Webinar | Living Room Leadership

Living Room Leadership – Addressing Telework, IT, Compliance and Security Issues in a Remote Office Environment Wednesday, April 17, 2020 | 1:00 pm Eastern Time Presented by:  Katie Arens, Scott Moore, Esq., and Frank Gresh During the ongoing COVID-19 pandemic, EMS providers have been forced to adopt new strategies for working while social distancing, though this has raised new challenges. Join Director of Customer Accounts & Mobile Health Solutions at LIFE EMS Katie Arens, EMS workforce consultant Scott Moore, and Chief Technology Officer at EMSA Frank Gresh as they discuss the challenges and solutions to the new normal of working from home. Learn best practices for IT support and maintenance, compliance, cybersecurity, and other challenges facing the at-home workforce.

Webinar Materials & FAQ: Claims Guidance for COVID-19

Webinar: How to Best Document and Track Claims Related to COVID-19 Recorded: Thursday, March 26th | 12:00pm Eastern View On-Demand Recording View PPT Slides FAQ of unanswered webinar questions: Is the idea that the ET3 model will be pushed to all ambulance companies or only previously selected participants? The request into CMS and leadership during the declared public health emergency is to allow all ambulance providers and suppliers to transport patients or treat in place based upon the concepts outlined in the Emergency Triage, Treatment and Transport model as defined by CMMI’s release last year. While we wait for finalization of the ET3 protocols, will billing be allowed retroactively? If CMS follows other waiver provisions that they have been approving, then we would expect the waiver to be retroactive. However, that will be clearly identified when and if the final waiver is approved. Asbel spoke about Telehealth medical necessity, which we assume applies to the QHP.  Neither CMS nor the MAC has provided any guidance regarding MN guidance for the ambulance that is facilitating the telehealth.  CMS ET3 FAQ provides a non-answer. Can you advise? You will need to understand the nuances around telehealth and what Medicare requires as a (more…)

CDC Conference Call: Optimization Strategies for Healthcare Personal Protective Equipment (PPE)

Crisis Standards of Care and COVID-19: What EMS Needs to Know Webinar from EMS Focus Wed, Mar 25, 2020, 2:00 PM EDT Presenters from the Center for Disease Control will provide a COVID-19 update and discuss strategies for healthcare facilities to optimize personal protective equipment (PPE) supplies such as eye protection, isolation gowns, facemasks, and N95 respirators. Webinar Link: Click Here Dial In: US: +1 669 254 5252 or +1 646 828 7666  ...

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EMS.gov Webinar | Crisis Standards of Care and COVID-19: What EMS Needs to Know

Crisis Standards of Care and COVID-19: What EMS Needs to Know Webinar from EMS Focus Thu, Mar 26, 2020 3:00 PM – 4:00 PM EDT COVID-19 is challenging healthcare systems across the country, with many communities already seeing an increased demand for EMS, emergency department and critical care services. A systems approach to developing crisis standards of care, defined as a “substantial change in unusual healthcare operations and the level of care it is possible to deliver,” is critical for EMS systems preparing for any public health emergency. In this webinar, hosted by NHTSA’s Office of EMS, you’ll learn: – Why crisis standards of care planning is so critical in the prehospital setting – How one state is preparing for a surge in demand for EMS services – Implications for local EMS leaders who may have to implement crisis standards of care in their communities The three panelists will share their expertise on crisis standards of care from public health, legal, medical and operational perspectives: – James G. Hodge, Jr., JD, LLM, is the director of the Center for Public Health Law and Policy at Arizona State University and a professor at the Sandra Day O’Connor College of Law. A (more…)

Webinar: A Report From the Front Lines of the COVID-19 Response

FREE WEBINAR A Report From the Front Lines of the COVID-19 Response View On-Demand Webinar Register Here▶ A Report from the Front Lines – What the 911 provider for New Rochelle, NY and the largest ambulance service provider in the U.S. have learned and what you should know to protect your staff and serve your communities Join Dr. Ed Racht, Chief Medical Officer, and Randy Strozyk, Executive Vice President Operations for Global Medical Response and Hanan Cohen, Director of MIH-CP and Jim O’Connor, Vice President for Empress Ambulance Service for a compelling webinar straight from the front lines of the COVID-19 pandemic.  The panelists will discuss workforce safety and wellness, treatment and transport changes, lessons learned, and the challenge of providing services in some of the hardest-hit areas of our country. View Global Medical Response’s COVID-19 resource site► Presenters: Ed Racht, M.D. Chief Medical Officer, Global Medical Response  Dr. Ed Racht has been involved in Emergency Medical Services and healthcare systems for more than 30 years. He currently serves as Chair of the Texas EMS, Trauma and Acute Care Foundation, an organization that provides advocacy, strategic planning and healthcare system credentialing in the State of Texas. Dr. Racht has been (more…)

President’s Perspective April 2019

Dear Fellow AAA Members, Spring is in full bloom in Washington, D.C., and the American Ambulance Association is hard at work in our nation’s capital advocating for mobile healthcare providers. I am pleased to share with you several updates from your association. Advocacy Progress The AAA continues to forge ahead advocating for the legislative and regulatory priorities of our membership. Earlier this month, more than forty AAA volunteer leaders and members came to Washington, D.C., meeting with more than 100 congressional offices to advocate for Medicare policies and improved claims processing by the Department of Veterans Affairs for emergency ambulance services. (View photos on Facebook.) The AAA has also taken an active role in responding to potentially harmful “surprise billing” legislation. The AAA has been urging Members of Congress to recognize the unique and essential nature of emergency ambulance services and ambulance interfacility mobile healthcare transports. Ambulance service suppliers and providers are already heavily regulated at the local level and struggle with receiving adequate reimbursement. The Congress should protect patient access to ground ambulance services and continue to allow us to balance bill. The AAA is working closely with CMS and the RAND corporation on the development of the ambulance (more…)

AAA Webinar Wednesday, March 6: Tools for Billing Services and Other Vendors

Whether you contract with a third-party billing service, or have an internal billing department, the upcoming Ambulance Cost Data Collection (ACE) webinar hosted by the AAA on Wednesday, March 6 is a can’t miss. As we get closer to new Cost Data Collection requirements taking effect across the ambulance service community, the American Ambulance Association has been developing Ambulance Cost Education tools and information to make it easier for services of all sizes and types to report. Billing services and vendors are a key component of the Cost Data Collection process, and if you have not already involved your contracted servicers or employees, this is a great time to start. Tools for Billing Services and Other Vendors, presented by Ambulance Cost Education faculty member Aaron Director, will discuss the web-based reporting tool being developed, and share some ideas for vendors to create an integrated, seamless tool through partnership with the AAA. This is the ideal webinar for vendors that serve the ambulance community, and we encourage you to reach out and share this information broadly.  Invite them to participate and get involved! We know things go better when we work together, and that is why the AAA is working so hard to (more…)

HR Series Webinar – 25% Off During Cyber Week!

I Really Can’t Stay… Managing Employee Leave December 8 at 2:00 PM ET $99 for Members – $75 DURING CYBER WEEK SALE  $198 for non-Members – $150 DURING CYBER WEEK SALE  This program is valid for 1 PDC for the SHRM-CP or SHRM-SCP   Speaker: Scott Moore, Esq., EMS Resource Advisors Managing employee leaves can be a complex and challenging task which can expose employers to significant risk. Nearly 52% of employers believe that employees are fraudulently using FMLA leave. This webinar will provide employers with a solid understanding of an employee’s right to protected leave and best practices for preventing abuse, and managing and tracking leave. This session will cover some of the challenges with managing intermittent leave, the impact of built in overtime in FMLA time calculation, importance of the Medical Certification, pay during leave, and the interaction with the ADA. Register Now►

Free Post-Election Analysis Webinar for Members

Post-Election Analysis Webinar – Thursday, November 17th, 2:00pm EST The recent elections resulted with Republicans taking control of the White House and retaining a majority in the House and Senate. In the first 100 days of the Trump Administration, we will see a major shift from the policy positions of the current administration. It is likely that there will be immediate efforts toward the repeal, amendment, and replacement of the Affordable Care Act as well as tax reform and infrastructure improvement. Join us for this free webinar, and hear former Members of Congress Bill Paxon (R-NY) and Vic Fazio (D-CA), whom both served in their respective party leadership, give their analysis of the elections and of where the new Administration and Congress go from here. Unable to Attend? No problem! All webinars will be recorded and available to stream On-Demand. Register now and watch on your own time! Questions? Please contact Colleen Crowley at ccrowley@ambulance.org.

Sept 28 Webinar: Fallon Ambulance on Alternative Destinations

Join Patrick “Sean” Tyler, executive vice president and chief operating officer of Fallon Ambulance Service, on September 28 for Alternative Pathways to Care: The Massachusetts Experience. Alternative Pathways to Care: The Massachusetts Experience Speaker: P. Sean Tyler, Fallon Ambulance September 28 at 2:00 PM ET $99 for Members | $199 for non-Members REGISTER NOW► EMS systems around the US have historically been incentivized by Center for Medicare and Medicaid (CMS), private insurers and other payers to transport all patients encountered through accessing 911 emergency call systems, to an acute care facility emergency department (ED). The reimbursement model for ambulance services in place currently only provides payment for transport of any patient to a state licensed ED according to CMS. The changing healthcare system in the US, through the Affordable Care Act (ACA) 2010, looks to healthcare systems and contractors to provide healthcare at a lower cost. CMS is prescribed, as part of the ACA, to test innovative delivery models to reduce program expenditures…while preserving or enhancing quality of care furnished to individuals.” This session will review the concepts and programs of implementing a modified system of care whereas trained EMS providers, under the supervision of a physician Medical Director, can transport patients experiencing a (more…)

Webinar Now 9/21: Scott Moore, Esq on Employment Lawsuits

It’s not too late! Scott Moore, Esq’s Know When to Hold ‘Em or Fold ‘Em webinar has been rescheduled to September 21 at 2:00 p.m. ET.  Register now► Employment Lawsuits: Know When to Hold ‘Em or Fold ‘Em September 21 at 2:00 PM ET $99 for Members $199 for non-Members This program is valid for 1 PDC for the SHRM-CP or SHRM-SCP Speaker: Scott Moore, Esq., EMS Resource Advisors Your organization has been served with a lawsuit or investigative demand on an employment claim. Is your organization prepared for what is ahead? This session will follow what an employer should do long before the Constable serves the papers. Human Resources Managers treat employee personnel records like it is evidence in a case because it could be. This session will also discuss the financial and practical costs of defending your organization and how you can still lose even if you win.

Webinar: Affordable Care Act in 2016

What are the ongoing challenges with the rollout of the Affordable Care Act and how are the current politics of the 2016 national elections influencing the future of health care reform? How will high deductible plans, enrollment numbers, court decisions and insurance plans pulling out of current exchanges impact health care delivery and more important; what will its potential impact be to ambulance services nationwide. Register for this webinar and hear directly from health care law expert, Kathy Lester, Esq., on how to prepare for your future in providing mobile health care to all regardless of ability to pay.

Webinar: Medicare for the Experienced Biller

In this follow-up to the Medicare 101 webinar, AAA Medicare Consultant Brian Werfel will explore some of the more complicated aspects of Medicare reimbursement. Topics will include: – The ALS Assessment, and the steps a provider needs to take to effectively bill for the assessment – The proper use of the ABN – Strategies for maximizing Medicare reimbursement – Strategies for managing prepayment reviews – Appeal strategies The webinar will conclude with a QA session, where participants can receive advice for specific issues they have encountered.

Webinar: Prior Authorization

In this webinar, AAA Medicare Consultant, Brian Werfel, Esq., will get you up to speed on the ongoing Medicare Demonstration Project for scheduled, repetitive non-emergency transports. From the underlying justifications for the demonstration project, to the implementation in the first three states and the recent expansion to additional states, attendees will be provided with the proper background to understand the goals of the program. Brian will also discuss the experience of ambulance providers in the initial states, including the challenges they faced in getting appropriate patients approved for continued transports. The last part of the webinar will discuss the proposed expansion to the rest of the nation in 2017, and will include specific tips for managing your repetitive patient population, to obtain the proper documentation, and to manage the prior authorization process. The goal is to give attendees the tools necessary to succeed in the new prior authorization world. The webinar will conclude with a Q&A period for attendees to get any specific questions answered.

Webinar: I Really Can’t Stay… Managing Employee Leave

Managing employee leaves can be a complex and challenging task which can expose employers to significant risk. This webinar will provide employers with a solid understanding of an employee’s right to protected leave and best practices for managing and tracking leave. This session will cover the notices employers should provide to employees, their rights related to employee benefits, and what an employer should do if they suspect an employee is abusing their leave rights.

Webinar: Employment Law Basics

The employment relationship is the greatest legal exposure to every employer. This session is a must-attend session for all front-line supervisors and managers and will provide a practical understanding of the basic principles of employment law associated with managing employees. At-will, employment discrimination, retaliation, reasonable accommodation, and wage laws are some of the common pitfalls that can trip up even the most seasoned of supervisors.

Webinar: Know When to Hold ‘Em or Fold ‘Em

Your organization has been served with a lawsuit or investigative demand on an employment claim. Is your organization prepared for what is ahead? This session will follow what an employer should do long before the Constable serves the papers. Human Resources Managers treat employee personnel records like it is evidence in a case because it could be. This session will also discuss the financial and practical costs of defending your organization and how you can still lose even if you win.

Webinar: Medicare 101 for New Billing Staff

Join AAA’s Medicare Consultant Brian Werfel, Esq. for a primer on how to bill Medicare claims. Designed for new billers and experienced billers looking for a refresher, this webinar will provide an overview of Medicare’s coverage rules. Specific topics will include: (1) An in-depth discussion of medical necessity (2) A summary of the various levels of service paid by Medicare, including suggestions on how to document each level of service on claims (3) Physician Certification Statement requirements for both repetitive and non-repetitive patients (4) Patient Signature Requirement (5) Medicare’s bundling rules for hospitals and nursing home (6) Medicare Hospice Program (7) Medicare Advantage Program, with specific focus paid on the coverage differences for beneficiaries enrolled in these plans. The webinar will conclude with a Q&A session, where participants can receive advice for specific issues they have encountered.