Tag: Emergent Health Partners

Emergent Health Partners in 2020

Emergent Health Partners
Ann Arbor, Michigan
940 Staff | 200 Quarantined in 2020

Emergent Health Partners is a nonprofit, community-owned agency operating six ambulance services across southern Michigan: Huron Valley Ambulance, Jackson Community Ambulance, LifeCare Ambulance, Monroe Community, Lenawee Community Ambulance and Albion Community Ambulance.

Emergent Health has 900+ employees whose paramedics and EMTs provide medical 9-1-1 coverage for more than 1 million Michigan residents and respond to about 200,000 medical emergencies annually. Our dedicated teams deliver high-quality prehospital care to 14 counties and 178 municipalities in southern Michigan.

Originating as Huron Valley Ambulance, our first service was founded in 1981, operating with six ambulances. We have since grown to include five more agencies that operate 100+ ambulances in the communities we serve.

Beyond our ALS/BLS operations, Emergent Health has other specialty care including Community Paramedicine and Critical Care. We also have several Special Response Teams that include an Honor Guard, HazMat, Technical Response and Tactical EMS. We are thought-leaders in out-of-hospital emergency medicine and have built a culture based on safety, quality, compassion, and professionalism.

As an organization, we quickly stood up an Incident Command (ICS) Team to make quick, informed decisions on COVID-19 safety measures and new protocols. This structure has been key to adjusting our daily operations that mitigate the spread of COVID among patients and staff and making sure we have the PPE and resources necessary to weather the COVID pandemic.

Our HazMat and Special Pathogens Response Team Coordinator served as our Safety Officer. His expertise, along with several current and former county Emergency Managers on our team, helped us get a jumpstart on fighting the pandemic and shaping our response.

We developed special decontamination teams and streamlined processes to keep our ambulances and equipment clean. We implemented training for our staff on safety measures, and our wheelchair vans were converted to help transfer medically stable positive patients or double as decontamination crews during downtime.

Our employees and the community have been amazing. We have had many employees step up to support our operations, their fellow team members, and patients during this tough time. We have also seen steady support and donations from the community.

In Memory of Larry Anderson

With heavy hearts, the American Ambulance Association shares the passing of former board member Larry Anderson. Please see the announcement below from Ron Slagell of Emergent Health Partners.

Our thoughts are with his family, friends, and former colleagues.

Larry retired in 2006 as the CEO of LifeCare Ambulance, a company he helped found in 1983 when the community’s EMS system was in crisis.  Larry had a lengthy career before his involvement in EMS as a hospital administrator, and was also involved in the creation of Huron Valley Ambulance.
LifeCare served on the Board and Committees of many non-profit organizations including MAAS and the American Ambulance Association, where he championed that ambulance accidents should be referred to as crashes, because most are preventable.
He was committed to his community, was known as an advocate for collaboration, and was passionate about patient care and safety. His contributions to EMS and public health will be long standing well beyond the time he was with us.

Detroit News | Op-Ed: Don’t leave EMS behind in virus recovery

Don’t miss this  exceptional editorial   from Ron Slagell, CEO of Emergent Health, proud AAA member, and past president of the Michigan Association

As the COVID-19 relief funding becomes available, we ask our state leaders to use some of these funds to ensure we are paid for our work. Even before this crisis, the Medicaid reimbursement rate for ambulance services was far too low. In fact, there has not been a legislative increase in Medicaid rates in more than 20 years. Michigan’s ambulance providers are asking for a much-needed Medicaid rate increase to help us address skyrocketing costs,  if only temporarily to deal with this crisis.

40 Under 40: Brian Walls (Huron Valley Ambulance – Ann Arbor, MI)

40 Under 40 nominees were selected based on their contributions to the American Ambulance Association, their employer, state ambulance association, other professional associations, and/or the EMS profession.
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Brian Walls
Paramedic Supervisor
Huron Valley Ambulance
Ann Arbor, MI

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LinkedIn
Nominated by: Paul Hood (Huron Valley Ambulance – Ann Arbor, MI)
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Biography:

Brian Walls has worked at Huron Valley Ambulance (HVA) for 15 years working his way up from Wheelchair Van Driver to Paramedic Supervisor. Brian currently serves as a Senior Critical Care Paramedic, part-time Paramedic Supervisor, and holds the roles of Medical Officer and Coordinator for the Washtenaw County Hazmat, Special Pathogens, and Technical Rescue teams at HVA. Through Brian’s responsibilities, he has had both a local and national impact on new protocols and standards for hazmat and special pathogens. Specifically, Brian assists with public health preparedness and acts as an EMS liaison to regional healthcare partners as well as regional and state health departments.

Brian has written hazmat policy, procedures, and the Special Pathogens Response Guidebook for HVA’s special response team that has been adopted by the State of Michigan. Additionally, Brian’s leadership on the Technical Rescue Team has created an invaluable resource to surrounding communities for all aspects of technical rescue response by updating and creating state treatment protocols and medical operations.

A lifelong resident of southern Michigan, Brian graduated with a bachelor’s degree in Public Safety in 2013. Brian is a volunteer firefighter in Milan, Michigan. Brian and his wife recently welcomed their first child, Riley Ann.
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Reason for Nomination:

Brian is an outgoing and personable individual who is well liked and respected by all. Brian wears many hats at HVA which includes functioning as a Senior Critical Care Paramedic, part-time Road Supervisor, and Medical Officer and Coordinator for the Technical Rescue Team and the Hazmat teams. Brian actively works in his various roles to raise the bar in EMS. Brian puts 110% into everything he does and always maintains a positive demeanor and professional attitude. Despite being so busy, Brian is always very caring, compassionate, and thorough while performing all his duties.

Recently, Brian was tasked to prepare and establish a Special Pathogens Response Team, specifically for Ebola patient transfers. Brian researched, attended multiple trainings out of state at the National Ebola Training Education Center (NETEC) and the Center for Domestic Preparedness for Highly Infectious Diseases, and visited fire departments who transported confirmed Ebola patients in 2014.

Brian continued researching for over two years, training with his team several times a month, while obtaining feedback to develop procedures and guidelines for Washtenaw County. This resulted in Brian writing a copyrighted guidebook called, The Special Pathogens Response Guidebook that guides EMS agencies through an entire patient transfer from start to finish. This includes pre-incident planning, donning and doffing, patient transfer, communications, hand off, waste disposal, disinfection, and emergency procedures. In addition to writing the response guidebook for EMS, Brian worked with his team and the local treatment center to create a custom designed Highly Infectious Disease Unit (ambulance) that improves the safety of his crew while in Hazmat suits. This custom-built ambulance improves ventilation and temperature control, thus increasing the time crew members can be in Hazmat suits. The specially designed ambulance also minimizes the amount of hazardous material waste that needs to be collected by our local treatment center and reduces the amount of time it takes to disinfect and place the ambulance back in service.

Finally, Brian reached out to the NETEC to schedule a site assessment for EMS, which it had never done before. NETEC used HVA’s Special Pathogens Response Team and Guidebook as a pilot to establish their own site assessment algorithm to help EMS programs with a special pathogens transport around the nation.

Through his hard work and dedication, Brian has expanded HVA’s response area from only transporting in a couple counties of Michigan, to becoming the backup agency to assist all EMS agencies for the entire state of Michigan. Brian continues to work with Michigan state and local health departments in special pathogens response and preparedness.

Brian’s attention to detail and dedication to positively impact policy change are what makes him stand out in EMS.

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View all of the 2020 Mobile Healthcare 40 Under 40 Honorees

Spotlight: Barbara Bachman, Emergent Health Partners

barbara-bachman-emergent-health-partnersBarbara Bachman
Chief Financial Officer, Emergent Health Partners
Alternate Director, AAA Board
Ann Arbor, MI

Please tell us a little about yourself.

I grew up in a small town in the Upper Peninsula of Michigan. The year I graduated from high school my parents relocated to North Carolina, so I have family in both places. I am married and have four grown children, two son-in-laws, and one granddaughter. I love to bake, and Christmas is my most favorite time of year. I make about 30 different kinds of cookies which I share with my employees.

How did you come to work in the industry? How long have you been involved?

I was in public accounting for over 20 years with a large regional firm and a Big 5 firm. I then moved on to be the controller at a company that managed about 30 physician clinics in the Flint, Michigan area. From there I went to a non-profit organization that was grant-funded by the state of Michigan. They offered workforce development and online courses for high school students. They were losing their funding so I applied for a job with Huron Valley Ambulance ( in 2004 and was selected to become the CFO.

What do you enjoy most about your job?

I enjoy the variety of challenges the job presents as I oversee finance, patient billing, IT, internal and external education, human resources, and our electronic charting software.

barbara-bachman-familyWhat is your biggest professional challenge?

My biggest professional challenge early on was gaining an understanding of the business. I actually sat through an EMT course and did several third rides including staying for full 24 hour shifts. Currently our biggest challenge is find qualified trained staff.

What is your typical day like?

Extremely busy with a multitude of meetings, questions from staff and managers, employee issues, and making sure everything is completed in a correct and timely manner.

How has participation in AAA membership and advocacy helped your organization?

Prior to being on the Board, I was on the Medicare Regulatory Committee which helps keep our organization informed about the latest happenings in reimbursement.