Global Medical Response in 2020

Global Medical Response
Lewisville, Texas and Greenwood Village, CO, Texas
38,000 Staff | 3,838 Quarantined in 2020

With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services in the United States and around the world. We provide end-to-end medical transportation as well as fire services, integrated healthcare solutions and disaster response. Our mission statement is providing care to the world at a moment’s notice. With our extensive resources and experience, we are able to work with our partners and communities to develop integrated solutions that capitalize on our national strength while providing care at the local level. Each of our companies have long histories of proudly serving the communities where we live. These include: American Medical Response (AMR), Rural Metro Fire, Air Evac Lifeteam, REACH Air Medical Services, Med-Trans Corporation, AirMed International and Guardian Flight. Combined, we completed 4.9 million patient transports last year utilizing 7,000 ground vehicles, 111 fire vehicles, 306 rotor-wing aircraft and 106 fixed-wing aircraft. We are the largest medical transport company in the world, focusing on intimate and high-service solutions at a local level.

In response to the devastating COVID-19 pandemic, GMR activated its National Command Center (NATCOM) in Dallas, Texas on January 28, 2020 to oversee, monitor and manage GMR’s response to the pandemic. GMR leaders also worked with state and federal agencies to deploy teams for screenings, transports and evacuations. On March 30, GMR began deploying AMR crews and ambulances in response to FEMA’s request for ambulances and EMS personnel to the Northeastern United States. In total, GMR sent three large deployments to New York and New Jersey which included 1,600 caregivers and 500 ambulances to supplement local EMS. As the COVID-19 pandemic continued to spread throughout 2020, GMR sent 50 ambulances and more than 110 personnel to southern Texas, and 25 ambulances and 70 personnel to hard-hit communities in Minnesota. In addition to the COVID-19 response, GMR teams also responded at a moment’s notice to communities impacted by the northwest wildfires and hurricanes. As part of AMR’s FEMA contract, GMR deployed more than 1,600 personnel, 600 ground units and 25 aircraft in response to Hurricanes Laura, Delta and Zeta.