Tag: affiliate

Lytx | Free Fleet Webinar January 28

Sponsored Content from Lytx

Protect Your Brand, Bottom Line and Gain More Visibility into Your Fleet with More Than Just a Map
Free Webinar January 28 at 2:00 ET

Savvy contractors know that GPS fleet management solutions are key for maximizing productivity, efficiency, safety, customer satisfaction, and more. In today’s modern world, they are adding new technology to take those benefits to the next level. Learn how the Lytx Fleet Tracking Map provides immediate fleet activity including geo-fencing, fuel economy, how to calculate stops in a day, and route.

Register Free

Lexipol In 2020


Lexipol
Frisco, Texas

Lexipol is a comprehensive risk management solution for public safety and local government. We use content and technology to create safer communities and empower the individuals and organizations that serve them. 2020 has presented the communities we serve with unprecedented challenges–pandemic, fires, hurricanes, civil unrest and more–and we, as an organization, went into overdrive to provide solutions. These initiatives included our free Corona Virus (COVID-19) Learning & Policy Center, which provides free COVID-19 policies, course and training tools for individuals and organizations. We also hosted a hugely popular and powerful webinar, First Responders, Stress Management and Coronavirus, presented by Mike Taigman. We also featured timely and important coverage across our media properties, including EMS1’s Coronavirus (COVID-19) Special Coverage section.

Visit our website: https://www.lexipol.com

Cindy Elbert Insurance Services, Inc. In 2020


Cindy Elbert Insurance Services, Inc.
Peoria, Arizona

Cindy Elbert Insurance Services has been providing insurance services to ambulance companies nationwide since 1982. We understand the impact the pandemic is having on our essential mobile healthcare industry. These are trying times. Thank you for your commitment and dedication. Thank you for your compassion, collaboration and courage. EMS are everyday heroes. During these uncertain times, our priority has been to listen passionately and to provide exceptional insurance support to respond to our ambulance service customer’s insurance needs, concerns and questions. We are all in this together. We are here for you. Thanks for being here for us.

Visit our website: http://www.ambulanceinsurance.com

Quick Med Claims In 2020


Quick Med Claims
Pittsburgh, Pennsylvania

Quick Med Claims (QMC) is proud to be a trusted revenue cycle management partner to the ambulance industry. We provide billing and consulting services to air and ground ambulance providers with the goal of compliantly maximizing reimbursement for every trip.

In the second week of March 2020, QMC transitioned more than 300 team members from seven offices across the country to ‘work-at-home’ status and without service interruptions!

With our team in place, we immediately focused on meeting Pandemic-related operations and communication challenges.

QMC’s Leadership monitored the situation and reported out critical national and state-specific Public Health Emergency alerts to our team members. Our Operations Team halted balance billing for our clients who had accepted CARES Act stimulus funds and identified trips where verified uninsured COVID-positive patients could be submitted to the Uninsured Patient Payment Program for payment.

Our Communications Plan provided real-time guidance to providers through various platforms, including: e-mail bulletins, Live Q&A Webinars, a COVID-19 Resource Center accessible from our website, and a dedicated email address at COVIDHELP@quickmedclaims.com for assistance with any Pandemic-related issues.

“QMC Cares” became our theme as we banded together as one in a concerted effort to assist our clients and their team members with unwavering support for those who sacrifice daily on the front lines of this global emergency.

Visit our website: http://www.QuickMedClaims.com

FERNO In 2020


FERNO
Wilmington, Ohio

FERNO is the global leader in pre-hospital emergency care solutions serving emergency services, fire rescue, mortuary, industrial safety, police, and the United States military. We serve more than 100 countries and have partnered with services, caregivers, safety and regulatory agencies, and customers globally to create a new vision for the delivery of emergency care. FERNO is committed to modernizing EMS systems by integrating products that maximize safety for caregivers and patients alike.

To support our customers across the globe during the pandemic, FERNO leveraged long-standing partnerships to help promote safety for front-line healthcare workers. FERNO products such as the Cot Patient Shield, Oxygen & Airway products, ventilator parts, hand sanitizer, face shields and other PPE became more important than ever to front-line EMS. Partnering with VRpatients for online virtual EMS training has also addressed EMS staffing and training needs during COVID.

Other products in the FERNO portfolio such as evacuation stair chairs, stretchers, litters, litter arms and the iNTRAXX system have been heavily used to support hurricane and flooding evacuation efforts.

For more information, visit www.FernoEMS.com or call 877-733-0911 to learn more and help us transform emergency care.

Visit our website: https://www.fernoems.com

Distance CME | Deer Accidents: What EMS Should Keep in Mind

Sponsored content from affiliate member Distance CME

Deer Accidents: What EMS and Ambulance Providers Should Keep in Mind

Wondering which state has the highest incidence of deer accidents in the U.S.?
West Virginia, followed by Montana and Pennsylvania, according to a State Farm Insurance report. Deer collisions increase from October through December, which includes elk and moose.

Car crashes caused by deer accidents account for up to about 200 fatalities per year and 10,000 injuries, according to West Bend Insurance Divisions.

Continue Reading

Medicaid Replacement Plans

Medicaid billing in emergency medical services is unavoidable. From trauma trips to non-emergency transports, ambulance providers face a multitude of hurdles when trying to identify, verify and bill the correct payor for Medicaid patients. Guesswork is often used instead of real-time insurance verification.

This can be especially true when commercial payors such as United Healthcare and Blue Cross Blue Shield manage the Medicaid plan, commonly termed Medicaid Replacement Plans. This article provides four valuable tips for successfully processing EMS claims when a Medicaid Replacement Plan is involved.

The Challenge for EMS Billing: Benefits Verification

Just as commercial payers see growth opportunities in managing Medicare Advantage (MA) plans, they are also overseeing hundreds of Medicaid programs. According to the annual CMS-64 Medicaid expenditure report, in federal fiscal year (FFY) 2016, Medicaid expenditures across all 50 states and 6 territories exceeded $548 billion, with nearly half of all spending now flowing through Medicaid managed care programs. On average 54.67% of Medicaid dollars are spent on managed care, whether to manage the transition or fund plans. This ranged from 97.9% in Puerto Rico, down to 12.1% in Colorado.

A single trip may have Medicaid benefits, but also managed by United Healthcare or another third-party commercial payer. The result? Blended coverage for Medicaid patients and confusion for providers.

Four Tips to Expedite Medicaid Verification

 When checking benefits for Medicaid patients, carefully review the standard eligibility response. Payors usually note benefit management by a commercial payer in the response, but there is no consistency in format or location. The Medicaid Replacement Plan notification may be placed at the top, middle or very bottom of the file. Furthermore, unnecessary additional information may be provided by the payor causing more confusion and time delays for EMS billers. For example, Cigna often includes dental, pharmaceutical and other specialty coverage details even though this information is never required for ambulance trips.

To avoid reimbursement delays with Medicaid Replacement Plans, implement the following four tactics:

Ask the eligibility vendor to place replacement plan information at the top of the file. If notification is placed in the same location and in the same format for every eligibility response, billers save time searching for coverage.

  1. Request that only pertinent coverage for the claim be included in the eligibility notification. If this is not possible, ask the payer to prioritize eligibility information by placing only the relevant coverage at the top.
  2. Take time to check and verify eligibility up front. Ensuring a clean and correct claim saves EMS providers back-end expense and expedites reimbursement due to fewer payor rejections and denials.
  3. Ask your EMS software vendor to integrate eligibility checking directly in your system’s workflow for real-time access during the pre-bill and billing processes. Technology integration saves billing time by eliminating the need to access and enter data into an outside payor portal or insurance discovery application.

Numerous EMS providers struggle with insufficient billing staff to manage claims. Take every step possible to streamline efforts and reduce duplicate work due to denied or rejected claims. When checking eligibility, proper identification and billing of Medicaid Replacement Plans is an essential step.

About the Author:
Stacey Bickford is the Operations and Client Coordinator at Payor Logic. She has been involved with medical billing since a teenager with prior experience in data entry, billing and office management for physicians’ practices, hospitals and especially EMS agencies. Prior to joining Payor Logic in 2016, Stacey started with ZOLL in 2008 as a support technician moving to Product Manager of RescueNet Billing through 2016.

In her free time, Stacey enjoys travelling with her family, Michael and their dogs Benjamin and Poncho. They’ve visited 21 states in the last 15 months! She loves hiking, gardening and being outdoors as much as possible.

 

Protecting EMS and What That Means

I have been seeing a lot of chatter on social media and reading quite a bit about ambulance services issuing ballistic vests and providers being allowed to arm themselves. Looking at the available data, consider the following:

  • 67% (95% CI = 63.7%–69.5%) of respondents reported that either they or their partner had been cursed at or threatened by a patient;
  • 45% (95% CI = 42.4%–48.3%) had been punched, slapped, or scratched and 41% (95% CI = 37.9%–43.7%) were spat upon;
  • Four percent (95% CI = 2.8%–5.0%) of the respondents reported that they or their partner had even been stabbed or involved in an attempted stabbing; and
  • 4% (95% CI = 2.5%–4.8%) reported being shot or involved in a shooting attempt by a patient.” (Oliver & Levine, 2014, para. 22).

When looking at the survey results, specifically the low percentages of violent activities, it would appear that such protections are not needed. However, I cannot support the notion that a provider feels that where they work this protection is essential to them. I think a closer, more current look with a larger sample will create a better perspective. This study is relatively small and would be better served if the questions were more focused.

When it comes to “arming EMS Providers” I do think we are far from that. To arm EMS Providers would certainly require specific training, educational classes, and buy in from legislators.

Consider what happens if I defend myself. Am I now obligated to treat the person I’ve harmed? Would I, should I, be held to the same standard of trying to deescalate a situation as the police? With the absence of training and ambiguity of the legal system, I do not think arming EMS providers at this point is the answer.

To me, we need better education, better perceptions from the general public, and most of all a unified EMS front at the national level that is tasked with moving our industry toward the 22nd century.

______

Scott F. McConnell is Vice President of EMS Education for OnCourse Learning and one of the Founders of Distance CME. Since its inception in 2010, more than 10,000 learners worldwide have relied on Distance CME to recertify their credentials. Scott is a true believer in sharing not only his perspectives and experiences but also those of other providers in educational settings.

References

Oliver, A., & Levine, R. (2014). Workplace Violence: A Survey of Nationally Registered Emergency Medical Services Professionals

 

Affiliate Member Pledge Campaign

Affiliate (vendor) members sustain the American Ambulance Association through their generous sponsorship and support. Please complete the form below to share with AAA your Capital Campaign pledge as well as your sponsorship involvement.

Need help deciding on a sponsorship level or package? Contact Colleen Crowley at ccrowley@ambulance.org.

Ambulance services interested in contributing to the Capital Campaign, please visit this page.

Capital Campaign + Sponsorship Pledge

  • Capital Campaign Pledge

  • How should this pledge be acknowledged? Ex: "John Smith" OR "Jane Jones, Acme Company" OR "Acme Company"
  • Does your generous contribution originate from you personally, or your organization?
  • Sponsorship

  • Not sure? Contact Colleen Crowley at ccrowley@the-aaa.org after submitting this form for package options based on your level of sponsorship commitment.
  • Comments

  • Any comments or special instructions?
  • This field is for validation purposes and should be left unchanged.