The American Ambulance Association is excited to announce the release of the updated 2019 Human Resources Manual. During this webinar, the AAA’s HR and Operations Consultant, Scott Moore, will cover the important changes to the HR Manual based upon the legal and other regulatory developments that have occurred around the country since the 2018 edition was published. The updated HR Manual includes the addition of numerous practice notes intended to provide EMS leaders with a more practical understanding of the legal principles that necessitate much of the language found in many of the sample policies in the HR Manual. Additionally, the practice notes provide suggestions for EMS agencies to better insulate the organization from legal liability. Attendees will have all of the information they need to ensure that they can meaningfully maximize the benefit of the using the AAA’s 2019 Human Resource Manual.