4/15 | End Annual Reviews: Stop Ignoring Your Staff 364 Days a Year

 

End Annual Reviews: Stop Ignoring Your Staff 364 Days a Year
Speaker: Scott Moore, Esq.
April 15, 2021 | 15:00 ET | Free to AAA members!

Have you ever received a performance review that truly drove you to work harder? It is time for employers to rethink the manner and method of providing employee performance feedback. In fact, the concept of performance feedback needs to evolve from a formal annual process to a more fluid ongoing dialogue about the nature and quality of the workplace relationship. EMS organizations continue to struggle with retaining employees, both field personnel and frontline supervisors. This program will discuss why traditional employee performance feedback models often hurt performance. We will cover the latest research on what truly drives employee performance and the innovative ways that high-performance teams are utilizing meaningful performance feedback tools in today’s workplace. Lastly, this session will discuss the important role that organizational culture plays in driving employee performance regardless of the performance feedback model your organization adopts. No matter the model, if your organizational culture does not support a transparent, trusting, and accountable relationship between leadership and your workforce, you will continue to struggle.

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Moore EMS Consulting, separation of employment, webinar


Scott Moore

Scott A. Moore, Esq. has been in the emergency medical services field for over 26 years. Scott has held various executive positions at several ambulance services in Massachusetts. Scott is a licensed attorney, specializing in Human Resource, employment and labor law, employee benefits, and corporate compliance matters. Scott has a certification as a Professional in Human Resources (PHR) and was the Co-Chair of the Education Committee for the American Ambulance Association (AAA) for several years. In addition, Scott is a Site Reviewer for the Commission on the Accreditation of Ambulance Services (CAAS). Scott earned his Bachelor’s Degree in Psychology from Salem State College and his Juris Doctor from Suffolk University Law School. Scott maintains his EMT and still works actively in the field as a call-firefighter/EMT in his hometown. Scott is a member of the American Bar Association, the Massachusetts Bar Association, the Society for Human Resource Management, and the Northeast Human Resource Association.