AAA Revenue Cycle (AAARC) 7: Compliance & Refunds: Lessons from Shakespeare
Provides 1 credit toward the American Ambulance Association Ambulance Revenue Cycle Management Specialist (ARCMS) certificate.
Session 7a Compliance Overview
Compliance is central to a billing office function. Topics include OIG, HHS, and CMS oversight, audit readiness, PHI/HIPAA protections, and practical risk management steps for billing teams. Participants will leave with strategies to strengthen compliance culture, and safeguard their organizations from costly errors.
Session 7b To Refund or Not To Refund?
Framed with the creativity of the Bootcamp’s Payer grouping and using a Shakespeare metaphor, this session examines refunds by payer groups, framing refunds as a crucial part of compliance and providing management strategies to process refunds and tips to prevent them.
Participation satisfies Compliance & Refunds: Lessons from Shakespeare of the AAA Revenue Cycle (AAARC) certificate.
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