welcomed the innovation that has put a personal computing and communications device in our uniform shirt pocket. Many of us welcome the power and flexibility these mobile devices have brought to our organizations. However, as employers we need to be diligent in monitoring and governing their use. There is significant legal exposure for the security of this technology and the personal or professional use of an employee owned device. During this session, we highlight some of the legal developments and pitfalls related to mobile technology and its use in the workplace so that agencies can appropriately mitigate risk and protect their organization.

SHRM approved for 1 PDC.

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Is There a Medical Person On-Board? – How to Handle Medical Emergencies on Planes

Presented By: Scott Moore, Esq.
Recorded: October 10, 2017 
$99 for Members | $198 for Non-Members

As EMS providers, our natural reaction when faced with an emergency is to step in to help. This urge kicks in whether we are staffing an ambulance, off duty at the supermarket, or on an airplane heading to a vacation destination. According to a New England Journal of Medicine article published in 2013, about 50 medical emergencies occur on commercial aircraft in the United States every day. If you fly enough, odds are you will eventually be faced with the decision to assist a fellow passenger. This session will highlight some important information for those who step up to help during an in-flight medical emergency. Commercial airline policies differ regarding passenger assistance during medical emergencies and providers need to know what access they will have to the on-board medical equipment and the possible legal implications for stepping forward.

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How Fuel Prices Affect Emergency Responders and Different Ways to Set and Protect the Fuel Budget

Presented By: Danny Silverman & Mark Bloom, Angus Energy
Recorded: October 19, 2017
$99 for Members | $198 for Non-Members

There is continuous unavoidable year over year volatility in retail fuel prices. Fuel prices can and have changed by 70-80% in just a few months. This has made budgeting and bidding on new contracts very hard for companies when trying to factor in fuel costs. This presentation will give emergency responders a better understanding of what affects the cost of fuel and how to eliminate their fuel risk in the future. Your business will always be able to stabilize and manage your fuel budget and contract bids under any market condition.
After attending this webinar, you will understand:
· The origins of fuel and the factors that affect the price.
· Fuel risk management and best practices to set up a proper fuel budget.
· Fuel contracts – different practices used to buy and protect future fuel prices.
Disclaimer: When applicable, advice from Angus Energy may include a discussion about risk mitigation via commodity and/or weather hedging. PAST RESULTS ARE NOT NECESSARILY INDICATIVE OF FUTURE RESULTS. The risk of loss in trading commodity interests can be substantial. You should therefore carefully consider whether such trading is suitable for you in light of your financial condition. In considering whether to trade or to authorize someone else to trade for you, you should be aware that you could lose all or substantially all of your investment and may be liable for amounts well above your initial investment.

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2018 Medicare Reimbursement & Annual Preview

Presented By: Tristan North, Brian Werfel
Recorded: October 25, 2017
$99 for Members | $199 for Non-Members

Please join AAA Senior VP of Government Affairs Tristan North and AAA Medicare Consultant Brian S. Werfel, Esq. for a discussion on the Medicare reimbursement picture for 2018. This webinar will discuss the existing temporary adjustments for ground ambulance services, and the current status of our legislative efforts to extend these adjustments for 2018 and beyond. We will also discuss the 2018 inflation update, and the continuing effect of the productivity adjustment on Medicare rates. We will also discuss a handful of other Medicare changes for 2018 that will indirectly impact reimbursement for ambulance services. The webinar will conclude with a Q&A session for participants to ask any questions they may have.

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REPLICA – The Benefits & Efforts to Implement the Compact

Presented By: Sue Prentiss
Recorded: November 1, 2017

The time has come where the borders between states will no longer be seen as a barrier to the practice of EMS in authorized circumstances. The Recognition of EMS Personnel Licensure Interstate Compact (REPLICA) provides a collective solution to an age-old problem in EMS, the legal recognition of individual EMS personnel practice outside of their home state of licensure. Twelve states have enacted the REPLICA legislation and the Interstate Commission for EMS Personnel Practice has been met for the first time in the history of our nation. Join us for this session on REPLICA, learn how and what the benefits of REPLICA are to the public and to EMS Personnel as well as the current efforts to implement the Compact.

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Contract Best Practices: Facilities, Medical Directors, and EMD Certification

Presented By: Brian Werfel
Recorded: November 29, 2017
$99 for Members | $198 for Non-Members

NAAC approved for 1 CEU.

 

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Advocacy Year End Wrap Up & 2018 Preview

Presented By: Tristan North, Jamie Pafford-Gresham, Shawn Baird
Recorded: December 19, 2017

The temporary Medicare ambulance increases of 2% urban, 3% rural and the super rural bonus are scheduled to expire at the end of this year. Once again, the Congress is waiting until the last minute to address Medicare provider extenders including the temporary Medicare add-on payments.
The good news is the Senate and House are negotiating the details of a Medicare provider extender package and both their respective positions would extend the increases for five years! The positions differ on how CMS would collect cost data from ambulance service suppliers and providers. And we are still trying to focus the offset for the 5-year extension on a cut to those entities which abuse the dialysis transport benefit. We should have a very good idea come December 19 on where efforts stand on the 5-year extension, data collection and the offset.
AAA Government Affairs Chair Jamie Pafford-Gresham, Vice-Chair Shawn Baird and Senior Vice President Tristan North, along with the rest of the AAA lobbying team, have been directly involved in these efforts and will present on the webinar. This is a webinar you do not want to miss!

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