2016 AAA Award Winners Announced

The AAA is proud to announce this year’s award winners. Awards will be presented at the AAA Annual Conference and Tradeshow Awards Reception on Tuesday, November 8, 2016. Please join us in congratulating the winners.

J. Walter Schaefer Award

Randy Strozyk, American Medical Response

The J. Walter Schaefer Award is given annually to an individual whose work in EMS has contributed positively to the advancement of the industry as a whole. Randy has achieved this through his tireless dedication and service to the industry and his role in elevating the association and its members to national prominence.

Robert L. Forbuss Lifetime Achievement Award

Julie Rose, Community Care Ambulance

The Robert L. Forbuss Lifetime Achievement Award is named in honor of the first Executive Director of the American Ambulance Association. It recognizes a volunteer leader who has made a significant long-term impact on the association. Julie has held numerous leadership positions in the AAA including Membership Committee Chair, Region III Director and Alternate Director. Julie has worked tirelessly to get members of her Region to join the AAA, knowing that it is important to participate in the national organization to be part of the team finding solutions to today’s challenges in EMS.

President’s Award

Jon Howell, Huntsville Emergency Medical Services, Inc. (HEMSI)
Asbel Montes, Acadian Ambulance Service
David Tetrault, St. Francois County Ambulance District

These awards are given by the President to volunteer leaders who have shown commitment to the advancement of the AAA above and beyond the call of duty. This year the three outstanding volunteers represent tireless work on behalf of the AAA.

Jon Howell has served as the chair of the AAA’s nominating committee for 4 years and in that time has worked to grown the involvement of our members to participate in the AAA nominating and election process.  Asbel Montes has worked tirelessly as Co-Chair of the Payment Reform Committee, and David Tetrault has served as a Region IV Board or Director as well as an active participant on the Membership and Education Committee.  AAA President Hall was quoted as saying, “this award is given by the sole discretion of the President of the AAA and I cannot think of three more deserving individuals than Jon, Asbel and David.  No matter what I have asked them to do for the AAA, they have taken on the task with determination, commitment and a level of servant leadership rarely seen anymore.”

Distinguished Service Award

Brian Choate, Solutions Group
Kathy Lester, MPH, JD, Lester Health Law & AAA Healthcare Consultant
Scott Moore, Esq., EMS Resource Advisors LLC & AAA Human Resources Consultant
Brian Werfel, Esq., Werfel & Werfel, PLLC & AAA Medicare Consultant

The American Ambulance Association (AAA) is proud to award Brian Choate, Kathy Lester, Scott Moore, and Brian Werfel with 2016 Distinguished Service Awards.

The Regional Workshop team worked countless hours to create the content for the four compliance, billing and reimbursement policy workshops that were presented throughout the country. The workshops were designed to help all types of services structure their billing departments more maximum efficiency and integrity.

It is for this dedication of the team members to the AAA that we are proud to recognize Brian Choate, Kathy Lester, Scott Moore, and Brian Werfel with the 2016 Distinguished Service Award.

Partner of the Year Award

National Association of Emergency Medical Technicians (NAEMT)

The Partner of the Year Award is given to an EMS partner whose collaboration with the AAA enhances educational programs, legislative priorities and/or member benefits. This pas year the NAEMT has partnered with the AAA on numerous projects including Medicare Relief, EMS Compass and most recently issues a joint statement regarding Payment Reform Policies for EMS.

Affiliate of the Year Award

AVESTA

The American Ambulance Association (AAA) is proud to award Avesta with the 2016 Affiliate of the Year Award. The award is given to the vendor whose supports the programs of the association. Avesta is dedicated to solely to the practice of Human Capital Management and the development of solutions that meet the unique human resource challenges of their EMS clients. This year’s Affiliate winner has shown unconditional support of the AAA Stars of Life Program. The Stars of Life event, held annually in Washington, D.C., publically recognized and celebrates the achievements and exceptional work of EMS professionals.

Louisiana Floods: JEMS-AAA Adopt-A-Family Program

AAA is teaming up with JEMS to help our member organizations adopt the families of fellow EMS providers. If your company is interested in helping one or more families with clothing, household necessities, and more, please complete the short form below. Thank you for your time and generosity.

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JEMS

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Press Release: ACA Costs Ambulance Companies More Than $2B

CDO2tm-2 (1)Press Contact
Don Johnson
Vice President Marketing
CDO Squared, Inc.
309.530.8269

Obama Care Costs Ambulance Companies More Than $2 Billion In Lost Revenue

Schaumburg, IL—August 30, 2016—To understand the serious affect that the Affordable Care Act (Obama Care) has had on ambulance companies, CDO Squared™, the leader in revenue realization for profit-minded EMS providers, initiated a survey with the American Ambulance Association. The results were staggering when dollarized. One hundred twenty-six ambulance company executives were asked the following question: “Over the past few years, many ambulance companies have been negatively impacted by the increase in Medicare and Medicaid patients now enrolled in managed care plans run by for-profit insurance companies. What effect has this had on your operation in lost revenue since the Affordable Care Act (Obama Care) was enacted?”

The result: Overall the impact totaled $2.1 billion in lost revenue because of reduced margins due to lower fees dictated by the plan. The survey also revealed that those with revenues of $1 to $50 million (82.5% of the participants) had lost revenues between $315,000 to $730,000 with larger operations driving the averages up. According to William Stuckert, President and CEO of CDO Squared, “The results are not surprising when you consider that over 75 percent of Medicare and Medicaid patients now opt for a managed care plan. What it boils down to is that these for-profit insurance companies are driving costs down, in many cases below the actual operating costs of many ambulance companies. It’s a numbers game, as you see the larger companies with more exposure being hit the hardest.” When asked what ambulance companies can do to offset these losses, Mr. Stuckert said “Ambulance companies need to manage their commercial payers and overall costs better, and that means collecting more of the revenue they are entitled to. Since ambulance companies excel at saving lives, many lack the tools to collect revenue they are owed. In fact, on average, ambulance companies collect only 70 percent of the revenue they are due as reimbursements are lost in a sea of EMS data.”

Maria Bianchi, Executive Vice President of American Ambulance Association, echoed much the same sentiment regarding insufficient reimbursements in the industry. “The CDO Squared survey results reinforce what the American Ambulance Association has long known—ambulance services across the country are operating in a climate where reimbursement is often well below the cost of service. AAA volunteers, consultants, partners, and staff are working tirelessly across many channels to bring to ambulance services the reimbursement revenue they need to continue serving the public each and every day.”

About CDO Squared

CDO Squared maximizes revenue realization for profit-minded EMS providers by connecting data, developing processes, and optimizing their ROI. CDO Squared has been helping healthcare businesses run more profitably for over two decades. Through proven financial technology and innovative workflow tracking, CDO Squared provides the medical industry advanced software and tools for analytics, visualization, and financial management along with the industry experience of seasoned revenue realization management professionals.

About AAA

The American Ambulance Association represents ambulance services across the United States that participate in serving more than 75% of the U.S. population with emergency and non-emergency care and medical transportation. The AAA was formed in response to the need for improvements in medical transportation and emergency medical services. AAA views pre-hospital care not only as a public service, but also as an essential part of the total public health care system.

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Visit CDO Squared at the AAA Annual Conference & Tradeshow in island booth #518!

Acadian Sets Up Employee Flood Relief Fund

August 18, 2016–In the wake of historic flooding across South Louisiana, Acadian has established an Employee Assistance Fund for those employees who suffered damage and losses.

During the storm response, Acadian activated more than 60 additional ambulances and crews, and assisted in the evacuation of hospitals, nursing facilities and prisons across their affected service area. Additional crews from Acadian’s Texas operations came in to assist with the load.

Although Acadian’s operations never ceased during rising floodwaters, many of Acadian’s medics and employees experienced flooded homes and vehicles. It is a testament to their dedication that many employees still reported for work, helping to rescue residents and treat the injured, while facing their own tragedies.

“Our company has more than 100 employees whose homes flooded and suffered substantial damage. We are working with those employees to help them meet their families’ immediate needs and are working to develop other methods of support to help them through what will be a long and tedious recovery and rebuilding process,” said Acadian Chairman & CEO Richard Zuschlag.

The Employee Assistance Fund is administered through the Community Foundation of Acadiana, a Lafayette, Louisiana-based 501(c)(3) philanthropic organization. Donations will be facilitated through the secure link below, and funds will be distributed to employees throughout Louisiana who have been affected.

Acadian Ambulance is one of the largest ambulance services in the nation, offering emergency and non-emergency transportation to areas in Louisiana, Texas, and Mississippi.

Acadian Employee Assistance Fund donation form: www.AcadianGiving.com

In Memory of Allan S. Reichle (1934–2016)

The American Ambulance Association is saddened to report  that f Allan S. (“Al”) Reichle passed away on July 20. In addition to owning Springs Ambulance and other successful business ventures, Al served on AAA’s Government Affairs and AMBUPAC Committees. Our thoughts are with his family.

Service Information

Wiefels and Sons Mortuary

690 S. Vella Road
Palm Springs, CA  92264
Saturday 8/20/16 @ 10AM

“Save Lives, Not Seconds” member editorial

Don’t miss the fantastic member-written editorial, Save lives, not seconds, in Wednesday’s Boston Globe. Submitted by Cataldo Ambulance’s Tom Kimball, it gets to the heart of many issues with using response times as the only performance metric. (Emphasis below is ours.)

Many cities and towns in Massachusetts still judge the performance of their ambulance services using metrics like response times, which can miss the point. An additional two minutes waiting for an ambulance will rarely make a difference for a trauma patient facing emergency surgery that may take hours.

Patient outcome is a more valuable measure of whether a medical service is doing right by people. In many areas of health care these days, it is the gold standard, a key factor in determining how much insurance companies pay service providers. Changing the terms of ambulance companies’ contracts to make good patient outcomes the goal could greatly improve the quality of medical care across the state — and save lives.

Read the full editorial over at the Boston Globe. 

AAA to Participate in 2016 EMS Strong Campaign

AAA is proud to announce its participation in the EMS Strong campaign during this year’s EMS Week. EMS Strong is a campaign that seeks to celebrate, unify and inspire the men and women of our nation’s emergency medical services. Learn more►

EMS Week will take place May 15-21, 2016. We’d love to hear how your organization plans to celebrate. Please fill out this brief form to share your story!

 

American Ambulance Association and Journal of Emergency Medical Services Announce Collaboration

Press Release

For Immediate Release

Contact

Amanda Riordan
Membership Director
American Ambulance Association
703-610-0264
ariordan@ambulance.org
www.ambulance.org

A.J. Heightman, MPA, EMT-P
Editor-In-Chief
Journal of Emergency Medical Services
858-638-2605
aheightman@pennwell.com
www.jems.com

Baltimore, MD, February 25, 2016 – The American Ambulance Association (AAA) and the Journal of Emergency Medical Services (JEMS) today announced a collaboration to bring robust content and educational offerings to AAA members in the emergency medical services (EMS) and medical transportation industry.

AAA members will now receive complimentary access to EMS Insider gated content covering key EMS topics for top-level decision-makers. Additionally, JEMS will provide in-depth journalistic coverage, as the exclusive media partner, of AAA’s events and initiatives, including the Stars of Life EMS personnel recognition program.

“We are excited to bring innovative EMS Insider content and high-quality event coverage to our members,” said American Ambulance Association executive vice president Maria Bianchi. “We look forward to working with the JEMS team to shine light on the AAA Stars of Life who do so much for their communities.”

JEMS is pleased to collaborate with the American Ambulance Association,” said A.J. Heightman, editor-in-chief of JEMS and EMS Insider. “AAA members are EMS leaders, and we look forward to providing additional content that will support their efforts to provide expert care to patients while driving operational excellence.”

To kick off the partnership, AAA will exhibit at EMS Today Conference and Exposition|The JEMS Conference 2016 in Baltimore, February 25–27, accompanied by top leaders from the member community. JEMS will in turn serve as the official media partner of AAA’s Stars of Life in Washington, D.C. April 11–13, bringing fresh visibility to the EMS heroes honored there. The collaboration will carry through the 2016 AAA Annual Conference and Tradeshow and EMS Today Conference and Exposition|The JEMS Conference 2017 in Salt Lake City, UT, with additional content and networking opportunities for AAA members to be developed over time. “This is just the beginning,” said JEMS’s A.J. Heightman.

About the American Ambulance Association (AAA)

Founded in 1979, the American Ambulance Association represents hundreds of ambulance services across the United States that participate in emergency and nonemergency care and medical transportation. AAA’s advocacy, member resources, educational offerings, and publications support excellence in pre-hospital care, an essential part of the public healthcare system. www.ambulance.org

About the Journal of Emergency Medical Services (JEMS)

As “The Conscience of EMS,” JEMS leads the industry in providing the EMS advanced provider, instructor and administrator with clinical breakthroughs, product reviews, continuing education and more. JEMS is backed by the strength of PennWell, a media and information company with 130 print and online magazines and newsletters, 60 conferences and exhibitions on six continents, and an extensive offering of books, maps, websites, research products, digital media, and database services. www.jems.com.

About PennWell Corporation

Founded in 1910 in Tulsa, Oklahoma, PennWell Corporation is a privately held and highly diversified business-to-business media and information company that provides quality content and integrated marketing solutions for the following industries:  Oil and gas, electric power generation and delivery, hydropower, renewable energy, water and wastewater treatment, waste management, electronics, semiconductor manufacturing, optoelectronics, fiber-optics, aerospace and avionics, LEDs and lighting, fire and emergency services, public safety, and dental.

PennWell publishes over 130 print and online magazines and newsletters, conducts 60 conferences and exhibitions on six continents, and has an extensive offering of books, maps, websites, research and database services.  PennWell Public Safety, a PennWell business located in La Jolla, CA, produces public safety products and services including JEMS (Journal of Emergency Medical Services), JEMS.com, Law Officer Magazine, EMS Today Conference and Exposition, LawOfficer.com and other products.

In addition to PennWell’s headquarters in Tulsa, Oklahoma, the Company has major offices in Nashua, New Hampshire; London, England; Houston, Texas; San Diego and Mountain View, California; Fairlawn, New Jersey; Moscow, Russia; and Hong Kong, China.  www.pennwell.com

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EMSA Welcomes Congressman Jim Bridenstine

Long-time AAA member the Emergency Medical Services Authority (EMSA) of Oklahoma welcomed Congressman Jim Bridenstine (R-OK, District 1) for a tour today. Thanks to Angie Lehman, EMSA’s Vice President of Financial Services and co-chair of the AAA Medicare Regulatory Committee for sharing these great photos from the visit.



As always, AAA encourages member organizations to open their doors to legislators to showcase the critical importance of prehospital care. If you give a tour or overview to a congressperson, please share your photos with us!

Van Arnam Retires From AEV, Will Head CAAS GVS

Mark Van Arnam, founder and CEO of American Emergency Vehicles, has announced his retirement from the North Carolina based manufacturer of ambulances. “It is extremely difficult to leave AEV,” stated Van Arnam. “But, the company is performing well, and is run by a strong team.” Mark has been in the ambulance business for over 45 years, and is looking forward to some new challenges.

First on his list of projects is the implementation of the new Ground Vehicle Standard (GVS v.1.0), scheduled to be published in February by the Commission on Accreditation for Ambulance Services (CAAS). “Our broad based GVS committee spent over two years developing this new consensus standard for ambulances,” stated Van Arnam, who served as Vice Chair of the Committee. “We are very proud of our document, and anxious to roll it out as a successor to the KKK-A-1822 standard which the US Government will sunset in the near future.”

CAAS is an ANSI accredited organization that defines the “gold standard” for operations in the medical transportation industry. “CAAS is very excited about the Ground Vehicle Standard project,” stated Mark Postma, CAAS Chair. “We have now created the gold standard for emergency medical vehicles, intended for use by all types of providers in the broad spectrum of EMS.”

Postma went on to say “CAAS is proud to appoint an industry leader like Mark Van Arnam to serve as Administrator for the inaugural era of the GVS. We look forward to seeing the CAAS GVS standard become the new cornerstone for emergency vehicle production and certification throughout North America.”

For additional information:

www.groundvehiclestandard.org
www.caas.org

Ambulance Ride-Along Toolkit

AAA ambulance emt member legislation

2017 Kit Coming Soon!

Educating your members of Congress about ambulance industry issues makes them much more likely to support your efforts.  An easy and effective way to educate them is to invite them to participate in a local Ambulance Ride-Along!

Congress is scheduled to adjourn on July 15 for their August congressional recess with members of Congress returning home to their districts and states.  This is the perfect opportunity for you to educate your members of Congress about those issues, in particular Medicare ambulance relief and reform, which are important to your operation.  The most effective way to deliver these key messages is to host your member of Congress or their staff on a tour of your operation and an ambulance ride-along.  If you cannot host a tour and ride-along, we strongly encourage you to arrange local meetings with your members of Congress during August.  The AAA has made the process of arranging a ride-long or scheduling a meeting easy for you with our 2016 Congressional Ride-Along Toolkit.

While the current temporary Medicare ambulance relief increases don’t expire unit December 31, 2017, meet with your members of Congress now to gain their support for making the relief permanent.  Also, there is a potential opportunity this year to make progress on provisions to change our status from “suppliers” to “providers” of health care services and to direct CMS to collect ambulance cost data.  Enactment of these two provisions is necessary to set the stage for future reform of the Medicare fee schedule and reimbursement for services other than a transport.  During the tours or meetings, please therefore request your members of Congress to cosponsor the Medicare Ambulance Access, Fraud Prevention and Relief Act (S. 377, H.R. 745) and support moving the provider status and cost data provisions of the bill this year.

Everything you need to arrange the ride-along or schedule a meeting is included in the Toolkit. Act now and invite your elected officials to join you on an Ambulance Ride-Along!

Other Important Resources:

2016 AAA Legislative Overview and Priorities

Permanent Medicare Ambulance Relief Leave Behind – For Congressional Staffers

Talking Points for Permanent Medicare Relief

Advocacy Handbook

Microphone

MedStar PR Guru’s 5 Best Practices for Media Appearances

If you attended AAA’s 2015 Annual Conference & Tradeshow, there is a good chance you participated in our Becoming Irreplaceable Community and Media Relations Boot Camp. This session, presented by MedStar Mobile Healthcare’s Matt Zavadsky, covered proven strategies to become a partner in your community. Today, Matt put pen to paper over at EMS1 and shared 5 best practices for media appearances by EMS chiefs and field personnel.

Reporters will LOVE you if you incorporate their question into your answer. This allows them to take the sound bite they are looking for without having to dub in their question to make it understandable for the viewer or listener.

Read the full article at EMS1!

The Acadian Effect

By Desiree LaFont, Education & Events Director, American Ambulance Association

October 2015

In a previous life I worked for a hospitality-related association. Within that industry there was something known as the “Gaylord Effect”—when Gaylord Hotels would open a property in a city, all of the other businesses in the area, including other hotel brands, benefitted. High standards, a sterling reputation, and the ultimate in customer service meant Gaylord booked convention and leisure business on a scale few could rival. Everyone from the local cab drivers to the bartenders to the surrounding hotels profited from the huge influx of travelers. Where once feared as the luxury brand that would crush the competition, they were soon seen as a desirable ally. So fast forward a few years, and I have a new life working for the American Ambulance Association (AAA), but I often think about the Gaylord brand and their ability to change a city with their commitment to their customers. If you are wondering what any of this has to do with ambulance services, I’m about to get to that.

On a recent trip to Louisiana to document the tenth anniversary of Hurricane Katrina and the role AAA members had in the recovery, the AAA’s Director of Membership, Amanda Riordan, and I had the opportunity to visit Acadian Ambulance. Armed with a local videographer, a short list of questions, and a crippling doubt in our ability to capture what is arguably the most important private EMS story in recent history, we arrived at Acadian’s Air Med Station in Lafayette, Louisiana.

Lafayette Headquarters

Our first interview was with Marc Creswell, Acadian’s Air Med Operations Manager. Marc’s story is incredible for a number of reasons, and I won’t attempt to retell all of it here, but I will tell you Marc is the kind of guy that could have inspired the phrase, “when the going gets tough, the tough get going.” This is the guy you want in your foxhole. And to be honest, we could have completed our interview with Marc, packed up, and had more than enough material to tell a great story about Acadian and Katrina, but Acadian was just getting started.

We spent the remainder of the day interviewing Dee Dee Sewell, their Critical Support Intervention Specialist; Clay Henry, Acadian’s Vice President of Operations, Communications Center; Blane Comeaux, President of Acadian Total Security; and Chairman and CEO Richard Zuschlag. Everyone, including Mr. Zuschlag, gave us more time then we could have hoped for and held nothing back. They shared a great many operational details, but always through the lens of the story of the people behind all those unseen efforts and rescues.

Downtown New Orleans

Dee Dee at work in Lafayette
Dee Dee at work in Lafayette

The next day we visited downtown New Orleans to meet with Steven Kuiper, Regional Vice President for Acadian. Within minutes, I felt like I was hearing the story of Katrina for the first time. Steven shared facts, but, once again, it was wrapped in the story of the people around him—the suffering and the heroism he personally observed on the ground.

And, then came the big finish; Janie Fuller, Paramedic Field Supervisor and lifelong resident of St. Bernard Parish. Janie accompanied us to the Mayor’s Office to interview Deputy Mayor Andy Kopplin and New Orleans Director of EMS Dr. Jeffrey Elder. She then gave us the insiders’ tour of her parish and showed us exactly where the levees were breached. Her entire hometown was under eighteen feet of water in 15 minutes, but by nightfall Janie had commandeered an airboat and was taking a cardiac patient to I-10 and Causeway for evacuation. Needless to say, Janie is a force of nature herself, and no matter what dark alley a call takes her down, this lady is coming out alive and so is her patient.

Telling the Story

[quote_right]What also emerged during our visit was Acadian’s ability to tell the human side of what it means to be in EMS. They tell the Katrina story and the story of their company with humility, grace, and a deep appreciation for their colleagues and the many other services that stepped in to lend a hand.[/quote_right]What emerged over the course of those two days of interviews was the amazing story of what Acadian, and private EMS, were able to accomplish in the midst of the hurricane’s devastation. Hospitals were shuttered, law enforcement was overrun, citizens were cut off, and conditions for everyone—including EMS—were unspeakable. Despite this, medics in the area stayed and other ambulance services rolled in.

Hundreds of ambulances with trained medics rolled in to help New Orleans and countless communities throughout Louisiana, Mississippi and Alabama. Whether or not they knew how bad the situation was, they still went in. No one can ever calculate what that response meant to the City of New Orleans and the other affected areas, but I think we all have a sense of how much worse it would have been without the timely response of private EMS. What also emerged during our visit was Acadian’s ability to tell the human side of what it means to be in EMS. They tell the Katrina story and the story of their company with humility, grace, and a deep appreciation for their colleagues and the many other services that stepped in to lend a hand.
So after an incredible 48 hours in Louisiana we had to head home, and I left with a heavy heart. I wanted to stay a little longer. No, I wanted to stay a lot longer. But why? As I sat on the plane home, it hit me. It was the Acadian Effect. Acadian is that big, shining example of what an innovative, self-determined private EMS company can mean to the population they serve. How you can put people first and come out a winner. How when you put people first everyone benefits. Telling the incredible Acadian success story benefits all of EMS because it typifies the EMS culture of going beyond what’s required and how maintaining human dignity is an essential part of patient care.

So let’s tell that story! Let’s tell the story of Acadian and Katrina. Let’s tell the story of Sandy, Joplin, the Boston Bombing, and the thousands of times a day private EMS responds to 9-1-1 with compassion and highly skilled medical knowledge because that’s your chosen profession. Let’s tell the story until the press, the public and the legislators are telling it for us.

Our heartfelt thanks to Acadian and every AAA member we have the privilege of serving.

Want More?

Watch AAA’s Katrina & Rita retrospective video that features many of the subjects of this blog post.

Rep. Frank Pallone (NJ) Receives AAA Legislative Award

Congressman Frank Pallone visited MONOC Mobile Health Services corporate headquarters in Wall Township, New Jersey on August 13 to receive the 2015 American Ambulance Association (AAA) Legislative Recognition Award from MONOC’s President and CEO, Vince Robbins.

The AAA chose Congressman Pallone for this award for his co-sponsorship and support getting HR 2, the Medicare Access and CHIP Reauthorization Act of 2015, signed into law. Section 203 extends through 2017 the temporary increases in payment for ground ambulance services throughout the country.

In attendance were Vince Robbins, President of MONOC, John Gribbin, Chairman of MONOC and President of CentraState Healthcare System, Rob Davis, President of the Medical Transportation Association of New Jersey and President of Alert Ambulance, and Jacob Halpern, President of GEM Ambulance service, also a member of AAA.

As a proud member of the AAA, Vince Robbins presented the award to Congressman Pallone, whose district MONOC provides Emergency Medical Services for. Vince Robbins said, “It was both a pleasure and an honor to recognize Congressman Pallone for his outstanding leadership in supporting the vital service ambulance and EMS agencies perform every day. The Congressman has fought tirelessly to promote the proper reimbursement of such services from Medicare. Although much more needs to be done, we know Congressman Pallone is a strong advocate and ally in this effort”.


A special thanks to MONOC for sharing this recap with AAA members.

MedStar Helps Reunite Baby, Mom After Tragic Crash

(Details and video courtesy of Fox 4 News and Medstar.)

On June 25, Sergeant Colby Bozo and his wife Kristen were driving home when their vehicle was struck by a stolen car being pursued in a police chase. Sadly, Colby Bozo was killed on impact, and Kristen, then 37 weeks pregnant, was very seriously injured and required an emergency caesarian section.

AAA member MedStar Mobile Healthcare, in coordination with John Peter Smith Hospital, and Cook Children’s Hospital surprised Kristen by arranging for her to see her newborn baby for the first time. Staff took a detour to Cook Children’s Hospital during mom’s ambulance transfer from JPS in Fort Worth to Baylor Rehabilitation Center in Dallas.

George Church, a MedStar Operations Supervisor who helped coordinate the reunion, said at the time, “I’ve been in EMS a long time, and there are very few moments that get to me any more—this one got to me.”

Great job, MedStar, JPS, and Cooks Children’s!

Video from Fox4News.com

Supporters of Kristen and the baby are invited to donate at a Fund.ly page.