|Dear EMS Professional,
Over the last year, the pandemic has given people a small glimpse of the vital role of EMS professionals. The sacrifice and dedication of EMTs, paramedics and other EMS practitioners has rightfully earned them admiration and gratitude in their communities. Calling us heroes sometimes obscures the fact that—behind those masks—are people who, every day, take on many crucial roles: Healthcare professional. Emergency manager. Social worker. Crisis counselor. Consoler. Caregiver.