HIPAA and Mobile Devices: What Your Service Needs to Know

For ambulance services, HIPAA compliance is a particularly sensitive issue. Because of the sensitive nature of the health data that EMS and EMT professionals deal with on a daily basis, HIPAA Privacy and Security standards must be carefully adhered to. This issue becomes even more sensitive when you consider that most of the data collected during pre-hospital care will likely be collected, tracked, and documented on a mobile device. Laptops, smartphones, and tablets are indispensable tools for ambulance care. Most of these devices will have access to electronic health records (EHR) platforms, which will in turn be connected to the rest of a hospital’s EHR data. While mobile devices can provide convenience in life-or-death situations, they are also particularly vulnerable to the risk of a data breach. A data breach of unsecured health information can lead to serious HIPAA violations and put patient privacy at risk. The kind of health information that these devices have access to is called protected health information, or PHI. PHI is any demographic information that can be used to identify a patient. Common examples of PHI include names, dates of birth, medical information, insurance ID numbers, addresses, full facial photos, and telephone numbers, to name...

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Time to Automate

Founded in 1964, now nationally recognized, Mohawk Ambulance Service is the largest privately owned ambulance service in upstate New York. Our organization services six emergency centers, makes 56,000 trips annually and employs a team of more than 250 staff members. Eighty percent of our trips are for emergency transports where patients are unknown, in critical condition or have no identifying information. Finding fast, efficient ways to verify demographics and discover insurance coverage for these patients is imperative for our revenue cycle and our bottom line. We’ve always worked closely with our local hospitals and nursing homes to obtain information. Many standard processes have been refined over the years with checks and balances to verify coverage, screen deductibles and reduce eligibility-related rejections before claims are submitted to a payor. But our billing team knew we could do more to eliminate duplicate data entry and processing lag time. This article describes our journey to a more streamlined billing process. It includes lessons learned and best-practice recommendations for other EMS providers looking to improve staff efficiency and reduce receivables. First Stop: Real-Time Insurance Discovery The first area we tackled was insurance discovery where we had three employees stationed. We focused on our self-pay...

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Member Savings: Rugged Notebooks & More from TKK Electronics

Additional discounts are available based on volume and/or opportunity.  Please contact your TKK Electronics sales rep for more information—don’t forget to mention “Savvik”! Example Bid Units from the Savvik TKK Contract Getac B300 Fully Rugged Laptop Configuration Part #: BWJ117EMS $3,385.00 Intel i5-4300M 2.6GHz Processor, 3MB Cache 13.3” 1400 NITs QuadraClear™  sunlight readable touchscreen 4GB DDR3 RAM 500GB Hard Drive Mechanical Backlight Keyboard SuperMulti DVD 802.11ac WiFi Bluetooth PCMCIA Type II+Express Card 54/34, Smart Card eSATA/USB 3.0 (1x USB + 2x eSATA/USB) Low Temp -29C Fingerprint Reader TPM 1.2 MIL-STD 810G and IP65 certified WIN7 Pro 64-bit OS (NO RF Pass-Thru) 5 Year bumper-to-bumper warranty standard Getac Fully Rugged Tablet Configuration Part #: FLA103EMS $1,965.00 Intel i5-4300U 1.9GHz Processor, 3MB Cache 11.6″ – 800 NITs Touchscreen (Non-Digitizer) 4GB DDR3 RAM 128GB SSD Dual batteries 5MP camera 802.11AC Wireless Bluetooth   -21C cold weather operable MIL-STD 810G and IP65 certified WIN7 64-bit Pro No DVD or CD Drive 3 Year Bumper to Bumper Warranty Contact Information Mike Kirsch Toll Free: 1-888-968-6844 ext. 407 Direct Phone: 414-255-0482 mike@tkkelectronics.com Contract Details Savvik Vendor Page Payment Terms:  Net 30 days Current Contract Ends: May 23, 2017 Competitive Bid Award Detail Sheet:  Savvik Bid Award #2014-0001 Product/Service: Information Technology – Rugged Computers and Electronic Equipment Service area:  United States, Canada and International Available to:  All current Savvik and AAA members