Software Enables EMS Agency Collaboration Despite COVID-19

Contact: Holly Taylor, Co-Owner / Client Services
June 22, 2020 Phone: 888-364-9995



Frankenmuth, MI – Ninth Brain Suite, LLC, has launched two new communication tools within their
Management Software focused on connecting first responders and healthcare leaders both globally and
As a response to COVID-19, the demand for communication software within the EMS industry is high.
This current landscape has challenged the way first responders work and communicate, which drove
Ninth Brain to develop two new innovative, adaptable solutions. “In talking with clients and being involved
with the associations of EMS, we realized there wasn’t a great way to share experiences and important
information collaboratively. We wanted to help bring EMS Agencies together. Ninth Brain is all about
providing tools to streamline operations to help these heroes do their job.” said Holly Taylor, a co-owner
of Ninth Brain.

Ninth Brain’s new NBS Community tool is exclusive to healthcare leaders and allows for open dialogue
between Ninth Brain’s 200+ clients in the healthcare space. Ninth Brain has a large base of U.S. clients,
but also services clients as far away as Australia. First responders can connect to one another from
around the globe in a monitored forum.
As standards and protocols are frequently evolving due to COVID-19, the advantage of this online
community is the ability to tap into the knowledge of healthcare leaders from outside the client’s
immediate network.

The second communication tool available is an internal HIPAA-compliant discussion board designed to
provide direct communication between management teams and their employees.
Administrators can create forums and topics for dialogue around ideas and important issues to their crew.
This tool also allows for Management to collaborate over policies, protocol updates, and patient care.
Both tools are free to current and prospective clients.


About Ninth Brain: Ninth Brain Suite, LLC, is a team of imaginative professionals who in 2001 started
with an idea to design a better, quicker, safer and more accurate way to manage compliance and meet
regulatory requirements for the healthcare industry. Our team is committed to providing innovative
technology that brings simplicity to our clients’ working lives. Ninth Brain Suite is recognized as one of the
premier solutions for credential tracking, continuing education, workforce scheduling, and tracking
regulatory requirements. Visit for more information.