Many AAA members have recently reported erroneous across-the-board denial of mileage reimbursement by Cahaba. AAA board member Russell Honeycutt of Central EMS, along with several other AAA leaders, reached out to Cahaba and was able to help the carrier identify their internal process problem. Per Cahaba staff, these unjustified mileage reimbursement denials should not happen moving forward.
Ambulance services operating under Cahaba’s jurisdiction are requested to resubmit their claims electronically. Although Cahaba believes the problem is resolved, AAA encourages members to then closely monitor their Explanation of Medicare Benefits (EOMB) after resubmission to ensure that the resubmitted claims are not mistakenly denied as duplicates.