Ambulance Service Manager (ASM)

ASM_Ambulance_Service_ManagerOnline begins: Dec. 7, 2020
Onsite week 1: Jan. 24-29, 2021
Onsite week 2: Mar. 21-26, 2021
Corpus Christi, TX

For aspiring, new and experienced managers who wish to develop their leadership competencies and sharpen essential management skills, the Ambulance Service Manager (ASM) program provides a broad foundational curriculum that matches cutting edge management theory with real-life practical applications. The core faculty includes experts in the art and science of EMS management, as well as distinguished guest faculty representing current leaders in emergency medical services management. The American Ambulance Association, the leading ambulance service advocacy organization across the United States, sponsors this program.

The Ambulance Service Manager program is a certification course designed to immerse participants in an engaging learning environment. A small group of 40 participants moves together through two weeks of face-to-face instruction and experiential learning led by industry leading faculty bridged by several weeks of online discussion and group project work. Along the way, lifelong relationships are formed and a professional network is established. Kansas City has proven to be convenient and cost effective for organizations across North America and beyond.

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Communication Center Manager (CCM) Program

Online begins: Dec. 7, 2020
Onsite week 1: Jan. 24-29, 2021
Onsite week 2: Mar. 21-26, 2021
Corpus Christi, TX

In partnership with the International Academies of Emergency Dispatch
The Communication Center Manager program provides a comprehensive foundation of management and leadership practices tailored to today’s communication center leaders. Experienced faculty and motivated participants come together for two dynamic weeks of education and training, with additional online coursework. Participants come away with skills they can put to use immediately in the communication center. They also create a lifelong network of peers from organizations representing a diverse range of communication center models, including both small and large, urban and rural, and law enforcement, fire and EMS.

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Questions? Contact Sharon Conroy (sconroy@fitchassoc.com) at Fitch & Associates at 816-431-2600.