Tag: Cataldo Ambulance

EMS Profiles | Meet Jameson Fernandez

Jameson Fernandez
Emergency Medical Technician
Cataldo Ambulance
Somerville, Massachusetts

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How did you come to be in EMS?

The light and sirens going by first caught my attention as a young child. That love only grew as I got older. I would watch and ask for all things that had to do with first responding. I loved it all, and imagined serving as police, fire or EMS when I got older. Over time during these growing years I eliminated fire and law enforcement as just not for me. EMS was the winner across the board.

I found myself at the age where I asked, ‘Self, what do you want to do?’ and, ‘What is the career of my dreams?’

The answer was EMS.

What do you love about working in EMS?

What I love about EMS is there is literally never a dull moment! Nothing day is the same, no call will ever be the same. EMS and standing orders are always evolving and trending up. We are always there when you need us.

Do you have any advice for someone considering becoming an EMT or Paramedic?

My advice is to go for it! Buckle up and enjoy one of the most rewarding career paths that can simply not be duplicated in other professions.

I recommend EMS for the skillset development. It hits such a wide variety of life lessons in just one shift. As an EMT, you’ll see the do’s and don’ts to life as a whole, and it gives you the ability to help people from the community.

You are continually educated and truly the sky is the limit in emergency medical services. Being an EMT opens so many doors in so many directions in the medical field. You can start EMS like me from fleet maintenance, where I learned about the vehicles, to a chair car, to communications and dispatch, to the road as an emergency first responder, and then on to an EMT certification. The future is full of next steps, and I’ve already done a lot. You can even get your advanced EMT, then your Paramedic then do a bridge program and go into nursing. The possibilities are endless and attainable.

Anything else you’d like to say?

EMS is the way to go. Get started!

EMS Gives Life | Help EMT Dave Find His Wife Kelly a Kidney

Help Firefighter EMT Dave Find his wife Kelly a Kidney

Help Firefighter EMT Dave Raymond find a Kidney for his wife Kelly

Dave Raymond is asking you to help him save the life of his wife, Kelly! Kelly needs a kidney transplant to live. Both Dave and their son, Christopher, are firefighter EMTs. They are committed to saving people’s lives every day. The hardest thing in the world is not being able to save Kelly on their own.  Now Dave is turning to the community and his fire service/EMS family to ask for help.

A Message from Dave Raymond

My name is Dave Raymond and my lovely wife is Kelly. I’m a Lieutenant on the Hamilton (MA) Fire Department and an EMT/ESO Manager for Cataldo Ambulance. Kelly and I have been married for 27 years and are proud parents of a son, Christopher, who is also a firefighter EMT for Hamilton Fire. Our family has a strong history of community involvement and a dedication to helping others. We are blessed with a great family and friends who are of tremendous support. Like all families, we have had obstacles to overcome and we’ve always figured it out. When Kelly’s kidneys started to fail and she was placed on the transplant waiting list in 2020, I really thought I would be her donor and everything would be okay. I have since learned that I’m not medically eligible to be a kidney donor. I never thought I would be asking for this type of help from friends, acquaintances, and even strangers, but here I am, asking for someone to be a kidney donor for my wife, Kelly. I need help to save her!

Kelly’s Medical History of Diabetes and Kidney Disease

Kelly has struggled with medical issues all her life. She has Type 1 (Juvenile) Diabetes which created many health complications. But one by one, Kelly has overcome and moved on, keeping an incredibly optimistic outlook. In 2013 she lost her leg to diabetes but has adapted very well. In 2020 her kidneys started shutting down rapidly and it was determined that she would need a kidney transplant to live. In the meantime, Kelly is doing dialysis 7 days a week to keep going. It is difficult, but we are grateful that dialysis buys her some time while we search for a donor. Many people have stepped up for Kelly and all but one has been found medically ineligible to donate. Unfortunatley the one approved donor had a major family crisis that put kidney donation on hold indefinitely. We are continuing to fight for Kelly and we know that someone will see our story and volunteer to help. When you and your family are used to helping others, it is the hardest thing to do to ask for help – but I’m asking.

“I want my mom to feel better and live without constant sickness.”

– Christopher Raymond, son, Firefighter EMT

Becoming a Kidney Donor for Kelly

This is the most important thing to know – you do not need to be a match to be a kidney donor for Kelly! If you are healthy enough to be a kidney donor, you can donate on Kelly’s behalf. Through the National Kidney Registry’s standard voucher program, you can donate a kidney to someone who is the best match to you. And because of your donation, you can give Kelly a voucher that will take her from the 100,000-person national waiting list to a National Kidney Registry living donor list. They will find her a match typically in months, instead of years. But she is only eligible for the living donor list if someone donates a kidney on her behalf. That’s why we need you.

Important Information for Potential Donors

  • Kelly is a patient at Massachusetts General Hospital in Boston which is a National Kidney Registry (NKR) member center.
  • You do not need to be a match to be a kidney donor for Kelly. If you are healthy and eligible to donate a kidney, your donation can provide Kelly with a voucher that prioritizes her for a kidney donation that is her best match.
  • You do not need to come to Boston to donate a kidney on Kelly’s behalf. You can be evaluated and donate through any of the National Kidney Registry’s 100 member centers nationwide.
  • One healthy kidney can do the work of two and donors can live a full, healthy life with only one kidney. Kidney transplant surgery is very safe with a short hospital stay and fairly quick recovery times.
  • There is no financial burden for donors. Kelly’s insurance pays for all medical testing, evaluation, and surgery. NKR’s Donor Shield program provides reimbursement for lost wages, travel, and lodging.
  • There are supports and protections available for living donors as well as mentoring by someone who has been a living kidney donor. In the unlikely event that a kidney donor needs a kidney transplant in the future, they will be prioritized on the living donor list.
  • EMS Gives Life will provide support to potential donors, from considering donation through the donation process.
  • There is no commitment to learn more.
  • All inquiries are held in complete confidence by EMS Gives Life.

Would you consider being Kelly’s kidney donor?

Good news…

You don’t need to be an exact match to be a donor for Kelly!

If you’re healthy enough to donate a kidney, you can be a donor on Kelly’s behalf!

  • You can do testing, evaluation, and surgery at a hospital close to home and on your schedule.
  • You will get cost reimbursement for lost wages, travel, and lodging.
  • You will be prioritized for a kidney donation in the unlikely event that you need a kidney transplant in the future.
  • You can receive mentoring from a living kidney donor.

The National Kidney Registry’s Donor Shield and the National Kidney Donation Organization provide resources and supports to living kidney donors. And EMS Gives Life will be with you, every step of the way!

Sign Up to be a Kidney Donor for Kelly

Take the first step to start the screening process and request a mentor.  There is no commitment to exploring the idea of being a kidney donor.

Click here

Learn More about Kidney Donation

Click here to learn more about living kidney donation, donor resources, and best practice approaches to donating your kidney to a specific recipient.

EMS Gives Life | Help EMT Dave Find His Wife Kelly a Kidney

Help Firefighter EMT Dave Find his wife Kelly a Kidney

Help Firefighter EMT Dave Raymond find a Kidney for his wife Kelly

Dave Raymond is asking you to help him save the life of his wife, Kelly! Kelly needs a kidney transplant to live. Both Dave and their son, Christopher, are firefighter EMTs. They are committed to saving people’s lives every day. The hardest thing in the world is not being able to save Kelly on their own.  Now Dave is turning to the community and his fire service/EMS family to ask for help.

A Message from Dave Raymond

My name is Dave Raymond and my lovely wife is Kelly. I’m a Lieutenant on the Hamilton (MA) Fire Department and an EMT/ESO Manager for Cataldo Ambulance. Kelly and I have been married for 27 years and are proud parents of a son, Christopher, who is also a firefighter EMT for Hamilton Fire. Our family has a strong history of community involvement and a dedication to helping others. We are blessed with a great family and friends who are of tremendous support. Like all families, we have had obstacles to overcome and we’ve always figured it out. When Kelly’s kidneys started to fail and she was placed on the transplant waiting list in 2020, I really thought I would be her donor and everything would be okay. I have since learned that I’m not medically eligible to be a kidney donor. I never thought I would be asking for this type of help from friends, acquaintances, and even strangers, but here I am, asking for someone to be a kidney donor for my wife, Kelly. I need help to save her!

Kelly’s Medical History of Diabetes and Kidney Disease

Kelly has struggled with medical issues all her life. She has Type 1 (Juvenile) Diabetes which created many health complications. But one by one, Kelly has overcome and moved on, keeping an incredibly optimistic outlook. In 2013 she lost her leg to diabetes but has adapted very well. In 2020 her kidneys started shutting down rapidly and it was determined that she would need a kidney transplant to live. In the meantime, Kelly is doing dialysis 7 days a week to keep going. It is difficult, but we are grateful that dialysis buys her some time while we search for a donor. Many people have stepped up for Kelly and all but one has been found medically ineligible to donate. Unfortunatley the one approved donor had a major family crisis that put kidney donation on hold indefinitely. We are continuing to fight for Kelly and we know that someone will see our story and volunteer to help. When you and your family are used to helping others, it is the hardest thing to do to ask for help – but I’m asking.

“I want my mom to feel better and live without constant sickness.”

– Christopher Raymond, son, Firefighter EMT

Becoming a Kidney Donor for Kelly

This is the most important thing to know – you do not need to be a match to be a kidney donor for Kelly! If you are healthy enough to be a kidney donor, you can donate on Kelly’s behalf. Through the National Kidney Registry’s standard voucher program, you can donate a kidney to someone who is the best match to you. And because of your donation, you can give Kelly a voucher that will take her from the 100,000-person national waiting list to a National Kidney Registry living donor list. They will find her a match typically in months, instead of years. But she is only eligible for the living donor list if someone donates a kidney on her behalf. That’s why we need you.

Important Information for Potential Donors

  • Kelly is a patient at Massachusetts General Hospital in Boston which is a National Kidney Registry (NKR) member center.
  • You do not need to be a match to be a kidney donor for Kelly. If you are healthy and eligible to donate a kidney, your donation can provide Kelly with a voucher that prioritizes her for a kidney donation that is her best match.
  • You do not need to come to Boston to donate a kidney on Kelly’s behalf. You can be evaluated and donate through any of the National Kidney Registry’s 100 member centers nationwide.
  • One healthy kidney can do the work of two and donors can live a full, healthy life with only one kidney. Kidney transplant surgery is very safe with a short hospital stay and fairly quick recovery times.
  • There is no financial burden for donors. Kelly’s insurance pays for all medical testing, evaluation, and surgery. NKR’s Donor Shield program provides reimbursement for lost wages, travel, and lodging.
  • There are supports and protections available for living donors as well as mentoring by someone who has been a living kidney donor. In the unlikely event that a kidney donor needs a kidney transplant in the future, they will be prioritized on the living donor list.
  • EMS Gives Life will provide support to potential donors, from considering donation through the donation process.
  • There is no commitment to learn more.
  • All inquiries are held in complete confidence by EMS Gives Life.

Would you consider being Kelly’s kidney donor?

Good news…

You don’t need to be an exact match to be a donor for Kelly!

If you’re healthy enough to donate a kidney, you can be a donor on Kelly’s behalf!

  • You can do testing, evaluation, and surgery at a hospital close to home and on your schedule.
  • You will get cost reimbursement for lost wages, travel, and lodging.
  • You will be prioritized for a kidney donation in the unlikely event that you need a kidney transplant in the future.
  • You can receive mentoring from a living kidney donor.

The National Kidney Registry’s Donor Shield and the National Kidney Donation Organization provide resources and supports to living kidney donors. And EMS Gives Life will be with you, every step of the way!

Sign Up to be a Kidney Donor for Kelly

Take the first step to start the screening process and request a mentor.  There is no commitment to exploring the idea of being a kidney donor.

Click here

Learn More about Kidney Donation

Click here to learn more about living kidney donation, donor resources, and best practice approaches to donating your kidney to a specific recipient.

EMS Week Featured Service | Cataldo Ambulance

Cataldo Ambulance
Somerville, Massachusetts
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Meet Cataldo Ambulance

Cataldo Ambulance Service was founded in 1977, and serves Eastern Massachusetts, providing 911 emergency response and EMD services, non-emergency ALS, BLS, and chair car transportation, and EMS education and training. In 2019 Cataldo was awarded the first license in Massachusetts for mobile integrated healthcare (MIH), and in 2020, was selected as a Massachusetts provider for the innovative new ET3 initiative. Cataldo is proud to have 800 staff and a fleet of 99 ambulances and 6 SmartCare Mobile Integrated Healthcare vehicles.

The Cataldo Ambulance COVID-19 Response

It was early on during the Massachusetts State of Emergency that the local healthcare community realized the value of having mobile integrated healthcare resources available to support assessing and testing patients, as well as managing mildly symptomatic COVID+ patients at home. Our SmartCare MIH team was suddenly in high demand and actively supporting efforts for many major hospitals and healthcare organizations throughout the Greater Boston area.

The Cataldo Ambulance Leadership Perspective

“I have never been more proud of our staff. Our front line responders continue to step up and support our communities with the highest level of professionalism and clinical excellence imaginable. Our Communications Center and support staff are equally impressive in their dedication and commitment.”
Diana Cataldo, Founder

Frontline Voices from Cataldo Ambulance

“When that 911 call comes in, it’s pretty important that it gets handled the right way and the right level of support is deployed. Those critical seconds spent fielding a call can make all the difference in the outcome for a patient.”

Tim Gorman, Emergency Medical Dispatcher

“I started out as an EMT.  Now I’m a Paramedic, sharing what I’ve learned in the field with others. I absolutely believe that what we do every day makes a difference to the people we serve.”

Ryan Kelley, Paramedic

How Cataldo Ambulance Celebrates EMS Week

Our organization will acknowledge EMS Week in May, but our formal celebration will be when we can be together in August. This coincides with our 43rd anniversary,  gives us something to look forward to and will allow us to share our appreciation with more of our team, and hopefully, in a less stressful environment.

Spotlight: Ron Quaranto, Cataldo Ambulance

ron-quaranto-photoRon Quaranto
Chief Operating Officer, Cataldo Ambulance Service
Vice President, Massachusetts Ambulance Association
AAA Board, Director Region 1
Somerville, MA

Tell us a little about yourself, please.

I grew up in Natick, Massachusetts and graduated Natick High School in 1988. I am married and have two children; my daughter, Courtney, is 19 and my son, Justin, is 16. I like to exercise. I enjoy hockey, which I play two days a week, and I run 3–4 days a week.

How did you come to work in the industry? How long have you been involved?

In 1989, I began my career at Chaulk Ambulance in Natick, Massachusetts as a chair car driver while taking their EMT course. I worked as an EMT for many years and became a base Supervisor. I went to Paramedic School in 1994, and was certified as a Nationally Registered Paramedic in 1995. I then became a Field Supervisor for AMR and quickly moved up the ranks to Director of Operations overseeing operations from Boston to Worcester. In 2006 I moved over to Cataldo Ambulance Service, where I am currently employed as their COO.

What do you enjoy most about your job?

I enjoy helping people. I like being in my position to help our staff, especially assuring they have the necessary tools and skill set to treat our patient to the best of their ability. I have always enjoyed being in Operations because you never know what the day is going to throw at you. I enjoy staying busy.

What is your biggest professional challenge?

I would say at this time one of the biggest professional challenges I have is making sure we have enough staff to service our patients and accounts to the best of our ability. I also find it challenging to stay connected to our 825 employees spread out over 20 base locations. I feel that staying in touch with employees and having regular face time and good communication with the staff is critical.

What is your typical day like?

My typical day is making sure all departments that report to me have the tools they need to perform their assigned responsibilities. I never have a day where I find I have nothing to do. Follow-through is a priority to me, so making sure tasks are complete and we are responsive to our employees and customers is paramount. I am always looking ahead to see what we can do to raise the bar and become a better service.

How has participation in AAA membership and advocacy helped your organization?

Participation in the AAA has helped me and our service tremendously. Having access to the resources provided by the AAA as well as having the network of EMS professionals to reach out to share best practices has been extremely valuable to me.

Cataldo Ambulance’s Ron Quaranto on Mobile Integrated Health

As a current mobile integrated health provider, we recognize the values of an MIH program which most importantly provides quality patient care to those in need, often in the comfort of their own homes. This is often done under the direction of the patient’s primary care physician in conjunction with the patient’s healthcare team. This allows for the patient to maintain their quality of life while receiving the medical attention they need—and ultimately reducing the healthcare expenses of hospitalization.

Ron Quaranto
COO, Cataldo Ambulance Service

“Save Lives, Not Seconds” member editorial

Don’t miss the fantastic member-written editorial, Save lives, not seconds, in Wednesday’s Boston Globe. Submitted by Cataldo Ambulance’s Tom Kimball, it gets to the heart of many issues with using response times as the only performance metric. (Emphasis below is ours.)

Many cities and towns in Massachusetts still judge the performance of their ambulance services using metrics like response times, which can miss the point. An additional two minutes waiting for an ambulance will rarely make a difference for a trauma patient facing emergency surgery that may take hours.

Patient outcome is a more valuable measure of whether a medical service is doing right by people. In many areas of health care these days, it is the gold standard, a key factor in determining how much insurance companies pay service providers. Changing the terms of ambulance companies’ contracts to make good patient outcomes the goal could greatly improve the quality of medical care across the state — and save lives.

Read the full editorial over at the Boston Globe. 

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