Tag: Empress EMS

Congratulations to the AIMHI Award Winners!

Today, the Academy of International Mobile Healthcare Integration (AIMHI) celebrates the winners of the second annual AIMHI Excellence in Integration Awards at the EMS World Virtual Expo. These prestigious honors celebrate and promote high-performance, high-value EMS, its partners, and leaders.

2020 winners are:

“The 2020 Excellence in Integration Award winners represent the very best in mobile integrated healthcare. We are proud to honor these exceptional programs and individuals,” said AIMHI President Chip Decker.

This year’s winners will be celebrated at the EMS World Virtual Expo, an e-learning event that will be attended by thousands of emergency medical services professionals from around the globe.

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Academy of International Mobile Healthcare Integration (AIMHI)

The Academy of International Mobile Healthcare Integration (AIMHI) represents high performance emergency medical and mobile healthcare providers in the U.S. and abroad. Member organizations are high-performance systems that employ business practices from both the public and private sectors.  By combining industry innovation with close government oversight, AIMHI members are able to offer unsurpassed service excellence and cost efficiency.

Download the most recent AIMHI Benchmarking Report at www.aimhi.mobi.

 

NBC | ‘End of life as we know it’

From Yahoo / NBC News on July 27, 2020

At the height of the coronavirus pandemic in New York, emergency medical services Capt. AJ Briones’ teams were fielding nearly 700 calls a day, tending to numerous patients going into cardiac arrest, many others needing intubations and seeing more deaths than they ever intended to see.

“We didn’t know that would be the end of life as we know it,” Briones, 32, who works for Empress Emergency Medical Services in Yonkers, Westchester County, said. “It literally shut down the whole world.”

Now with cases down in the state, his EMS teams can sometimes catch their breath for a moment. But with cases rising rapidly around the country, Briones reflected on the virus’ devastating toll, how far New York has come and his concerns about a possible second wave in the state.

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Ambulance Crews and In-Home Care Providers Seek Collaboration

From Home Health Care News

Ambulance Crews and In-Home Care Providers Seek Collaboration—Not Competition

As hospitals continue to experience overcapacity challenges due to the COVID-19 emergency, 911 ambulance crews and community paramedics have found themselves treating more patients at home.

Historically, ambulance crews and community paramedics — both of which operate in the emergency medical services (EMS) space — have always provided some degree of care in the home setting. To do so, they’ve often worked alongside traditional home health and home care agencies, too.

“There’s been a certain amount of care [or treatment] in the home for many years,” Hanan Cohen, paramedic and director of corporate development at Empress EMS, told Home Health Care News. “On the 911 system, it’s not at all uncommon for an EMS crew to respond to a multitude of emergencies. After assessing and, sometimes, treating the person, … they may decide not to go to the hospital.”

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Stat | Treatment in Place

From Stat on June 29, 2020 by Hanan Cohen of Empress EMS and Patient Care EMS Solutions

Medicare shouldn’t make ground ambulance services take a financial hit for providing at-home care

Ever since the coronavirus pandemic began sweeping across the U.S., ambulance crews have been treating some patients at home rather than risking a hospital surge — and aren’t getting paid for it. At a time when ambulance services are on the frontlines of care, not just transport, Medicare is treating ambulances like expensive taxicabs.

Treating people in place — at the scene of a medical emergency, which can include the home, a long-term care facility, or other location — has become the expected standard of care, especially during the pandemic. Some states even mandate it. But the Centers for Medicare and Medicaid Services, which oversees Medicare payments, refuses to pay companies for the cost of providing medically necessary health care services if the patient is not transported to a hospital or other designated destination.

As a result, ground ambulance organizations that are fighting the Covid-19 pandemic on the frontlines by treating people with everything from low blood sugar to dehydration are taking a massive financial hit. And it’s coming at the worst time.

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Washington Examiner | Ambulance Services Crushed by Virus Response

Ambulance services getting crushed by being roped into virus response
By David Hogberg

Ambulance companies are suffering major financial losses in the coronavirus pandemic because of an interaction between state government regulations and Medicare payment policy.

In an effort to combat hospital overcrowding during the coronavirus pandemic, states have required ambulances to treat patients at home if possible. Yet Medicare only reimburses ambulances when they transport a patient to a hospital, and most private insurers follow Medicare’s lead. This Catch-22 has cut deeply into ambulance companies’ revenues during the pandemic.

Continue reading this article that features interviews with AAA members Empress EMS, Acadian Ambulance, and the California Ambulance Association!

The Hill | Coronavirus crisis squeezes ambulance operators

From May 19, 2020’s The Hill article by Reid Wilson

…The coronavirus crisis is putting an unexpected financial squeeze on ambulance operators, ratcheting up costs and tanking revenue even as they audibly remind people of the virus’s proliferation throughout the county…

Read the full article featuring interviews with many AAA members, including Bell Ambulance, Empress EMS, Great Falls Emergency Services, and REMSA!

NBC Nightly News | EMS workers speak out from front lines of coronavirus crisis

On April 15, NBC nightly news profiled the front line COVID-19 response in a segment featuring members Acadian Ambulance, Empress EMS, Medstar (MI), and the Fire Department of New York. Thank you to Lester Holt and Stephanie Gosk for sharing mobile healthcare’s value and perspective during the pandemic.


Emergency responders, used to trauma and danger, say it’s impossible to get used to their new reality during the coronavirus pandemic. “You’re coming to work to deal with death all day,” one New York EMS worker says.

TIME: A Day With a Paramedic Facing the Coronavirus Pandemic

Thank you to TIME for following  Empress EMS in Westchester  to shine a light on the impact of mobile healthcare in the COVID-19 pandemic.

These days, paramedics like Badgley are the first line of defense. On March 3, there was one coronavirus case in Westchester County. By April 6, there were nearly 14,000, including 197 deaths, according to the New York Times. Even though her department is not yet out of personal protective equipment (PPE), Badgley has been wearing the same N95 mask for two weeks, protecting it with a surgical mask during the day and disinfecting it at night.

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Webinar: A Report From the Front Lines of the COVID-19 Response

FREE WEBINAR

A Report From the Front Lines of the COVID-19 Response

View On-Demand Webinar

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A Report from the Front Lines – What the 911 provider for New Rochelle, NY and the largest ambulance service provider in the U.S. have learned and what you should know to protect your staff and serve your communities

Join Dr. Ed Racht, Chief Medical Officer, and Randy Strozyk, Executive Vice President Operations for Global Medical Response and Hanan Cohen, Director of MIH-CP and Jim O’Connor, Vice President for Empress Ambulance Service for a compelling webinar straight from the front lines of the COVID-19 pandemic.  The panelists will discuss workforce safety and wellness, treatment and transport changes, lessons learned, and the challenge of providing services in some of the hardest-hit areas of our country.

View Global Medical Response’s COVID-19 resource site►

Presenters:

Ed Racht, M.D.
Chief Medical Officer, Global Medical Response 

Dr. Ed Racht has been involved in Emergency Medical Services and healthcare systems for more than 30 years. He currently serves as Chair of the Texas EMS, Trauma and Acute Care Foundation, an organization that provides advocacy, strategic planning and healthcare system credentialing in the State of Texas.

Dr. Racht has been Chief Medical Officer for American Medical Response (AMR) since 2010. Prior to this role, he served as the Chief Medical Officer and Vice President of Medical Affairs for Piedmont Newnan Hospital in metro Atlanta. Dr. Racht was the first full-time Medical Director for the Austin/Travis County Emergency Medical Services System, where he spent 13 years. The System was nationally recognized in the Institute of Medicine’s Report on the state of emergency care for its collaborative approach to challenging healthcare integration issues.

Dr. Racht received his undergraduate and medical degree from Emory University in Atlanta and completed his residency at the Medical College of Virginia.

Dr. Racht is the recipient of numerous awards including being named EMS Medical Director of the Year for the State of Texas, the American Heart Association’s Paul Ledbetter MD Physician Volunteer of the Year Award and was named a “Hero of Emergency Medicine” in 2008 by the American College of Emergency Physicians. In 2015, he was the first recipient of the Joseph P. Ornato Excellence in Clinical Leadership Award, and in 2011 received the Slovis Award for Educational Excellence by the U.S. Metropolitan Municipalities Medical Director Consortium. He is also the third Inductee in the Texas EMS, Trauma and Acute Care Foundation Hall of Fame.

Randy Strozyk
Executive Vice President of Operations, Global Medical Response

Randy Strozyk has been a leader in emergency medical services for more than 40 years and is an integral part of the GMR/AMR executive team. As SVP of Executive Operations, he is engaged in our overall operations and specific areas such as internal and external integration and our event Medical Services. He has extensive experience in EMS operations and management.  He is a long time member of the American Ambulance Association and is presently the AAA Secretary. Strozyk began his career as a paramedic. He holds a Bachelor of Science degree in microbiology from Washington State University and an MBA from California State University.

Jim O’Connor
Vice President, Empress Ambulance Service

Jim O’Connor is the Vice President of Empress Ambulance of Yonkers, New York. Empress is part of the PatientCare EMS Solutions organization. He has been involved in the Emergency Medical Service (EMS) for over four decades and was one of the first paramedics in Westchester County, New York.

Empress is the contracted provider of 911 emergency medical services (EMS) for the cities of New Rochelle, Yonkers, White Plains and Mount Vernon. Empress has a staff of over 500 employees and has been operating in Westchester County since 1985. They also provide all levels of inter-facility ambulance transportation services for some of the most prestigious hospital systems in the New York metropolitan area.

Jim has been active with many EMS organizations and has held Board positions locally, regionally and on a national level. He was a founding member and first Chairman of the Westchester County Regional EMS Council and has served on the Hudson Valley Regional EMS Council, the New York State EMS Council and the American Ambulance Association in Washington, D.C.

Hanan Cohen
Director of MIH-CP, Empress Ambulance Service

Hanan Cohen is the Director of Corporate Development and Community Paramedicine at Empress EMS a large progressive regional ambulance service and EMS provider. He is a Paramedic and Community Paramedic with 30 years’ experience in EMS and Hospital Administration. His focus has been on new program design and application. He has been the administrator for multiple hospital clinical departments as well as a Level 1 Trauma Center. His EMS career has included, rural, suburban and urban EMS systems.

He has spent the past several years researching, developing and implementing MIH-CP programs at Empress EMS providing collaborative community health programs with multiple hospitals in Westchester County and New York City. He is a Certified Ambulance Compliance Officer and member of the American Ambulance Association Payment Reform Committee.

 

Empress Ambulance Service, PatientCare Logistics Solutions Team to Deliver Critical Ambulance and Healthcare Logistics Services in Greater New York  

FOR IMMEDIATE RELEASE
Media contact: Stephen Brown, Cookerly PR 404-419-9224 stephen@cookerly.com

Empress Ambulance Service, PatientCare Logistics Solutions Team to Deliver Critical Ambulance and Healthcare Logistics Services in Greater New York  

 Leading EMS provider in the Tri-State Region to leverage PatientCare’s nationwide scale and resources to extend customer service tradition more than three decades strong  

Tyler, Texas and Yonkers, New York (April 18, 2019) PatientCare Logistics Solutions (PatientCare), a leading provider of ground-based 911 emergency ambulance and other critical healthcare logistics services, has teamed with Empress Ambulance Service (Empress) in Yonkers, NY, to further support the growing needs of the Tri-State Region.

Empress provides emergency and non-emergency ambulance services with advanced life support (ALS) and basic life support (BLS) services to municipalities and hospital systems across New York’s Westchester County. Additionally, Empress operates significant ambulance services in the Bronx and Manhattan boroughs, giving the organization a strong overall footprint in Greater New York.

Empress, owned and operated for more than 30 years by the Minerva family, is managed today by brothers Mike, Dan and Matt Minerva, as well as long-time colleague Jim O’Connor. These experienced ambulance industry operators will continue to serve their established communities on a full-time basis with Empress and will leverage additional capital and technology resources available through PatientCare to expand critical ambulance services and mobile healthcare programs throughout its service area.

“We have worked very hard over many years to expand our services and infrastructure to best serve our patients,” said Empress President Mike Minerva. “In partnering with PatientCare, we are embarking on the natural next phase of our journey to become an even stronger leader in not only our existing geographies, but also in adjacent regions. Empress will continue to attract the best and brightest EMS providers, and we will use advanced technology and data to support our healthcare delivery solutions to our partner hospitals and communities.”

PatientCare plans to support Empress with best-in-class technology and resources to enhance financial back office, human resources and other critical functions. Empress, which will continue to go to market under its current brand and operate from its Yonkers location, represents more than 500 employees who transport approximately 125,000 patients per year.

“We recognize the high-quality service that Empress provides to its clients, and we are thrilled to partner with such a well-established, successful operator in the attractive Tri-State market,” said Herman Schwarz, CEO of PatientCare. “A key component of our growth plan is to partner with healthcare logistics providers like Empress which offer diverse, high-quality services to their communities and can serve as a regional foundation for future growth. We look forward to working closely with the Minerva family to advance the Empress reach and to further develop hyper-regional and national healthcare logistics platforms.”

Yonkers Mayor Mike Spano applauded the partnership: “Yonkers is the fourth largest city in New York State, and our residents demand exceptional medical care. Empress has been a trusted partner to our city for many years. I would like to congratulate the Minerva Family, the dedicated employees of Empress and PatientCare on this new partnership. I am confident the residents of Yonkers will continue to receive the highest level of 911 ambulance service in the region.”

Empress represents a significant expansion of PatientCare’s portfolio of EMS operations in a variety of geographies, from Florida’s most densely populated county to growing Midwest cities.

About PatientCare Logistics Solutions

PatientCare Logistics Solutions is a leading provider of ground-based 911 emergency ambulance services and other critical healthcare logistics solutions. Headquartered in Tyler, Texas, the company operates growing partnerships with representative customers in Florida, Texas, Indiana, California, South Dakota, Mississippi and New York. PatientCare is responsible for transporting more than 350,000 patients annually and is committed to providing compassionate quality care and service built around the needs of the patients and communities in which it serves.

About Empress EMS

Since its inception in 1985, Empress has made a firm commitment to the development of emergency medical services and quality after care transportation in New York State. Empress has concentrated its efforts towards providing state-of-the-art patient care in a personal and compassionate manner. A personal approach to doing business has proven to be successful as evidenced by a reputation that is unparalleled in the region. Empress is based in the City of Yonkers, New York and provides 911 emergency medical response to Yonkers with additional mutual aid response to neighboring communities. Additionally, Empress has emergency and non-emergency response contracts throughout Westchester County with districts, hospitals, correctional institutions and private care facilities.

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