Counselor Match Request
Employees of AAA member organizations are invited to complete the brief form below or call 847-209-8208 in order to request to be matched with an EMS-competent counselor in their local area. This replaces the previous EAP program hosted by Lifeworks.
The matching process is managed by a licensed counselor with extensive EMS experience. This professional will confirm receipt of your request for a match by phone or email within one business day. Matches will be communicated by email or phone within seven business days. Please DO NOT include any confidential medical information in the form below. If you are experiencing thoughts of self-harm, please call 911 immediately.
While the cost of the matching process is covered by AAA, all counselor fees, deductibles, and co-pays are the responsibility of the patient.