COVID-19 employee Travel FAQ

Over the last week, we have received several questions from AAA members about various COVID-19 impacts on EMS organizations.  As the infection numbers around the country are on the rise, many new issues have arisen that are posing issues with many EMS employers. Travel Orders What can I do when our employee voluntarily chooses to…

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CISA Guidance on Essential Critical Infrastructure Workers

ADVISORY MEMORANDUM ON IDENTIFICATION OF ESSENTIAL CRITICAL INFRASTRUCTURE WORKERS DURING COVID-19 RESPONSE As the Nation comes together to slow the spread of COVID-19, on March 16th the President issued updated Coronavirus Guidance for America that highlighted the importance of the critical infrastructure workforce. The Cybersecurity and Infrastructure Security Agency (CISA) executes the Secretary of Homeland…

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WEBINAR: EMS Patient Care and Operations | Monday, May 4

NHTSA Office of EMS Director Jon Krohmer, MD, will be moderating the next COVID-19 Clinical Rounds: EMS webinar, co-hosted by our partners at the HHS Office of the Assistant Secretary for Preparedness and Response. See below for more information and links to register. And be sure to access the latest COVID-19 information for EMS at…

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EMS Education Pipeline

Read as a PDF National Highway Traffic Safety Administration (NHTSA) staff prepared this summary document on the status of the Emergency Medical Services (EMS) education pipeline during a series of recent conference calls with EMS stakeholder organizations. Included is a list of national, state, and local considerations for EMS stakeholders. These considerations do not necessarily…

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2020 Medicare Reference Manual & Medicare Update Webinar

The 2020 Medicare Reference Manual and the 2020 Medicare Update Webinar are both available for purchase. Please see details below!

2020 Medicare Update Webinar

Thursday, April 30, 2020 | 2:00pm EST
Presenter: Brian Werfel, Esq.
$99 for AAA-Members | $198 for Non-Members

Join A.A.A. Medicare Consultant Brian S. Werfel, Esq. for an update on recent changes to Medicare’s coverage of ambulance services. This webinar coincides with the American Ambulance Association’s release of its 2020 Medicare Reference Manual. Brian will discuss recent changes in Medicare policy, including changes to the rules governing the enforcement of fraud and abuse, the appeals process, etc. We will also discuss Medicare’s proposed plan for the ET3 Program, the national expansion of the prior authorization model for scheduled non-emergency transports, and much more.

Of course, we will also discuss Medicare’s coverage of ambulance services during the current COVID-19 process. This will include a frank discussion of the issues related to medical necessity for the transportation of known or suspected COVID-19 patients, the coverage of transports to field hospitals and other alternative destinations, the current status of certain administrative rules like the Medicare patient signature requirement and the Notice of Privacy Practices, etc.

The session will include an extended Q&A period to address any and all questions from attendees. Purchase Webinar► 

*2020 Medicare Reference Manual Sold Separately* 


2020 Medicare Reference Manual 

$200 for AAA-Members | $400 for Non-Members
By David Werfel, Esq & Brian Werfel, Esq

The American Ambulance Association’s 2020 Medicare Reference Manual is a must-have for ambulance services that bill Medicare for transports.

Cyber Week Sale

This week only (through 12/2/16), take advantage of 25% off all AAA publications and our upcoming Webinar “I Really Can’t Stay… Managing Employee Leave” by HR Consultant, Scott Moore.

2016 Medicare Reference Manual

The American Ambulance Association’s 2016 Medicare Reference Manual is a must have for billing offices that deal with ambulance transports. Also included is the AAA’s 2015 HIPAA Guide, keep your staff up to date on patient signature requirements, levels of ambulance service, payment for ambulance services, claims processing, and much more! With margins tighter than ever, this manual will be sure to save your company money.

Medicare Reference Cover 2016 - 275px

Non-Member Price: $300.00
Member Price: $150.00

2015 Human Resources Handbook

The AAA Human Resources Policy & Procedure Toolkit is an essential resource for HR teams around the country. The AAA’s HR Handbook is designed to help keep ambulance services compliant with ever-increasing federal legal requirements for employers. This handbook can serve as an outline for your service to draft or update its own human resource policy manual. Don’t leave your service exposed, use the AAA’s HR handbook to keep your HR policies and procedures up to date.


Non-Member Price: $195.00
Member Price: $97.50

Bundle: 2015 Compliance Manual and 2014 Documentation Guide

The AAA’s 2015 Compliance Manual provides a model for ambulance services to use in developing their own compliance program. This manual can also be used to provide training and educational material to your service’s compliance team. With government regulations becoming stricter, it is crucial for your service to have a solid compliance program.

The American Ambulance Association’s 2014 Documentation Guide is designed to assist ambulance service organizations and EMS training institutions in educating their emergency medical technicians, paramedics, personnel, and students in the appropriate standards for documentation. The healthcare field demands a higher and more consistent quality of documentation and this guidebook will help your service with gathering and submitting the proper information demanded by regulatory agencies, insurance payors, and consumers.


Non-Member Price: $325.00
Member Price: $162.50

(Don’t need the full bundle? Compliance Manual and Documentation Guide are available separately for $190 (n0n-member)/$95 (member) each)

Guide to ICD-10 for Ambulance Services

Authored by experienced practitioners, the Guide to ICD-10 for Ambulance Services, is a billing department must have. The guide covers condition codes, payor specific information, ICD-9—ICD-10 crosswalk and other practical documentation and compliance information for billing and coding. This guide is an excellent tool for companies that deal with ambulance billing.


Non-Member Price: $240.00
Member Price: $120.00