Three ambulance leaders with diverse backgrounds share innovative tips for financial sustainability in this fast-paced one hour webinar. From insurance captives to employee engagement to data-driven decision-making, Jamie Pafford-Gresham, P. Sean Tyler, and Wayne Jurecki will lend their unique perspectives on ways to keep service rolling during these extraordinarily challenging times.
…The coronavirus crisis is putting an unexpected financial squeeze on ambulance operators, ratcheting up costs and tanking revenue even as they audibly remind people of the virus’s proliferation throughout the county…
Bell Ambulance was founded in 1977. We proudly serve the community in southeast Wisconsin with 8 stations, 67 ambulances and almost 400 employees. We provide care on both 911 emergencies and interfacility transports and we have providers licensed from EMT to Critical Care Paramedic. We also provide EMS support for some of the largest festivals and sporting events in the State of Wisconsin. Our EMS staff are supported by an EMD Communication Center which has been honored as an Accredited Center of Excellence by the International Academies of Emergency Dispatch.
The Bell Ambulance COVID-19 Response
The COVID 19 Pandemic only confirmed what we have always known, we have a fantastic team of EMTs and Paramedics! Our crews continue to provide the same excellent patient care while protecting themselves and their patients. While we have not seen as large an outbreak as some other areas, we have treated many patients for COVID 19. What we did not fully anticipate was the large number of patients with COVID 19 who would be unable to get to their essential appointments, such as dialysis, by their usual means. In response to the pandemic, we have activated our Advanced Infectious Disease Team and they have been supporting our community by providing transportation for these individuals while they are in quarantine as well as responding to other calls for COVID 19.
The Bell Ambulance Leadership Perspective
“Milwaukee is a very diverse community, and has many of the challenges faced by larger cities. Our staff care for the people of Milwaukee and southeast Wisconsin with professionalism, dignity, and confidence. We are proud of them every day.”
Chris Anderson, Director of Operations
Frontline Voices from Bell Ambulance
“EMS is important because it’s bigger than us… not everyone can do it, and it’s one of the most selfless professions that a person can do. I take pride in being able to provide emergency care for others and their family as if they were my own.”
Stephanie Walmsley, CCEMTP/QA Officer
“Being first point of contact makes us educators of the community.”
Westin Knigge, EMT Crew Chief
How Bell Ambulance Celebrates EMS Week
This year we will be celebrating while doing our best to maintain social distancing. Our community has been very supportive of front-line healthcare workers and we, in turn, want to support local businesses in our community during this difficult time. So we are working with local restaurants to coordinate curbside meals for our crews during EMS Week.
Thank you to PEW Stateline journalist Michael Ollove for taking the time to learn about EMS economics from AAA Payment Reform Chair Asbel Montes and Professional Ambulance Association of Wisconsin President Chris Anderson.
Stay-at-home orders have paused many activities that resulted in emergency calls, such as traffic accidents and shootings, said Chris Anderson, director of operations for Bell Ambulance in Wisconsin. As for non-emergency transportation, many people want to avoid health facilities now if they can, he said.
Asbel Montes, a senior vice president with Acadian Companies, a Louisiana-based firm operating 500 ambulances in Louisiana, Mississippi, Tennessee and Texas, said emergency calls have dropped by 30% and non-emergency calls by 70%.
40 Under 40 nominees were selected based on their contributions to the American Ambulance Association, their employer, state ambulance association, other professional associations, and/or the EMS profession.
Director of Operations
Bell Ambulance, Inc.
Chris has been Operations Director for Bell Ambulance since March of 2008.
Chris became an EMT in 1999 and a Paramedic in 2004. Chris’s entire EMS career has been spent in Milwaukee, beginning with two years of full-time ambulance work, followed by various supervisory and management roles which led to his current position. In this capacity, Chris oversees all aspects of the operations of the company, from licensed ambulance personnel, maintenance of the fleet and facilities, to supplies, and equipment. Chris enjoys working with other EMS leaders to further the interests of this unique industry.
Chris is the President of the Professional Ambulance Association of Wisconsin, having first been elected to the board in 2011, where he strives to increase the quality of EMS in Wisconsin. In 2017, Chris was appointed by Governor Scott Walker to the Wisconsin EMS Board, where he was recently elected Secretary.
Reason for Nomination:
Chris is currently serving as Secretary on the State of Wisconsin EMS board where they provide recommendations directly to the Department of Health Services on general EMS issues either assigned by legislation or raised by members of the public. Chris was instrumental in negotiating Bell Ambulance’s contract with the City of Milwaukee. Chris works tirelessly to maintain and strengthen the public relationships with government agencies and special event organizations.
The J. Walter Schaefer Award is given annually to an individual whose work in EMS has contributed positively to the advancement of the industry as a whole. Dr. John Becknell has achieved this honor for his lifelong commitment to improving the health and wellness of mobile healthcare professionals.
Robert L. Forbuss Lifetime Achievement Award
Dr. John Russell
The Robert L. Forbuss Lifetime Achievement Award is named in honor of the first Executive Director of the American Ambulance Association. It recognizes a volunteer leader who has made a significant long-term impact on the association. your decades of service, commitment, and dedication to the private ambulance industry, the AAA, and its members. Dr. John Russell has achieved this through his many years of service to the AAA as a volunteer leader.
These awards are bestowed by the President to volunteer leaders who have shown commitment to the advancement of the AAA, above and beyond the call of duty.
The American Ambulance Association is proud to honor Wayne Jurecki with the 2019 President’s Award. Wayne is being honored for his servant leadership and consummate professionalism, and commitment to the AAA.
The American Ambulance Association is proud to honor Gibson McCullagh with the 2019 President’s Award. Gibson is being honored for his service as a rising mobile healthcare leader who will help shape the future of our industry.
2019 Affiliate of the Year
The American Ambulance Association (AAA) is proud to award Stryker with the 2019 Affiliate of the Year Award. Stryker has achieved this honor through their ongoing support of AAA’s educational programs and events.
EMS Partnership of the Year
The Savvik Foundation
The EMS Partnership of the Year Award is given to an organization or individual whose collaboration with the AAA enhances educational programs, legislative priorities, and/or member benefits. The Savvik Foundation has achieved this honor by developing a grant program for small providers to receive cost collection education.
Distinguished Service Award
Aidan V. Camas
AAA Manager of Federal & State Government Affairs Aidan V. Camas is receiving a 2019 Distinguished Service Award in recognition of his dedication and commitment to the AAA’s advocacy efforts.