Education and Training

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AIM Software & Services
(800) 726-4690
892 New Castle Road, Slippery Rock, PA

From Dispatch, to ePCR, to Quality Assurance, all the way through to Billing and Reimbursement, AIM Online EMS Software & Services stands out in the EMS industry with integrated Online EMS Workflow™ solutions that deliver on usability and features that are made possible only through a deep understanding of the EMS industry and decades of experience in information technology and service delivery.

AIM Online Dispatch, ePCR, Billing Software, and Billing Services help EMS Providers:
-Deliver quality and compliant patient care reporting and billing practices
-Get higher productivity from EMS Crews and EMS Billers
-Gain peace of mind with 24/7 internet access, fault tolerance, disaster recovery and strict security standards
-Cut costs and improve revenue
-Improve performance and employee satisfaction with reliable products and customer support

AIM’s distinctive competencies are a 30-year commitment to create the best integrated EMS computer software and customer support services to aid the EMS community’s pursuit to save people’s lives every minute of the day. AIM is honored to be a trusted partner in meeting Online EMS software and service needs. AIM recognizes that EMS services vary in structure, size, and call volume and therefore make technology usable, affordable, and expandable for all EMS organizations.

Commission on Accreditation of Ambulance Services (CAAS)
(877) 457-2227
1926 Waukegan Road Suite 1 Glenview, IL 60025-1770


CAAS exists to encourage and promote quality in EMS.  CAAS accreditation demonstrates that an EMS provider has met the Gold Standard of care deemed essential in the delivery of a modern EMS system. As regulatory and oversight agencies turn to CAAS as a benchmark for ambulance service quality, CAAS accreditation is more important than ever before. Learn how becoming CAAS accredited can be a value-added benefit to your organization.

Cornerstone Adminisystems, Inc.
(717) 724-4157
P.O. Box 726 New Cumberland, PA 17070


An Evolution in Ambulance Billing
Cornerstone Adminisystems has the industry experience, technology and processes to significantly improve your cash flow while helping you remain 100% compliant. We guarantee it.
You will receive a higher and more consistent level of cash flow than what your current billing arrangement delivers or we will refund our billing fee.
For answers to your questions, please call 866.724.4142.

Digitech Computer, Inc.
(914) 741-1919
480 Bedford Road, Building 600, Second Floor, Chappaqua, NY 10514

Digitech is a national EMS billing firm specializing in the medical transportation industry, headquartered in Briarcliff Manor, New York. Digitech has developed and refined billing services and software systems for ambulance transport agencies for more than 30 years, serving municipal fire and EMS agencies, hospital-based emergency transport services, and private ambulance companies. Today, Digitech processes over $1 billion of ambulance transport charges annually.

We’ve built our reputation on technological superiority, responsive customer support, deep real-time reporting capacity, and integration expertise. We invite you to talk to our clients to see how they feel about us. Contact us at or 866-300-3334.

View our LinkedIn Profile:

eCore Software Inc.
8360 LBJ Fwy, Suite #255 Dallas, TX 75243

ePro Scheduler is a workforce management software platform that serves as the hub for managing work schedules, daily time & attendance, certification tracking, closing out payroll, incident tracking, fleet maintenance, continuing education management, inventory management and so much more! Request a demo today to see how ePro Scheduler Plus can help streamline your organization’s workflow, improve communication and save you time and money.

emsCharts, Inc.
(866) 647-8282
125 Warrendale Bayne Road, Suite 100 Warrendale, PA 15086

emsCharts is the leader in providing Electronic Patient Care (ePCR) software solutions to support public safety professionals both in the air and on the ground. Originally developed by medical and public safety professionals, emsCharts provides a fully integrated ePCR and Fire reporting system with an intuitive interface and HIPAA compliance infrastructure focused on a continuous commitment to program sustainability and growth. emsCharts is a wholly owned subsidiary of Golden Hour.

F & H Solutions Group
1300 19th Street NW, Suite 300 | Washington, DC 20036

F&H Solutions Group works with organizations to reduce risk, improve performance and strengthen culture. We are a national consulting firm specializing in human resources, employee engagement and labor relations matters. Our human resources consultants have unmatched expertise and experience in working with all types and sizes of organizations in different industries in both the private and public sectors. FHSG’s goal is to ensure our strategies align with your organizational mission, structure and vision. Our team focuses within the areas of:

  • Absence Management (download flyer)
  • Career Development
  • Customer Engagement
  • Diversity and Inclusion
  • Employee Engagement
  • Human Resources
  • Labor Relations
  • Leadership and Coaching
  • Recruiting and Onboarding

Please visit us on LinkedIn, Twitter and Facebook.

Fit Responder
519 Delburg St., Davidson, NC 28036

AAA Member Deal!

This is no ordinary Learning system, the injury free system is a proven, scientifically accurate and evidence based training system that takes employees from pre-hire education all the way to retirement. PLUS Fit Responder U is a true Blended Learning platform combining the best of E-Education with required hands on training. Patient handling to Sleep the ‘U’ has it all.
AAA members get 10% off membership. Reduce Loss, Cut Costs Now.

Fit Responder is the leader in saving you money. Our proven injury prevention, patient handling, safety, wellness and consulting programs will reduce the financial churn that hurts so many EMS operations. Plus, add Injury Free University, our EMS specific LMS, to your training and we can truly improve your financial wellness while improving your employees physical wellness.

Fitch and Associates/Med Serv International
(816) 431-2600
303 Marshall Road, Box 170 Platte City, MO 64079-0170


Throughout its nearly 30-year history, Fitch & Associates (FITCH) has earned credibility by implementing innovative customized solutions in both the public safety and healthcare arenas. Specializing in emergency services, the Firm has consulted with over 1,000 communities in 49 U.S. states and in 12 countries. Projects have ranged from objective reviews, analysis and system design issues, procurement management, communications system design, productivity, and enhancement studies to detailed operational, financial, and transition management services. The Firm’s resources provide expertise on matters as diverse as organizational psychology, accounting, economics, healthcare administration, public information and education, marketing research, emergency medicine, fire service administration, and law enforcement.

N2930 State Road 22 Wautoma,WI 54982


LifeQuest Services has been leading the way in providing quality billing, collections, and data management to over 200 EMS and Fire services like yours. In our 22+ years of business, we have helped numerous of our Clients substantially increase their revenue. We would like to share this success with you.
If you are interested in increasing your current collection rate while staying compliant with all state and federal rules and regulations, contact us today!

(863) 450-3233
2901 N Ashton Blvd., Lehi, UT 84043

Medic-CE, a Career Step company, provides accredited online continuing education for EMS and firefighting professionals. Founded in 2006, the company currently serves over 124,000 learners and 250 fire/EMS/ambulance agencies. More than 250 hours of continuing education are available through the company’s powerful learning management system. The company also offers the Code3 CME Virtual Instructor-Led Training (VILT) Solution and the option for agencies to add their own in-house continuing education and instructor-led courses to its sophisticated and robust learning platform. More information is available at or 1 (877) 458-9498.

(877) 765-6222
5010 E. Trindle Rd. Suite 203 Mechanicsburg, PA 17050

NAAC provides premier training and education to ambulance, billing, coding and compliance professionals and field providers through its four certifications:
-Certified Ambulance Coder (CAC)
-Certified Ambulance Compliance Officer (CACO)
-Certified Ambulance Privacy Officer (CAPO)
-Certified Ambulance Documentation Specialist (CADS)

NAAC provides industry-specific training that gives EMS professionals a solid baseline of critical knowledge necessary to become well-informed, conscientious, compliant and proficient in their profession.
(478) 633-1000
777 Hemlock Street msc90 Macon, GA 31201
Ninth Brain
2169 W. Vienna Rd., #124, Clio, MI 48420

Ninth Brain Suite offers an integrated software solution designed for the EMS Industry that offers a one-stop shop for all employee data management needs. This includes:

* Robust learning management system for credential and education with custom alerts
* Exclusive event scheduler/course calendar for registration, attendance, & credential renewal
* Cost-effective course catalog with unlimited access to over 450 accredited courses
* Invaluable quality improvement incident tracker with notifications
* Interactive electronic forms and checklists with workflow & communication resources
* Personalized employee HR and medical record management with requirements & OSHA reporting
* Central communications tool with announcements & memo functionality
* Expansive reporting module with predefined and custom reports
* Unlimited data storage for safety data sheets, links, employee directory & documents

OnCourse Learning
20225 Water Tower Blvd.. Brookfield, WI 53045

Distance CME™ by OnCourse Learning provides quality and convenient live online education for the busy EMS professional. Our classes meet the NREMT’s requirement for live (VILT) learning – – 100% online, 100% live. At Distance CME™, our Refresher Course is live and interactive, and therefore meets all didactic requirements. All 48 hours can be applied toward your National Registry re-certification. This is the ONLY place on the web where you can find a live course with true flexibility of scheduling to meet your busy schedule. 

As an AAA member, save 10% on any Distance CME course with promo code AAASave10.
Coupon is not valid on prior purchases and is good through 1/31/19.

For more than 60 years, OnCourse Learning has been delivering continuing education, pre-licensing and corporate training. Top companies and millions of professionals nationwide know us by our premier brands in regulated industries, including, ProSchools, TrainingPro, and AHIT (American Home Inspectors Training). Consolidated as OnCourse Learning, we bring together the nation’s best-in-class brands and a multidisciplinary education solution to enhance professions, guide career paths, and start new careers.

Page, Wolfberg, & Wirth
(717) 691-0100
5010 E. Trindle Road Suite #202 Mechanicsburg, PA 17050

**AAA Member Deal** – Use coupon code aaa10 to save 10% on any PWW Media publication

We know EMS from the inside out.

Legal and Consulting Services:
– Performing billing and coding audits
-Developing compliance programs
-Assessing HIPAA compliance
-Providing legal advice on business, compliance and employment matters

Innovative Products:
-Ambulance Compliance Program Toolkit
-Ambulance Service Guide to HIPAA Compliance
-Ambulance Service Model Personnel Handbook

EMS Compliance Training and Education:
– Led by PWW attorneys and consultants, abc360 is the largest and most comprehensive education event for ambulance industry billing, coding and compliance professionals.
-NAAC courses, developed and taught by PWW attorneys and consultants, are recognized nationwide as the industry’s most respected credentials for revenue cycle, compliance and privacy professionals and EMS practitioners.

The Holdsworth Group LLC
(860) 638-1800
269 Main Street Cromwell, CT 06416


EMS staffing issues, increasing call volume, decreasing reimbursement & budgets, apathetic community support and governmental leaders who don’t understand our needs. Sound familiar? As an EMS leader, you need to know how to manage and solve these problems in your EMS agency.

As some of the most sought-after EMS consultants, we coach our clients that creating a positive community image through effective marketing is the first step towards getting the recognition and funding you deserve. Conducting an assessment of your EMS system to insure that it’s operating at peak performance is the next step. The Holdsworth Group EMS consulting & ambulance consulting team is here to help. You also need access to state-of-the-industry information that you can immediately put to use in your agency. Get access to our complimentary, monthly newsletter “LEAD EMS!” now by filling out the form on the top, right-hand corner. We’ll instantly send your first issue by email.

** New Product

Exclusive look at new way to protect first responders