AAA’s Terence Ramotar on Morning Joe

Terence Ramotar, President of the Florida Ambulance Association and AAA Board member, discusses how the coronavirus crisis in Florida is impacting ambulance services on MSNBC’s Morning Joe! This morning, AAA Alternate Director and Florida Ambulance Association President Terence Ramotar made a compelling case… Posted by American Ambulance Association on Thursday, July 16, 2020 This morning, AAA Alt Director Terence Ramotar made a compelling case for enhanced Federal resources for #EMS on @morning_joe. Thanks to @morningmika for an enlightening interview about providing #mobilehealthcare during the #COVID19 pandemic. https://t.co/EV7zudR6dW @AMR_Social — AmericanAmbulanceAsc (@amerambassoc) July 16, 2020

Thank You from NYC

Thank you to the dozens of AAA member ambulance services who answered the call to serve in New York City’s time of need. This Facebook video from fellow member FDNY shows the final deployed medics heading home. Thank you to the many member organizations who answered the call to serve in the New York and New Jersey #COVID19 response. Your service will not be forgotten! #SupportEMS #AlwaysOpen #NotJustaRide Posted by American Ambulance Association on Thursday, May 28, 2020

AMR Medics Wed on Good Morning America

Congratulations to AMR medics Meagan and Kyle! We wish them every happiness. Huge congratulations to Meagan and Kyle, American Medical Response medics who tied the knot on today's episode of Good… Posted by American Ambulance Association on Tuesday, May 19, 2020

Mercury Public Affairs Update

AAA has teamed up with Mercury Public Affairs to run a robust public affairs campaign to complement our already established lobbying efforts. We are making sure our concerns as frontline EMS responders are heard, by targeting 27 key Senators and Representatives to Congress around the nation.  We are asking them to be the champions we need in Congress and to make sure all of our emergency first responders have the resources they need. The campaign has been a great success. Major media outlets have picked up our stories, our digital campaign is having higher than industry average conversion rates, and our patch through calls, which have had extremely high percentages of people willing to speak Congressional offices, have been able to provide a steady drumbeat for our issues where it matters. These  metrics, coupled with the positive feedback we have received from Congressional offices show that notonly do we have the right message, but also that our emergency first responders are being recognized for the work they do during this national health crisis. It is also helping to build legislative momentum. We will update you on the campaign as we move forward, but wanted to take some time to share...

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 Video: Global Medical Response COVID-19

Global Medical Response  created this video to celebrate the  paramedics, EMTs, nurses, pilots and support teams on front lines of COVID-19 as they continue the tireless work at home and on deployments. Global Medical Response COVID-19 Response – Global Medical Response  

Webinar: A Report From the Front Lines of the COVID-19 Response

FREE WEBINAR A Report From the Front Lines of the COVID-19 Response View On-Demand Webinar Register Here▶ A Report from the Front Lines – What the 911 provider for New Rochelle, NY and the largest ambulance service provider in the U.S. have learned and what you should know to protect your staff and serve your communities Join Dr. Ed Racht, Chief Medical Officer, and Randy Strozyk, Executive Vice President Operations for Global Medical Response and Hanan Cohen, Director of MIH-CP and Jim O’Connor, Vice President for Empress Ambulance Service for a compelling webinar straight from the front lines of the COVID-19 pandemic.  The panelists will discuss workforce safety and wellness, treatment and transport changes, lessons learned, and the challenge of providing services in some of the hardest-hit areas of our country. View Global Medical Response’s COVID-19 resource site► Presenters: Ed Racht, M.D. Chief Medical Officer, Global Medical Response  Dr. Ed Racht has been involved in Emergency Medical Services and healthcare systems for more than 30 years. He currently serves as Chair of the Texas EMS, Trauma and Acute Care Foundation, an organization that provides advocacy, strategic planning and healthcare system credentialing in the State of Texas. Dr. Racht has been (more…)

COVID-19 Update II for EMS

First Case of 2019 Novel Coronavirus in the United States The New England Journal of Medicine has rapidly published a peer-reviewed paper on the Snohomish County WA ‘Patient 1’. This was the first reported case of COVID 19 in the US. This seminal document, which given the magnitude of the case and its initial findings is released in full here The work by Michelle L. Holshue, M.P.H., Chas DeBolt, M.P.H., Scott Lindquist, M.D., Kathy H. Lofy, et al for the Washington State 2019-nCoV Case Investigation Team was turned round in just over 5 weeks and below is an ‘Executive summary’ ( as extracted from the paper) but the full paper and range of results should be read in full. Patient Presentation On January 19, 2020, a 35-year-old man presented to an urgent care clinic in Snohomish County, Washington, with a 4-day history of cough and subjective fever. On checking into the clinic, the patient put on a mask in the waiting room. After waiting approximately 20 minutes, he was taken into an examination room and underwent evaluation by a provider. He disclosed that he had returned to Washington State on January 15 after traveling to visit family in Wuhan, China. (more…)

Congrats to CAAS Accreditations & Recerts

Congratulations to the AAA members who received Commission on the Accreditation of Ambulance Services (CAAS) accreditation or reaccreditation in November and December! New certifications Superior Air-Ground Ambulance (Elmhurst, IL) Recertifications Ambucare (Bremen, GA) American Medical Response Central Mississippi (Jackson, MS) American Medical Response, Los Angeles (Irwindale, CA) American Medical Response, San Diego (San Diego, CA) American Medical Response of West Michigan (Grand Rapids, MI) American Medical Response South Mississippi (Gulfport, MS) Lifeguard Ambulance Service (Milton, FL) Metro West Ambulance (Hillsboro, OR) Richmond Ambulance Authority (Richmond, VA)

2017 Robert L. Forbuss Lifetime Achievement Award

Contact: Jessica Marvin Telephone: 703-610-9018 Email: jmarvin@ambulance.org AMERICAN AMBULANCE ASSOCIATION HONORS FRED DELLA VALLE WITH THE 2017 ROBERT L. FORBUSS LIFETIME ACHIEVEMENT AWARD Washington, DC– McLean, VA — The American Ambulance Association (AAA) is proud to award Fred Della Valle with the 2017 Robert L. Forbuss Lifetime Achievement Award. The Robert L. Forbuss Lifetime Achievement Award is named in honor of the first Executive Director of the American Ambulance Association. The award recognizes a volunteer leader who has made a lifetime body of work that has enhanced the programs and services of the AAA and its members. Fred has achieved this through his decades of service, commitment, and dedication to the AAA and its members. AAA President Mark Postma noted, “Throughout his years of service to the AAA, Fred has worked tirelessly to advance our mission and serve our members. We are proud to celebrate his contributions and achievements to the AAA and our industry by presenting him with the Robert L. Forbuss Lifetime Achievement Award for 2017.” Mr. Della Valle will be presented with the Robert L. Forbuss Lifetime Achievement Award at the AAA Annual Conference and Tradeshow Awards Reception on Tuesday, November 14, 2017. This event is the (more…)

AAA Members Serve in Disaster Relief

Expedited Application Processing to Join Federal Disaster Response We are seeing unprecedented, catastrophic flooding in Texas and it looks as though disaster response efforts could potentially continue for the foreseeable future. American Medical Response (AMR), has been a member of the AAA since 1992. The AMR Office of Emergency Management (OEM), within its national ambulance contract as the Federal EMS provider has responded to the state of Texas in its role as the FEMA prime contractor. The company has engaged a number of EMS companies who have responded to the Hurricane Harvey deployment. Many AAA member companies are disaster subcontractors for AMR and have proudly responded to federally-declared disasters since 2007. Because of the potential protracted length of this storm and recovery efforts, AMR is now processing new applications to augment its existing operations. To help with those efforts, AAA wants to extend information about becoming a network provider for AMR. If your organization is interested in applying, please use this PDF application. When officially deployed by AMR as a subcontractor, EMS providers are compensated portal-to-portal. During deployments, lodging, subsistence, and fuel may be provided. If not provided, EMS subcontractors will be reimbursed for approved expenses. We recognize that many EMS (more…)

In Memory of Lahiri Garcia & Paul Besaw (AMR Palm Beach/Broward)

The American Ambulance Association was deeply saddened to learn that Lahiri Garcia (51) and Paul Besaw (36) were killed on June 1 in the line of duty. Both were longstanding and respected team members at AMR Palm Beach/Broward County in Florida. In an interview with WPTV, AMR Regional Director Bill Hall said, “The AMR family has lost two amazing people. They were dedicated husbands, fathers, friends and teammates. Our thoughts are with both families during this difficult time. Lahiri and Paul will be greatly missed. Garcia and Besaw were committed to caring for others, and together they had nearly 40 years of service for AMR and the community.” “Thank you all for your kind thoughts and sentiments during the past few days. This week, we celebrate the lives of our fallen colleagues, Paul Besaw and Lahiri Garcia, who tragically lost their lives in an unfortunate ambulance accident last Thursday morning,” said Terance Ramotar, regional director of AMR. “These two gentleman have dedicated their lives to the EMS profession and we are preparing a tribute on Thursday to honor their service.” A processional, followed by funeral services, is scheduled for Thursday, June 8, 2017, at Courtyard Gardens of Jupiter, FL, located at 1790 (more…)

Rep. Coffman Reintroduces VA Emergency Ambulance Service Bill

On March 9, 2017, Rep. Mike Coffman [R-CO-6] reintroduced the Veterans Reimbursement for Emergency Ambulance Services Act (H.R. 1445). The VREASA (Veterans Reimbursement for Emergency Ambulance Services Act) would provide veterans with reimbursement for emergency ambulance services when a Prudent Layperson would have a reasonable expectation that a delay in seeking immediate medical attention will jeopardize the life or health of the veteran. Currently, prior to reimbursement, the Department of Veterans Affairs (VA) requires all medical records be provided, including the records of treatment after the emergency service has taken place. Should those records show that it was not a life threatening emergency or a false alarm, the claim for reimbursement is denied. The veteran is stuck with the bill. Medicare, Medicaid, and other major payers adhere to the “prudent layperson” standard for the reimbursement of emergency ambulance services. The VA is the only major payer to not follow this standard. It is time we ensure our veterans are not stuck with the bill for their emergency ambulance service. AAA Member, American Medical Response and their ‎VP Federal Reimbursement & Regulatory Affairs, Deb Gault, have been working with Rep. Coffman’s office to get this bill reintroduced.

AAA Members on Capitol Hill

This week, AAA members were once again on Capitol Hill meeting with members of Congress. AAA Government Affairs Committee Chair, Jamie Pafford-Gresham of Pafford EMS, met with entire Congressional Arkansas delegation. While on the Hill, Jamie also met with members from Oklahoma and Mississippi. AAA Board Member, Kim Godden (Superior Air-Ground Ambulance), Payment Reform Committee Chair, Asbel Montes (Acadian Ambulance Service), and AMR VP Federal Reimbursement & Regulatory Affairs, Deb Gault were also on the Hill for meetings this week. Collectively the group met with over twenty Congressional offices this week. Thank you to all of our members for their hard work fighting for permanent Medicare relief. We appreciate you taking the time to visit Washington and meet with your representatives. Pafford EMS CEO, Jamie Pafford-Gresham, and Sen. John Boozman of Arkansas Pafford EMS CEO, Jamie Pafford-Gresham, and Sen. Tom Cotton of Arkansas Have you met recently with a Member of Congress? Are you interested in getting involved with the AAA’s advocacy efforts? If so, email Aidan Camas at acamas@ambulance.org!

In Memory of Joe Paolella, Sr

The American Ambulance Association was deeply saddened to learn of the recent passing of Joseph “Joe” Paolella, Sr. Joe, along with his brother Phil Paolella, was the co-owner of New Haven Ambulance Service, one of the four companies that founded American Medical Response (AMR). Joe was an innovator and pioneer in the field of pre-hospital care, and he will be deeply missed by the American Ambulance Association and it’s members throughout the United States. Joe devoted much of his career to advocating for legislation and regulations that paved the way in ensuring that the highest levels of patient care are delivered by ambulance providers in Connecticut and across our nation. Joe also selflessly mentored many ambulance leaders throughout their careers, giving many hours of his time to developing the talents of others. Joe’s wife, Lorraine Paolella, and their entire family are in our thoughts. Visiting Hours Wednesday, December 21, 2016 4:00 PM – 7:00 PM Iovanne Funeral Home, Inc. 11 Wooster Place New Haven, CT US 06511 Mass A Mass of Christian Burial will be celebrated Thursday morning at 11:30 in St. George Church, Guilford. Please go directly to Church Thursday morning. Burial will follow in All Saints Cemetery, North Haven. St. George Church 33 (more…)

Spotlight: Barbara Bachman, Emergent Health Partners

Barbara Bachman Chief Financial Officer, Emergent Health Partners Alternate Director, AAA Board Ann Arbor, MI Please tell us a little about yourself. I grew up in a small town in the Upper Peninsula of Michigan. The year I graduated from high school my parents relocated to North Carolina, so I have family in both places. I am married and have four grown children, two son-in-laws, and one granddaughter. I love to bake, and Christmas is my most favorite time of year. I make about 30 different kinds of cookies which I share with my employees. How did you come to work in the industry? How long have you been involved? I was in public accounting for over 20 years with a large regional firm and a Big 5 firm. I then moved on to be the controller at a company that managed about 30 physician clinics in the Flint, Michigan area. From there I went to a non-profit organization that was grant-funded by the state of Michigan. They offered workforce development and online courses for high school students. They were losing their funding so I applied for a job with Huron Valley Ambulance ( in 2004 and was selected to become (more…)

Spotlight: Fred Della Valle, AMR

Fred Della Valle Vice President Government Relations, American Medical Response (AMR) AAA Board, Alternate Director Region 1 New Haven, CT Tell us a little about yourself, please. Grew up and still live in the state of Connecticut. Married for more than 40 years. My wife, JoAnn, and I have two grown boys, a 3 month old grandson and a 2 year old beagle. I enjoy both saltwater and freshwater fishing, golf, and traveling. How did you come to work in the industry? How long have you been involved? I became an EMT in 1976 working for New Haven Ambulance Service, one of the first four founding companies of American Medical Response. Over the years I have served in various capacities including operations, communications, public relations, business development, and government relations. What do you enjoy most about your job? I enjoy most interacting with colleagues in EMS and other public safety agencies, and sharing best practices and new ideas. In my government relations role, the interaction with local, state, and federal legislators and regulators is always both a challenge and opportunity to educate those who oversee our regulatory and payment strategies. What is your biggest professional challenge? Certainly the greatest challenge has (more…)